Nokia :: 5230 Unable To Install Update - Says "Unable To Find Device"
May 20, 2010
I'm having a problem when trying to update my Nokia 5230 using the Nokia Suite.Please note; my phone is plugged in, there is an update for my phone as the last time it was updated was when it made manufactured (nov 09). The USB mode is on 'PC suite'. I have downloaded all the latest versions of the Nokia Suite.
When I click 'Update Phone Software", it takes me to the updater. When it comes to the 'Searching for a connected device', it hands for about 1-2 minutes, then says "Unable to find device".
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Jul 15, 2010
Ever since I updated my Nokia 5230 software from version 10.xxx to 12.xxx to 20.xxx and yesterday to 21.xxx, I'm have not been able to install any sis/sisx theme onto my mobile and have also checked the application installation settings. Its goes through the entire installation and finally reads "No Access Unable to Install" finally when i remove the memory card and put it onto my frnd's Nokia E71 / 72 and install it to the memory it goes through and i'm able to use the theme. I've downloaded these themes from non-Nokia sources but expect support as both my frnd and me updated software yesterday to 21.xxxx for my 5230 and 31.xxx for his E72. He able to install themes but i'm not. Enclosed is the snap shot of the same. Couldn't get better than this Pls help expecting and early reply
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Jun 13, 2010
I just downloaded and started using Ovi Suite. My Nokia 5230 is running old software so I wanted to update it. My phone is completely working and a SIM card is inserted in it and I can call with it, but when I want to install the update then it says that there is no SIM card. I have tried ejecting the SIM card and inserting it again but it didn't work. Do you know anything that would help?And also somewhy I'm unable to install anything into the phone by USB cable.
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Jul 4, 2010
Im having probs instaling 2 apps on to my 5230 they are locago and findme i can download no probs but when instaling it fails .
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Dec 21, 2011
i'm unable to install java applications or java games into e:/ memory card.. but i can only install them into phone memory and phone memory is full and phone memory is use when you open application to run.. so i need to put this jar/jad games & application to e:/ memory card.. but it only goes to 75% when installing then unable to install..please help.. many of application unable to run because phone memory is full.do i need something like install properly the memory card to lock into phone or something?
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Apr 5, 2010
After having my E71 for over year and a half I decided to update the software for the first time. I backed all the stuff and downloaded nokia software updater. When I started software it found my device and the update. Then it downloaded the software and started to updating. My screen turned black and etc. In the middle of the update, about 5 min in to it, I got an error message saying that connection with my device got lost and it suggested that I turn on the device and start it again. Which I did. When I turned it on and tried again I was getting the same message that connection with my device was lost. I exit the nokia software updater and tried it again and since then updater is unable to find my device. FIY, when I connect my device with USB I get the following modes: PC Suite, Mass Storage, Media transfer, Connect PC to web.I choose PC Suite.
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Jan 6, 2010
I recently connected my Nokia 5800 to my bluetooth connection on my Windows 7 Ultimate pc of which downloads and installs the drivers from Windows Update.This works fine for the most part but i am left with 3x Bluetooth Peripher Device enteries showing in Device Manager and a Yellow Exclimation Mark located next to the Nokia 5800 device icon in Device and Printers but i cannot seem to find out what drivers are missing, even Windows Update find nothing for these entries.I have the latest version of Ovi Suite installed on my computer but this does not install any bluetooth drivers, I have the latest drivers for my Trust 16008 Bluetooth dongle but these 3x Bluetooth Peripheral Device enteries only appear when i connect the Nokia 5800 to bluetooth. I have also tried to locate the drivers from the support CD but this fails also.
I have tried looking on Nokia Discussions for a solution but it seems i am not the only person that is having the problem with these enteries in Device Manager and no drivers for them.It seems that Nokia has not released the relevent drivers therefor full Bluetooth Driver installation is incomplete.I would like Nokia to fully rectify the situation and explain why these drivers are missing and if they will be released.
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Oct 1, 2011
i update my N8 software to symbian Anna,since update i can't install anything on my phone,that includes the applications from ovi store
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Apr 21, 2010
E71 RM493 . I've updated phone firmware to latest (410.21.010).Previously I had ovi maps working properly (purchased navi license too).Now I find again old Nokia maps navi program that does not work anymore ("cannot open application install latest)downloaded latest from nokia site (nokia_maps_3.03_10wk11_b04_s60_3.1_rom.Nocs.sis)after installation I get error message ("unable to install. no access").
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Feb 3, 2010
I live in Barcelona spain and bought a new 5800XM for christmas. As soon as I saw the new free navagator I tried to install, but it says that it needs latest firmware 31.0.008 or onwards, so I duely try to update my phone, I download the nokia software updater, conect my phone and it then tells me:-
Firmware version
Current 25.0.025
Update 25.0.025
how can this be when I see people have v40. What am I doing wrong, I read someones feed saying I must wait wait and wait for my operator to update. Is this true, does this not com from nokia.
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May 26, 2010
My new X6 arrived today. My initial reaction was fairly positive but I have a few questions and would be grateful for some advice please.First off, my old phone (N95) had an extremely handy Home Media Server feature. I would've thought the X6 would have something similar considering it is a multi-media type device. However, i'm unable to find such a feature. Could someone advise if Nokia have dropped the HMS for this model please?
Also, most of my passwords for internet logons and email etc were all created using a generator with random letters, numbers and characters. On my N95, I was able to copy/paste this info and save a lot of time when setting up mail accounts and other apps. I know the X6 does support copy/paste but the paste option isn't present for many password boxes. Is there a way around this please?
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Jul 6, 2010
I have many troubles with updating my n97 (Product code 0576503) from v21 to v22.i have try Ovi Suite v2.2.0.241 but after preparing to install i got message ( installation failed - the connection to device was lost.....)
and in NSU v2.5.2 i got (no software available for your device - Please not that your mobile service provider, operator or carrier may not have approved the latest nokia device firmware available........)And on FOTA after downloading and restarting i got (This update is not compatible with your device)
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Jun 28, 2012
I downloaded the imaging os wallpaper using blackberry apps world but unable to find that theme. When I cross check in the my world option it is successfully installed.
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Apr 12, 2010
I read allot of posts and tried allot of solutions but untill now none worked for me
i use windows 7 ultimatie 64 bit, installed the ovi suite and the nokia software updater.
then why i try to update the device software it says the phone is not connected, when i then reconnect the phone i can press continue but immediatly after that its says its not connected again. even though the ovi store has it still connected and i can browse the phone from the pc aswell.. I tried different usb ports, i tried it on an win xp machine ( with same results ).
Currently my n97 had software version 1.2 i believe, when i use the phone itself to update it says no updates available.. i dont know whats wrong, because other then the update everything works normal.
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Mar 14, 2012
first it was my notifications that wasnt being delivered for months after an update now for for 3 days i have beeen trying to restore my iphone from a software update. the update took 16 hours to update and now im thinking i can just restore and go agout my business....... the apple USB driver device or whatever its called will not install on my computer. Nor will the itunes update.
Info:
iPhone 4, Windows7
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May 9, 2012
Currently still unable to update device product cod: 059M539. I'm not alone a number of other users with same product code reporting this issue with same product code:Lumia 800 Update Thread (Bottom of page 14 and 15)It's a non-carrier varient (Sim free) so no operator to approve update.Nokias own website lists the update as available for this product code in the UK:Nokia Lumia Update Page But still unable to download for a long while now - This update has been out ages. No luck with e-mail support - They keep saying it depends on country/product code (Which I checked on the website!) and send stock replies which is frustrating. Please can we get a proper response on this or someone to check it out/diagnose the problem.I'm stuck on 1600.2475.7720.11414 and Nokias website says 1600.2487.8107.12070 should be available for my device. I've tried updating via Zune on PC and Windows Phone 7 connector on Mac but it always says its up-to-date despite the fact it clearly isn't.
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Jan 18, 2010
I am quite a new BB user... can anyone please help to advise on my above qn? I got a Facebook push mail notification [1f *] but i just unable to find the notifiction when i search my facebook app.
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May 20, 2012
Trying to update iPhone 5.1.1 and it says unable to install update. An error occurred installing iOS 5.1.1
Info:
iPhone 4S, iOS 5.1.1
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Jul 24, 2010
this is prakash i have been using nokia The phone is working is well as basic phone but the follwing is worrying me they are
1. Absence of Screen saver option
2. Absence of group image in contact group
3.Absence of document viewer (even though we are installed third party apps it is not working as inbuilt apps)
* 4. Unable to add more shortcut on the home screen.Shall i hope that the nokia will release its firmware update for 5230
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Mar 21, 2012
I have an iPhone 4 iOS 5.1 and I have a problem updating/installing apps with the app store when i try to update/install an app I get a message "an unkown erroe has eccurred" and thats it and the updtae/install of the app stops, why is it? how can I solve this?
Info:
iPhone 4, iOS 5.0.1
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Jan 12, 2010
I have bought Nokia 5230 on 10-Jan-2010, but I am not able to send SMS from my phone, I check the settings of message center (Airtel) and it is fine, but still I am not able to send the SMS. I throws "Unable to send message to <<contact namd>>.
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Mar 10, 2010
I have recently bought a 5230 with Ovi maps supposedly installed and since re-installed several times. It has proved impossible to access the maps and despite e.mails and phone calls to Nokia, Carphone Warehouse, and Talk Mobile, no one is able to resolve this problem, or reply to e.mails.I have also spent nearly four hours, in two visits to a branch of Carphone Warehouse, and despite the best efforts of the staff, no one can come up with a solution. Every time I try to connect, I receive " connection failed, please try later," no maps, nothing but empty screens.It would appear that it is impossible for this phone to achieve "what it says on the box."
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Jul 12, 2010
I am looking for some help to solve a video playback issue on my Nokia 5230. Can you help me out?I converted a movie from a DVD into mp4 format with correct settings, but my phone cannot play the video.
I encoded several shorter music videos with exactly the same settings, and they play perfectly on the phone. I did the encoding using Handbrake. My phone plays only the sound, after giving this error message:"Unable to play either sound or video clip. Trying to play partially"These are the video properties( I found out using Media Player Classic):
Video: MPEG4 Video 720x552 (128:69) 29.97fps [Video]
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Apr 10, 2011
i installed on my nokia x6 phone this file --> "qt-mobility-symbian-1.1.0-symbian3-nokia-signed.sis".now i can't remove it or update it or install s60 version of qtmobility. why?
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Jun 3, 2012
I tried updating my xperis neo v to 4.1.A.0562. but its showing some error. (unable to install or start phone software update).
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Aug 30, 2011
i have a xoom 32gb wifi only device that i purchased from woot.com and i received the update notice to 3.1. i have downloaded and attempted to install several times now, each attempt has failed.
see attached image for error I have tried a Factory Reset (Settings -> Privacy -> Factory Data Reset), as well as factory reset at boot. No success.
I also tried the "wipe cache" command at boot and this did not result in a successful installation either. The only other choice at boot that makes sense is to "install update from usb", and when selected it goes to sdcard.
At this point I am seriously considering rooting, unlocking and then updating?
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Apr 12, 2012
Unable to install or update apps. While attempting to update, received the following msg: "Update for xxxxxx could not be downloaded due to error(921)". Xoom WiFi only, Android ver. 4.0.4, Build # IMM76 Android phone is able to install and update apps on my home WiFi network.
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Apr 4, 2012
Last night after i updated my Sensation XE i discovered that the update made my SD card disappear, music, apps and pictures gone. I took the SD card out and put it back in again after a reboot! this worked but only for a very short time, the SD card became lost again. PS. My SD card is 16GB and came with the device, it worked 100% up until the update! this is definitely an ICS issue.
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May 8, 2010
I had been using Ovi Suite to sync my PC and 5230 and was having no trouble. But I tried connecting today (almost afetr a month's gap) and now the Ovi suite doesn't recognize my mobile. My PC is able to recognize the device but Ovi doesn't. And I've updated the Ovi suite too. Please help...
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Jun 10, 2010
I just upgraded my 5230 phone software and can no longer connect to the maps in ovi suite on my pc. I just get the error message that my internet isn't working, which isn't the case.I've rebooted my pc, and restarted the phone, same problem. I can access ovi maps on the phone but just can't get it to connect with my pc.can anyone help?
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Mar 10, 2010
I have recently bought a 5230 with Ovi maps supposedly installed and since re-installed several times. It has proved impossible to access the maps and despite e.mails and phone calls to Nokia, Carphone Warehouse, and Talk Mobile, no one is able to resolve this problem, or reply to e.mails.I have also spent nearly four hours, in two visits to a branch of Carphone Warehouse, and despite the best efforts of the staff, no one can come up with a solution. Every time I try to connect, I receive " connection failed, please try later," no maps, nothing but empty screens.
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