Nokia :: 5800 - Email Retrieval From IMAP?
Jul 12, 2010
For some reason my 5800 phone has recently stopped retrieving emails from my IMAP inbox. No changes on the servet but I have recently installed the latest firmware 50.2.005 and all applications are up to date.
The problem is I go to inbox click on Connect and it says updating mailbox, sometimes it will download the new messages and sometimes I have to do it several times. Also the connection to the mailbox is immediately droppped. There is no "exiting will disconnect from mailbox" prompt when I exit so that shows that it is not connected. Then when I try to open a new or even an old message it connects and says updating mailbox and then sometimes the email application closes, sometimes it does not do anything and goes back to message list, sometimes it will show the message with no body and sometimes it shows an error saying could not display message. After trying several times sometimes I get to see the message content. Each time I try to open the email it attempts to connect to internet as it asks me which connection to use so it is evident the phone cannot maintain the connection open.
I have noted that after some firmware upgrade now I only have the option to download headers. Before I believe there was an option to download part of the body aswell.
when trying to delete a message from phone & server it tries to do it but finally just shows a red slash on the message icon. The message is not deleted from server either.
I tried selecting messages from memory card and phone memory and tried deleting the email account and setup from scratch but it is the same everytime.
I am using the default email client. The new Nokia email program is useless because it does not support secure connections which i need to use.
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Jul 21, 2010
Got a new 5230 Nuron a few weeks ago. So far: quite pleased with it. With one exception: I have set up 4 email addresses. I'd like to set them all to auto retrieval; but the phone only lets me set 2 with that option. If I select a 3rd it tells me "maximum amount of mailboxes already automatically retrieving e-mails". Is there a way around this?
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Jan 28, 2010
I set up a Gmail mailbox on my N86 phone using e-mail wizard (IMAP). It works fine in connecting to the Gmail, and send/receive e-mails. But my problem is with automatic retrieval; every time it wants to check my mailbox, it asks me to choose access point. That means automatically retrieval acts just like manual retrieval because if I am not there when it is trying to retrieve e-mails, it won't connect, so when I come to my phone, I just see a "Select connection" box giving me three options:
Search for WLAN Internet WAP services. My phone settings regarding to Access Point and Email configuration are as below:
Settings > Connection > Packet Data > Packet Data Connection > When Available
Settings > Connection > Destinations > Internet > 1 access point (default destination)
My access point setting says "Use access point = Automatically"
E-mail settings > Global settings : there is no configuration for access point or connection. The available options in this page:
1- Message list layout
2- Body text preview
3- Title dividers
4- Download notifications
E-mail settings > Mailbox settings:
Mailbox settings > My email address Mailbox name. My name Signature Advanced mailbox settings.
What to sync > Retrieve less than 2 KB Emails to retrieve IMAP4 folder path Folder subscriptions.
When to sync > Connection daysConnection hoursUpdate intervalRetrieve when abroad.
I listed my available settings because I noticed different options in different tutorials. Even my phone's manual has some different options than my phone. I didn't list WLAN options because I don't have any WLAN network. So to make it short, I want my phone to retrieve e-mails from my GMail account automatically, without asking me about connection and access point each time. BTW, my phone's web browser works fine, and makes connection when needed without asking me about the access point to use. I hope someone can suggest me a solution because I like this e-mail application in my new phone, but it is strange to me that it cannot use the default access point and always needs to ask me.
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Jun 25, 2010
My E63 crashed after a software update last night. I seem to have recovered most stuff, but now can't access my emails from the Active Home Screen. It shows that new emails have arrived, but when I click on the icon - nothing happens. Just stays on the home screen. I can access emails by going Menu-Installations-email, but this is a bit of a faff!
Any ideas? I'm using the Nokia Messaging email for my Hotmail account. It all went smoothly for the last year....
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Mar 8, 2010
I have been trying to reach an email setup on my N97 mini that I am happy with and so far have struggled and given up on the hopeless nokia email client, and am now having problems with setting destinations for automatic email retrieval. I have my internet destination set to prioritize to different wlans and then WAP. This is my default connection.
I have a gmail and a pop3 email account, set up for automatic retrieval, however they don't pull in any mail if the access point in use is set to default connection. If its set to WLAN, it works, if its set to contract WAP, it works, and if its set to default connection it works for manual connection but not automatic retrieval.
What makes it worse is I am sure it was set up and working last week? Any thoughts please? I am getting so frustrated with the error prone nature of email on this phone I am thinking of going back to my trusted N95 8GB.
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May 22, 2010
Those who have upgraded to new FW 031.023, could you please tell me if there are any major issues with IMAP email support ? I am on FW 021.024 and email works perfectly. I cannot use MFE for my office email and so have to depend on IMAP.
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Mar 25, 2010
Does anyone know if the N900 will sync imap email folders and not just the inbox as other N series phones.
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Mar 22, 2011
How can I subscribe sub-folder for IMAP email with Nokia E7?
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Apr 29, 2012
The email client on my N8 with Belle suddenly stopped working. I have configured my email with IMAP (Standard not OVI!) and it was working OK until a couple of days ago. Now I can not retrieve/send any email - I always get the message: "Unable to sign in. Try again.". I also tried and removed this particular account and added it once again (as a matter of fact I did this about 10 times!!!) but still no emails are shown. Of course this same mail is working perfectly on all of my PCs and notebooks.
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Dec 16, 2012
After upgrading to Belle FP2 I can only set Exchange ActiveSync accounts, and only one at a time. The "other" option to set other types of email is no longer available. How can I configure IMAP/POP3 accounts?
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Jun 15, 2012
For the past few days I noticed that my email E6 has been slowed to a crawl, when ever I get a new email and began to read it, its still retrieving. I never had that problem before once I receive the email I can open it instantly and begin reading.
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May 28, 2012
Nokia E6-00Symbian BelleSoftware Version: 111.130.0625Nokia Suite version 3.4.49Since a while the phone started not to retrieve the emails from my Gmail account instantly anymore, only when I turn on the phone on or when I press the email "sync" button.The settings for the Auto-retrieval are everyday, All day, Soonest and Full mail.It worked for a few days after I reset the phone to the factory settings. But now it is back to that fault.
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Jun 1, 2011
I'm having trouble setting up an IMAP email account. I have set up a new account through Setup > Email Settings but the Advanced Options says that the Email server type is "POP". How do I change this to IMAP?
This is for a Tour 9630 on Verizon Wireless.
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Nov 7, 2011
I've recently got a BlackBerry Bold 9780, I am used to have smartphones with my company email all the time, changes I do in my desktop/server I want them in my smartphone and viceversa, we don't use M$ Outlook in the company, we have IMAP accounts.This is, maybe, the most basic feature of a smartphone but until now it seems that BlackBerry just has a 1-way email synchronization, changes that you do in your desktop/server do not reflect in your BlackBerry, if this is true the only thing I will miss wil be the BB messenger.
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Jul 6, 2010
I own a X10 mini pro which, so far, is really impressive to me. I really like it. I wanted something small but still close to a smart phone and that's exactly what it is.
Anyway, I cannot add my email server setup. I use IMAP under SSL but with a self signed certificate. All my other phones or computer take it but warn me about the self signed certificates. The X10 mini pro just says that it cannot validate my server settings!
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May 25, 2011
I have an IMAP email account. I use it to send and receive emails on my phone.The emails that I receive go to the "inbox" on the E52 and I can access that on my PC too.The emails that I send go to the "Sent items" folder on the E52 and not the IMAP sent folder.Ovi Suite will not let me download sent emails to my PC.
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Mar 9, 2010
I have tried setting my yahoo and gmail mails with settings wizard AND nokia messaging but every time i connect i keep on getting user name + mailbox password with filled fields AND mailbox incoming mail server not found.check mailbox settings RESPECTIVELY. I have 5800 XM fw 31.0.101 and all applications are up to date. can someone help trouble shooting
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Feb 25, 2011
Trying to install my email settings to my new E7. For some reason I seem not to be able to find any other email setting possibilities than Mail for Exchange and web-based (Gmail, Ovi etc). I have tried to give the email settings program a dummy password to be able to manually edit the settings, but the phone seems not to provide me any other options than Mail for Exchange.
What should I do to be able to set up my plain old IMAP email? I have done that manually on already 5 different S60 phones so I am perfectly capable of doing that myself once the phone provides me the possibility to write the settings somewhere.
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Jan 8, 2010
I have just purchased my Bold 9700 and as a single user am running on BIS. My purchase was based on the formidable reputation of Blackberry for easy and efficient email handling and I fully expected it to out-perform anything on the market in this respect. On setting up my IMAP accounts I was therefore shocked and very disappointed to find that sent item and read/unread email reconciliation is one-way only ie. from handset to mailbox.
On reading Blackberry support information and numerous Blackberry user forums I find that there is a substantial user base who share my feelings regarding this glaring and annoying omission of full two-way IMAP email reconciliation which is the norm on other smartphones including the iphone - presumably Blackberry's main competitor. As it is my 13 year-old son who uses an iphone is now laughing at the inability of my new Blackberry to perform simple email tasks!
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Oct 22, 2015
I recently moved from iphone to Android and the G4 is my first android phone. My work email is IMAP and although everything is working, my sent folder on the phone seems local to the device. Google shows a couple of different options with the most reasonable one being "setting the IMAP path prefix" but the email app on the G4 has no such setting.
This is a pretty big deal for me as I have tons of email and need the Inbox and Sent folders to be synced with the server. (by the way, I have disabled automatic sync, but for a different reason, i.e. to not allow my gmail account to sync contacts on the phone. But the auto-sync is not something that affects the Sent folder)...
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Apr 21, 2014
Using the stock email app, when i read a email on my outlook(pc) the email does not show up read on my s5, it still shows as a new email. I didnt have this issue with my gs3. same email account (imap) on outlook and set up the same way on s5.
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May 17, 2011
On my iphone, all my e-mails would sync because it was imap. From what i understand, the way i set up my personal e-mail on my blackberry is imap. why is it that i only have e-mails displayed from the date that i set up the e-mail account on my blackberry?
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Aug 10, 2011
I've had the Photon for about two weeks now and tried time and again to configure my AOL e-mail as IMAP, not POP, which I don't like.I have been able to get it to work as POP mail, but not IMAP. Why is that? I don't think it's an Android thing, because I had AOL e-mail configured as IMAP delivery on my last phone, the HTC Hero.how to make AOL work on the Photon with IMAP protocol?
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Dec 2, 2011
setting up auto-fetching applies to all email accounts. I swear on my 2.1 Spice XT300, the auto-retrieval was by email address (and also the smallest interval between fetches was 5 minutes, not 15 like on the Defy). I have never used 2.1 on the Defy; mine was original 2.2.1.
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Sep 18, 2011
my N71 phone book contacts had been screwed up. can you please help me to retrieve it.
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Mar 14, 2010
I have just updated my 5800. It works much better now but the email has gone from the homescreen. I have checked the settings and this says it should be there. Any ideas?
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Jun 24, 2010
seem to have this occassional glitch when I'm using Mobile Mail on my 5800. I have it linked to my Yahoo.ca account via Rogers ISP (Canada). I can log on to my Yahoo mail, read it and reply, but occasionally when I reply to an email it wont send, it wont cancel, it won't do anything. So....it's when I choose to reply to an email, I'm able to enter the reply, but its when I choose OK, nothing happens. If I choose cancel, nothing happens. I have to restart the phone to get that window to close!!
Software vers. V31.2.101.
Updating Firmware and Software via USB -> Internet show no updates available.
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Apr 11, 2012
I have an E7-00. I'm trying to use the email app to connect to an IMAP4 server (which I run).When I delete a message on the E7, the email app appears to mark the message as deleted, and then it immediately does an expunge on the mailbox, so destroying all deleted messages in the mailbox. This is not the behaviour I want.The convention used on this mail server is that when the user asks to delete a message, the email app should move the message to a Trash folder, so preserving the message for a period of time. I can't find a way to configure the E7's mail client to do this. As this is an utterly standard business requirement
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Aug 28, 2010
I installed emoze app on E72 and tried my email set up using 'Home/Other mail' as an IMAP mail set up. However when I try connecting , it throws Login(-37) failed error. Am I missing something here ? Should I be using any other option for email set up in emoze?
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Jun 17, 2010
One thing I notice with 5.0.0.743 I don't get the imap duplicate email messages anymore. Has anyone else notice this?
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Nov 25, 2010
I'm trying to remove additional IMAP email accounts, but there is no option to remove an account.I've found a solution but it does not work.
The solution is to go to Settings > Sony Ericsson > Email > Remove account
The problem is that there is no "Email" option under "Sony Ericsson.
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