BB Bold :: Can't Get My Device Software To Work With My Desktop

Sep 8, 2011

I can't get my device software to work with my desktop, my application shows that I am missing the operating software how do I repair this

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BB Bold :: Desktop Does Not 'see' Device

Jul 1, 2011

I have downloaded the BB Desktop Manager.I plug in my Bold but the Desktop Manager does not "see" that there is a device plugged in.I've checked the cord, the USB ports. All are in working order.So I am unable to do synch my Outlook.

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BB Bold :: Connect Device Manager With Desktop?

Sep 3, 2011

My PC sees my Blackberry plugged in, but the Device Manager tells me to Connect, and I can't sync my contacts, etc.

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BB Bold 9700 :: Desktop Manager / Device Password

May 1, 2010

I have a Blackberry 9700 phone which has been working fine up until today when I decided to load the "Blackberry User Tools" software onto my P.C. at home. After successful installation and machine restart, I was asked to enter my "Device Password". Assuming this would be my password I set originally to lock my phone I entered it and found this didn't work. I subsequently attempted a number of other logical permutations but then realised that if I continued I would lock my phone. So I stopped (at 8/10 tries) and called my service provider "Orange UK" who advised they couldn't help me and that if I continued to enter the incorrect code, it would wipe my phone as it would automatically reset!When I connected via USB last time, it asked for me to enter the word "blackberry" which I did but when it then asked me to enter my password (which I assumed was the four digit numerical code I had originally set the phone with) it failed to work. I am now left with two further attempts. Please can anyone assist by advising me what I can do to overcome the problem without wiping my phone as the contents are very important to me.

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BB Bold 9700 :: Device Not Br Ingrecognized By Desktop Manager

Jul 17, 2010

About 3 weeks ago I had to switch from a Curve to the 9700. I used the switch device wizard to do this with no problems on my home laptop. Since then I have backed up the 9700 to my laptop but when I went to do this today, the device is not recognized by my laptop. I have tried just about everything with no luck. I thought the issue may be my cable and/or USB port but I actually connected my old Curve to the laptop and it immediately was recognized. I also have been synching the 9700 on my work PC and drove into the office today to see if I could do so..it worked without any problems. I am therefore not sure by the 9700 won't now connect to my laptop. Any ideas from anyone as to what I should be doing or what the problem is? I uninstalled and reinstalled the desktop manager application twice thinking that may be the problem but it has not resolved the issue. As an aside, I have gotten a message appearing on the 9700 saying that the USB connection does not have sufficient power to charge the device. I then acknowledge the message and it shows it is charging so I am not sure what that is...

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BB Bold 9000 :: DeskTop Manager Device Password

Jun 19, 2010

I have had my phone for a year in August and I love it, but when I finally have time to work with and learn, it is asking for a DEVICE PASSWORD. Where do I find the password for my desktop manager?

trying to figure out what to do. Please direct me in the right direction.

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BB Bold :: Desktop Software Cannot Communicate With The Connected Device?

Dec 6, 2010

The Desktop software comes up with the message: "Blackberry Desktop Software cannot communicate with the connected device." So I cant sync or backup.

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BB Bold :: 9900 - Cannot Get Desktop Software To Work

Oct 6, 2012

I have a 9900 Bold and I unable to get BB Desktop Software to work. Have tried uninstalling old version I had for my 9300 - but this is not happening either. A note comes up stating that my Mac, running 10.5.8 needs, to be ungraded yet I was able to make it all work the first time I synced the phone last weekend but not since I also have no service books - my provider has not sent them 4 times but none arriving. Means I can receive emails but with no send button, can not reply.

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BB Bold 9700 :: Desktop 6 - Device Applications - Loading And Hangs

Sep 8, 2010

I was running it for like 2 weks and it was fine, all I use it for is to backup my phone..But today I tried installing an app through the BB Desktop Software, whenever I click on the applications seciton, it just says reading device applications...loading.........and hangs there forever.....I am thinking of installing v5......

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BB Bold :: 507 Error Desktop Software Does Not Recognize Plugged In Device

Jan 16, 2012

9780 started overheating. Display black but possible to read error 507 message. Desktop software does not recognize plugged in device. When battery is insert device still overheats. What to do?

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BB Bold :: Connect To The Desktop Manager Asks For Device Password?

Mar 14, 2012

my blackberry bold 9900. Everytime i connect to the desktop manager it asks for a device password. I used my pin but no luck. What is the password??

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BB Desktop Software :: Bold 9700 - Device Is Not Recognized By Media Sync

Jul 29, 2010

Unit: Bold 9700. I run an HP P8600 Windows XP_SP3. All syncs including Media have worked fine...until now. Media Sync has instead, sunk. Have so far done this: Removed and reloaded DM. Removed and reloaded Media Sync (2x). Tried numerous usb ports and swapping usb cables (both original bb). Cleared check boxes from Power Management from usb root hub thingies, many Windows restarts, many battery pulls, ran calfix.exe. Media card is fine and mass storage is turned on. When BB connects, should it appear as a removable drive in My Computer? This is not happening. Problem is only with Media Sync.

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BB Desktop Software :: Desktop Manager Is Forced To Close When Device Is Connected

May 22, 2010

Some bacis information:

Device: Bold 9700 v5.0.0.593
Device PIN: 2228EE7B
PC OS: Windows Vista Home Basic 32bit SP2
Desktop Manager Version: 5.0.1.18 (installed from CD)

Installation of the DM went through fine. When it is started up, the following message is displayed:

"Before you begin, verify that your current Blackberry device is connected to your computer."

When I connect the device to the computer via USB cable, DM is forced to close.

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BB Desktop Software :: DEvice Switch Wizard Transferring From Palm Desktop

May 6, 2010

I just got my Blackberry 9700 replacing my previous Palm 755. When I first used the Device Switch Wizard form the Blackberry Desktop Manager I was able to transfer all the data from my Palm Desktop to my Blackberry. I performed this for about four times as I modified my contact list. Now it aborts the transfer and receive a message saying:

"Desktop organizer data was not imported successfully. Errors occurred during the process"

I have since removed the Blackberry Desktop Manager software completely and reloaded - no result. I upgraded the Desktop Manager with automatic update - no result.

Desktop Manager 5.01.37
Palm Desktop 4.1.4

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BB Bold 9700 :: Desktop Manager Update Hangs When Downloading Device Software

Jan 5, 2010

I just got this Blackberry on Dec 31, '09.I installed the DM software from the CD and now I was going to attempt to synchronize my phone with the desktop for the first time.When I plugged the phone in to the PC, it immediately said there were updates available and I just kept hitting Next until it apparently started the 12-step update process.Now my PC has been sitting at the download step (Step 3 of 12) downloading the same module for over 30 minutes now.

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BB Bold 9700 :: When Download Desktop Software - Rejects Device Password In The Computer

Aug 22, 2010

I've just recently downloaded the desktop software to my computer and am having some slight troubles. Everytime I put the device password in the computer, it rejects it and prompts me to try again and so on and so fourth.

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BB Desktop Software :: Desktop Manager Keeps Asking For Device Password

Feb 4, 2010

I type in my password which I know to be correct, or I'd have been locked out of it a long time ago, and it just keeps popping up. I can't back up my device or anything with the PC. What gives? Is it looking for a different password?

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BB Desktop Software :: While Switching Device From Desktop Manager

Apr 23, 2010

I switched data from my old device Storm 9500 to my new device BB bold 9700 using the newest BB desktop manager. After data got switched I got a small popup asking me do i want to delete data from my old blackberry.... I said yes (why not)... So my new bold 9700 got wiped ?! somehow.

After i used the auto backup file created which had data from the Storm device to "restore" data to bold 9700 once again it just got the ipd backup file which had loads of messages..... overwritten and i lost the data from the Storm entirely. Can i get it back anyhow. I tried some undelete software... but no luck so far... appart from recovering a few images...

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Motorola Xoom :: Way To Identify Browser As Desktop Device And Not Mobile Device?

May 6, 2011

Does anyone know if the Goog is working on a permanent way to identify the browser on a Xoom as a desktop device and not a mobile device?

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BB Bold :: 9700 - Device Does Not Work Beyond A Minute

Dec 5, 2012

I updated the software of my BB Bold 9700 from ver 5.0 to ver 6.0 Bundle 2475. Now when i restart my device, it works well for around a minute but then it gets hanged and I cant use it any further. I tried connecting it with BB Desktop Software but the problem still persists. One of the reason for this could be inadequate phone memory. So is there any way I can get back to ver 5.0 now?

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BB Desktop Software :: Device Reboots When Connected To PC

Jul 1, 2010

The newest software upgrade is giving me fits - in addition to losing some of my favorite apps (BrickBreaker, we hardly knew ye), every time I connect my device to the PC to synch, my device automatically reboots. This is time consuming and annoying.

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BB Torch :: Desktop Software Cannot Connect With This Device

Jul 19, 2011

after updating my torch, the red light wont stop blinking. blinks twice.. stops and on and on.whenever i would plug my torch to the computer it gives me this message :"The BlackBerry« Desktop Software cannot connect with this device.´╗┐If this device is rebooting or has a dead battery, click Retry to attempt to reconnect once the device reboots.If clicking Retry doesn't connect the device, or the device isn't rebooting with a charged battery, you might need to update your BlackBerry« Device Software to correct the problem.You can also click Cancel to stop trying to connect your device with the BlackBerry Desktop Software. To try again, you'll need to disconnect and reconnect your device with your USB cable.´╗┐"then whenever i click update > blackberry 6.0 (which is recommended), it would stop at "Loading OS" and quits by itself.

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BB Curve 8300 :: Memopad Not On Device Or Desktop Manager?

Feb 8, 2010

I'm new to the Blackberry Forum and would really appreciate some help! I bought a new blackberry, installed the OS from the Black Berry Website, but the desktop manager had no applications on it. My blackberry did not have blackberry messenger and notepad/memopad. I was able to download blackberry messenger, and that does show up on my desktop manager now, but I haven't found a notepad/memopad to download. Can anyone offer suggestions as to how I can get a notepad on my blackberry?

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BB Desktop Software :: LOCKED UP / Device Application Updates

Jan 5, 2010

When I synch with the Desktop manager, it seems to resolve contacts and appointments fine, but then goes to check for device application updates.About a week ago, it stalled at about 2/5's of the way throughthe update.Now it returns to that same point when it hits the updates step and never progresses.I have rebooted both PC and phone, tried to stop the task, and hit the CANCEL button, but it responds to nothing.

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BB Desktop Software :: Message - Device MTP Mode Is Turned On

Aug 17, 2010

I just did a hard reset (battery removal) on my Storm2 9550. When it finished booting, I started up the Desktop Software and connected the phone via USB. I got the following message:

This Blackberry device is using an MTP connection. Some media features require mass storage mode for your device, which will interrupt any active media transfer protocol (MTP) connections. Do you want to switch to mass storage mode?

I'm not sure exactly what this means or if I should answer 'Yes' or 'No'. (I didn't have any luck searching for that particular message online).

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BB Device Software :: Is It Available To Update BB Msgr Through Desktop Manager?

May 22, 2010

Actually I have a limited internet package in my blackberry device which not give me a chance to update my bb Msgr directly through web..and I am asking if I could do it through desktop manager?

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BB Device Software :: How To Find Downloaded Themes On Desktop

Sep 8, 2010

How to find the themes I download and the games when iput on the USB I can see it on the desktop but not on my phone

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Motorola Motonav :: Desktop Software To Track Device

Sep 5, 2011

Is there any software available to track the location of your MotoNav device when it is in use?

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BB Curve 8900 :: Getting Asked For Device Pwd When Initializing Desktop Software

Mar 27, 2010

i installed the blackberry desktop software from the website . when i tried to initialize it for the first time i got a prompt which asked me to input the device password

now i'm assuming the device password is the same pwd that i use to unlock me device (and its the same pwd that i have to input every time i hook up my blackberry to my laptop)

so i'm entering that very same password but its giving me an incorrect pwd notification.

is there some other pwd that i'm supposed to configure on this ?

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BB Curve :: Comp/ Desktop Manager Not Recognizing Plugged Device?

Mar 2, 2011

I recently installed/ updated the BB Desktop Software and when I plug in my BB Curve 8520, my comp doesn't recognize the device.

Note 1: I've installed all updates on my computer AND the new OS on my phone already. Note 2: My phone recognizes that it's plugged into the computer because begins to charge.

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BB Desktop Software :: Access Pictures On Internal Storage Device

Aug 23, 2010

I have a Pearl and recently installed Desktop Manager 6.0. I do not have any media card installed on the device. When I start up Desktop Manager and try to access the pictures or other files stored on the permanent internal memory, Desktop Manager complains I have no card installed. In the previous versions, you had the choice of accessing either the internal memory or the media card, but I see no option for that in version 6.0.

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