BB Tour :: Can't Set Up IMAP Email
Jun 1, 2011
I'm having trouble setting up an IMAP email account. I have set up a new account through Setup > Email Settings but the Advanced Options says that the Email server type is "POP". How do I change this to IMAP?
This is for a Tour 9630 on Verizon Wireless.
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Mar 15, 2010
Okay, I log into my gmail on my computer and it tells me my email is being viewed by another IP address. So I think did someone hack me? But it came to me that it could be my BlackBerry. It shows the other ip address not coming from a browser but from IMAP. I don't know what IMAP is. Is that the push email for blackberry? I went to whatsmyipaddress.com and my blackberry ip address was NOT the ip address it shows in IMAP on my gmail account. But I hear that blackberries use more than one IP address. So can you tell me, is IMAP pushed email? I haven't used the gmail app in a long time. Only my regular blackberry email. I need to know asap because if someone is in my account I'm going to have to change my password.
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May 22, 2010
Those who have upgraded to new FW 031.023, could you please tell me if there are any major issues with IMAP email support ? I am on FW 021.024 and email works perfectly. I cannot use MFE for my office email and so have to depend on IMAP.
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Nov 7, 2011
I've recently got a BlackBerry Bold 9780, I am used to have smartphones with my company email all the time, changes I do in my desktop/server I want them in my smartphone and viceversa, we don't use M$ Outlook in the company, we have IMAP accounts.This is, maybe, the most basic feature of a smartphone but until now it seems that BlackBerry just has a 1-way email synchronization, changes that you do in your desktop/server do not reflect in your BlackBerry, if this is true the only thing I will miss wil be the BB messenger.
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Jul 6, 2010
I own a X10 mini pro which, so far, is really impressive to me. I really like it. I wanted something small but still close to a smart phone and that's exactly what it is.
Anyway, I cannot add my email server setup. I use IMAP under SSL but with a self signed certificate. All my other phones or computer take it but warn me about the self signed certificates. The X10 mini pro just says that it cannot validate my server settings!
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May 25, 2011
I have an IMAP email account. I use it to send and receive emails on my phone.The emails that I receive go to the "inbox" on the E52 and I can access that on my PC too.The emails that I send go to the "Sent items" folder on the E52 and not the IMAP sent folder.Ovi Suite will not let me download sent emails to my PC.
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Jul 12, 2010
For some reason my 5800 phone has recently stopped retrieving emails from my IMAP inbox. No changes on the servet but I have recently installed the latest firmware 50.2.005 and all applications are up to date.
The problem is I go to inbox click on Connect and it says updating mailbox, sometimes it will download the new messages and sometimes I have to do it several times. Also the connection to the mailbox is immediately droppped. There is no "exiting will disconnect from mailbox" prompt when I exit so that shows that it is not connected. Then when I try to open a new or even an old message it connects and says updating mailbox and then sometimes the email application closes, sometimes it does not do anything and goes back to message list, sometimes it will show the message with no body and sometimes it shows an error saying could not display message. After trying several times sometimes I get to see the message content. Each time I try to open the email it attempts to connect to internet as it asks me which connection to use so it is evident the phone cannot maintain the connection open.
I have noted that after some firmware upgrade now I only have the option to download headers. Before I believe there was an option to download part of the body aswell.
when trying to delete a message from phone & server it tries to do it but finally just shows a red slash on the message icon. The message is not deleted from server either.
I tried selecting messages from memory card and phone memory and tried deleting the email account and setup from scratch but it is the same everytime.
I am using the default email client. The new Nokia email program is useless because it does not support secure connections which i need to use.
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Feb 25, 2011
Trying to install my email settings to my new E7. For some reason I seem not to be able to find any other email setting possibilities than Mail for Exchange and web-based (Gmail, Ovi etc). I have tried to give the email settings program a dummy password to be able to manually edit the settings, but the phone seems not to provide me any other options than Mail for Exchange.
What should I do to be able to set up my plain old IMAP email? I have done that manually on already 5 different S60 phones so I am perfectly capable of doing that myself once the phone provides me the possibility to write the settings somewhere.
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Jan 8, 2010
I have just purchased my Bold 9700 and as a single user am running on BIS. My purchase was based on the formidable reputation of Blackberry for easy and efficient email handling and I fully expected it to out-perform anything on the market in this respect. On setting up my IMAP accounts I was therefore shocked and very disappointed to find that sent item and read/unread email reconciliation is one-way only ie. from handset to mailbox.
On reading Blackberry support information and numerous Blackberry user forums I find that there is a substantial user base who share my feelings regarding this glaring and annoying omission of full two-way IMAP email reconciliation which is the norm on other smartphones including the iphone - presumably Blackberry's main competitor. As it is my 13 year-old son who uses an iphone is now laughing at the inability of my new Blackberry to perform simple email tasks!
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Oct 22, 2015
I recently moved from iphone to Android and the G4 is my first android phone. My work email is IMAP and although everything is working, my sent folder on the phone seems local to the device. Google shows a couple of different options with the most reasonable one being "setting the IMAP path prefix" but the email app on the G4 has no such setting.
This is a pretty big deal for me as I have tons of email and need the Inbox and Sent folders to be synced with the server. (by the way, I have disabled automatic sync, but for a different reason, i.e. to not allow my gmail account to sync contacts on the phone. But the auto-sync is not something that affects the Sent folder)...
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Apr 21, 2014
Using the stock email app, when i read a email on my outlook(pc) the email does not show up read on my s5, it still shows as a new email. I didnt have this issue with my gs3. same email account (imap) on outlook and set up the same way on s5.
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May 17, 2011
On my iphone, all my e-mails would sync because it was imap. From what i understand, the way i set up my personal e-mail on my blackberry is imap. why is it that i only have e-mails displayed from the date that i set up the e-mail account on my blackberry?
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Aug 10, 2011
I've had the Photon for about two weeks now and tried time and again to configure my AOL e-mail as IMAP, not POP, which I don't like.I have been able to get it to work as POP mail, but not IMAP. Why is that? I don't think it's an Android thing, because I had AOL e-mail configured as IMAP delivery on my last phone, the HTC Hero.how to make AOL work on the Photon with IMAP protocol?
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Mar 25, 2010
Does anyone know if the N900 will sync imap email folders and not just the inbox as other N series phones.
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Apr 11, 2012
I have an E7-00. I'm trying to use the email app to connect to an IMAP4 server (which I run).When I delete a message on the E7, the email app appears to mark the message as deleted, and then it immediately does an expunge on the mailbox, so destroying all deleted messages in the mailbox. This is not the behaviour I want.The convention used on this mail server is that when the user asks to delete a message, the email app should move the message to a Trash folder, so preserving the message for a period of time. I can't find a way to configure the E7's mail client to do this. As this is an utterly standard business requirement
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Aug 28, 2010
I installed emoze app on E72 and tried my email set up using 'Home/Other mail' as an IMAP mail set up. However when I try connecting , it throws Login(-37) failed error. Am I missing something here ? Should I be using any other option for email set up in emoze?
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Jun 17, 2010
One thing I notice with 5.0.0.743 I don't get the imap duplicate email messages anymore. Has anyone else notice this?
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Nov 25, 2010
I'm trying to remove additional IMAP email accounts, but there is no option to remove an account.I've found a solution but it does not work.
The solution is to go to Settings > Sony Ericsson > Email > Remove account
The problem is that there is no "Email" option under "Sony Ericsson.
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May 16, 2012
I have a hotmail account and gmail account already on my phone which work fine. I am trying to add a different account using IMAP. The account receives mail but I cannot send any mail from it. The message says the recipient was rejected by the server.
Info:
iPhone 4S, iOS 5.1.1
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Jun 22, 2012
Need to understand how to change the setting on the iphone to imap so it can sync with webmail on cpanel
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Jul 4, 2012
Cant receive or send email. Says iMac is wrong
Info:
iPhone 4S, iOS 5.1.1
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Dec 18, 2012
I am a new owner of a Motorola Droid Maxx. I am wondering which service for email to use, POP or IMAP. It is set up now as an IMAP but I seem to get emails 30min or more after I receive them on my laptop wich has windows live on it set as POP3. My old droid incredible was set up as POP I also use charter email wich always seems to give people issues..I am wondering wich to use to get emails both on my phone and laptop the best. I also use Exchange sync for work and that works flawlessly. The rest of the phone is great.
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Oct 30, 2011
since Friday28th of October, in the morning I am experiencing a rather unpleasant issue: my Nokia E6 dos not connect to my company's email IMAP email accounts. I take the opportunity to report other 3 issuesI have 2 emails accounts @mycompany.com that were regularly being used. I did not update the firmware nor performed any changes on the phone, all of a sudden the E6 does not connect with the email accounts, there is no error message.I tried the following:1) Re-entered the password of the email account, I confirm this is right2) Created one of the email accounts that were on the E6 on 2 other devices (Ipad and Palm Pre), they work perfect, both on Wifi, on my operator,(Orange) and on an other phone operator (Swisscom)3) deleted one email account, from the E6. I restarted the phone (by holding the button 8 seconds) and recreated the email account, this is not possible, I get the following error message:" service temporarily unavailable. Try again later. "4) I repeated the test (point3) both on WiFi and using the 3G operator. I got the same errorOn the E6 there is also a Gmail account, which works flawlessly.Using the email is not an option for my business, so I wish that THIS TIME I will get an effective reply from NOKIA. ( NOKIA don't tell me again that I have to use OVI account or my mailprovider does not work, because as explained I tested the settings on other devices.
Software version022.014Soft version date2011-07-05custom version2011-08-05language set022.014.04.01product code059j222
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Mar 22, 2011
How can I subscribe sub-folder for IMAP email with Nokia E7?
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Jun 1, 2011
Has anyone been able to ge the default mail client to use imap server folders? Such as "sent", "drafts", "trash" instead of using the folders located on the phone?
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Apr 29, 2012
The email client on my N8 with Belle suddenly stopped working. I have configured my email with IMAP (Standard not OVI!) and it was working OK until a couple of days ago. Now I can not retrieve/send any email - I always get the message: "Unable to sign in. Try again.". I also tried and removed this particular account and added it once again (as a matter of fact I did this about 10 times!!!) but still no emails are shown. Of course this same mail is working perfectly on all of my PCs and notebooks.
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May 6, 2015
I just did a software update on my S5 and now my IMAP q.com email account only updates like 2 times a day even when the settings are set for every 30 minutes. It won't sync when I press the refresh button. My work IMAP email works fine.
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Apr 30, 2012
I've recently setup my email accounts on my Iphone 3GS to use the IMAP protocol.I have 3 email accounts (different domains) all hosted with Ehosting.The problem I'm having is the same for deleted or moved emails, and only happens on the Iphone.Whenever I delete or move an email, it is removed from my inbox, and appears in the trash or deleted items folder, or the destination move folder on my Iphone.However when the Iphone next checks for email, the messages all reappear in the inbox (as read)If I delete or move them again, I end up with multiple copies in the deleted or moved folder destination on the iphne, for however many times I delete or move the mail.The deleted and moved folders on my Iphone, only organise themselves correctly once I check my mail on my mac, or windows laptop, and that deals with the changes made.The problem then starts all over again once the next series of emails are received on the Iphone.Very frustrating when your out and about and you continually receive mail prevously read, deleted or filed in your inbox (albeit read), and not able to access the mail from a mac or laptop.
On my mac (and a laptop) the mail accounts work perfectly with the imap protocol, behaving as I would expect deleted are moved the to the trash or deleted items folder, until such time as I permanently delete them.Messages moved to a different folder phsically move to that folder.Ehosting are suggesting it should work fine, and the problems lies with the Iphone, although I'm not convinced.As a test I also have a SKY.com email address which I never use, but last night I set this up on the Iphone.This is in affect a gmail account, badged up by sky.This account worked and behaved as I would expect on the Iphone (contrary to the problems others experience with gmail accounts), with deleted or moved messages, being placed in the correct folder on the Iphne, and not re-appearing in the Iphnes inbox on the next check for mail.Hopefully I've explained the problem with enough details for someone to offer a fix or resolution, and before anyone suggests it, I dont want to revert to POP emails.
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Dec 16, 2012
After upgrading to Belle FP2 I can only set Exchange ActiveSync accounts, and only one at a time. The "other" option to set other types of email is no longer available. How can I configure IMAP/POP3 accounts?
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Oct 17, 2011
I'm having a bit of a problem with my email. I've set up a personal account to use IMAP. On my old phone, deleting items from my in box removed them from the server, but that's not happening now (using the default Mail APP). I noticed it was sending them to the trash and so I went into the trash folder, selected all the email and then tapped the "Delete" button. Nope. There were nowhere to be found on the phone, but they were still on the server (as I found out when I got home and connected via my desktop client.)I read a suggestion on a non-Photon specific forum that suggested to make sure the trash folder was set up to be a push synch, so I tried that.ere are my settings for the account:Data Push (not checked, but I've also tried checking this)Fetch schedule: every 15 minutesFolder sync: Trash - background; Inbox - background; deleted (which is an empty folder) - background
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Jul 18, 2011
If I have one of my IMAP accounts from work setup on my Galaxy s2 WILL a copy of the emails be left by default on the server once "downloaded" by phone. This so I can later go to my Outlook at work and see them also.I am asking this to double check and to be sure. I might be thinking in a POP3 mindset.
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