Motorola Atrix 4G :: Email App Only Shows Me "Set Up Existing Accounts"
Aug 17, 2011
Brand new Atrix owner here, new to Android. Every time I try to open the default Email app (2nd from the left on the dock), I can only see the "Set up existing accounts" screen where I can add stuff like myspace and facebook accounts. I am linked to a gmail and twitter account, but I can't figure out how to get to my gmail from here. (I can get to it fine from the gmail app.)
Is something wrong, or is this just an accounts set up app and not an email app at all?
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Jul 20, 2012
How do I enter an existing email account to my phone i keep getting a configuration error
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Jun 29, 2010
I have a Torch on which I currently have 4 seperate e mail accounts. I travel fairly frequently between 3 countries each of which I have a local sim card for and a BB data plan. Normally when I travel and switch the sin card I simply enter setup select e mail and enter the appropriate password for each of my accounts then hit "activate" This has always worked perfectly. I have just changed my sim and once again all my e mail accounts are listed. However after entering all the passwords the activate button will not repsond and indeed is shaded as if it is unavailable. If I select verify for any of the passwords I get a message "Sorry, unable to continue your session. log in again" I have rebooted the phone numerous times with no difference.
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Oct 19, 2011
Can anyone tell me how to bundle my multiple eamil accounts on my new Atrix 2? Or is it already doing it and I just dont know?
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Nov 9, 2011
I have multiple emails. However, when I am in the email app, I cannot find an easy way to switch between accounts other than settings and changing the default account. Am I missing something, or was this phone really setup with only 1 email in mind?
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Oct 16, 2012
When I try to verify my password the setup email account shows the internet and enterprise accounts as it should. When I press the internet mail management icon, it just throws me back to the setup screen. It is in a loop.
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Oct 28, 2010
I switched from a Blackberry Curve to a BB Torch 9800, transferring all data from the old to the new BB via the BB Desktop Manager. There were 4 internet mail accounts on the old BB, and icons for the same accounts are now present on the BB Torch 9800. Problems: (1) Even though there are the icons, I cannot send or receive e-mails on the BB from/on any of the four accounts. (2) So I went to the set-up icon, selected "e-mail accounts", the BB did the "connecting to e-mail settings", and a log-on page to existing user accounts appears, asking for user name (the e-mail address, presumably) and the respective password. But here is what I cannot resolve: No matter what I type in the user name field and the password field, the BB always says "The user name is invalid. A user name must be at least 4 characters". A blatantly absurd reaction, for none of my user names has so few characters.
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May 2, 2012
Where can I find Accounts and sync settings in my Atrix 2? I remember I saw that sometime back but can't find it now. Just to clarify, its different than under Settings --> Account.
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Aug 25, 2012
I was on the driving range today when a storm blew in. I usually have my phone in my pocket with the screen towards my leg. I keep it in an otter box commuter case. Well it was screen out and I got water in the screen. I am looking for a way to sync all contacts and calendar entries from all accounts (corporate sync, yahoo, etc...). I will want to put this on the new phone I get next week through my insurance.
The phone is not damaged in any other way. Just the screen is getting condensation and it is growing to a larger area of the screen. I figure I have paid more than enough insurance premiums to get a replacement phone.
PS This is the first time I really miss having a blackberry. You just plug in your phone, open desktop manager, and click prepare to transfer to new phone. It backs everything up don't to text messages.
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Jun 15, 2011
I created email accounts that use POP3 to receiv and SMTP to send and find I can receive mail but my sent emails get an authentication error. I originally thought they were not being sent at all but then I decided to let them remain in the out folder. After 6 hours they were finally sent. Some take 1 1/2 hours. So it seems that to send email out with a SMTP (roadrunner account) it can take from 1 1/2 hours to 6 hours. The gmail accounts work just fine, but I don't use gmail except for people I am not sure of and do not want their emails in my roadrunner account. Yes, I have my POP3 and SMTP set up correctly. If I didn't I wouldn't be able to send or receive at all. I have removed them and put them back, turned my phone off and let it rest and turned it back on many times.
I have talked to Motorola and the person I talked to yesterday has referred the problem to a tech person further up the ladder. I have read about other problems of this kind on sites on the web when I googled a question about it, but I am not always trusting of the unknown sites. This is a Motorola help site so I am hoping the information here will be more accurate and trustworthy.
FYI, I just read something from a site that said to use gmail as the outgoing smtp. Well, I switched the smtp for one of the roadrunner accounts to use .gmail.com as the smtp. It seems to have the same problem.
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Jul 3, 2011
Last night both my Twitter & Myspace accounts that are linked to my Motoblur account stopped working. I would constantly get an account error icon in my notification bar. I changed to passwords on both accounts, I made sure email and passwords were correct a million times lol
Nothing worked with Twitter or Myspace..SO I removed both accounts from my Motoblur account, re-added my Twitter account (which is now working fine) BUT my MySpace account is still not working.
I have removed it, changed the password, then tried to re-add it just like my Twitter account problem. It still won't work! IDK what is wrong, I have even tried without WIFI on
I get this error message from MotoBlur Account Management Screen when trying to add my MySpace account "Your entry is invalid, please try again"
Now I know this is false, can someone else tell me either how to fix this or is this a problem right now with MySpace?
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Apr 28, 2011
can't get the Data push feature to work on my two GoDaddy IMAP email accounts. When I first turn on Data push, it appears not to change mode, and no test messages get transmitted until I force it to fetch. After power cycling, the accounts no longer receive any mail at all. The green "throbber" circle, at the upper left, next to the account name, never stops spinning, and no mail ever shows up. I do not receive any more mail until I turn of Data push and reboot the phone. K9 works perfectly, on the same two accounts, and receives new messages immediately. I would really like to use the native client so that I can take advantage of the Motoblur messaging widget, but timely arrival of mail messages takes precedence for me.
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Jul 19, 2011
Why is it that I add a 16g sd card and it shows up as 14.3 brand new?
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Jan 18, 2012
I was wondering why the application manager in settings never show that the RAM is 1GB. it always show around 650 MB(adding free and used memory).
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Nov 13, 2011
For whatever reason I can't get the stock e-mail app to sync my G-mail account correctly, unless I use the manual sync. It shows every 15 minutes (not thrilled with that either) but still won't do it. I really like the stock e-mail app with the gesture swipe too and just the general look of it. How can the g-mail app continuously sync and not this one? Plus I don't want notifications coming up for both apps, it's pretty redundant.Data push is turned on for: my gmail accountFetch Schedule is every 15 minutes but it shows for "no accounts" can't find an option that connects my account.
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Aug 4, 2011
After the 2.3.4 update, the calendar will show the incorrect organizer name for appointments that I have created. This only occurs when there is more than 1 Google account setup on the device.
example: The main account on my device is Joe@gmail.com, the secondary account is Bob@gmail.com. I create an appointment on the Joe@gmail.com calendar. On the Atrix Calendar it will show the appointment organizer as Bob@gmail.com.
If I click "show attendee details", the information is correct.
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Dec 23, 2011
I've got two accounts set up on the stock email app. But the only way I can switch from one to the other is to go into settings and which ever one I set as default is the only one I see.When I hit menu there is no option for 'accounts' and if I hit the account name at the top it drops down and shows me the folders for that account.One is a gmail account one is an imap account.
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Apr 5, 2012
I have 2 corporate sync accounts setup on my defy+ - but cannot work out how to view them both
Currently I have to go into settings and set one or the other as default to see the emails Or Wait for an email to come in, and go into it from the notifications. I used to have a Samsung Galaxy (Android 2.2), as that had an option for 'combined inbox'
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Dec 6, 2011
I can send and receive emails, however when I reply then go back to 'folders' and check them or to forward the message to someone else, the 'sent' and 'outbox' folders are empty. This occurs both with my POP personal account and non-enterprise IMAP account I set up for work.
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Sep 13, 2011
I have been using various Android phones now for quite a while (including some Motorola ones) and I've never had this happen before..I have multiple email accounts setup on my phone (both Exhange and POP). In the past, I could use the "Email" icon and tap on the name of the email account at the top and it would drop down a list of email accounts on the phone and then I could choose the one that I wanted. Now, when I click on the name of the email account, I get a list of folders on the default account. I cannot find a way to switch accounts other than going to the Messaging icon and picking it there. I do not like the universal inbox. I would love to know a shortcut if anyone has figured this out other than having to go to the messaging section.
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Jul 20, 2011
I currently have 5 email accounts tied to the combined (blur?) inbox on my phone. When I receive an email on a particular account, I can access it just fine through the notification bar. What I haven't been able to do is figure out (short of changing the primary account under settings), is how to seemlessly go from one account to another within the app.
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Dec 22, 2011
I've had my RAZR about a week coming from a Droid X, so I know this worked before.I have 2 corp sync accounts with my home broadband provider, Frontier. Initially, one of my accounts kept falling out of Push into Fetch.Last night I did a factory reset to see if that would help. Of course, to make things interesting, this morning I had the new firmware update waiting to be installed, so I let that go in.Strange enough, now both my accounts are falling from push to fetch. Im a long time DX user, so I'm sure I have my settings correct. When I run that "verify server" it comes back with "success" Doing some searching, I got a hit on the Bionic forum, but no resolution....[URL]
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Mar 14, 2011
when i run the Skype app (downloaded from android market), it starts normally when there is a internet connection available and stops me and tells me when there is not.now with internet connection available when i sign in on my existing Skype account it shows the "no emergency calls" issue and asks to accept terms and conditions. after i accept goes back to log in page and throws up the signing in block with a circle motion animation for a little while and then it goes away and stays in the log in screen.
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Nov 16, 2010
I'm getting the following message "your device encountered a problem with this application's server" when I try to add an email in Email settings. This problem is occurring since 15-NOV-2010. I'm using O2 service provider. i've called them and reported this problem. O2 service provider did all possible troubleshooting and they advices everything is ok on their side. They don't know why am I getting this message.not able to add an email or edit my existing email settings.
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Sep 20, 2011
i am having problems with my bionic adding accounts under the my accounts settings area. every time i try to add my picasa, facebook, Internet, or twitter it says 'an error has occurred please try again later'. when trying to add an email account it says auto setup is not available for the provider (tried with my gmail, yahoo, hotmail, & verizon accounts). i got around that by finding the manual values to fill in for each provider account, but that's just email. i am pretty miffed on the others not working.
mostly because i would like to have picasa in my gallery and be able to share photos from gallery or after taking with camera app to picasa and/or facebook. i do not want to have the facebook for android app on my phone, so just having the account set up in blur would be sufficient. i have tried taking my timezone off the automatic setting and retrying to add picasa account, still no joy. still in my 14 day trial with the bionic and am certainly being swayed by this issue
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Oct 13, 2011
I have found 2 applications so far, both from the App Store, one is called "GateGuru" and the other a company app called IFS Account ManagerWhen I install these applications and then go to accounts, then add account I see them listed under "Other accounts". Clicking on them, long or short does nothing and I can't configure them I have done a full factory reset of the phone with no change and these apps do work on HTC and Samsung phones
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Jul 29, 2011
I've changed the Fetch Schedule for email to Manually but I find that my phone is still periodically downloading the email automatically.
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Jul 4, 2015
Since updating my phone SMS text or the email sender no longer shows up in my status bar. I just get the notification icon. I initially thought it was a problem with Chomp SMS, but then I discovered Gmail is not showing the brief text notification either, just the icon. Any setting somewhere to change that?
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Nov 15, 2011
I have discovered that some of my text messages are not being sent or received. Every text shows that it sends and shows a time within a few seconds. I would say I am 90% working fine, but important texts are falling through the cracks.Text messages I send with more than 160 characters auto blend into one message natively. Recipients are only receiving part #2.They never have received the first part on dozens of tries. Always the case from home and work. I'm connected to wifi at home and work. Oddly enough, I was able to disconnect from wifi and was able to send both parts of sms messages 4 out of 5 times. When i connected back to wifi, still only the 2nd part of the sms.A few of the regular sms messages that I confirmed didn't go through were more than 100 characters, but less than 160. So far, every small or low character count message has worked.
Didn't receive a couple of texts that I was able to verify were 100+ character texts. eems to be a larger message problem, but every picture I have sent has successfully gone through.Installed Go SMS tonight. Still had the issue when sending multipart texts that only text #2 came through.I spent quite a bit of time on the phone with Sprint today. We did a battery pull and he did a phone refresh remotely. I tried a test text while he was on the phone. I sent a 2 parter to my wife and it was received. I thought the problem was fixed, but the very next 2 part text only showed the 2nd part of the message. I have not been able to get a 2 parter to go through since.
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Sep 18, 2011
I cannot activate email on my onyxwhen i go to email settings it will ask me my password for my existing emailafter i put the password and proceed, unable to continue your session.
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Jan 4, 2012
How do I delete the existing email address on my Blackberry Pearl and replace it with a new address?
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