Motorola :: Camera Not Working After Update
Jul 20, 2011
I recently upgraded the software on my defy, in doing so the camera has changed and no longer takes a picture, it goes through all the motions but doesnt register in gallery, I also cant change the flash,
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Jul 7, 2011
I got a notification to update my phone, so I downloaded the update and installed it, all good so far, but now that I have tried to use my camera the flash isnt working in sync with the shutter. The flash goes off too soon and the pictures turn out too dark, now I have checked what settings I could think of including the auto flash and etc, but it refuses to flash at the right time! I have noticed other differences with the update but I can get used to those.. not a big drama, but I really liked my camera the way it used to be... but in saying that I would prefer not to master reset as the other changes are ok.
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Dec 9, 2015
I have a LG G4 that is only a few months old. A few days ago i installed the update and now my camera isnt working. Sometimes it opens and only let me use the front facing camera not the back or just wont open at all, the message that appears says cannot connect to camera.
LGG4
installed new update on 12/7/15
wouldn't open camera
message says cannot connect to camera
tried downloading other camera apps, same problem.
force stopped the original camera app
now it opens
but it wont let me use the back facing camera, only the front.
Every time I try to "turn it around" it says Camera Error: Cannot connect to Camera
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Aug 3, 2011
I recently got my x10i from a friend who had never updated it from the original 1.6 android version that it came with, so i have updated to the recent gingerbread update. The problem is that since the update, the buil in camera app will open, but as soon as i press the shutter button (or use the touch function) to take a picture it hangs and won't do anything until i exit. All the while it is hanging it is actively displaying whatever i point it at, but it won't take a picture. The annoying thing is that other camera apps such as camera360 work fine and will take photos, but i want to be able to use the face recognition and video functionality of the built in app.
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May 26, 2011
The button press to take a picture when the camera is up just boots me out of the camera function rather than take the picture.why this is and how to fix this?
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Feb 14, 2011
After updating the x10mp to 2.1, I have lost the ability to use the camera to take pictures. The camera does work for recording videos, saves them too. What happens is that when I take a picture, the camera makes the shutter sound, and then just goes to a blank dark screen. The phone is still on and can go back to the menus. I have tried different sd card, multiple updates, factory resets so far.
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Oct 14, 2011
I recently updated my phone to the OS 6.0.0.448. After the update my flash of the camera hasn't been working. It was working absolutely well before the update.
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Dec 14, 2012
I have had yellow Lumia 920 now for about 3 weeks and everything worked just fine. Yesterday evening (european time) I saw update reminders on the "shop" tile and there were 3 or 4 of them (Nokia drive+ and some others that I don't remember). I was doing something and didn't give a thought but just let the updates to be downloaded and installed and they went fine as far as I know. Today when I tried to take photos the camera suddenly dosen't work anymore.
No matter if I click the hardware button or the camera app tile, it just flip back to live tiles. Camera doesn't work on Bing search either and not on any apps that utilized the camera.I wonder if anyone else have this problem or what I should do next. I have restart the phone a few times but it didn't work. I haven't hard reset it because I have so many stuff in the phone, if there is a easy way to do it I rather not hard reset it.
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Sep 17, 2010
After I did the most recent update to my phone my camera flash will not work. I pulled the battery but that did not help.
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Mar 25, 2012
After installing newest iphone 4S software update the quick camera function no longer works.
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Jun 30, 2014
My rear camera is not working after I did 7.1.2 software update this morning. I see a blank screen when I click the camera app.
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Dec 20, 2012
my Nokia E7-00's same problem.my software is 111.040.1511tried every method 7370 7780 flashed with Nokia care suite reinstalled with Nokia suite.what can i do Nokia?with camera pro software camera has opened one time but when i pressed snap button gave me black screen then started to lag but when i tried to turn of my phone after few seconds left to turn off camera flashed.
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Sep 26, 2011
I'm using Nokia N8-00 and I'm from India. I updated my mobile to Anna last week, but after update front camera is not working, even I cannot make video calls as other person cannot see me.mAlso log entries do not show entries for GPRS/WiFi connections. I took mobile to Nokia Care but even they could not be able to detect or solve my problem.
(As yoou can see in attachment, is shows blank when swithed to front camera)
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Dec 22, 2012
i update my phone software belle fp1 to fp2.now i can't use front camera to take picture & video.how can fix it.
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Mar 15, 2015
Just realized that my 1520 front facing camera isn't working after denim update.
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Jun 14, 2011
My camera on my new xt5 that I bought is not working it never worked even straight out of the box, is there an update or software patch that can fix this, I've tried everything resetting it twice taken out the sd card putting in a new one nothing works it just fails, when i touch the camera or camcorder button the screen just goes all black and stays like that indefinably... until I press the home button. Absolute failure.
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Jul 15, 2011
I just installed the update on my phone and now the camera is not working correctly. It will takes a photo but the photo will not show up on the screen - it's just black. The camcorder function works fine.
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Feb 29, 2012
I have OCS pushed to my device (WiFi only) in late January. It's been working well.But today I noticed when trying to do Skype that the front camera no longer works. I deleted Skype and a number of other apps thinking they might be the problem but no change.If I start the camera app it just presents a blank screen and then Stops. I deleted all the application data for the camera and the cache and restarted it. Now the camera works and shows an image from the rear camera. But as soon as I try to switch to the front camera, the app hangs as above and won't start again until I Force Stop it and delete the application data.
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Apr 30, 2012
Recently I cannot switch from Rear camera to front camera. Worked previously. When I go to switch in the camera app, I get an error "camera unable to initialize". Have to reboot to get camera to work. I cleared cache and data from Camera app but nothing.
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Jun 16, 2011
After I did the ota update the scene option in the camera app is ghosted out and will no longer allow me to select a scene type.
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Nov 15, 2011
This problem started about one week ago. I have always had problems with the main camera, crashing all the time, the homepage shortcut wouldn't work, until one day it just stopped working and started to get the following message: m.motorola.camera not responding
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Jun 3, 2011
Has anyone figured out how to set the ISO since the update?
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May 24, 2012
I have a Droid X with Android version 2.3.4 (system version 4.5.621). The phone ringer stopped working and I have to completely shut off the phone and turn it back on to get it to work, but then it will randomly stop working again. Also, the camera will take a picture but when you go to the gallery the picture is not there and it just shows a generic icon. I've done a factory reset on the phone twice and the issues keep coming back.
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Oct 21, 2011
Just noticd it tonight as I had not thought to test things out, and just thought that various flashlight apps had not caught up to the Bionic. but my camera flash is not working.
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Nov 13, 2011
I purchased my Photon at the end of September, and for the most part it has been the greatest phone I have ever used. That is, until my camera stopped working correctly! I launch the camera app, and the screen switches to landscape and the camera initializes, but it will not focus!! I have to tap the screen very hard and rapidly for it to force focus, and any situation other than bright daylight will not focus at all. The phone does not even make that little clicking noise that I think it made when going into camera mode, which I believe meant that the shutter is activating (right??).
This happened once before to me, and I took the phone to a Sprint store. The rep simply toggled the image resolution from 3mp to 5mp and back, and it worked. I then left the store feeling like a dope.....until the next week when it started happening again. Now, I've tried everything to get the camera to work again, but nothing.
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Nov 13, 2011
My camera and camcorder don't work, I take a photo with the camera and it does all the right things but does not save the image, the camcorder pushes you out of the camcorder screen when you push the record button and back to the home screen, I have tried to clear the Cache data under phone settings. If I turn the phone off and on again it works fine for a little bit but I shouldn't have to do this everytime I want to take a photo or movie.
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Oct 15, 2012
Just got the 4.1.2 OTA update and can no longer find the camera or gallery apps. Not in the app tray, or in the "all apps" list in settings. I can't even open the camera from the lock screen, the icon is still there, but it does nothing.
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Jun 3, 2011
Is anyone else having an issue with the camera after the GB update. It seems the first picture taken after you open the camera doesn't take correctly. There is a "double" shutter and the picture usually is no good. With the flash, it is even worse. Then the next picture taken and the ones after it take fine...that is unless you shut the camera and then put it on again.
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Jun 30, 2011
I recently did the update to version 2.3 and now my phone is slow. Lots of lag, and I cant seem to find the thumbnails of all my photos in the camera? Is it gone or hidden somewhere?
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Apr 24, 2011
The camera on my Droid 2 doesn't autofocus anymore. For the first couple months, I was taking crystal clear pictures without any problems, then one day the camera refused to autofocus and now all my pictures turn out blurry. I can say without a doubt that the lens does not need cleaning because if I take an extreme closeup (just a few inches from the subject) the pictures are clear. Any further than a few inches, the pics come out blurry. Holding the shutter button down a little only causes a red box to come up, not green. Using the touch screen shutter button doesn't make a difference. I tried factory resetting my phone and this didn't solve the issue.
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Jan 30, 2013
Touch Screen stops working when launching Camera
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