BB Bold 9700 :: Missing BES Menu - How To Enable
Mar 2, 2010
I have just purchased a new BB9700 and I am trying to set-up my BES account but the menu is missing in (options, advances options, activated entreprise doesn't exist).Do you know how to enable it ? Is it a firmware problem ?
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Jul 11, 2010
i cannot see my bb apps on my menu. it disappeared? wat do i do? i try installing it again rebooted it wont work..
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Mar 11, 2010
I had a 9700 last week on Orange (UK) had bad coverage but noticed when i played with the options it connected via my router to UMA. i since returned my phone and now with UK provider Vodafone which works much better, but not managed to to get UMA going. Any ideas?
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Jul 10, 2010
I just purchased a new Bold 2 (9700), and I found out that the thing is showing all decimal points as "decimal commas". I'm in Mexico, not Spain, and we use the US decimal point system, that is using decimal POINTS and not COMMAS. How can I switch the BB to use commas? This wasn't a problem on BB OS 4.6 on the Bold 9000... in fact, this is the first time I see my BB using the goofy comma system.
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Jun 3, 2010
When I receive E-mails I keep getting a message saying that I need to enable all to view the images in my E-mails. where do I got o do that.
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Mar 26, 2010
Apologies if this has been asked before. When I get an HTML email with images, the images show up as attachments. I have "Enable HTML Email" turned on. I am running 5.0.0.330, I have no idea what version of BES we are on.
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Apr 25, 2012
bold 9700 keep rebooting if i enable the mobile network currently on os6..
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May 31, 2010
Since today i can't enter my Homescreen or menu. If i press the menu button nothing happens (no it's not locked) if I hold the menu button the "running app popup appears and i can open the running apps" if I press the back button i'll get a white screen..(today i upgrade my Doc. to go and since then i'm expiring the problems)
I tried Batt. pull and I went back to a older back-up but it is'nt working.
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Jan 24, 2010
I upgraded to OS .442, and cannot find the link 'Enable HTML Email' under email settings?
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Mar 24, 2010
as you know within any screen on the phone when you press and hold the Blackberry button for less than 2 seconds it will bring up a "quick menu". Some icons are ALWAYS listed under this "quick menu" whether they are closed or not, such as BB messenger, Browser etc. Is there any way I can add or remove icons in this quick menu?
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Jan 4, 2010
With my Blackberry 9000, I was able to go into the Phone menu and dial by a name in my phonebook contacts. ie: I press: HOME and this entry will show up.With the new Blackberry 9700... Pressing the Alpha keys doesn't do anything. Only the numbers 0 through 9 are working.Is this an option? I can't seem to find where to turn this on.
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Mar 23, 2012
Recently I have updated the OS on my Bold 9700 (version 6.0 bundle 2718 - v6.0.0.615, platform 6.6.0.223).The problem is that the menu button does not work at all when I'm in the e-mail, text, or messages.Also, the emails would not open if I just click on them - I need to hold the trackpad button and then select "Open" in the square window that appears on top.The menu button behavious is the same in all other modes, e.g. camera, browser.
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Jan 22, 2010
not sure if my device is operating correctly so want to check with others here. i'm using the default 'precision zen' theme and when pressing the 'menu' button, the clock is displayed next to the battery icon with the network name in the middle on the same line as the wifi icon.is that correct? i was sure the clock wasn't over to the left before!
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Nov 10, 2015
I have used a 3 dot navbar menu to access settings quickly on my previous phone. Is there a way to enable it on our phone?
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Mar 16, 2010
I got my Blackberry Bold 9700 from AT&T about a month and a half ago, and recently I've been having problems opening texts. It'll say I have a new text and I'll go in my inbox to open it but when I click, it won't let me read it. It'll let me open the ones before it, but not the unread one. Even if I click the the menu button then "open" it still doesn't work.
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Jun 25, 2010
i've had this happen to my 8900, and thought there was something wrong with the phone, but after doing a official update from t-mobile on mt 9700 the same thing happens. whe doing a battery pull and the phone reboots. only on the main screen (the screen with all the apps and folders) the screen is completely blank or white and the only way i can see the folders or apps is by highlighting them. only happened after i updated it and only happens when doing a battery pull, once i reset the wall paper it will be fine until i do another battery pull. i already uninstalled and reinstalled my blackberry desktop and try to reload and that didn't fix it. anyone had this issue or know how to fix it.
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Jul 16, 2010
I'm running os 4.01 on my IP4, I don't know how but my emails & web pages no longer rotate, I see there is a icon next to the battery meter showing a closed lock with a 3/4 circle, I never saw this before but looks as thou my rotate feature is disabled. Where is this feature in the settings menu to enable it again?
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Aug 24, 2010
I have had my blackberry for nearly 8 months now, and i have had nothing but trouble with it. It first started when i tried getting on blakberry app world, but it said APN not specified, my blackberry messenger also dissapeared, i tried turning it on and off then took the battery out, but nothing worked and i lost bb app world all together, and is now nowhere to be found. I was able to fix it when it happened before, by going on reset icons, but hasnt worked this time.
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Feb 3, 2010
my BBM icon is missing i cannot find it any where, when i go to options and applications it shows me that it is installed.i tried uninstalling it and installing it back did not work, rebooting by taking the battery out did not work.
uninstalling then reboot by taking battery out then installing it back again did not work.i am currently running OS 5.0.0.169.
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Apr 13, 2010
This is my first post and I hate to start with a problem but I'm at my witts end with this one. I've searched but couldnt find a similar post about the Bold 9700. For some reason, it does not show missed calls in the call log. I can only see them if I have a missed call at the time, but once I exit the missed call log, I cannot view it until I have another missed call. I do not want them to appear in the messages folder either and the BB9700 does not have an option to View Recent that the 9000 has in call log view.
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Apr 25, 2010
Switched to .593 and my lock icon is gone. I know I can still use the top left lock/stand by but I always used the lock icon and its missing.Any ideas?
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Jun 14, 2010
I have downloaded the new version of app world, but I cannot find the icon. I have verified that it is in my application list and have gone through all of my hidden icons. it's not there. Also, I have tried to download app world through the phone and through pc.
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Jul 21, 2010
I just bought new blackberry bold 9700 , and i did restore from my old blackberry bold at&t carrier.the new bold 9700 carrier is [ZAIN KUWAIT] anyhow i tired to find the folder setting icons and i can't find i did my own setting folder , how can i bring the setting folder back i mean the exactly folder not custom?
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May 27, 2010
I recently got a Bold 9700 a few days ago, an unlocked factory version,I updated with the firmware v5.0.0.593 and for some reason i cant seem to locate the GPS in the Advanced options section to adjust the settings and cant seem to locate it anywhere.I use Vodafone Italia.What could the problem be?
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Sep 8, 2010
For some reason I am missing emoticons in my SMS texting. If I am writing an SMS and click "add smiley" not all of them show up, but they do show up in blackberry messanger. For example if I wanted to click on the "yawning" emoticon or the "can't watch" emoticon to use in an SMS i can't because it doesn't appear as an option, but it will appear in a blackberry messenger message.In blackberry messenger, it shows I have 45 different emoticons I can use, but in an SMS text, it only shows I have 30 emoticons. How do I make them all appear?I am using a blackberry 9700
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Apr 23, 2010
I have the new 9700, its two months old and its a really great phone-brand new btw. but there is no e-mail icons for the aol folder and the yahoo folder? is it missing? i sent the service books-but that didnt work.
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Aug 25, 2010
My BBM icon disappeared when I upgraded the version to 5.0.1.38. When I checked Options>Applications> Add on>
Blackberry Messenger 5.0.1.38 appears.
My mobile is BB 9700 v5.0.0.351
Question 1.) Is that the reason why the icon disappeared (compatibility issue)? I have read issues on forums similiar to mine but it is not successful. I downloaded the BBM again and again; reboot the phone; but still it is not showing. I read something about BB device software version 6.0 (only one showi on the website).
I am downloading it now,
(Question 2.) Will that help?
(Question 3.) if YES, How will i do it? Procedures pls..
(Question 4.) Are (BBM version, BB9700 version, BB Device Software) compatible?
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Sep 17, 2010
Trying to setup the personal email but in the Email Setup the only option available for me to select is the "I want to use a work email account with a Blackberry Enterprice Server". The option "I want to create or add an email address" is missing.
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Jul 6, 2010
I went out one night and when I woke up I noticed an application icon was missing on my BB. I just now realized that its BB AppWorld that has disappeared and I cannot seem to find it for the life of me. I assume I drunkenly hit some random keys and it vanished but I can't possibly imagine how I have checked all my hidden folders and every thing. My Applications page under Settings lists AppWorld and I have even tried countless battery pulls and deleting AppWorld and reinstalling it.
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Jan 26, 2010
I started out with the problem that I cannot use internet or receive text/bbm/emails on my phone. I called Bell's tech support, and they had me download the new OS (which I had) and if that didn't work, use the security wipe.So, I did that.Now that my bold 9700 has been reset to the factory settings, I am trying to add my hotmail account back onto it so I can add my bbm contacts. However, when I try to go to the "email set up" my ONLY option is to add a work email account with the BES. Not at all what I want.As a side note, I also noticed that the "wireless update" option is now missing from the options menu. Also, my bb browser goes to the Bell mobile portal instead of the old homepage. Not a major issue, but just noticed the differences.
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Mar 12, 2010
Im having a problem on setting up my email because the option "I WANT TO CREATE OR ADD AN EMAIL ADDRESS" is missing on my phone. Pls help me find solution.
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