Nokia :: E72 Email Stopped Working
Jan 30, 2010
At first I set up my email just like I had it on my E71. I have 3 accounts on nokia messaging. It worked for about 3 weeks, until one day I just stopped recieving emails. The mailboxes would no connect. When I open the mail box, the circle in the right hand corner, is always Red, used to be green, but now its red.
So I try to connect manually, I go to options and click connect. But it won't connect, I try to synchronize by clicking send and receive but nothing, its simply won't connect to the mail box. I think it might have something to do with the access point. This new E72 is really frustrating me. I miss my E71's simplicity and reliability. Anyone know how I can fix my email problem? This is useless to me without push email.
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May 4, 2010
I've found this really useful since getting my new 5800 XPressMusic last week.However this morning I received a acknowledgement reply from Nokia support into my gmail account - but nothing was announced on the phone.Tried "Send & Receive" but that hasn't worked either.Was working fine last week.Any ideas please ? Maybe related to some app downloading at the weekend? Just sent a 2nd test message to gmail - again not appeared on phone.
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Jul 28, 2010
The Nokia Messaging email widget just stopped working at 5pm Pacific Daylight Time on Tuesday, July 27. Now every time I open up the email widget, it keeps asking me for my password and says login unsuccessful when I enter the password and try to login.Just an hour earlier, it was working fine.
By the way, I'm in Vancouver, Canada.
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Feb 10, 2010
After updating the software on my nokia n97 mini, my email account stopped working. It does not respond at all when I want it to connect. I tried setting up a new account and that did not work. It does not allow me to change the settings.....
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Oct 26, 2011
My email stopped working on my Blackberry and I've had to do a security wipe but now it's only letting me set up a works email! How do I set up my email without the new email setup option?
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Apr 18, 2012
I recently restored my iPhone 4 from the iTunes backup. Since this time, my emails have stopped working even though the underlying account still operate ( btinternet.com) and my iPad still operates ok.
Info:
iPhone 4
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May 1, 2012
It used to work fine, but now it tells me that either the user name or the password for my email account is incorrect. I have checked this in Settings, and re-entered my password (and indeed all possible passwords), but it's still telling me it Cannot Get Mail. Do I need to delete this account and reinstall it?
Info:
iPhone 4S
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Jun 21, 2012
I recently moved for South Africa to Mozambique, bought a local SIM and subscribed to BIS.<br>Everything was working smoothly until a few nights ago when my email icon disappeared and I received a message saying;<br><br>Your Vodacom South Africa email service is deactivated.Email messages are no longer being sent to your BlackBerry® device.<br><br>To set up email with your current wireless service provider, click Set Up Email.<br>BlackBerry<br><br>When I click the link I get a message saying:<br><br>Your device encountered a problem with the acctivation server.<br><br>The strange thing is the message says its from Vodacom SA while I am using a Mozambiquean SIM<br><br
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Dec 15, 2012
For no apparent reason my HTC desire has stopped receiving emails. Its been like that for a couple of days now. I have 25MB of internal phone memory left, which should be sufficient.
I have deleted my account amd tried reinstalling it, but that is not working either:
I followed the instructions here to set up the new accoutn using exchange:
How do I get Hotmail on my Android phone? - Get Hotmail on an Android phone
and also tried to do it using the pop server method:
I get the following error: Warning, Cannot connect to the remote server. Please check network settings and try again.
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Sep 1, 2012
i recently switched my to bold 9700 and the email has stopped working on it now.
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Oct 25, 2012
Suddently, BBM and Email stopped working on Wifi. However, internet browsing on Wifi works fine!I tried resstarting it and also removing the battery and placing it again. Problem still persists.I tried opening the settings and clicking on email setup, I got a message that said: cannot connect to server!What server is it talking about? RIM server?
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May 6, 2012
I deleted and re-setup the email account twice and now I only receive automatic emails from servers like apple and outlook. The SMTP settings are great and I can send emails with no problem. I have tried resetting the phone(home and sleep/wake buttons) and I have completely deleted the email account on the phone and set it up again twice. The settings are correct. I am not receiving any error messages at all. The problem is the phone is not downloading any emails from the POP3 server. The Only emails I have received since I setup the account again has been from Apple to let me know my password was reset, and one from Outlook to let me know I had tested my settings on my laptop. I am able to send/receive emails on my laptop using the same pop3 server. I have changed the Fetch New Data settings to every available option and it has not made any difference. It connects to the server and says its updated but no emails show up.
Info:
iPhone 4, iOS 5.1
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Jul 28, 2011
I've had my Blackberry Bold through T-Mobile for over a year and never had problems with the e-mail service. It is set up with my Yahoo account and I have always been able to send and receive email from my phone just fine. Just in the last 24 hours, though, my service stopped working. I cannot send any emails, it errors with that blasted red X, and I cannot receive any new emails even though my email account in itself works -- I send emails from my work account to my Yahoo account on the computer, and I can see the emails are coming in when I check my email on the computer but nothing is registering on my phone.
I've Googled my way through various troubleshooting tips, I've shut the device off and back on, I've removed the battery and SIM card and put it back again, I've tried to go to Manage Internet Email but it says it cannot connect. I've gone to Blackberry Internet Service on the T-Mobile website and it does not show that I have a e-mail account configured, even though I've been using email on my phone the entire time. I try to set up my email there on the website and it says, lo and behold, that that email is already registered on my device! There is nothing wrong with my network connection on the phone, I have full 3G signal or EDGE signal (depending on what part of the room I'm in here at work). I have not changed any settings on my phone at all and my email just stopped working out of nowhere.
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Sep 4, 2014
y email just stopped working on iPhone 5. It's running iOS 6.1.4 and I did not made any changes to it recently. It was working perfectly until an hour ago. I keep on getting the same message that says "Cannot Get Mail/The connection to the server failed".Â
I rebooted it few times, no luck.
I've restarted my network settings, no luck.
I've deleted the account and added it again, no luck.
I've tried it with WiFi, data transfer and with VPN account on both WiFi and data, no luck.Â
My email account works normally. It was not hacked or what so ever ...
Info:
iPhone 5, iOS 6.1.4
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Apr 14, 2010
My email all of a sudden won't work. I have important documents that need to be emailed asap and I can't get to a cpu in time. I'm on a amtrak and won't be home until at least 10 am and it will be too late. My bbm works, my internet works even text but this damn email is acting up.If anyone knows how to fix this pls share the word, I'm in a jam.I have a sprint tour btw, I just spent 2 hrs typing this doc and can't even email it.
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Aug 4, 2012
I have tried deleting it and re-adding it (several times). Had the Sprint store try different options including a reeboot in their system. Had GoDaddy check their system. Pulled the battery while phone was on, and off. Nothing is working! It is the account I receive time sensitive work on. It is a Bold 9650 and all my other email accounts (even from Go Daddy) are working fine.
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Mar 11, 2012
All my apps including email have stopped working.. and i have no idea why this happened a few days ago now and ever since ive noticed that ive no GPSR icon only 3G. First noticed my apps not working when the normal facebook at twiter wouldnt work and then bbm messages wouldnt send and the same for emails as i havnt been reciveing any and nethier will they send.
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May 12, 2010
Blackberry Tour keeps giving me error that password for my email is wrong I'm having the problem now with my hotmail email on my BB since yesterday. I've tried to remove my battery, I've entered it like 30 +times, I even deleted the email from my phone. Now I can't add it back, it keeps saying that it's an invalid password and it can't validate, and to contact hotmail.com. I even changed my password on hotmail.com, I just logged into my hotmail on the actual computer with the correct same password, the same one that my BB won't take. When I put in my password on the email setup page it says, "Processing, please wait..." Then I get this error, "Invalid email address or password. Verify your email address and password. If the error persist, contact hotmail.com. " I have other email accounts on my phone that are working just fine.
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Apr 18, 2015
My phone started having this pop up on the screen. I have to push "ok" to get it to close. It even pops up at night when my "night clock" is on - blocking out the time on the screen.
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Jun 21, 2011
I have a Galaxy S2 and about a week before my contract expired I bought the Galaxy, all was well and everything worked and I was getting all my emails (I am on Gmail) direct to my phone and could view them using the Gmail icon on the front of the Galaxy. A few days ago my contract expired and I am now SIM only and everything has gone downhill since, basically push email has stopped, I have rung my provider and it's obvious that they don't know what they are doing because I have received about four or five different bits of advice/guidance from them and none of the options work. The first option was to set up another email address using the email icon on the Galaxy, I did this (with the same Gmail address) and it does work...but it's intermittent (the social hub is now showing this email address).The problem with this method is that I am sure that the two emails are clashing and push Gmail is still not working although I can retrieve emails via the refresh button (in other words pull email). Another member of staff at my provider claimed that he was an Android expert and he said that any emails sent to my Gmail account should be received by the phone, he added that the SIM card is irrelevant and that I should not have to have extra email bundles etc (which is apparently what I have right now although I did not ask for them). I have checked the manage applications route and I can't select a default email, the box is greyed out so it appears that neither of my email facilities have been selected as a default...is there a way to select default email? I reckon that I should delete the additional email account and try and get the push Gmail account working again....as I said both the accounts have the same email address. In addition although I have synched my calender no dates are showing on my Google email account on my PC, the dates were showing last week but nothing now, I have not changed any of my settings on my phone and the PC since the SIM contract started, apart from setting up another email account. Lastly I can't see a way to back up my phone on Kies Air (via Wi-Fi)..
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Aug 11, 2010
I recently (Friday) updated my software to V6.0 Bundle 2647 as recommended by my PC.After installing the new software my phone registered on the network etc but my mail has stopped working.I can not connect to the to the email settings but can get into it via o2 website and all looks ok.Any ideas or should I roll back to the previous version ? if possible ?
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Dec 28, 2013
I have a HTC ONE With Android 4.3 and Sense 5.5. Suddenly the e-mail sync stopped working on my primary mail account. I have tried out every thing and even done an factory reset on my Phone. Have tested this mail account on other Devices and there is nothing wrong with the e-mail account.
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Jun 3, 2012
My email app. stopped working. It doesn't open any accounts. It used to but just opens up a blank screen. Also Safari doesn't open up anything either, but used to.
Info:
iPhone 4, iOS 5.1.1
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Dec 14, 2011
I've been using K9 to connect to my IMAP email account and everything was working fine for the past month. Woke up yesterday and noticed it was no longer downloading new email and would just time out trying to connect. Tried removing and reinstalling the account - no luck, can't connect with the usual settings. Also tried creating the account with the default Android email and MailDroid and they also won't work. My provider swears that everything is working on their end and that I'm using the right settings.
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May 21, 2010
My E72 has started playing up recently. First it wouldn't recognize when I remove/insert earphones and would permanently think earphones were in, so couldn't make calls etc because I wouldn't be able to hear anything. Now the screen seems to have stopped working. I get lights on the keypad and can connect it to my pc but can see nothing on the screen, is completely blank. I noticed just before this happened it would seem to struggle to come off screen saver when I unlocked the keypad i.e. would take a long time and the screen would look messed up for a few seconds before coming round. I'm also pretty sure i've noticed a red light flash where the flash is once or twice since its stopped working.
I tried updating firmware to sort the earphone problem and the screen has died since then. Tried hard resetting to to avail. Have only got this phone relatively recently to replace another nokia that failed... really not happy about this...
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Mar 6, 2010
Been using this for ages, roaming and all over - always convincing folk that its a thinking persons BB. But it seemed to have stopped working on thurs 4th for some reason. Have the green circle and all the screen looks good, all other apps work fine FB and Twitter.
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Mar 7, 2010
Got an E72 last week and went throug the e-mail setup and added a hotmail account and it worked fine. After three days or so the e-mails just stopped coming into the phone. When I checked my hotmail account on my PC I found a lot of new mails. I tried to delete the account and add it again. The result is an empty inbox. When I try to sync It says that it is connected to hotmail and that it is updating but I don´t get any e-mails to the phone.Any ideas what could have happend and how to solve this. I think I have changed all the settings and tried everyting and read a lot of threads on diffrent forums but I can´t find an answer.
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Jan 13, 2010
It would seem that there are a number of people with E72 and Nokia Messaging (email.nokia.com) that have recently started to experience problems with their service. I can now add myself to that list.
As of yesterday Nokia Messaging stopped updating on my E72. I have made no changes and not installed anything on my E72 for weeks. However, Nokia Messaging is working properly on my E71 (I use the same Nokia Messaging account on both my E71 and my E72).
These are the specifications of my E72:
Product code: 0592842
Software version: 021.024
Software version date: 17-Oct-2009
Custom version: 021.024.261.01
Custom version date: 27-Oct-2009
Language set: 02.01
Model: E72-1
Type: RM-530
Latest update: Not updated
Incidentally, I am an IT-consultant and one of my rapidly expanding clients has asked me for alternatives to their current BlackBerry Enterprise Server solution due to the high costs associated with their setup. I was tempted to suggest E72 and Nokia Messaging as cost efficient alternative to BlackBerry Bold and BES. However, the low reliability of Nokia Messaging as well as no dedicated support has gotten me to think twice before I dare to suggest that to my clients.
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Jan 23, 2010
Everytime I try to open Nokia Ovi Player a message comes up saying 'a problem caused the program to stop working correctly, Windows will close the program and notify you if there is a solution available. I've uninstalled and then reinstalled the program and followed advice I saw on another discussion page to delete something through my local disc/program data/nokia - can't remember the name of the file I deleted but it didn't make any difference. I'm using windows vista. Does anyone know how I can fix this problem?
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Jul 21, 2010
I have never been able to get Ovi siute to work on my laptop.I'm running Wondows Vista and have tried removing all Nokia programs and drivers and doing a fresh install but I still get the same notice every time I try to open Ovi suite."A problem caused the program to stop working correctly.Windows will close the program and notify youif a solution is available."
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Feb 8, 2010
Recently, the ngage tab in the menu when i click it nothing happens and i tried to enter thru the multimedia button but it said system error.
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