BB Desktop Software :: Message - Device MTP Mode Is Turned On
Aug 17, 2010
I just did a hard reset (battery removal) on my Storm2 9550. When it finished booting, I started up the Desktop Software and connected the phone via USB. I got the following message:
This Blackberry device is using an MTP connection. Some media features require mass storage mode for your device, which will interrupt any active media transfer protocol (MTP) connections. Do you want to switch to mass storage mode?
I'm not sure exactly what this means or if I should answer 'Yes' or 'No'. (I didn't have any luck searching for that particular message online).
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May 22, 2010
Some bacis information:
Device: Bold 9700 v5.0.0.593
Device PIN: 2228EE7B
PC OS: Windows Vista Home Basic 32bit SP2
Desktop Manager Version: 5.0.1.18 (installed from CD)
Installation of the DM went through fine. When it is started up, the following message is displayed:
"Before you begin, verify that your current Blackberry device is connected to your computer."
When I connect the device to the computer via USB cable, DM is forced to close.
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May 6, 2010
I just got my Blackberry 9700 replacing my previous Palm 755. When I first used the Device Switch Wizard form the Blackberry Desktop Manager I was able to transfer all the data from my Palm Desktop to my Blackberry. I performed this for about four times as I modified my contact list. Now it aborts the transfer and receive a message saying:
"Desktop organizer data was not imported successfully. Errors occurred during the process"
I have since removed the Blackberry Desktop Manager software completely and reloaded - no result. I upgraded the Desktop Manager with automatic update - no result.
Desktop Manager 5.01.37
Palm Desktop 4.1.4
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Feb 4, 2010
I type in my password which I know to be correct, or I'd have been locked out of it a long time ago, and it just keeps popping up. I can't back up my device or anything with the PC. What gives? Is it looking for a different password?
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Apr 23, 2010
I switched data from my old device Storm 9500 to my new device BB bold 9700 using the newest BB desktop manager. After data got switched I got a small popup asking me do i want to delete data from my old blackberry.... I said yes (why not)... So my new bold 9700 got wiped ?! somehow.
After i used the auto backup file created which had data from the Storm device to "restore" data to bold 9700 once again it just got the ipd backup file which had loads of messages..... overwritten and i lost the data from the Storm entirely. Can i get it back anyhow. I tried some undelete software... but no luck so far... appart from recovering a few images...
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Feb 17, 2010
I am new to the community and would appreciate any assistance. I have two recent problems for which I am seeking troubleshooting advice. The priority problem is mentioned first below.I've just encountered this error message, "For help resolving this issue, refer to KB19454 in the BlackBerry Desktop Manager Knowledge Base" when attempting to sync my Curve 8320. I use a Mac, and I haven't run into any difficulties syncing since downloading the newer version of the Desktop Manager for Mac in Dec/Jan. I haven't been able to download the latest update though. I did see an early post by someone with the same difficulty, but I was unclear of the question posed, and thus I am hopeful for potential suggestions for resolution.The additional problem I've recently experienced is that I can't compose an SMS/MMS message. I can only reply to someone's message. When I try to simply send one, the screen defaults back to the list of messages. Please Note: I do not have wireless on my phone. I utilize Blackberry Desktop Manager Version 1.0.1 .Please also note that I am not able to access electronic messages daily but will attempt to return any responses/inquires as quickly as possible.
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May 30, 2010
I installed Companion Link because I had problems syncing with Outlook 2010 64x. Companion Link sync works okay, but each time I start the Desktop Manager I get that annoying message. Desktop Manager somhow thinks that it still has to do something with Outlook. Either there is no default mail client or!
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May 6, 2011
Does anyone know if the Goog is working on a permanent way to identify the browser on a Xoom as a desktop device and not a mobile device?
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Jul 3, 2010
I purchased a Xperia Z5 this week, but whenever I start it up, the Retail Demo is on. I can remove it from the Device Manager function. But it constantly turns back on, I've tried turning it off through various external apps. The last move I can think of is rooting it, but I don't want to lose all the proprietary stuff that allows me to connect to the PlayStation and the improvements on the Camera.I tried using the IMSI-code I've found but it says "Phone is for store use ONLY, Demo mode can't be turned off."
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Oct 9, 2015
"keep wifi on during sleep" is set to "only when plugged in" - it worked like a charm in lollipop (it switched off wifi after some seconds of disactivity), it doesn't now.
In lollipop after some seconds of inactivity wifi was turned off, that was proper behavior I guess... It is not working in Marshmallow.
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Mar 19, 2015
I'm using its original charger but it still doesn't charge my phone. I did drop it once but my phone still charged perfectly fine.
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Aug 10, 2011
when i open my browser i get this very long message starting with the sentence in the subject. I use the browser when I'm on wifi only(mobile network off) as in my country you only have 100 mbs on the mobile network.
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Dec 31, 2011
I charge the blackberrry battery up to 50%, then I unplug the charger then I turn it off. When I sleep, the battery drains so fast, I don't know what's happening, then my battery completely low, so I can't turn on the device.
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Sep 3, 2014
I turned my phone off and now it wont turn on. I tried to reset and nothing happened. I have also tried to force it into recovery mode and the screen is still just blank.
Info:
iPhone 5, iOS 7.1.2
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May 7, 2015
After Lollipop goes we have UltraStamina mode. So I have a problem with this mode.In normal mode I turn off some applications (like Google+, Social etc). I don't need them.After I use Ultra Stamina mode, then to come back in Normal mode I need to reboot my phone. But after rebooting that list of turned-off apps is wiped. So it's unnormal I must again turn-off manually every unused app.
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Aug 5, 2010
I've just bought my 9700 and when i was updating the app in my device the device suddenlly turned off
and i cant turn it on no matter what ive done and the red led on the right top is keep blinking ( blink 2 times in a pause)
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Sep 5, 2012
i have nokia n8 the device turned off after empty battery then i installed the charger such as the habit of before then i waited a littel bit of time and then cam the writing nokia .then comes the five pointes that bleaching series lengh of time at now every thing is ok as you think but i say no after that i try turned it on but the five points that bleaching series lengght of time .then stop five points for glow period of time then re-glare five points of a new glow then stop then re-process for four times then switches off the device i try pushe at button (off / on ) 8 secends then felling 3 times vibrate ...but no thing hapen always same proplem nokia my device not want go to home screen !this problem happened to me after belle refresh update ( before the update was normal the battery is disharged and re without any problems ) nokia pleas dont tell me go to nokia care centre beceuse we have no on in algeria
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Oct 14, 2015
I used Ultra Power Saving Mode last night for about an hour. When I reverted back from that about half of my icons were missing including my stock Voicemail, YouTube, Yahoo Mail, all my games...etc.
Looked a little further into it this morning on Application Manager and the apps are still present on the phone and installed, but "Turned Off". If I tap on them, some have a button that says "Enable" (which appears to be all the pre-loaded apps that came with the phone) but most of them don't.
I've used Ultra Power Saving Mode as recent as two weeks ago with no problem.
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Apr 26, 2012
yesterday i repaired my Phone through Sony PC Companion due to some issues. After repair the phone, Landscape mode in Desktop is not working why? Before that it working but now not working? When i m in desktop, it still in portrait mode. When we use any application or menu , its working. Only in desktop its not working?
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Apr 24, 2012
I have it turned off on my phone but ppl are still able to group message me AND I get everyone's responses too!! Make it stop please
Info:
iPhone 4S
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Jul 1, 2010
The phone doesnt stay on. Unless the charger is in the phone, it says, "battery drain, now shutting down". I've bought a new battery and that doesnt change it. Sometimes I play around with the phone and the battery is not low battery and works until I take the battery out of the phone. Then it just goes to low battery again. I dont know what needs to be changed or what needs to be done.
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Jun 26, 2012
i have just got my blackbery torch 9860. i want to download some applications. when i connect my device to laptop it needs the radio to be turned on.. my mobile network is turned on. in the forums i read that the blackberry data plan is neccessary.
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Nov 21, 2015
There was an app in the playstore that enabled doze as soon as the screen was turned off on the device.
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Dec 3, 2015
Is there any way to change the web browser to the desktop version permanently, instead of switching to it every time you go into the browser .
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Jun 10, 2015
I have saw several posts on people wanting the message preview to just say new message or just the senders name,i figured out how to get it to just say new message!!!
I set my security up last night to recognize my fingerprint, when i did that there is a option in there for you to click that it "hides content" when you click this,it just shows "New message" on your lock screen.
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Nov 6, 2010
I have a Blackberry bold 9650
V5.0.0.975
Running DM 6.0.0.43
Everytime the device backs up it goes all they through and at the end it gives the error message: "There was an error backing up. There could have been a problem with the device or connection during the backup. Verify that the device is turned on and connected."
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Jul 1, 2011
I have downloaded the BB Desktop Manager.I plug in my Bold but the Desktop Manager does not "see" that there is a device plugged in.I've checked the cord, the USB ports. All are in working order.So I am unable to do synch my Outlook.
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Apr 29, 2011
Ok after some trial and error i am now able to view content on the bbc iplayer in its correct format but its a bit fidly, here is what you need to do:Firstly in your stock browser type about:debug to enable enhanced menu's. Navigate to settings, debug and UAString and change this to iPad BEFORE launching bbc.Now launch BBC/iPlayer, it will come uo slightly formatted for the ipad screen but looks tons better than the mobile version.You will not be able to play videos fro here... go back into settings, debug and change UACString to Desktop then refresh the screen and voila you have the desktop version of BBC iPlayer.My guess is the initial brower check that the bbc do incorectly identifies the device when in desktop mode and tne android page/mobile is just pants. Too many companies in bed with Apple which is why they sucessfully dominate the tablet market.
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Oct 30, 2015
I hid the nav bar using qemu.hw.mainkeys=1 along with lmt launcher.
But I'd like to hid the notification bar until I swipe down from the top.
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Jul 12, 2012
I've had ice cream sandwich for about two weeks. Since then I can't stream video when I'm in desktop mode. Android mode is very limited. I called verizon, they called motorola. Motorola said streaming is no longer supported on desktop mode with ICS. The crappy part is she could not report the problem, I was to explain my problem on this forum so the software poeaple could read this. I've got better things to do than registering for a forum so someone might read this and get streaming back. Not a happy camper with ICS.
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Sep 8, 2011
I can't get my device software to work with my desktop, my application shows that I am missing the operating software how do I repair this
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