Motorola Droid X :: Camera/camcorder Failure?
May 9, 2012
Since the software upgrade about a wek ago (4.5.621.MB810.Verizon.en.US), neither my camera nor camcorder work. When is Motorola going to fix this issue? And no, I'm NOT going to do a factory reset for a problem THEIR software caused.
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Jan 1, 2012
All of a sudden neither app will open. After hitting either icon, the phone pauses a couple of seconds, and then blanks out the screen. It then sits like that indefinitely.
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Jun 13, 2012
Since the beginning, the camera/video functions have been sketchy. The camcorder would work about half the time. Then (unrelated, I think) my SD card blew out. I got a new, better SD Card (32G, class 4), and suddenly, my camera/video was working much better. THEN, a few months later, both completely siezed up. The camera app would start, but in seconds, it would lock up, the picture display would lock, and I couldn't do anything. Same goes for the camcorder app. So, I then downloaded and tried out a few camera apps from the Play Store. all of which worked.
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Nov 13, 2011
My camera and camcorder don't work, I take a photo with the camera and it does all the right things but does not save the image, the camcorder pushes you out of the camcorder screen when you push the record button and back to the home screen, I have tried to clear the Cache data under phone settings. If I turn the phone off and on again it works fine for a little bit but I shouldn't have to do this everytime I want to take a photo or movie.
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Nov 7, 2011
My battery powered down while recording and now I can not open the recorded file. It is in the file but an error message shows when I try to playback. Is there a way to get the file to play?
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Sep 13, 2011
I got the Bionic on the launch date, but hadn't gotten around to testing the camcorder capabilities. I tested it last night and was a bit annoyed by the autofocus. I tried shooting the inside of my bedroom, but the autofocus kept engaging every 2 seconds. In effect, it made the whole video choppy as the screen zoomed in and out slightly every couple of seconds. To verify, I held the camcorder as straight as possible and focused on a plain white wall (so it wasn't an issue of excessive movement on the screen). I recorded in both 720p and 1080p using the default camcorder settings (no flash, no color effects).
I was using the stock camcorder app and have not installed any 3rd party apps for the camera or camcorder. The room was lit with artificial lights and was neither overly bright no overly dark. I am going to test it again outside in the sun to see if the same thing happens.Is this something that you are seeing as well, and could there be a fix? I still have about 10 more days to return this phone, and of all the seemingly "little" things that bug me about this phone (screen, battery life while idle, poor picture quality), this one is probably going to bug me the most.
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Jun 27, 2010
I just got my Iphone 4 but I noticed when taking video the camera tend to zoom in more by default versus the camera default. Is this normal? ON my 3GS the video and camcorder zoom are at the same level.
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Jul 10, 2012
it says could not start the camera. close other applications and try opening the camera again when i try to open the camera and when i try to open the cam corder says another application is using the camera. Cannot start video camera viewfinder.
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Aug 18, 2012
I am hanging on the phone waiting for a Moto Level 2, but in the mean time, am going to bang out this post about how awful my first day with ICS has been.I mentioned in a previous post that the install got hung at "starting applications" and Veriizon tech suppor thad me pull the SD and SIM card. The phone rebooted, but it has not been working properly
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Nov 12, 2012
My RAZR M seems to have problems establishing a GPS connection. I have successfully established the connection, but often have to reboot the phone in order to get the connection established. At this point, I have been unable to figure out the pattern of when I can no longer get connected. I have turned off all Smart Actions that manipulate the GPS connection, I have tried leaving it on all the time, or off when I am not outside, nothing consistent that I can figure out.
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Dec 15, 2011
So there I was saving an alien world by killing one jelly at a time when my screen completely quit responding to touch. First thought was my Razr just had its first freeze/reboot but the sound was still going and the jellies still marching toward my precious gems. Instantly realized my Razr was ignoring me. Tried my side keys and they worked as usual, sound keys toggled sound up and down and lock key locked/opened power menu but was unable to select any options as the touch sense was still out to lunch. It's been almost a half hour and the screen is stuck on the lock screen and won't even dim. Which coincidentally is a good thing b/c it's way to much work to pull the battery on these things .
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Nov 11, 2011
I apologize if this has been addressed already, but I've reached my limit of patience with search engines and forum web sites for one day. The issue: on a Motorola Droid pro, running 2.3.2, CompanionLink's Outlook sync ran reasonably well, although it required some odd steps which they claim are driven by the OS. After the Android 2.3.3 update, CompanionLink (AKA DejaOffice) fails consistently and without useful error output. The software on the PC side does not recognize that sync has started on the device side -- which is how it's supposed to work on a Droid -- and never runs to completion.
The PCs in question are running either Windows 7 Pro 64 or Windows XP. Both exhibit similar symptoms. CompanionLink tech support has been useless -- by definition, since they haven't solved my problem. They appear to be being slammed with a large number of cases reported and have no plan they're willing to discuss to address the problem. So: (The two most common, turning off bluetooth and turning off USB debugging, don't work for me, by the way. Already tried 'em.) Any other product for syncing at least Outlook contacts and calendar with Droid?
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Nov 13, 2011
on a Motorola Droid pro, running 2.3.2, CompanionLink's Outlook sync ran reasonably well, although it required some odd steps which they claim are driven by the OS. Regardless, after the Android 2.3.3 update, CompanionLink (AKA DejaOffice) fails consistently and without useful error output. The software on the PC side does not recognize that sync has started on the device side -- which is how it's supposed to work on a Droid -- and never runs to completion. The PCs in question are running either Windows 7 Pro 64 or Windows XP. Both exhibit similar symptoms.
CompanionLink tech support has been useless -- by definition, since they haven't solved my problem. They appear to be being slammed with a large number of cases reported and have no plan they're willing to discuss to address the problem. So:
(The two most common, turning off bluetooth and turning off USB debugging, don't work for me, by the way. Already tried 'em.) Anybody else have another product for syncing at least Outlook contacts and calendar with Droid?
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Sep 8, 2015
I have had my Droid Turbo with Android 5.1 for about 6 months and recently it has begun to frequently refuse to charge on either the USB or official Verizon wireless charger.
I can set it on the wireless charger and both the charger and phone recognize each other, but in the morning...no charging has taken place.
I can usually force it to accept a charge by restarting the phone while on the charger.
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Jun 2, 2011
On day two of owning my X2 I got a error when it tried to read the external SD card. I called Verizon and they had me format it on my laptop. I did this and then reloaded my 4 gig of music back to it. Yesterday evening it did it again and now Verizon is sending me a new card. In the mean time I am using a 1 gig card that I had left over from my Storm. The first thing I noticed is when I transfered the music from my laptop to the 1 gig sd card via a card reader the transfer rate was near 6 meg. When I transfered my music to the card that is bad the transfer rate never got about 2.5 meg. I now notice after listening to music for the last 4 hours at work it never skipped at all. I had very frequent skipping with the original card. Another thing I noticed is the phone doesn't lag at all when I am listening to music.
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Oct 24, 2011
I seem to have lost the autofocus on the camcorder app - it doesn't want to autofocus or "continus" focus.Both choices do nothing.The camera will focus, but the camcorder just sits there at whatever default... Worked fine for awhile after a reset, but seems to have suddenly stopped again.No amount of power cycling changes anything. I had ATK running, tried stopping that at startup, no effect. Only have few other apps installed, such as Rhapsody.Any advice other than another reset? ...Not really wanting to 'root' it just for a different camera/camcorder app, that seems a little extreme. Tried an "MIUI" app, but it seemed out of date, and wouldn't autofocus on camcorder either.........Only other (BAD) glitch, which forced me to do factory reset, was inability to remove "corporate" email acct. after adding/removing/adding - it was "stuck" somehow and would not let me remove it. I have since removed it successfully after the reset, but have gone with "Touchdown" for email.Other than the camcorder bug, and the email client glitch, it's a solid device!
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Jul 25, 2012
I am stuck in fastboot after the phone went dead. It says:
Invalid flash mode (s) (root failure)
0a.74
eMMC info:size 16g
To return to normal mode - first press power key to power down
Device is Locked. Status code: 0
Battery low
Cannot program
Transfer mode:
USB connected
invalid cc otv (cc system):invalid sp data
invalid cc hab(cc: system, status: 0x004e)
invalid cc otv (cc: system)
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Jul 20, 2011
does any know of a video camcorder program that will reply its own videos
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Nov 22, 2011
I have been using my Photon to record video and am starting to get tired of the 2gb or 23 minute file limit where the recording stops and I have to start the recording process again, does anybody know of a way to turn this feature off?
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Jul 22, 2011
Does Motorola intentionally make their new products inferior at release?I've been using a Droid and a Droid 2 for about 18 months.I shoot a lot of pictures outdoors, some macro, lots of nature and concerts.I also shoot indoors under challenging conditions (concert lighting.) They have both prtovided a passable point-and-shoot camera.The Droid 3 camera is dissapointing in that several important features have vanished:
-There is auto white balance, only a manual and difficult-to-use control.
-The user can no longer set ISO
-The user can no longer set EV
-Focus is iffy under a variety of conditions
-Photos have a bluish cast under most conditions, with and without flash
So instead of getting pretty good shots with a convenient camera, I'm getting washed-out, bluish garbage.(Issues with the video vs. Droid 2 also, in a separate post.)I want to know if Motorola intends to make the experience of this camera catch up with the spec soon, or if i should return my phone while I can still get something else from Verizon.
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Jul 26, 2011
I have Motorola CLIQ and updated to Blur 2.1.5 on April. Currently, when I click to start recording, the screen will freeze; but the recording counter time on top left is still continuing. Once click again to stop recording, the file will shows error and cannot play. I try to reboot the system, and it didn't work. The App I have are: Angry Birds, Barcode Scanner, Gas Buddy, Google Maps, Skype, Translate, WhatsApp, Zillow.
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Jun 29, 2015
I used my Droid Turbo a month ago to shoot some outdoor pictures and the camera worked great. Today, however I attempted to use the camera and the app froze and the phone rebooted. I uninstalled the built-in camera updates and reinstalled them and the result was the same - load the app and the phone reboots. I tried installing another camera app and the result was the same as the built-in camera app.
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Mar 4, 2012
I lost my camera! When I try to start the camera I get an error message saying " cannot start the camera. close other applications and try again" Blackberry Bold 9900 OS 7.1 I've tried closing all apps. I wish Blackberry put more operational memory in their devices!
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Jun 25, 2012
Basically I updated my girlfriend's Mini Pro (Hong Kong SI) the other day with SUS to ICS (4.0.4); did the clean wipe and update option. Everything has been working fine with much improved browser speed etc, however, today the camera just stopped working.Literally, the camera app draws a blank and 3rd party Camera apps just say cannot connect to camera. The only solution was a manual reboot of the phone. Is this a common for others who've updated to ICS?
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Sep 12, 2011
Here is a user installable faster camera until Moto fixes the speed of the current camera. It is installable under normla conditions (as long as you check install from unknown sources).
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Jan 3, 2012
Back in August 2011, shortly after an OTA Update, I noticed the focus function was no longer working.Sometime around October, I finally was fed up enough that I tried to do something about the problem. Unfortunately, my warranty had expired in Sept. Verizon Tech Support suggested a factory reset, so I did this.With no apps installed, I first tested the camera, and the focus still did not work. I reloaded all my apps and set up the phone, and, of course, this made no difference. At this point, I gave up and assumed this functionality had failed.
In November, I realized that the focus feature had begun working again. The only thing I'm aware of having happened is that the phone fell off of a coffee table onto the floor the day before. The phone was in a case and the table was about 18" high. I am sure that I did not load or unload any apps during that time. I may have recieved an update to an app, but since the focus did not work after factory reset, I doubt this to be a factor.The focus feature has been working up until today! I used the focus on NYE and all was well. No changes from then to when I discovered focus to be dead again.Here's a list of what I've done after the 2nd failure of focus:Shut down/battery pull Uninstall Shop Savy (uses camera), shut down/battery pull Install Vignette Demo to see if that app could access the focus. Nope.Uninstall Vignette Demo, shut down/battery pull Clear Data for Camera App under App Management, shut down/battery pull Force Close, then clear data for Camera app, shut down/battery pull.Lighting, ambient temperature, with/without case, inside, outside, upside down (j/k) doesn't seem to help.Can one of the Motorola guys (or anyone who knows for sure) tell me how the focus works? Is it a mechancial thing or is it all digitial? My theory is that either something mechanical is stuck or some sort of electrical connection has lost continuity.
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Jun 14, 2011
My camera on my new xt5 that I bought is not working it never worked even straight out of the box, is there an update or software patch that can fix this, I've tried everything resetting it twice taken out the sd card putting in a new one nothing works it just fails, when i touch the camera or camcorder button the screen just goes all black and stays like that indefinably... until I press the home button. Absolute failure.
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Jul 16, 2011
While the Droid X2 is a nice phone, I've found another bug.Sometimes when I try to open my camera my phone will just hang at a black screen.I'll hear a click from the camera itself, but the phone stays on a black screen and sometimes I have to do a battery pull. I don't use the SD card that came with the phone, for what its worth.
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Feb 16, 2012
I don't understand why Motorola decided to not include a camera button on the Droid 4 (or 3 for that matter). I use the camera button on my Droid whenever I want to take a picture, as it's a quick and easy way to do it. The Droid 4 requires me to go to the home screen, then to the app drawer if I don't have the shortcut.
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Jun 3, 2011
Has anyone figured out how to set the ISO since the update?
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May 8, 2015
I push the phone icon & it tells me .camera error please restart camera
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