BB Bold 9700 :: No Two - Way IMAP Email Reconciliation On BIS?
Jan 8, 2010
I have just purchased my Bold 9700 and as a single user am running on BIS. My purchase was based on the formidable reputation of Blackberry for easy and efficient email handling and I fully expected it to out-perform anything on the market in this respect. On setting up my IMAP accounts I was therefore shocked and very disappointed to find that sent item and read/unread email reconciliation is one-way only ie. from handset to mailbox.
On reading Blackberry support information and numerous Blackberry user forums I find that there is a substantial user base who share my feelings regarding this glaring and annoying omission of full two-way IMAP email reconciliation which is the norm on other smartphones including the iphone - presumably Blackberry's main competitor. As it is my 13 year-old son who uses an iphone is now laughing at the inability of my new Blackberry to perform simple email tasks!
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Jun 17, 2010
One thing I notice with 5.0.0.743 I don't get the imap duplicate email messages anymore. Has anyone else notice this?
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Jan 3, 2012
In a moment of insanity, I turned off wireless email reconciliation for three of my email accounts. I did this, not knowing that it is impossible to turn it back on from my device! Is there any way to fix this without deleting and then re-adding my email accounts?
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Aug 23, 2011
I did it previously and now it doesn't work. Sprint doesn't know what they are talking about I'm hoping someone here does.My Yahoo! account syncs PERFECTLY w/my Tour. My Gmail and WindowsLive accounts do not. I can delete a msg from the PC and it remains on the phone. I delete from the phone and it remains on the PC.
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Feb 8, 2010
I've searched and searched for the answer to this and can't find a satisfactory answer, so here goes. I'm trying to set up a POP3 email account on BIS but it always defaults to IMAP. I've tried solutions such as leaving the password blank so that I can manually enter the settings, but it still defaults to IMAP. The POP3 settings are correct, and I've used them for Outlook, etc.
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Jan 16, 2012
I'm using a TMobile Blackberry 9700 (OS 5.0.0.714) and have 6 email accounts attached, including 4 gmail accounts, one Yahoo! account, and another IMAP account through a private host. I use Apple's standard mail app (v4.5) in Leopard (OSX 10.6.8). A few months ago I finally figured out all of the IMAP tweaks between my private host and the gmail settings to get sync working correctly (finally!). In other words, if I delete a message on my phone, it's deleted from my laptop as well, and if I read a message on my laptop, it shows up as read on my phone. etc.
A few weeks ago, without making ANY changes to settings on my phone, computer, or mail accounts, all of these features stopped working. So a message deleted on my phone still shows up as a "new" message on my computer. Messages read or deleted on my laptop still show up as new/unread on my phone. I resent the service book. Even deleted the accounts from the phone and set them up again from scratch... same problem. I know that IMAP is still working correctly at the server level because if I delete a message on my iPad it is automatically deleted from the laptop and vice versa.
Messages deleted from the gmail website are automatically removed from my laptop. The problem only occurs with the Blackberry. The only reason I have stuck with Blackberry (instead of jumping to iPhone) is because of the superior messaging on Blackberry...and I do a ton of messaging. I am at a complete loss as to why the IMAP sync would just stop working without making any changes to my settings or device configuration. The sync also stopped working on my Yahoo! account and on my private ISP's email account.
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Nov 7, 2011
I've recently got a BlackBerry Bold 9780, I am used to have smartphones with my company email all the time, changes I do in my desktop/server I want them in my smartphone and viceversa, we don't use M$ Outlook in the company, we have IMAP accounts.This is, maybe, the most basic feature of a smartphone but until now it seems that BlackBerry just has a 1-way email synchronization, changes that you do in your desktop/server do not reflect in your BlackBerry, if this is true the only thing I will miss wil be the BB messenger.
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May 25, 2010
I'm trying to update the IMAP password on a 9700 Bold, a process I've done numerous times in the recent past. However, on this particular device, I cannot even get to the menu for email accounts. Every attempt results in the following ianane OS message; "Your device had a problem connecting to the server." I'm then required to either try again (a never ending loop) or cancel.
I suspect this has something to do with my provider (AT&T) because I had similar symptoms on another device (same model, w/o enterprise security policies). I was able to fix it on the other device by deleting the IMAP Service Books and then doing a hard reset. It doesn't work for the problem BB.
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Oct 10, 2010
I have an imap email, I use it with outlook. I have configured my email acount in my bb 9700 and I find that my device doesn´t sync previous mails (from before the date I configured the account on the device)what can I do?
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Aug 9, 2010
I just got a 9700 yesterday and I am in Canada. I don't see the "I want to reate or add an email address". I can't seem to find the solution to that. Couple other questions I have. I don't have a data plan, can I still use BBM and download all the apps ? Also do I need to set up an email account to download apps and use BBM ?
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May 22, 2010
Those who have upgraded to new FW 031.023, could you please tell me if there are any major issues with IMAP email support ? I am on FW 021.024 and email works perfectly. I cannot use MFE for my office email and so have to depend on IMAP.
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Jun 1, 2011
I'm having trouble setting up an IMAP email account. I have set up a new account through Setup > Email Settings but the Advanced Options says that the Email server type is "POP". How do I change this to IMAP?
This is for a Tour 9630 on Verizon Wireless.
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May 13, 2010
I've seen a few post that sort-of answer my question, but none seem exactly right. I have a Bold 9700 and use a BIS to retrieve my personal email from my ISP's POP server. I don't use BES. When I'm at home or at work and have direct access to email, I'd like to turn off my bb email client. How can I do that?
In one post I saw the recommendation Messages > Options > Email Reconciliation > Wireless Reconcile -> set of Off. Is this enough? (I have my BB set up for wi-fi connection when I'm home, in case that makes a difference.)
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Jan 15, 2010
I hope someone can help because I'm losing the will to live over this one!
Device info
Your carrier: o2 UK
Model info and OS version (Go to Settings, then Options, then about): Blackberry 9700 v5.0.0.321 (platform 5.1.0.90)
Apps and free space
File free before and after a battery remove/replace. (Go to Settings, then Options, then status): 128872013 bytes
Did a battery pull fix your issue? No
I bought a SIM free BB 9700 to use with my 02 SIM card. I applied the unlimited BB tariff and proceeded to set up four email accounts into the device which are all for my small business. I waited to do this until I knew the O2 bolt on had been applied correctly.I set the accounts up via the BIS server website which sent them down to the device; seemingly correctly.
I received email correctly for that day and could send as well with everything syncing with my IMAP servers and Outlook.Next morning - no email delivered to the device and I was unsuccessful in sending emails as well from the device to addresses.I tried to send down the service books - I sent them but no change.I got my four email accounts working again correctly but had to delete the accounts from BIS and recreate.I could then receive email correctly for the rest of the day and could send as well with everything syncing with my IMAP servers and Outlook.
Next morning the same thing happened - no email delivered to the device and I was unsuccessful in sending emails as well from the device to addresses.I then did a complete device wipe.When the device rebooted it seemed to synchronise with the BIS and then my accounts worked again for the remainder of the day.This morning - the same thing happened - no email delivered to the device and I was unsuccessful in sending emails as well from the device to addresses.
I have now created my @o2email address and applied my long standing @hotmail.co.uk address to the 9700 and they work fine - at the moment (we'll see about tomorrow!) to see if they fail as well.I have sent test mails today from the @O2 account and hotmail to each other and also to my main small business account from my BB. The @O2 and Hotmail emails arrive both on the device and (hotmail) on outlook and the main business account arrives on outlook BUT the main business account email does NOT arrive on the device.
I cannot seemingly send anything from my business addresses anywhere (from the device) with the only outgoing addresses that work being the @O2 and @hotmail accounts on the BB - unless I do a device wipe or delete the accounts and recreate.Emails sent from the BB from either @O2 or @hotmail arrive on the BB but not anything sent to the work accounts sent from @O2 or @hotmail from the BB - although the emails sent to the work addresses WILL appear on my outlook...
Speaking to O2 has been tough and they are blaming the server people who host my small business domain and such, although I think it is more than that though I could be wrong.My server people insist it isn't their end, saying they can see from the logs that RIM seems to stop checking for emails at times they detailed when the device stopped receiving emails from one day to the next.
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Feb 27, 2010
I'm trying to set up my personal email on the 9700, but it seems that i have only one option, Blackberry Enterprise Server option. Is that suppose to be that way? I don't seem to have the " I want to create or add an email address" option.
Im using a Bold 9700, v5.0.0.442(Platforms 5.1.0.121)
Carrier: M1(Singapore)
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Jul 6, 2010
I own a X10 mini pro which, so far, is really impressive to me. I really like it. I wanted something small but still close to a smart phone and that's exactly what it is.
Anyway, I cannot add my email server setup. I use IMAP under SSL but with a self signed certificate. All my other phones or computer take it but warn me about the self signed certificates. The X10 mini pro just says that it cannot validate my server settings!
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May 25, 2011
I have an IMAP email account. I use it to send and receive emails on my phone.The emails that I receive go to the "inbox" on the E52 and I can access that on my PC too.The emails that I send go to the "Sent items" folder on the E52 and not the IMAP sent folder.Ovi Suite will not let me download sent emails to my PC.
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Jan 14, 2010
I wonder if anyone can help me with this problem please. I have recently purchased a BB-Bold 9700 and transferred my settings from my old Bold. I have to email addresses (both Gmail) registered which appear on my main screen. The push email works fine! However, whenever I send an email, I cannot see the sent mail in the individual email folders but only in the main messages folder which is very annoying and confusing. Here's what I have tried sofar:
1. I tried to go into options and mark "No" in the section indicated hide my sent messages.
2. I tried going into filter and ticking sent messages. They appear but once you press the back button they disappear again.
3. I tried going onto the BB website and I successfully downloaded the newest software update (5.0.0.4) but still it did not resolve the problem....
Do I need to wipe off the whole device? Can someone please help because I'm very confused and frustrated with this issue.....
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Apr 27, 2010
Just found that there is no longer an option to reply using a different email address on the 9700. On the 8900, after you press reply, the top line says "send using" and you can click on that to choose which email to reply it with. Anyone know how to solve this issue?
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Jul 12, 2010
For some reason my 5800 phone has recently stopped retrieving emails from my IMAP inbox. No changes on the servet but I have recently installed the latest firmware 50.2.005 and all applications are up to date.
The problem is I go to inbox click on Connect and it says updating mailbox, sometimes it will download the new messages and sometimes I have to do it several times. Also the connection to the mailbox is immediately droppped. There is no "exiting will disconnect from mailbox" prompt when I exit so that shows that it is not connected. Then when I try to open a new or even an old message it connects and says updating mailbox and then sometimes the email application closes, sometimes it does not do anything and goes back to message list, sometimes it will show the message with no body and sometimes it shows an error saying could not display message. After trying several times sometimes I get to see the message content. Each time I try to open the email it attempts to connect to internet as it asks me which connection to use so it is evident the phone cannot maintain the connection open.
I have noted that after some firmware upgrade now I only have the option to download headers. Before I believe there was an option to download part of the body aswell.
when trying to delete a message from phone & server it tries to do it but finally just shows a red slash on the message icon. The message is not deleted from server either.
I tried selecting messages from memory card and phone memory and tried deleting the email account and setup from scratch but it is the same everytime.
I am using the default email client. The new Nokia email program is useless because it does not support secure connections which i need to use.
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Feb 25, 2011
Trying to install my email settings to my new E7. For some reason I seem not to be able to find any other email setting possibilities than Mail for Exchange and web-based (Gmail, Ovi etc). I have tried to give the email settings program a dummy password to be able to manually edit the settings, but the phone seems not to provide me any other options than Mail for Exchange.
What should I do to be able to set up my plain old IMAP email? I have done that manually on already 5 different S60 phones so I am perfectly capable of doing that myself once the phone provides me the possibility to write the settings somewhere.
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Oct 22, 2015
I recently moved from iphone to Android and the G4 is my first android phone. My work email is IMAP and although everything is working, my sent folder on the phone seems local to the device. Google shows a couple of different options with the most reasonable one being "setting the IMAP path prefix" but the email app on the G4 has no such setting.
This is a pretty big deal for me as I have tons of email and need the Inbox and Sent folders to be synced with the server. (by the way, I have disabled automatic sync, but for a different reason, i.e. to not allow my gmail account to sync contacts on the phone. But the auto-sync is not something that affects the Sent folder)...
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Apr 21, 2014
Using the stock email app, when i read a email on my outlook(pc) the email does not show up read on my s5, it still shows as a new email. I didnt have this issue with my gs3. same email account (imap) on outlook and set up the same way on s5.
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May 17, 2011
On my iphone, all my e-mails would sync because it was imap. From what i understand, the way i set up my personal e-mail on my blackberry is imap. why is it that i only have e-mails displayed from the date that i set up the e-mail account on my blackberry?
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Aug 10, 2011
I've had the Photon for about two weeks now and tried time and again to configure my AOL e-mail as IMAP, not POP, which I don't like.I have been able to get it to work as POP mail, but not IMAP. Why is that? I don't think it's an Android thing, because I had AOL e-mail configured as IMAP delivery on my last phone, the HTC Hero.how to make AOL work on the Photon with IMAP protocol?
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Mar 25, 2010
Does anyone know if the N900 will sync imap email folders and not just the inbox as other N series phones.
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Apr 11, 2012
I have an E7-00. I'm trying to use the email app to connect to an IMAP4 server (which I run).When I delete a message on the E7, the email app appears to mark the message as deleted, and then it immediately does an expunge on the mailbox, so destroying all deleted messages in the mailbox. This is not the behaviour I want.The convention used on this mail server is that when the user asks to delete a message, the email app should move the message to a Trash folder, so preserving the message for a period of time. I can't find a way to configure the E7's mail client to do this. As this is an utterly standard business requirement
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Aug 28, 2010
I installed emoze app on E72 and tried my email set up using 'Home/Other mail' as an IMAP mail set up. However when I try connecting , it throws Login(-37) failed error. Am I missing something here ? Should I be using any other option for email set up in emoze?
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Nov 25, 2010
I'm trying to remove additional IMAP email accounts, but there is no option to remove an account.I've found a solution but it does not work.
The solution is to go to Settings > Sony Ericsson > Email > Remove account
The problem is that there is no "Email" option under "Sony Ericsson.
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May 16, 2012
I have a hotmail account and gmail account already on my phone which work fine. I am trying to add a different account using IMAP. The account receives mail but I cannot send any mail from it. The message says the recipient was rejected by the server.
Info:
iPhone 4S, iOS 5.1.1
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Jun 22, 2012
Need to understand how to change the setting on the iphone to imap so it can sync with webmail on cpanel
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