Motorola Photon 4G :: Phone Froze, Shut Off, Won't Turn On
Oct 4, 2011
My Photon Froze when the battery was almost out, then turned itself off. Now will not turn on, only get the opening screen where it says dual core technology. Ive tried everything, taking out the battery, charging the phone, turning it on without the battery. A few times it has said boot failed in the top corner.
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Dec 21, 2015
So I have had my AT&T G4 since last June and it's worked perfectly fine. Suddenly tonight as I was just watching YouTube my phone froze and shut down. I tried taking out the battery and it won't turn back on at all. The LG screen shows up and then it loops a bit before going dark and the power button won't work. Not until I replace the battery again. And the cycle begins anew. Sometimes the white AT&T screen shows, but still nothing. Once I got it to a screen that was optimizing apps I think. But that quickly failed.
I haven't factory reset yet because I do not want to loose my information and I don't know if I even have a back up. I don't know what to do and I can't be without my phone.
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May 16, 2012
i was opening an app when my phone froze, i held the power button till it turned off. it then took over 2 mins to switch off, it will now not turn on or charge. my laptop does not reconise that it is connected to it.
Info:
iPhone 4, iOS 5.1.1
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Nov 12, 2015
was working fine then just froze that's basically it took battery out and tried normal function
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Apr 8, 2012
my phone froze wont reboot or shut down
Info:
iPhone 4S
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Apr 17, 2012
My iphone 4S froze and got "hot". All I had was an asterisk on the screen so I rebooted it as suggested. Now I wonder if I should be turning it off more often?
Info:
iPhone 4S
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Jun 11, 2015
My phone shut off earlier, while I was using it. The battery was just about fully charged, and it was plugged in. I've tried holding down the power button, power and volume down, power, volume down, and home. I tried taking the battery out as well. Its been a few hours, and it still wont turn on.
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Jan 23, 2012
I have a Sprint Motorola Photon 4G and I am using it in Brazil with a Claro SIM Card. The phone reboots itself sometimes when I try to make or receive a phone call (2 or 3 times a day). I know this is happening to other Photon owners and I already tried the factory reset twice. My build # is 4.5.1A-1_SUN-198_6. Does anyone know a fix for that?
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Jul 9, 2011
My flipside as i was loading a webpage just went black(while plugged into computer for charging). i hit the power button and nothing happended. So tried plugging into wall outlet and the green light will flicker a few times but will not charge. If i pull the plug out just a slight bit i can keep the green light but phone still does not charge. I have had previous problems of phone randomly discharging with 30 percent battery left. glitch? but the fact that the phone will not even power to charging screen indicates somethign must be wrong. I tried a friends charger of the same phone without any luck. Battery has not indicated any signs of wearing out. It would last as long as the first day i bought the thing. Anyone else had similar problems?
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Mar 29, 2012
Does anyone know how to turn off the annoying startup and shut down "Woosh" sound on my razr v3 ?
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May 29, 2010
I purchased my N97 about a year ago and I absolutely adore it. I haven't run into any problems until last week. When I turn on my phone, enter the unlock code and use it to do whatever I need to do, it works fine. However, if I lock the phone or let the backlight shut off, it won't turn back on and neither do the lights on the number keys. Here is the funny part: If I press the power key (as if I were to change my profile) the backlight turns on, allowing me to see the screen, but the number keys don't light up! Does anyone know what I can do?
I'm not very tech savvy (so please don't laugh if my solutions are completely wrong), but here are some of the things I have done to try and rectify the problem:
- Let the battery drain completely and charged it in the hopes that it would rectify itself like it has in the past with other issues
- Took out the battery, SIM card and memory card just to make sure everything was inserted properly
- Restored the phone to factory settings
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Mar 25, 2012
voice-mail playback freezes up and I have to shut off phone and turn again to get to work?
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Jul 6, 2011
Just received my second replacement phone today and already I am back to having issues once again with this phone. Within two hours of it being up and operational my phone has froze up on me and is making noises as it's connecting to the dock when it's not near it. I called Verizon and they told me to do a master reset of my phone. After explaining to them several times I have done this twice already they said that there was nothing that they could do for me except send me another phone yet again.
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Aug 29, 2015
My phone randomly shut off and then I when I turn it back on. the infinite boot logo appear. I installed clockworld. tried to reformat everything and reinstall stock image and still nothing.
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Nov 18, 2011
When I hit the power button on the phone to make it sleep, there seems to be a very small chance that the screen will shut off, then immediately(within a second) turn back on.It could be placebo but I think having music playing makes it happen more often.
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Oct 19, 2011
you can see this is about the motorola photon 4G on sprint. so what happened was i am using my phone and all of the sudden my screen shuts off. Now the screen isnt turning back on. However the phone is working fine. For example my phone was ringing and i imagined the phone screen working and BAM i'm on the phone speaking as if this phone worked at 100%.
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Aug 17, 2011
an option to turn 3g on and off with a dedicated switch. as my 3g wouldnt turn back on and they had to hard reset it since there was no switch
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Sep 20, 2011
Every time I try to, it cycles through, and does nothing. I've tried to turn it on via the Motorola widget button, and also through the settings menu, both to no avail.
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Mar 1, 2012
From the last 3 days, after 3, 4pm, my photon turn silent, apears an icon with a bell and a red sign in front of it when i unlock de screen, when the screen is locked the bell that we move to the left to make the phone just vibrate has a bell with a line crossing in it, showing that it is silent. i looked in every place after clicked in Settings but i could not find some function that i changed, except the network configs that i move from automatic to gsm/umts only, to save more battery
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Oct 24, 2011
I don't know about that I mean because my phone always constantly beeps in unusual moments during phone calls.with or without blue tooth, alsop activated or not. this search for my problems the reason why I'm here is getting very saddening
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Sep 20, 2011
Is there a setting that will automatically turn on the correct location services when I launch Telenav? Otherwise, I launch telenav, then have to turn on the GPS widget, and then go back to telenav.Not too convenient when in the car,
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Aug 2, 2012
keeping the screen of my phone on while busy with a call?
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Mar 11, 2012
I uncheck the "display suggestions show suggestions while composing" box in the text settings and as far as I can tell nothing changes.
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Aug 29, 2012
Any way to turn off the camera/video shutter sound?
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Jul 15, 2011
I find that sometimes when I go to wake my phone, it is totally off and will not wake at all. Also, it sometimes still has the LED flashing but attempts to wake it by pressing the menu button or on/off switch don't work at all and the only resolution is to do a battery pull.Anyone else having these issues?I am also very disappinted with the speaker volume. I had an original Motorola Droid and that speaker was loud and powerful. This speaker is pitiful. There's no use using it as an alarm clock. The vibrate doesn't work half the time either.
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Aug 16, 2011
So I picked up 2 Photons yesterday from RadioShack. Overall, I am very impressed with the phone, however my wife's is randomly rebooting, and will not turn back on without disconnecting the battery or plugging back into the wall. I have seen a few reports of this online and was just wondering if there is a fix or if I should take it in for a trade? Kind of worried if mine will start doing this also. No SD card installed, no taskmanager, not rooted, etc
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Jun 21, 2012
my iphone has froze and will not turn off?
Info:iPhone 3G
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Oct 12, 2012
I see that a lot of people have had trouble with their 9900s not turning on or charging. I've tried connecting the phone to the computer and it will not recognize it, the instructions for making a device recognized is not working either. There was no water damage.
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Mar 9, 2012
When I am using a wired headset with my phone the microphone on the phone remains on and it becomes very noisy; therefore making the use of a wired headset almost impossible. I know I may be able to avoid this by using a blue tooth; however, I need to use a wired headset and not a blue tooth in many situations..!
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Sep 24, 2012
My blackberry bold 9900 froze while it was charging, wasn't responding to the ctrl + alt + delete command so I took the battery out for it to restart and it wouldn't turn on neither would it flash the LED light. I've done everything from plugging in the wall charger to plugging in it into the computer nothing will work. No LED lights or anything.
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May 24, 2010
My Blackberry froze on me 2days ago so i pulled the battery out and put it bak in but now it wont switch on at all..Nothing comes up, no white screen, no red light nothing.Does anyone have any suggestions on what to do or is it completly broken.
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