Nokia :: 5800 Cant Get My Email
Mar 9, 2010
I have tried setting my yahoo and gmail mails with settings wizard AND nokia messaging but every time i connect i keep on getting user name + mailbox password with filled fields AND mailbox incoming mail server not found.check mailbox settings RESPECTIVELY. I have 5800 XM fw 31.0.101 and all applications are up to date. can someone help trouble shooting
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Mar 14, 2010
I have just updated my 5800. It works much better now but the email has gone from the homescreen. I have checked the settings and this says it should be there. Any ideas?
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Jun 24, 2010
seem to have this occassional glitch when I'm using Mobile Mail on my 5800. I have it linked to my Yahoo.ca account via Rogers ISP (Canada). I can log on to my Yahoo mail, read it and reply, but occasionally when I reply to an email it wont send, it wont cancel, it won't do anything. So....it's when I choose to reply to an email, I'm able to enter the reply, but its when I choose OK, nothing happens. If I choose cancel, nothing happens. I have to restart the phone to get that window to close!!
Software vers. V31.2.101.
Updating Firmware and Software via USB -> Internet show no updates available.
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Mar 20, 2010
No reason for that: one day it just disappeared, leaving a blank line between the 2 black horizontal separator. I'm running the app with a red @ as icon, which was proposed by the device once started up.Please don't tell me to update the software, set the notification as visible, doing a hard reset, as I already did it all this stuff.I read somewhere to delete the file C:private10202be9persist which can be found by using X-plore. Again: I did install it, but that folder named private is not shown (shall I think that there isn't any?).Does anyone reckon that this issue may be fixable?
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May 4, 2010
I've found this really useful since getting my new 5800 XPressMusic last week.However this morning I received a acknowledgement reply from Nokia support into my gmail account - but nothing was announced on the phone.Tried "Send & Receive" but that hasn't worked either.Was working fine last week.Any ideas please ? Maybe related to some app downloading at the weekend? Just sent a 2nd test message to gmail - again not appeared on phone.
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Jan 3, 2010
I've found the Email Notification on the homescreen very useful but now there is only a little gap between the Search button and the Calendar events. Disabling or enabling this option doesn't change anything whatsoever. I like new features but I prefer having no option rather than being teased by a half-arsed setting.
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Apr 22, 2010
after I updated to the new v50 software I can't seem to be able to find a way to set up a pop3 homtail account. every option to set up an email leads me to the nokia messaging app which I don't like to use as the sync option is seriously unreliable. I can set up a pop3 account?
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Jul 12, 2010
For some reason my 5800 phone has recently stopped retrieving emails from my IMAP inbox. No changes on the servet but I have recently installed the latest firmware 50.2.005 and all applications are up to date.
The problem is I go to inbox click on Connect and it says updating mailbox, sometimes it will download the new messages and sometimes I have to do it several times. Also the connection to the mailbox is immediately droppped. There is no "exiting will disconnect from mailbox" prompt when I exit so that shows that it is not connected. Then when I try to open a new or even an old message it connects and says updating mailbox and then sometimes the email application closes, sometimes it does not do anything and goes back to message list, sometimes it will show the message with no body and sometimes it shows an error saying could not display message. After trying several times sometimes I get to see the message content. Each time I try to open the email it attempts to connect to internet as it asks me which connection to use so it is evident the phone cannot maintain the connection open.
I have noted that after some firmware upgrade now I only have the option to download headers. Before I believe there was an option to download part of the body aswell.
when trying to delete a message from phone & server it tries to do it but finally just shows a red slash on the message icon. The message is not deleted from server either.
I tried selecting messages from memory card and phone memory and tried deleting the email account and setup from scratch but it is the same everytime.
I am using the default email client. The new Nokia email program is useless because it does not support secure connections which i need to use.
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May 4, 2010
After getting email app to pick up mails again ( see /t5/Messaging-Email-and-Browsing/Nokia-Email-app-has-stopped-working/td-p/679806 ), there is no longer an alert.They arrive OK onto my home menu, but no sound !
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Jun 5, 2010
Due to user error (!!) I created an email folder that is now no longer needed (connection data is wrong, folder name is wrong etc, etc).Is there any way to delete this folder from the Messaging Window and the phone so that I am not reminded of my "mistakes" every time I write or read a new message?
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Jun 11, 2010
and cured it? I downloaded the Nokia mail (for S60), set up 2 accounts with no problem and can use the mail with no difficulties. However, every time I start my phone, the question "Allow application to use network to send or receive data?" comes up. If I reply "No" then everything continues as normal. If I say "yes" the email setup wizard starts for setting up a new account. Does anyone know how to stop this startup behaviour?
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Apr 3, 2010
A day or two after the upgrade to firmware v40 I noticed that the phone doesn't disconnect from my WiFi connection after checking email. Previously WiFi would disconnect after it was done checking email.This happens for more than one WiFi destination (home & work), and I have verified that the connection's advanced settings do show that power saving mode is ON.
I've verified that there are no apps running in the b/g that requires connection, and if I manually disconnect the WiFi connection, then it stays disconnected until the next time the email check runs, at which point it does not disconnect automatically.
Nokia 5800 XpressMusic (NAM, Product Code: 0577454) software v40.2.005, Type RM-428
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May 25, 2010
I have updated my phone to the latest software. Since that the emai notification wont go even after reading and downloading every mail. Do somebody have a hint?
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Apr 27, 2010
I have updated to the v50 firmware ( first time OTA - it crashed, second time through OVI desktop worked fine) but now my email accounts will not refresh as they cannot contact the server? also getting the occasional massive slow down when going to the main menu if I have any app (typically music) open in background.
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Jun 23, 2010
Having owned the Nokia 5800 XpressMusic for a couple of months or so, I must say that I really like the phone and it has great functionality.My main concerns/issues however are outlined below:
1. Facebook for Nokia app is slow, does not show all of the functions that m.facebook.com shows and isn't a homescreen widget (e.g. push notifications)
2. Communities app is even slower and again does not have the functionality of m.facebook.com and doesn't show notifications at all!
3. The Nokia Messaging app insists on connecting to 3G all the time, rather than a wifi connection when available. I've also experienced intermittent issues when trying to connect (sometimes it stays offline and even selecting 'Go online' doesn't wake the program up).
4. Default web browser keeps crashing and doesn't support larger websites (I experience intermittent crashes as well as memory issues). I do not receive such issues in Opera Mobile. I also dislike the defaulting to full screen mode all the time. If you turn full screen off, as soon as you navigate to a different page it goes back to full screen again, therefore increasing the activity on the phone and it takes longer to load the page before you can scroll or click another link.
I think I've covered all of my main concerns but in essence this device really needs better app support and social networking integration.I would be grateful if I could be given an update on if/when we can expect to receive such support.If anyone else agrees, please indicate below along with any additional feature requests relating to this topic.
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Mar 29, 2010
I'm comparing to my 5530, On the contacts bar it nicely blends into the back ground, on the 5800 is a dirty oversized white block with the contact in the middle, no blending in or anything, same on the email, a horrible big white square, nothing blended in, I've tried different themes, and reflashed but no good.
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Jan 28, 2010
I just bought Nokia 5800 in America. I'm originally from the middle east and I need to write in Arabic when I chat or send messages. the problem here is that the phone reads Arabic but I can't write in Arabic. my question is "Could I use firmware of Nokia 5800 (RM-356) on Nokia 5800 (RM-428)?
If not, could anyone help me and get me the firmware that support writing in Arabic?
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Aug 18, 2011
I have a usb car charger with a cable that has a usb plug on one end, and on the other end there is a nokia 2.0mm charger plug. like this one: [URL] But the problem is that it's not fully charge my Nokia 5800, only about 85%-90%. Could this charger can fully charge a nokia 5800? on the charger itself it's written "DC 5V +- 5% Max= 1000mA"
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Jul 1, 2010
Does anyone know of a way to forward an Email as an Email Rather than attached to a Blank Email (if that makes sense),
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Mar 25, 2010
Why is this update still not available for me more than 2 months after launch? (Product code: 0575581) iPhone users get the update directly from apple on the day it is released, why can't nokia do this same. I know people on this forum keep on saying it's the mobile operators problem but it's not. Nokia have control over this just like apple have control over the iphone.
Either nokia should release the update once all of the operators have customized the software or they could release the software and give the operators 2 weeks to customize it, if the operator doesn't bother in 2 weeks, nokia should give the generic version to download.
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Apr 14, 2010
I have a 5800 XpressMusic and recently bought an BH-503 Bluetooth headset. It paired easily with my 5800 and I have no problems connecting the headset to my 5800. The sound quality is good and I enjoy listening to music on the new headset. The mic, however, doesn't work when paired with my 5800. I can hear the other guy without any problems but he cannot hear me. I've tried calling all of my friends and they obviously use loads of different mobile phones and landline phones, the result is always the same. I've tried resetting the headset - to no avail. Removing it from my 5800's Bluetooth paired devices list, then adding it again - no help. To test the mic itself, I paired the headset with my PC (a Dell XPS M1530). It paired fine - and the mic works!
It's a bit on the quiet side but it works fine, I can chat on Skype and record voice on my PC. So obviously the problem is pairing the mic with my 5800. My 5800 recently came back from Nokia after some service (wouldn't switch on, now fixed) and has firmware v. 40.something (haven't got the phone at hand right now). I have beautiful sound in the headset, all the buttons work fine and I love the headset. Everything works when paired with my PC, it's just the mic not working with my 5800. FYI, I haven't tried the 5800 with other Bluetooth headsets. Maybe my 5800 has Bluetooth problems. I guess I could go back to the store where I bought the BH-503 and ask to borrow another Bluetooth headset to check if that fixes it.
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Jan 8, 2010
Can anyone please let me know how can i used internet currently ON in my PC on my Nokia 5800 XMusic through wlan or bluetooth. I use Windows XP.
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Jan 7, 2010
I can't find any Wifi on my 5800.If I go into *Settings > Connectivity , There's no Wireless LAN
Anyone know how to help me? Also my GPS does connect.. It doesnt receive anything. The bar stayed at yellow.
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Apr 21, 2010
I tried a lot of methods to solve this problem (restart, reflash, hard and soft reset, run it without memory card, put papers near the battery, changed some settings..) - anything doesn't work for me. I know that on net are a lot of topics like this one, but i think i tried all recommended solutions to solve it.. I updated my 5800XM to v50 firmware, after it was done, i started it and i enjoyed the KS, music player etc.. But after a while (like 3-4mins) my phone restarts (restart without needed to insert PIN code). I said, it's ok. But now it restarts every 3-4 mins. I found the solution - when the screen is not lighting (sleeping), it wouldn't restart. But i need to work with it, so this is useless.. Any help please?
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Jul 23, 2010
GUYS HELP ME PLS AS MY 5800 IS NOT STARTING UP WHEN I PRESS THE POWER ON BUTTON THE PH VIBRATES AND NOTHING HAPPENING PLS HELP IT S VERY URGENT
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Aug 16, 2010
My phone 5800 xpress music is getting off very often when I press camera key, or sometimes switching on the keypad lock key Please help me to resolve this problem. Just I bought 4 days back this new mobile.
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Jan 25, 2010
I've got a 5800 mx i downloaded maps & voice & they start to work ok but then i'm asked to buy a license, i thought it was free now, is there away around it, i'm on the 3 network
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Feb 18, 2010
I bought a new Nokia 5800 xpress music last week. I upgraded the fiwmare to 40.xx and the ovi maps to 3.0.3 immediately after purchase. I see that GPS is not working atall. I can see that GPS data at the top but i am unable to get my current position. The same is working on my frineds mobile. I live in india and dont think place is a problem. I tried to get my position using GPRS as well as WLAN biut no use. Update: I just installed Google maps and its able to detect my current position! something is not right with ovi maps i guess.
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Feb 7, 2010
Can anyone help.... Nokia 5800 with latest firmware v40.. Had Nokia maps 3.01 and the compass was enabled in "MY POSITION" where we could either have it align north or align according to the route we take.Now downloaded maps 3.03, but the compass is stuck with the map facing north. Any amount of tapping on the compass is of no use. I went thru the manual and it says that we need to tap on the compass to either align the compass to the direction of travel, but it is of no use... When using either Drive to or Walk to function, the map is aligned to the direction of travel, but when we stop navigation, the compass is stuck back again facing north.Any help is greatly appreciated.
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Feb 5, 2010
I have nokia 5800 XM with recent firmware version. Downloaded and installed ovi maps 3.03 but when i'm trying to open the program it shows startup screen and closes automaticly. Tried to uninstall it and install once more, restore phone to factory settings, but the same problem. Previous version (not free) of ovi maps is working fine on my phone. The same problem on my friends phone nokia 5230. Both phones are in bought in Latvia, not locked with any operator and have dafault nokia firmware, not any specific operator software. But if previous wersion worked on my phone then the new version must work too, i think so, but it's not working
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Mar 23, 2010
I'm having major problems transferring my music to my new Nokia 5800 Xpressmusic. I have downloaded all my music onto the Ovi plalyer but when I connect my phone a message pops up on the phone asking me to select USB mode and choose between, 'PC Suite', 'Mass Storage', Image transfer', or media transfer. No matter which one I choose I can see no option on the Ovi player where |I can sync the phone and transfer my music to it (as per my ipod and itunes which is pretty straightforward!)
I'm assuming I can actually do this through Ovi player?I have managed to transfer my music onto the phone from windows media player but it saves into a 'music' folder and not onto the music player. The only way I can access this music is by going into 'applications' from the main menu, then, 'file manager' then 'memory card' then the music is listed but it's driving me mental by not being on the proper music player.
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