Nokia :: 5800 Email App Has Stopped Working
May 4, 2010
I've found this really useful since getting my new 5800 XPressMusic last week.However this morning I received a acknowledgement reply from Nokia support into my gmail account - but nothing was announced on the phone.Tried "Send & Receive" but that hasn't worked either.Was working fine last week.Any ideas please ? Maybe related to some app downloading at the weekend? Just sent a 2nd test message to gmail - again not appeared on phone.
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Mar 14, 2010
My Iplayer has stopped working , it fires up but when I clik to play nothing happens or it pops up a script error.I'm on v4 firmware and had no issues with it until the last week .
I have uninstalled and reinstalled but with no success . I haven't installed any new apps recently .
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Jun 15, 2010
I've had my Nokia 5800 for a year now, and recently my camera has just stopped working. I press the camera button on the side and it doesn't load, and even going via menu>applications>camera doesn't work.
However, after pressing the camera button and going via the menu, the green circle shows that camera is open even though it isn't.Sometimes when i turn it off and on again, it will take on photo then stop working.Does anybody know what I can do?
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Feb 24, 2010
Right I've had my 5800 a while now and about a month ago the Bluetooth just stopped working randomly out of no where. The problem is that when I try to turn it on it says 'unable to perform Bluetooth operation'.
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Jun 15, 2010
I have a 5800 which I have been using without issue for 6 months or so. Several days ago, I decided to install the Skype app, for whatever reason. However, once I did this, several problems suddenly sprang up.
First, when I receive a text message to my phone, nothing happens to notify me of this. Most of the time the little envelope in the corner shows up, but not always. No sound or vibration, however, no matter what profile I have it set on. The phone still rings when I receive a call, and for alarms, but not for text messages.
Second, my accelerometer seems to have stopped working. I DID get it to work once, and the phone flipped to landscape view, but then wouldn't flip back.
I've since uninstalled skype, deleted the install file, turned the phone on and off, took the battery out and put it back in, played with all the settings, etc., and no dice.
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Jan 30, 2010
At first I set up my email just like I had it on my E71. I have 3 accounts on nokia messaging. It worked for about 3 weeks, until one day I just stopped recieving emails. The mailboxes would no connect. When I open the mail box, the circle in the right hand corner, is always Red, used to be green, but now its red.
So I try to connect manually, I go to options and click connect. But it won't connect, I try to synchronize by clicking send and receive but nothing, its simply won't connect to the mail box. I think it might have something to do with the access point. This new E72 is really frustrating me. I miss my E71's simplicity and reliability. Anyone know how I can fix my email problem? This is useless to me without push email.
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Jul 28, 2010
The Nokia Messaging email widget just stopped working at 5pm Pacific Daylight Time on Tuesday, July 27. Now every time I open up the email widget, it keeps asking me for my password and says login unsuccessful when I enter the password and try to login.Just an hour earlier, it was working fine.
By the way, I'm in Vancouver, Canada.
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Feb 10, 2010
After updating the software on my nokia n97 mini, my email account stopped working. It does not respond at all when I want it to connect. I tried setting up a new account and that did not work. It does not allow me to change the settings.....
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Mar 29, 2010
I'm comparing to my 5530, On the contacts bar it nicely blends into the back ground, on the 5800 is a dirty oversized white block with the contact in the middle, no blending in or anything, same on the email, a horrible big white square, nothing blended in, I've tried different themes, and reflashed but no good.
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Apr 16, 2010
My 5800XM has stopped connecting to the internet.If I go to, say the Ovi Store, I get the frot page, but instead of going to the Store, it returns to the previous screen. The same happens with other websites, too. The phone usually asks how I wish to connect - WAP, wireless network and so on, but it is no longer doing so. I do hope I have just inadvertently changed a setting or something, as I have just got my phone back from being repaired, which took nearly 3 weeks.
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Feb 8, 2010
My traffic updates have stopped working and I don't know why. They were updating fine until about 4 days ago, and now everytime I click on update traffic info, it does the check, and no traffic info comes through. I'm from the UK, using the 5800 XpressMusic with the latest Ovi Maps App.
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Apr 3, 2010
I bought a Nokia XM 5800 almost 2 months ago, and its been great, except for it has recently stopped telling me that I have recieved a text. Previously it made a sound, and vibrated and gave me a little envelope in the corner, but now it does none of these and I have to check my inbox to see if I have any new messages. I have tried using the code to reset my phone settings and that failed. I have also tried turning my phone off, taking the battery out etc and these all had no effect. If you can help please tell me.
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Jul 6, 2010
My xpressmusic 5800 has decided to stop reading my memory card. It is the original 8gb micro sd card from Nokia. I'm no longer able to use apps such as Ovi Maps and I don't have enough memory to update it.I haven't dropped the phone nor have I removed the memory card until after it stopped reading.What can I do? It has some stuff on there I would like to keep as I hadn't got round to uploading it so even if I had the option to would I be able to retrieve some data off it?
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May 9, 2010
My Nokia 5800 was dropped on the floor from a distance .. within few days whenever i receive a call .. i touch the green arrow to answer the call but its like i'm not doing anything , it works only if i pressed the keylock from the side, and when i make a call i can't use call option if only i pressed the keylock from the side .. its like my nokia doesn't know that i'm here and touching the screen if i only pressed the keylock from the side .. everything work good after doing that .. just the problem appears when i receive a call, make call, stopping the alarm .. they all want me to press the side keylock then i can start working.. i need help because its confusing me.i've been told to turn the sensor setting on, remove the memory , reset , upgrade , but nothing solve the issue , i'm waiting your replay guys.
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Oct 26, 2011
My email stopped working on my Blackberry and I've had to do a security wipe but now it's only letting me set up a works email! How do I set up my email without the new email setup option?
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Apr 18, 2012
I recently restored my iPhone 4 from the iTunes backup. Since this time, my emails have stopped working even though the underlying account still operate ( btinternet.com) and my iPad still operates ok.
Info:
iPhone 4
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May 1, 2012
It used to work fine, but now it tells me that either the user name or the password for my email account is incorrect. I have checked this in Settings, and re-entered my password (and indeed all possible passwords), but it's still telling me it Cannot Get Mail. Do I need to delete this account and reinstall it?
Info:
iPhone 4S
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Jun 21, 2012
I recently moved for South Africa to Mozambique, bought a local SIM and subscribed to BIS.<br>Everything was working smoothly until a few nights ago when my email icon disappeared and I received a message saying;<br><br>Your Vodacom South Africa email service is deactivated.Email messages are no longer being sent to your BlackBerry® device.<br><br>To set up email with your current wireless service provider, click Set Up Email.<br>BlackBerry<br><br>When I click the link I get a message saying:<br><br>Your device encountered a problem with the acctivation server.<br><br>The strange thing is the message says its from Vodacom SA while I am using a Mozambiquean SIM<br><br
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Dec 15, 2012
For no apparent reason my HTC desire has stopped receiving emails. Its been like that for a couple of days now. I have 25MB of internal phone memory left, which should be sufficient.
I have deleted my account amd tried reinstalling it, but that is not working either:
I followed the instructions here to set up the new accoutn using exchange:
How do I get Hotmail on my Android phone? - Get Hotmail on an Android phone
and also tried to do it using the pop server method:
I get the following error: Warning, Cannot connect to the remote server. Please check network settings and try again.
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Sep 1, 2012
i recently switched my to bold 9700 and the email has stopped working on it now.
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Oct 25, 2012
Suddently, BBM and Email stopped working on Wifi. However, internet browsing on Wifi works fine!I tried resstarting it and also removing the battery and placing it again. Problem still persists.I tried opening the settings and clicking on email setup, I got a message that said: cannot connect to server!What server is it talking about? RIM server?
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May 6, 2012
I deleted and re-setup the email account twice and now I only receive automatic emails from servers like apple and outlook. The SMTP settings are great and I can send emails with no problem. I have tried resetting the phone(home and sleep/wake buttons) and I have completely deleted the email account on the phone and set it up again twice. The settings are correct. I am not receiving any error messages at all. The problem is the phone is not downloading any emails from the POP3 server. The Only emails I have received since I setup the account again has been from Apple to let me know my password was reset, and one from Outlook to let me know I had tested my settings on my laptop. I am able to send/receive emails on my laptop using the same pop3 server. I have changed the Fetch New Data settings to every available option and it has not made any difference. It connects to the server and says its updated but no emails show up.
Info:
iPhone 4, iOS 5.1
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Jul 28, 2011
I've had my Blackberry Bold through T-Mobile for over a year and never had problems with the e-mail service. It is set up with my Yahoo account and I have always been able to send and receive email from my phone just fine. Just in the last 24 hours, though, my service stopped working. I cannot send any emails, it errors with that blasted red X, and I cannot receive any new emails even though my email account in itself works -- I send emails from my work account to my Yahoo account on the computer, and I can see the emails are coming in when I check my email on the computer but nothing is registering on my phone.
I've Googled my way through various troubleshooting tips, I've shut the device off and back on, I've removed the battery and SIM card and put it back again, I've tried to go to Manage Internet Email but it says it cannot connect. I've gone to Blackberry Internet Service on the T-Mobile website and it does not show that I have a e-mail account configured, even though I've been using email on my phone the entire time. I try to set up my email there on the website and it says, lo and behold, that that email is already registered on my device! There is nothing wrong with my network connection on the phone, I have full 3G signal or EDGE signal (depending on what part of the room I'm in here at work). I have not changed any settings on my phone at all and my email just stopped working out of nowhere.
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Sep 4, 2014
y email just stopped working on iPhone 5. It's running iOS 6.1.4 and I did not made any changes to it recently. It was working perfectly until an hour ago. I keep on getting the same message that says "Cannot Get Mail/The connection to the server failed".Â
I rebooted it few times, no luck.
I've restarted my network settings, no luck.
I've deleted the account and added it again, no luck.
I've tried it with WiFi, data transfer and with VPN account on both WiFi and data, no luck.Â
My email account works normally. It was not hacked or what so ever ...
Info:
iPhone 5, iOS 6.1.4
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Apr 14, 2010
My email all of a sudden won't work. I have important documents that need to be emailed asap and I can't get to a cpu in time. I'm on a amtrak and won't be home until at least 10 am and it will be too late. My bbm works, my internet works even text but this damn email is acting up.If anyone knows how to fix this pls share the word, I'm in a jam.I have a sprint tour btw, I just spent 2 hrs typing this doc and can't even email it.
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Aug 4, 2012
I have tried deleting it and re-adding it (several times). Had the Sprint store try different options including a reeboot in their system. Had GoDaddy check their system. Pulled the battery while phone was on, and off. Nothing is working! It is the account I receive time sensitive work on. It is a Bold 9650 and all my other email accounts (even from Go Daddy) are working fine.
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Mar 11, 2012
All my apps including email have stopped working.. and i have no idea why this happened a few days ago now and ever since ive noticed that ive no GPSR icon only 3G. First noticed my apps not working when the normal facebook at twiter wouldnt work and then bbm messages wouldnt send and the same for emails as i havnt been reciveing any and nethier will they send.
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May 12, 2010
Blackberry Tour keeps giving me error that password for my email is wrong I'm having the problem now with my hotmail email on my BB since yesterday. I've tried to remove my battery, I've entered it like 30 +times, I even deleted the email from my phone. Now I can't add it back, it keeps saying that it's an invalid password and it can't validate, and to contact hotmail.com. I even changed my password on hotmail.com, I just logged into my hotmail on the actual computer with the correct same password, the same one that my BB won't take. When I put in my password on the email setup page it says, "Processing, please wait..." Then I get this error, "Invalid email address or password. Verify your email address and password. If the error persist, contact hotmail.com. " I have other email accounts on my phone that are working just fine.
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Apr 18, 2015
My phone started having this pop up on the screen. I have to push "ok" to get it to close. It even pops up at night when my "night clock" is on - blocking out the time on the screen.
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Jun 21, 2011
I have a Galaxy S2 and about a week before my contract expired I bought the Galaxy, all was well and everything worked and I was getting all my emails (I am on Gmail) direct to my phone and could view them using the Gmail icon on the front of the Galaxy. A few days ago my contract expired and I am now SIM only and everything has gone downhill since, basically push email has stopped, I have rung my provider and it's obvious that they don't know what they are doing because I have received about four or five different bits of advice/guidance from them and none of the options work. The first option was to set up another email address using the email icon on the Galaxy, I did this (with the same Gmail address) and it does work...but it's intermittent (the social hub is now showing this email address).The problem with this method is that I am sure that the two emails are clashing and push Gmail is still not working although I can retrieve emails via the refresh button (in other words pull email). Another member of staff at my provider claimed that he was an Android expert and he said that any emails sent to my Gmail account should be received by the phone, he added that the SIM card is irrelevant and that I should not have to have extra email bundles etc (which is apparently what I have right now although I did not ask for them). I have checked the manage applications route and I can't select a default email, the box is greyed out so it appears that neither of my email facilities have been selected as a default...is there a way to select default email? I reckon that I should delete the additional email account and try and get the push Gmail account working again....as I said both the accounts have the same email address. In addition although I have synched my calender no dates are showing on my Google email account on my PC, the dates were showing last week but nothing now, I have not changed any of my settings on my phone and the PC since the SIM contract started, apart from setting up another email account. Lastly I can't see a way to back up my phone on Kies Air (via Wi-Fi)..
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Mar 9, 2010
Having been able to control my music via the supplied headset of my Music Express 5800 it has now stopped working. I can still hear perfectly well via it, but the volume control, stop, start of skip functions have now stopped. I'm not too sure the ability to answer the phone from it exists either. Can anyone tell me if this is due to the headset itself or if there's an option in the 5800 that I need to look at? If it's the latter I won't need to make a trip to the store.
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