Motorola Droid :: XT5 Camera Not Working Out Of Box
Jun 14, 2011
My camera on my new xt5 that I bought is not working it never worked even straight out of the box, is there an update or software patch that can fix this, I've tried everything resetting it twice taken out the sd card putting in a new one nothing works it just fails, when i touch the camera or camcorder button the screen just goes all black and stays like that indefinably... until I press the home button. Absolute failure.
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Apr 30, 2012
Recently I cannot switch from Rear camera to front camera. Worked previously. When I go to switch in the camera app, I get an error "camera unable to initialize". Have to reboot to get camera to work. I cleared cache and data from Camera app but nothing.
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Nov 15, 2011
This problem started about one week ago. I have always had problems with the main camera, crashing all the time, the homepage shortcut wouldn't work, until one day it just stopped working and started to get the following message: m.motorola.camera not responding
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May 24, 2012
I have a Droid X with Android version 2.3.4 (system version 4.5.621). The phone ringer stopped working and I have to completely shut off the phone and turn it back on to get it to work, but then it will randomly stop working again. Also, the camera will take a picture but when you go to the gallery the picture is not there and it just shows a generic icon. I've done a factory reset on the phone twice and the issues keep coming back.
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Oct 21, 2011
Just noticd it tonight as I had not thought to test things out, and just thought that various flashlight apps had not caught up to the Bionic. but my camera flash is not working.
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Apr 24, 2011
The camera on my Droid 2 doesn't autofocus anymore. For the first couple months, I was taking crystal clear pictures without any problems, then one day the camera refused to autofocus and now all my pictures turn out blurry. I can say without a doubt that the lens does not need cleaning because if I take an extreme closeup (just a few inches from the subject) the pictures are clear. Any further than a few inches, the pics come out blurry. Holding the shutter button down a little only causes a red box to come up, not green. Using the touch screen shutter button doesn't make a difference. I tried factory resetting my phone and this didn't solve the issue.
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Sep 27, 2011
I took one picture with the phone and a day later the phones front and rear facing camera are not working. i called motorola and did a battery pull as well as factory reset and still not working.my next step is to go back to verizon wireless and see what they can do. did anyone have this problem?
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Jul 22, 2011
Does Motorola intentionally make their new products inferior at release?I've been using a Droid and a Droid 2 for about 18 months.I shoot a lot of pictures outdoors, some macro, lots of nature and concerts.I also shoot indoors under challenging conditions (concert lighting.) They have both prtovided a passable point-and-shoot camera.The Droid 3 camera is dissapointing in that several important features have vanished:
-There is auto white balance, only a manual and difficult-to-use control.
-The user can no longer set ISO
-The user can no longer set EV
-Focus is iffy under a variety of conditions
-Photos have a bluish cast under most conditions, with and without flash
So instead of getting pretty good shots with a convenient camera, I'm getting washed-out, bluish garbage.(Issues with the video vs. Droid 2 also, in a separate post.)I want to know if Motorola intends to make the experience of this camera catch up with the spec soon, or if i should return my phone while I can still get something else from Verizon.
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Jun 29, 2015
I used my Droid Turbo a month ago to shoot some outdoor pictures and the camera worked great. Today, however I attempted to use the camera and the app froze and the phone rebooted. I uninstalled the built-in camera updates and reinstalled them and the result was the same - load the app and the phone reboots. I tried installing another camera app and the result was the same as the built-in camera app.
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Sep 12, 2011
Here is a user installable faster camera until Moto fixes the speed of the current camera. It is installable under normla conditions (as long as you check install from unknown sources).
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Jan 3, 2012
Back in August 2011, shortly after an OTA Update, I noticed the focus function was no longer working.Sometime around October, I finally was fed up enough that I tried to do something about the problem. Unfortunately, my warranty had expired in Sept. Verizon Tech Support suggested a factory reset, so I did this.With no apps installed, I first tested the camera, and the focus still did not work. I reloaded all my apps and set up the phone, and, of course, this made no difference. At this point, I gave up and assumed this functionality had failed.
In November, I realized that the focus feature had begun working again. The only thing I'm aware of having happened is that the phone fell off of a coffee table onto the floor the day before. The phone was in a case and the table was about 18" high. I am sure that I did not load or unload any apps during that time. I may have recieved an update to an app, but since the focus did not work after factory reset, I doubt this to be a factor.The focus feature has been working up until today! I used the focus on NYE and all was well. No changes from then to when I discovered focus to be dead again.Here's a list of what I've done after the 2nd failure of focus:Shut down/battery pull Uninstall Shop Savy (uses camera), shut down/battery pull Install Vignette Demo to see if that app could access the focus. Nope.Uninstall Vignette Demo, shut down/battery pull Clear Data for Camera App under App Management, shut down/battery pull Force Close, then clear data for Camera app, shut down/battery pull.Lighting, ambient temperature, with/without case, inside, outside, upside down (j/k) doesn't seem to help.Can one of the Motorola guys (or anyone who knows for sure) tell me how the focus works? Is it a mechancial thing or is it all digitial? My theory is that either something mechanical is stuck or some sort of electrical connection has lost continuity.
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Jul 16, 2011
While the Droid X2 is a nice phone, I've found another bug.Sometimes when I try to open my camera my phone will just hang at a black screen.I'll hear a click from the camera itself, but the phone stays on a black screen and sometimes I have to do a battery pull. I don't use the SD card that came with the phone, for what its worth.
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Feb 16, 2012
I don't understand why Motorola decided to not include a camera button on the Droid 4 (or 3 for that matter). I use the camera button on my Droid whenever I want to take a picture, as it's a quick and easy way to do it. The Droid 4 requires me to go to the home screen, then to the app drawer if I don't have the shortcut.
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Jun 3, 2011
Has anyone figured out how to set the ISO since the update?
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May 8, 2015
I push the phone icon & it tells me .camera error please restart camera
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Apr 8, 2012
Not sure why but in the last week or so my Razr has been freezing completely whenever I try to use the camera. I can get the phone to power down but that is all.
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Aug 22, 2012
I have found that whenever I try to take a picture, it looks like it worked, but then I click on the image that appears in the corner and it shows the last picture that I took before this one (from over a month ago). The picture never actually saves.
I have tried turning it off, removing the battery, then turning it back on. I have tried deleting old pictures to clear up space (the phone says that I have over 5GB of space). I have tried giving the camera extra time before trying to view the picture.
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Sep 8, 2012
Didn't I read a long time back where ICS brought zero lag shutter capability to the stock camera app? If so, I must be missing something.
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Jul 27, 2011
I've got a question/concern. About a week after getting my X2, I've noticed that the camera seems to make a lot of noise. It clicks when I open the camera app, and clicks louder when I hit the "Switch To Video/Cam" button as well. I've had it say sometimes "oops, the camera can't be used right now!" before too! Only once has that happened. But the clicking is persistant.
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Jan 1, 2012
All of a sudden neither app will open. After hitting either icon, the phone pauses a couple of seconds, and then blanks out the screen. It then sits like that indefinitely.
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Jul 20, 2012
I have had my Motorola for a long time, and now there is a lot of dust behind the camera lens. BEHIND, not on it. in the pictures you can see spots from this, and I was wondering if there is a way to remove the lens and clean it.
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Sep 18, 2011
I try to open my camera on my Droid3 and it will either look like its going to load but then just have a black scree, or will just go back to the homescreen and show the message across the bottom of my phone "unable to initialize" tried restarting my phone a few times and still no luck. Really frustrating especially since I just got my phone about a month ago.
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May 9, 2012
Since the software upgrade about a wek ago (4.5.621.MB810.Verizon.en.US), neither my camera nor camcorder work. When is Motorola going to fix this issue? And no, I'm NOT going to do a factory reset for a problem THEIR software caused.
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Apr 24, 2011
My Droid X started flickering on the screen after using the camera, does anyone know what that means? Either the menu options blink or the keyboard pops up out of nowhere. I've taken the batt & SD card out to reset, cut it off, waited, cut back on & still blinking at the bottom of the screen.
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Oct 17, 2011
so when the soak of 2.3.4 was out it seemed to me like a mostly 'under the hood' fix, and addressed a few bugs.After having lived with it for a while, some of the shine is wearing off.While they made some progress having the phone be a worthwhile mp3 player, now the camera app has suffered.The camera is really slow.It took me 9 tries this afternoon to get a shot with flash.The camera is so slow that the flash would pop before the shot was taken!
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Jun 13, 2012
Since the beginning, the camera/video functions have been sketchy. The camcorder would work about half the time. Then (unrelated, I think) my SD card blew out. I got a new, better SD Card (32G, class 4), and suddenly, my camera/video was working much better. THEN, a few months later, both completely siezed up. The camera app would start, but in seconds, it would lock up, the picture display would lock, and I couldn't do anything. Same goes for the camcorder app. So, I then downloaded and tried out a few camera apps from the Play Store. all of which worked.
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Jun 3, 2011
Is anyone else having an issue with the camera after the GB update. It seems the first picture taken after you open the camera doesn't take correctly. There is a "double" shutter and the picture usually is no good. With the flash, it is even worse. Then the next picture taken and the ones after it take fine...that is unless you shut the camera and then put it on again.
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Jun 30, 2011
I recently did the update to version 2.3 and now my phone is slow. Lots of lag, and I cant seem to find the thumbnails of all my photos in the camera? Is it gone or hidden somewhere?
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Jul 20, 2011
I recently upgraded the software on my defy, in doing so the camera has changed and no longer takes a picture, it goes through all the motions but doesnt register in gallery, I also cant change the flash,
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Nov 16, 2014
During the course of the day, at least once a day, sometimes more, for no reason at all, I'll get a notification on my Droid Turbo that the camera didn't initialize. If the problem persists please power off phone. Well the problem always persists and I always have to power off my phone and turn it back on to get the camera working again. I've tried clearing out the data and the cache and it doesn't work.
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Nov 24, 2014
Tried searching but came up empty. Every time I go into the camera app, it turns on the flash LED's as if I turned on a flashlight app. No matter what setting, it stays on.
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