Nokia :: 5800 Email Won't Send
Jun 24, 2010
seem to have this occassional glitch when I'm using Mobile Mail on my 5800. I have it linked to my Yahoo.ca account via Rogers ISP (Canada). I can log on to my Yahoo mail, read it and reply, but occasionally when I reply to an email it wont send, it wont cancel, it won't do anything. So....it's when I choose to reply to an email, I'm able to enter the reply, but its when I choose OK, nothing happens. If I choose cancel, nothing happens. I have to restart the phone to get that window to close!!
Software vers. V31.2.101.
Updating Firmware and Software via USB -> Internet show no updates available.
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May 11, 2010
My 5800 Wont Send Messages. When I Send A Message It Just Goes Straight To The Outbox And Says It Will Resend But Never Does.
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Feb 24, 2010
my nokia 5800 xpress music can't send text message. what i have to do?
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Mar 9, 2010
I have tried setting my yahoo and gmail mails with settings wizard AND nokia messaging but every time i connect i keep on getting user name + mailbox password with filled fields AND mailbox incoming mail server not found.check mailbox settings RESPECTIVELY. I have 5800 XM fw 31.0.101 and all applications are up to date. can someone help trouble shooting
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Mar 14, 2010
I have just updated my 5800. It works much better now but the email has gone from the homescreen. I have checked the settings and this says it should be there. Any ideas?
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Mar 20, 2010
No reason for that: one day it just disappeared, leaving a blank line between the 2 black horizontal separator. I'm running the app with a red @ as icon, which was proposed by the device once started up.Please don't tell me to update the software, set the notification as visible, doing a hard reset, as I already did it all this stuff.I read somewhere to delete the file C:private10202be9persist which can be found by using X-plore. Again: I did install it, but that folder named private is not shown (shall I think that there isn't any?).Does anyone reckon that this issue may be fixable?
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May 4, 2010
I've found this really useful since getting my new 5800 XPressMusic last week.However this morning I received a acknowledgement reply from Nokia support into my gmail account - but nothing was announced on the phone.Tried "Send & Receive" but that hasn't worked either.Was working fine last week.Any ideas please ? Maybe related to some app downloading at the weekend? Just sent a 2nd test message to gmail - again not appeared on phone.
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Jan 3, 2010
I've found the Email Notification on the homescreen very useful but now there is only a little gap between the Search button and the Calendar events. Disabling or enabling this option doesn't change anything whatsoever. I like new features but I prefer having no option rather than being teased by a half-arsed setting.
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Apr 22, 2010
after I updated to the new v50 software I can't seem to be able to find a way to set up a pop3 homtail account. every option to set up an email leads me to the nokia messaging app which I don't like to use as the sync option is seriously unreliable. I can set up a pop3 account?
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Jul 12, 2010
For some reason my 5800 phone has recently stopped retrieving emails from my IMAP inbox. No changes on the servet but I have recently installed the latest firmware 50.2.005 and all applications are up to date.
The problem is I go to inbox click on Connect and it says updating mailbox, sometimes it will download the new messages and sometimes I have to do it several times. Also the connection to the mailbox is immediately droppped. There is no "exiting will disconnect from mailbox" prompt when I exit so that shows that it is not connected. Then when I try to open a new or even an old message it connects and says updating mailbox and then sometimes the email application closes, sometimes it does not do anything and goes back to message list, sometimes it will show the message with no body and sometimes it shows an error saying could not display message. After trying several times sometimes I get to see the message content. Each time I try to open the email it attempts to connect to internet as it asks me which connection to use so it is evident the phone cannot maintain the connection open.
I have noted that after some firmware upgrade now I only have the option to download headers. Before I believe there was an option to download part of the body aswell.
when trying to delete a message from phone & server it tries to do it but finally just shows a red slash on the message icon. The message is not deleted from server either.
I tried selecting messages from memory card and phone memory and tried deleting the email account and setup from scratch but it is the same everytime.
I am using the default email client. The new Nokia email program is useless because it does not support secure connections which i need to use.
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May 4, 2010
After getting email app to pick up mails again ( see /t5/Messaging-Email-and-Browsing/Nokia-Email-app-has-stopped-working/td-p/679806 ), there is no longer an alert.They arrive OK onto my home menu, but no sound !
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Mar 18, 2010
Im sure its a simple issue that someone can sort for me ....I am able to receive email through my nokia n97 perfectly however I am unable to send email.
I am on orange and am trying to send emails using my virgin pop account (not virgin media-the original virgin company)My email settings go something like this
Incoming Mail :-
User Name : myemail@virgin.net
password : my password
incoming mail server : pop.virgin.net
Access Point: Default Connection
Mailbox name: Virgin.net
Mailbox type: POP3
Security: Off
Port: Default
APOP Secure Login: off
Outgoing Mail Server:
My email address : Myemail@virgin.net
Username: myUsername
Password: Password
Outgoing Mail Server: smtp.virgin.net
Access point in use: must be defined
Security: Off
Port: Default
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Jun 5, 2010
Due to user error (!!) I created an email folder that is now no longer needed (connection data is wrong, folder name is wrong etc, etc).Is there any way to delete this folder from the Messaging Window and the phone so that I am not reminded of my "mistakes" every time I write or read a new message?
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Jun 11, 2010
and cured it? I downloaded the Nokia mail (for S60), set up 2 accounts with no problem and can use the mail with no difficulties. However, every time I start my phone, the question "Allow application to use network to send or receive data?" comes up. If I reply "No" then everything continues as normal. If I say "yes" the email setup wizard starts for setting up a new account. Does anyone know how to stop this startup behaviour?
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Apr 3, 2010
A day or two after the upgrade to firmware v40 I noticed that the phone doesn't disconnect from my WiFi connection after checking email. Previously WiFi would disconnect after it was done checking email.This happens for more than one WiFi destination (home & work), and I have verified that the connection's advanced settings do show that power saving mode is ON.
I've verified that there are no apps running in the b/g that requires connection, and if I manually disconnect the WiFi connection, then it stays disconnected until the next time the email check runs, at which point it does not disconnect automatically.
Nokia 5800 XpressMusic (NAM, Product Code: 0577454) software v40.2.005, Type RM-428
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May 25, 2010
I have updated my phone to the latest software. Since that the emai notification wont go even after reading and downloading every mail. Do somebody have a hint?
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Apr 27, 2010
I have updated to the v50 firmware ( first time OTA - it crashed, second time through OVI desktop worked fine) but now my email accounts will not refresh as they cannot contact the server? also getting the occasional massive slow down when going to the main menu if I have any app (typically music) open in background.
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Jun 23, 2010
Having owned the Nokia 5800 XpressMusic for a couple of months or so, I must say that I really like the phone and it has great functionality.My main concerns/issues however are outlined below:
1. Facebook for Nokia app is slow, does not show all of the functions that m.facebook.com shows and isn't a homescreen widget (e.g. push notifications)
2. Communities app is even slower and again does not have the functionality of m.facebook.com and doesn't show notifications at all!
3. The Nokia Messaging app insists on connecting to 3G all the time, rather than a wifi connection when available. I've also experienced intermittent issues when trying to connect (sometimes it stays offline and even selecting 'Go online' doesn't wake the program up).
4. Default web browser keeps crashing and doesn't support larger websites (I experience intermittent crashes as well as memory issues). I do not receive such issues in Opera Mobile. I also dislike the defaulting to full screen mode all the time. If you turn full screen off, as soon as you navigate to a different page it goes back to full screen again, therefore increasing the activity on the phone and it takes longer to load the page before you can scroll or click another link.
I think I've covered all of my main concerns but in essence this device really needs better app support and social networking integration.I would be grateful if I could be given an update on if/when we can expect to receive such support.If anyone else agrees, please indicate below along with any additional feature requests relating to this topic.
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Jan 1, 2010
I can't send any email when I am using POP3 email, I have the same set up that I have in my iphone before. When I push send, the email goes to outbox and it will never send.
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May 19, 2010
Nokia Email Messaging has been working ok for 3 months but has just stopped working, Have done all the normal stuff - soft reset , cancelled account and made a new account but I cant recieve or send any email at all. I have Gmail accounts , Yahoo and Ovi but none of them work.I have noticed when you go into settings for one of the accounts and look at the username and password for the Nokia Email Account , in the Password box it always shows `NONE` I have tried to put in my password several times but it always reverts to NONE. Is this correct? It seems it cant save the password ?
The only thing I havent tried is a hard reset but thats a last resort.
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Mar 21, 2010
I joined Nokia Messaging service, downloaded the last version software using my Nokia E71 phone. When I signed for the service it asked me for my email account details, so I could not put the settings manually. The hotmail account works fine, but the other account cannot send messages. I cannot change the outgoing settings using my phone and I cannot edit the information on the nokia messaging website.
The incoming server seems to be ok (mail1.doctors.org.uk) but I cannot change the server details : smtp2.realmail-asp.co.uk. My provider is Tmobile (they gave me this: smtp.t-email.co.uk) they were not helpful and told me that they mainly support blackberry. My email accounts were working fine until I installed Nokia Messaging. I find Nokia Messaging very professional for messaging, but unsure if I will be able to make it work.
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Jan 26, 2010
If I try to send an E-mail to a Hotmail address with a 1.2 MB picture in it, the Nokia 6700 indicates after a very long time that the message is not deliverable due to network issues. What is the reason, is the picture too big? Or is it a provider-related issue?
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Mar 5, 2010
I have a Nokia E72 and I'm using the built in Messaging service (url...) to retrieve email via IMAP from a Dreamhost-hosted email account. Receiving works perfectly, and I'm very happy with the service.Whenever I try to send email, the mail is 'sent' on my phone, but I get a delivery status notification (failure) email.
It contains the following error:500: Failure - sun.security.validator.ValidatorException: PKIX path building failed:sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
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Jul 9, 2010
I updated the new softeware for my n95 using Nokia PC Suite. now I cannot take a picture and send it via e-mail to Facebook or my own e-mail address.
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Jul 27, 2010
1. I got some serious problem here, I am using my home connection through wifi and my N900 is able to receive email from gmail but unable to send out. I checked the configuration through gmail website and it is correct for sure!
2. I tried to share photo using the share via facebook plugin or pixelpipe plugin, I get transfer error! I've no idea why. But I could use my wifi to validate facebook and pixelpipe account without any problem.
What I suspect is the outgoing connection issue. In fact I am using my laptop on the same wifi connection without any issue at all. What can I do on my N900 to fix this problem?I can use 3G to send out email and upload pictures to facebook but I can't do it via wifi!
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Apr 30, 2010
if i create a new email account on the 5230 and enter my mail address which looks similiar like this one the mail wizard says that it is invalid. what's wrong here? I updated the phone two days ago. Please do not post any personal information such as email addresses or IMEIs in the public forums. You can send a PM to a user that asks for it.
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Jan 14, 2010
How can I send a two minute video made with my N97 to my normal email account?
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Aug 4, 2015
I keep getting a message to try again, but to no avail....
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Mar 29, 2010
I'm comparing to my 5530, On the contacts bar it nicely blends into the back ground, on the 5800 is a dirty oversized white block with the contact in the middle, no blending in or anything, same on the email, a horrible big white square, nothing blended in, I've tried different themes, and reflashed but no good.
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Jul 10, 2011
I used to be able to send emails no problem from my blackberry bold. However, I am no longer able to. When I go to send an email no "send" button is present only save draft. Even in full menu there is no send.
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Jul 18, 2011
Suddenly I am unable to send sms message, blackberry instant message or even send & receive email I get messages saying subscriber is not authorised.Additionally I get some app messages saying cannot connect to server.
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