Nokia :: 5800 Lost The Email Notification
Mar 20, 2010
No reason for that: one day it just disappeared, leaving a blank line between the 2 black horizontal separator. I'm running the app with a red @ as icon, which was proposed by the device once started up.Please don't tell me to update the software, set the notification as visible, doing a hard reset, as I already did it all this stuff.I read somewhere to delete the file C:private10202be9persist which can be found by using X-plore. Again: I did install it, but that folder named private is not shown (shall I think that there isn't any?).Does anyone reckon that this issue may be fixable?
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Jan 3, 2010
I've found the Email Notification on the homescreen very useful but now there is only a little gap between the Search button and the Calendar events. Disabling or enabling this option doesn't change anything whatsoever. I like new features but I prefer having no option rather than being teased by a half-arsed setting.
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May 25, 2010
I have updated my phone to the latest software. Since that the emai notification wont go even after reading and downloading every mail. Do somebody have a hint?
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Nov 29, 2011
I factory reset my phone recently and was getting email notifications where the icons were coloured (red @ sign for IMAP and blue background sync sign for Exchange based accounts). Something changed recently and now I only get grey notification icons for the email accounts. I'm not sure what changed though.
how to get the coloured icons again?
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Apr 13, 2010
I would like to speed up the flashing of the notification light. Sometimes you can look at the phone and look away again before it flashes.
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Jun 14, 2010
Problem observed by me on any firmware version, I'm using actually v 50.0.005 in my 5800XM.If you have over 200 e-mails in your mailbox on server and you have downloaded them into the phone (even only e-mails headers) then icon in upper right corner (that envelope with @ sign) doesn't want disappear. Only phone turn off then turn on is solution which is not so funny.Any ideas? Magic spells? Wake up developers! This bug? is very irritating.
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Jun 11, 2010
my nokia 5800 has suddenly just lost all its access points so when i connect to web n walk where it says select connection is say (no data). ive already tried doing restore to factory settings and that has not worked. If anyone has any ideas on how i can get them back plz help.
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May 19, 2010
I have lost all the photos and vidoes on my 5800. I did not delete them or edit or do anything with them. One day I was looking at them and then the next day when I wanted to access them they were all gone.
Not long after it happened I did a back up and updated the firmware to v50. Everything else works fine.
They seem to be still on my phone as the images I have downloaded from ovistore wont re download but I can make them wallpaper through ovistore. And when I access my photos and videos through my computer they are still there. I just can not get to them on my phone.
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Mar 5, 2010
Went to select menu and then played with the organise in options and have now lost my apps icon cant get to anything apart from things in menu and the settings has dissapeared as well. So reset with *#7780# and no different.
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Jan 2, 2012
my nokia 5800 has been weird for some time now ..it restarts itself every now and then it has like vertical grey and black lines ..and red and black horizontal lines other times ..now it just restarted itself and i found NO MESSAGES anymore .. all my files were gone it was overloaded with +1000 inboxes and sent items ..but how come i get to lose them in a glance?
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Oct 17, 2010
I've had this 5800 XpressMusic phone for almost a year now and have really never had any complaints. Up until today. I sent an SMS to someone earlier today and when I went into my inbox to check another message the phone popped up an error. It told me it could not access the memory and would save SMS to phone memory from now on. I had previously set it to save all SMS to the micro SD card. When I went to the "Settings" to change it back to saving everything to the SD card, it didn't work.
As soon as it was set back to "memory card", my inbox showed up as empty. All my messages are gone. Is there a way to get these messages back? I've tried restarting the phone, removing the memory card and reinserting it, using PC Suite to access the messages, but so far nothing has worked. The only thing that appears to be gone are the sent and received text messages. Everything else still seems to be intact on the micro SD card.
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Feb 27, 2010
Just got a new 5800 XpressMusic, and it works wonderfully, except for one problem - there's no form of alert for text messages, giving me no way to tell if I've received a message apart from actually going into my inbox and looking. I have a message tone and vibration set and still there's no notification, not even an icon at the top of the screen.
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Aug 23, 2010
im using nokia 5800xm..after updating my firmware from V50 to V51 i do hard reset to my phone..after restarting my map lost premium content like wather, event, lonely planet and hungrygowhere..ive try download and install new map from nokia site but seem my premium content still didt show up..so how i can get my premium content back again??
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Jan 30, 2010
Right i have had my 5800 for around 3 months now and yesterday i came across a problem,i can recives texts fine but i get no notification, no tone, no vibrate not even the little message icon on the top of the screen,the blinking white light still flashes and i can go into my inbox and see them.
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May 1, 2010
After upgrading firmware to the last version (V50.0.005) I have lost the possibility of seeing next entries of calendar in homescreen. The only option I've got from now are "Shortcuts" (4 between applications and favourites) and "Contacts bar". I have tried with hard and soft resets, and it's equal. There is a little problem with the alarm too, but not important.
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May 20, 2010
As the title says - updated the phone and now have no option for full screen qwerty input! Everything else working fine - just lost one of the input options, handwriting, mini-qwerty or keypad are all that are left. Annoying as qwertry input was one of the best things about it - handwriting sucks, mini-qwerty is too small and if I wanted an alpha-numeric keypad I would have got a smaller, 'traditional' phone.
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Aug 23, 2010
I have touch screen issue with my Nokia 5800 after installing new 51.0.006 version.After instaling new FW system screen frequently goes black and strats again after 7-10 seconds. Ussually it happens when accessing my TXT messages or writing. I also formated memory card and cleard memory of the phone and installed new FW again but problem remains. When problem occures my phone screen goes black and comes back quickly. Network signal is also lost in the process. Phone has't been dropped when issue occured nor badly used. On my old FW 30 everything was working fine and I did not have this issue?
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Sep 29, 2011
After I update my N8-00 to Symbian Anna, my phone don't make sound notification after receiving file via bluetooth. I tried to solve this issue in Settings section and Bluetooth section, but without success.
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Mar 9, 2010
I have tried setting my yahoo and gmail mails with settings wizard AND nokia messaging but every time i connect i keep on getting user name + mailbox password with filled fields AND mailbox incoming mail server not found.check mailbox settings RESPECTIVELY. I have 5800 XM fw 31.0.101 and all applications are up to date. can someone help trouble shooting
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Mar 14, 2010
I have just updated my 5800. It works much better now but the email has gone from the homescreen. I have checked the settings and this says it should be there. Any ideas?
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Jun 24, 2010
seem to have this occassional glitch when I'm using Mobile Mail on my 5800. I have it linked to my Yahoo.ca account via Rogers ISP (Canada). I can log on to my Yahoo mail, read it and reply, but occasionally when I reply to an email it wont send, it wont cancel, it won't do anything. So....it's when I choose to reply to an email, I'm able to enter the reply, but its when I choose OK, nothing happens. If I choose cancel, nothing happens. I have to restart the phone to get that window to close!!
Software vers. V31.2.101.
Updating Firmware and Software via USB -> Internet show no updates available.
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May 4, 2010
I've found this really useful since getting my new 5800 XPressMusic last week.However this morning I received a acknowledgement reply from Nokia support into my gmail account - but nothing was announced on the phone.Tried "Send & Receive" but that hasn't worked either.Was working fine last week.Any ideas please ? Maybe related to some app downloading at the weekend? Just sent a 2nd test message to gmail - again not appeared on phone.
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Apr 22, 2010
after I updated to the new v50 software I can't seem to be able to find a way to set up a pop3 homtail account. every option to set up an email leads me to the nokia messaging app which I don't like to use as the sync option is seriously unreliable. I can set up a pop3 account?
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Jul 12, 2010
For some reason my 5800 phone has recently stopped retrieving emails from my IMAP inbox. No changes on the servet but I have recently installed the latest firmware 50.2.005 and all applications are up to date.
The problem is I go to inbox click on Connect and it says updating mailbox, sometimes it will download the new messages and sometimes I have to do it several times. Also the connection to the mailbox is immediately droppped. There is no "exiting will disconnect from mailbox" prompt when I exit so that shows that it is not connected. Then when I try to open a new or even an old message it connects and says updating mailbox and then sometimes the email application closes, sometimes it does not do anything and goes back to message list, sometimes it will show the message with no body and sometimes it shows an error saying could not display message. After trying several times sometimes I get to see the message content. Each time I try to open the email it attempts to connect to internet as it asks me which connection to use so it is evident the phone cannot maintain the connection open.
I have noted that after some firmware upgrade now I only have the option to download headers. Before I believe there was an option to download part of the body aswell.
when trying to delete a message from phone & server it tries to do it but finally just shows a red slash on the message icon. The message is not deleted from server either.
I tried selecting messages from memory card and phone memory and tried deleting the email account and setup from scratch but it is the same everytime.
I am using the default email client. The new Nokia email program is useless because it does not support secure connections which i need to use.
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May 4, 2010
After getting email app to pick up mails again ( see /t5/Messaging-Email-and-Browsing/Nokia-Email-app-has-stopped-working/td-p/679806 ), there is no longer an alert.They arrive OK onto my home menu, but no sound !
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Jun 5, 2010
Due to user error (!!) I created an email folder that is now no longer needed (connection data is wrong, folder name is wrong etc, etc).Is there any way to delete this folder from the Messaging Window and the phone so that I am not reminded of my "mistakes" every time I write or read a new message?
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Mar 26, 2010
I have setup 9 email accounts on my E72 through nokia messaging. Since the E72 home screen can ONLY fit 2 accounts (primary and secondary), my other 6 email accounts are left in cold. There are NO notifications whatsoever for these accounts - no flashing lights, no email icon on the bottom of the screen, no sound, etc.Yet, when I go into the email app and find the six other email accounts, there are new messages!Even on an old E61 there is email notifications on the home screen for all the accounts.Perhaps nobody in the Nokia development team has more than two email accounts?
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Jun 11, 2010
and cured it? I downloaded the Nokia mail (for S60), set up 2 accounts with no problem and can use the mail with no difficulties. However, every time I start my phone, the question "Allow application to use network to send or receive data?" comes up. If I reply "No" then everything continues as normal. If I say "yes" the email setup wizard starts for setting up a new account. Does anyone know how to stop this startup behaviour?
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Mar 21, 2010
I have just backed up and synced my phone with my laptop and when I disconnected it I found that the email notification bar had disappeared and I cannot get it back all I get now is an empty greyed strip were it should be which can be pressed but doesn't do anything.anyone know how to get it back??
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Sep 27, 2012
I am not getting email notification in my nokia n8, not even notification sound. Every i have to refresh my email account to check for new mails. How can i enable the email notification sound in my n8?
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Apr 3, 2010
A day or two after the upgrade to firmware v40 I noticed that the phone doesn't disconnect from my WiFi connection after checking email. Previously WiFi would disconnect after it was done checking email.This happens for more than one WiFi destination (home & work), and I have verified that the connection's advanced settings do show that power saving mode is ON.
I've verified that there are no apps running in the b/g that requires connection, and if I manually disconnect the WiFi connection, then it stays disconnected until the next time the email check runs, at which point it does not disconnect automatically.
Nokia 5800 XpressMusic (NAM, Product Code: 0577454) software v40.2.005, Type RM-428
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