Motorola Photon 4G :: Phone Turns Off When Set On Metal Surface?

Dec 16, 2011

If I set my phone on a metal service and let the screen turn off, it turns off EVERY time, without fail. The only way to turn it back on is by removing and replacing the battery. I've gotten pretty good at avoiding metal surfaces now, but occasionally I forget, and it's a major inconvenience.Is anyone else having this problem? Could this be related to the SoD problem? As for details, there's not much else to it, but if you're intrigued, keep reading for more information.

System: 45.3.6.MB855.Sprint.en.USBuild: 4.5.1A-1_SUN-198_6No case on the phone. I have many apps installed, but this has happened with a fully loaded phone and a recently formatted phone, so that's not the issue. Any type of metal surface causes the phone to turn off. Some examples: inside my desk drawer, on a metal table at a restaurant, on top of a napkin dispenser.I reiterate: this has happened when the phone is brand new, untouched, and when the phone is fully loaded. It also ONLY happens on metal, and has never once turned off while sitting on any other surface.

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Motorola Photon 4G :: Speaker Phone Turns On After Call?

Apr 12, 2012

I am listening to music, no matter which app, and if i get a call after I hang up my speaker phone turns on and plays the music as well as the headphones or speaker I have plugged in. I use Pandora, internal music player or power amp. The only way for it to stop is by restarting completely.

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Apr 6, 2012

I have had an issue recently where the 4G on my Photon just turns off. Not just disconnecting, but turning off. I am in an area with 4G and I use it often. Has anyone seen this happen? Is there a way to "reset" the 4G settings? I am not rooted stock Version 45.3.6?

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May 8, 2012

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Jan 23, 2012

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Mar 5, 2012

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Jun 18, 2012

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Info:
iPhone 4, I don't know what the problem is?

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Jan 23, 2012

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When the phone is laying flat on a hard surface the screen is completely unresponsive. As soon as a pick it up everything is fine.

The other issue is in regards to the keyboard which seems to be hit or miss on recognizing input near the edges of the screen.

I suspect it could be the tempered glass screen protector but I don't want to remove it if others have the issue if there is a known software issue.

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Aug 19, 2011

I contacted technical support and they said that it was new and needed to charge overnight. So it charged overnight and it continued to shut down several times that day. It did it a few times on the morning of the 18th so I took it to the Sprint Store. They said it was a simple fix and that the SIM was causing the problem. They took the SIM out and restarted the phone and voila- right? WRONG, 10 minutes later I go to use the phone and it was off AGAIN. I took it right back to the store and they said that they forgot to do a factory reset without the SIM in the phone. So the did the reset. I refused to leave the parking lot until I knew it would not shut off. Like clockwork, within 15 minutes it was off again.

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Oct 4, 2011

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I'm using Go Launcher Ex and Juice Defender now. My battery life had improved a little but...Even when the screen is off and I'm not using the phone, Phone Idle takes up most of the energy while in that state. Last night Phone Idle was on 6:51:43 while the phone was off of the battery for 7:53:53.On top of this, the phone is awake almost all night. It does drain only a little bit at night.During use Phone Idle still is on much of the time. My phone drains rapidly when the screen is on.The phone has signal all day and night. I'm in a good coverage area.My questions are: Is it normal for the phone to be awake when not in use for most of the time when not in use? Should Phone Idle be on most of the time when the phone has consistent good signal?

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Sep 19, 2011

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