Motorola Photon 4G :: Mobile IP Registration Error
Nov 8, 2011
I spoke to Motorola today. They said it is a sim card issue. I took the phone into the Sprint store they told me I had to call the International department. I called and I was told an e-ticket had to be set up for me to take the phone back to the store and they have to trouble shoot it before they will send out a new phone. WTHeck this is getting ridiculous. This has been going on since September when I got the phone. And now I get this message during calls and it drops the call and I can't place the call again until the error resolves itself.
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Oct 4, 2011
why the mobile network setting would change on its own. I have specifically changed from "any cdma" to "automatic". I have not determined when the phone switched back to "any cdma". I don't believe I powered the phone down. The only reason I checked was when I noticed the 3G data was running slow. I notice a pretty drastic speed increase when using the automatic setting.Is there something that triggers the phone to revert back to "any cdma"?
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Aug 20, 2010
I took out a contract with Virgin Mobile yesterday for a Blackberry Curve 8520. I chose Virgin as I have had a pay as you go mobile with them for years and wanted to keep my number with a minimum of fuss.
Have to say it has been one of the worst 'out of the box experiences' I've had with any technology recently.
Whilst Virgin's systems say the phone is registered, the Blackberry site say it is not and having held on to Virgin's customer support line for ten minutes or so listening to the Scissor Sisters (aaarghhh!!) I was told that I would need to speak to a Blackberry specialist who would call back with 72 HOURS!?
I've Googled this problem and it shows up on a number of non-Blackberry / Virgin forums. If anyone can put me in touch with someone who can get me up and running I would be grateful. Putting a phone out of action for 72 hours (not sure how the weekend will affect this) is not on.
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Oct 20, 2011
Some of the pages I visit will show in mobile view even if I go to the page without typing " m. (etc).com". On my Htc Evo there was the option to just view web pages in full in not in mobile. Can the photon be set that way?? If so how can I do it.
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Jan 1, 2012
My phone suddenly got restarted when i was in wifi connection. After restart, i get "wifi error" message when trying to connect to my wifi.System version - 45.3.6.MB855.Sprint.en.USBuild Number - 4.5.1A-1_SUN-198_6Tried the following, but none worked :(1. Go to airplane mode, forget the wifi network and restart.2. Go to airplane mode, restart. Switch off the airplane mode and restart.
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Oct 23, 2011
in the other thread it was asked that we make individual threads for each ota update error. The one i am experiencing is for the file/system/app/AccountAndSyncSettings.apk failing validation. It claims that the "assert failed" at this file.I just bought this and haven't modded anything or even know how too. I did however buy the lapdock and it will be at my door in a couple days, i really want this update so it works.also it fails with status
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Aug 24, 2011
why wifi was working when the update came down and now it refuses to work? I press the toggle to turn on wifi and I am greeted with "error" in little letters under it.you managed to actually make this useless to me down here! B/C the SIM/APN issue was screwed up I was running my data over a mifi type device down here and now you've made the phone useless!and yes I have now rebooted multiple times after the "must have update" that you forced onto my phone with no warning?
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Oct 13, 2011
It broke my phone... I can no longer turn on 4G or turn on the wireless. I found this out within 5 minutes of installing the update.I have not played with the phone enough to find out if it broke anything else. I press the buttons, or icons on the screen to turn these on, and they do nothing. I can hold on the icon and it will allow you to move them though
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May 19, 2010
Here is the poblem I have since yesterday. If I put my friend's Sim Card in my N900, everything works fine. If I put my own Sim Card into my friend's phone, everything also works fine. If I put my own sim card into my N900, and try to make call immediate after the screen boots up (icons are slow then, still loading), then it also works fine.
However if my N900 properly boots up, then I cannot make calls at all. Setting it to offline mode then normal mode will not register with my network and result in Sim Card registration error if I wait long enough. So it seems like my N900 won't take my Sim Card after booting. it will take it during booting, but some process killed it. Can someone help me solve this? I do not remember installing anything since last time it worked.
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Oct 25, 2012
I have registered my device on the CSL Blackberry system, so the email has been coming in my device, but the receiver is always "unknown" (click to see screenshot), I can't reply any email because the device can't identify which email address to use for sending. I have tried two solutions but neither of them works:Manually set up emails on device - in this case, I receive the same email TWICE, one from the system (still showing unknown) and the other one from device, which I can use to reply email. But it is ANNOYING to receive everything twice.Delete all email accounts from the CSL Blackberry system - I still receive emails with unknown receivers no matter how many times I have deleted those accounts. I am transferring to BES now, but this problem still remain. PLS CONTACT ME ASAP, it has been causing many problems at work that I can't receive/send email as it suppose to.
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Dec 23, 2011
When I am trying to sync music from Itunes to my Photon through the Motorola Media Link software I get a error message after all the music files have transfered. The message says that the MLL has stopped working. None of the music ends up on the phone.
I have updated the Motorla Media software and as far as I know my phone is up to date.
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Mar 27, 2015
After the 5.1 update I'm unable to use hangout application through mobile data due to following error
"Unexpected account registration error. Please try again."
I have reset the hangout app but the error is still there.
Hangout is working fine with the WIFI, problem occurs only with mobile data.
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Jun 9, 2010
Everytime i try to access the openwave browser, it says security error, key not recognized. how can i fix this? Boost tech support was no help. i have no problem browsing with bolt or opera just the built in openwave browser.
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Oct 21, 2012
I recently registered my phones on the website by entering the IMEI but waas not successful...
The Motorola Charm shows up, but the Defy XT does not even though it says registration successful, even the IMEI verification stated 'In Warranty'.
I purchased the phone on the 2nd of October this year, whereas the Charm is over a year old.
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Nov 26, 2011
When I am in the messaging app and try to update my linkedin account, I get the orange traingle error, telling me that it is "unable to connect to Linkedin" I have re-entered the password, and get the same results. It appears that my linkedin contacts are working and syncing properly. I don't want to remove the account and then add it back as it removes the joinded contacts.
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Jan 24, 2012
using Photon 4G with Airtel prepaid sim with system version 45.3.6.MB855.Sprint.en, Whenever I run short codes (USSD codes) like *123# to check my prepaid GSM balance or interact with service provider by *121# it takes long time showing USSD code running.. and after few mins either shows MMI successfully complete or MMI failed but doesnt actually show the text which is shown in my other GSM phones; to query balance or activate some service. Tried forums but no concrete solution.
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Aug 11, 2011
Any use the Motorola Date and Time Widget? Mine seems to hang at night (seemingly about 20min after I plug it in for charging) and stays on yesterdays date and time until somehow it corrects itself the next day. There is no way to "activate it" or make it correct itself. All other clocks and calendars are correct.
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Jan 23, 2012
I have a Sprint Motorola Photon 4G and I am using it in Brazil with a Claro SIM Card. The phone reboots itself sometimes when I try to make or receive a phone call (2 or 3 times a day). I know this is happening to other Photon owners and I already tried the factory reset twice. My build # is 4.5.1A-1_SUN-198_6. Does anyone know a fix for that?
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Oct 12, 2011
i bought a photon at best buy today, carried it around for a while, installed the netflix app, brought it home, plugged it in, and after i tell it to install the system update, it downloads, i click install, and it shuts down immediately, starts itself back up, and then as soon as everything comes back up, i get a message that says update has failed. this has happened 3 times now, downloaded on wi-fi
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Sep 19, 2011
That's basically it. I don't want to keep getting e-mail (at my gmail account) that I have no events on a given day. How do I stop the Photon calender app from doing this?
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Jan 9, 2012
I have a major issue with my corporate exchange calendar. If I accept an invitation to a meeting, the phone makes me the organizer of the meeting. This syncs back to my corporate calendar. This is obviously completely wrong. If I delete the meeting on my phone, or on my computer, it sends out a message to everyone that was on the meeting saying that it was cancelled. If I need to adjust the meeting only on my calendar, it sends out an update to everyone. It has caused a lot of confusion for me and my work colleagues.
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Oct 28, 2011
Has anyone seen / experienced this? When I have my photon in the car dock and using the GPS, I am unable to receive incoming calls. My girlfriend has called me for the past three days and she says my phone rings and rings and goes to voicemail. I have Sprint Service. I am not using TeleNav or any other navagation, I am just using the GPS mode and Bluetooth is also running. I dont have any other issues with not receiving incoming calls unless its in the dock.
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Aug 14, 2011
I noticed that whenever I am making/receiving calls, the screen flashes every few seconds. I wonder why it is doing that. I have never seen this on any other phone before. At first I thought it was related only to the silent call issue that the screen flashes every few seconds but even when I am able to make a regular call it still does this.
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Aug 19, 2011
I have just moved from a windows phone and got this photon phone. I listen to music from the web, like 181.fm/mobile. These stations require a windows media player to work. The windows media player is not on my photon phone or in the android market place.
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Oct 7, 2012
Everytime I try to register the product it doesn't work. The phone doesn't show and if I change it in my Forums profile it goes back.
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Aug 19, 2011
If I have 5 or more all-day events on one day, the calendar doesn't display the text of the events, which also makes the lines very skinny and difficult to select.
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Jul 3, 2012
I have a Photon that is at best qurky. I did a full factory reset about a month ago. the last couple of days the phone has been freezing with the alarm. the alarm will go off and I might get one or two snoozes out of it then the display freezes and is unresponsive. O can push the power button to get the power off menu but the screen will not respond to allow a power off, I must remove the battery to reset the phone.and as anyone who has a Photon knows how much fun putting the back on is. Any ideas.again this is a pretty fresh reboot and I do not have near as many apps running as before the reboot
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Oct 7, 2011
Will we ever see an unlocked bootloader for the Photon 4g?
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Oct 16, 2011
So now I still cannot use MMS or carrier internet and the latest software update will not run, it can be downloaded but after running it 12 times it indicates update was unsuccessful. Is there anyway of reflashing the whole phone to start from scratch.
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Sep 16, 2011
Anyone used or using Drive First?I installed it, was using it, but just too much for me, I already use a car dock, motospeak and bluetooth.(Yes, trying to be safe).It just does not intrgrate well with Google Voice.Anyway, it seemed to install an app when I signed up for it, the app is called Smart Device Manager.After cancelling Drive First it continues to lock my screen when the car moves.I figured out which app is is, but the only available option is "uninstall updates" and it keeps wanting to re-update the app after I uninstalled updates. I have uninstalled updates and reinstalled a few times, but it seems that app is dug in there, and won't leave.Because Sprint customer service has NO CLUE (after 4 reps) how the app works, or how to get rid of it?
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Aug 19, 2010
Over the past two days i have been unable to connect to the internet using my Nokia X6 (i am on the orange network incase you need to know).The phone lets me select the internet i want to use (either WILAN or orange) and i have always selected orange without many problem, but it takes like 5-10 mins to connect and then when it does connect it says "invalid server name"Or, it connects quickly and then says something like "packet data unavailable" and then says "internet connection unavailable"I was trying to access facebook, and thought it might be the site, but its the same with all of the apps that require me to use the internet, i cant access it.I have the correct amount of signal and battery to be able to access the internet, but i just cant connect.
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