BB Software :: Unable To Add An Email Or Edit Existing Email Settings
Nov 16, 2010
I'm getting the following message "your device encountered a problem with this application's server" when I try to add an email in Email settings. This problem is occurring since 15-NOV-2010. I'm using O2 service provider. i've called them and reported this problem. O2 service provider did all possible troubleshooting and they advices everything is ok on their side. They don't know why am I getting this message.not able to add an email or edit my existing email settings.
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Dec 3, 2011
Just recently I have had a problem with being able to edit my email settings, when I go to main menu > set up > Email accounts it comes up with a username and password. I assume the username that it is requesting would be an email address so I've tried all of mine and all of my passwords in the box, it doesn't seem to be accepting any of them. Also according to my service provider and my sisters blackberry it's not supposed to be requesting any type of username or password there. I have three email accounts: Google mail, Window's live mail and my blackberry email account. My service provider is 3 UK.
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Apr 13, 2011
For the past few days I have suddenly been unable to edit existing contacts or add any new contacts on my 8520. I have tried backing up data and downgrading and upgrading the operating system and then updating back to current operating system but i still have the same problem. i just have 340 contacts ..
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Aug 19, 2010
Anyone else missing the 'Edit Signature' option under Email Settings on their 9650? I just noticed this afternoon it's not there. I'm running 5.0.0.810 on BES.Not sure how long it has been missing; if it has been gone since June since I switched from my 8330 to this 9650 or if it was when I upgraded from .732 to .810.
Just wanted to check, I'll probably try downgrading back to .732 to see if it brings it back.I've actually only got three options under Email Settings; Enable HTML, Download images and Confirm external image download.
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Feb 11, 2011
i am still unable to add contacts or even edit existing contacts.
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Apr 12, 2012
i have a curve 8520. Suddenly i am facing a problem. i am not able to add any new contact or edit existing contact. I have restarted my phone number of times but the problem still persists.
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Jun 10, 2011
Iam inable to add a new contact and unable to edit existing contact on my balckberry curve 8520 The rest of the phone and features appears to be fine
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Jul 18, 2011
I recieved my Torch a few days ago and set up my gmail account on the handset which has been working perfectly. I've had to change my password for gmail on my account. However, when attempting to access the email accounts set up my phone will not let me into the option. Everything else works fine except this. I need my emails for work but, as I can't change the gmail password on my phone or add/delete any form of email account it's a little frustrating, especially as I got this phone due to it being praised for how good emails are on Blackberry. Are they working on a fix for this? I can't even access the Blackberry Internet service even though I have registered my phone.
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Nov 13, 2011
For several weeks have been unable to connect to email settings to change signatures, etc. Message reads: Your device encountered a problem with this application,s server. Select OK and repeat the action to try again.I may try to reinstall OS, but will wait a couple days for the "easy" answer.One complicating factor: I travel in and out of Indonesia with work and change providers every time. My gmail always seems to migrate ok, as they are registered on both. Maybe it makes a difference.
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May 6, 2010
I have only had this for 2days and I am unable to get the emails working, in the set up tables the email setting icon is not there and when I try to set up the email in the set up wizard, email set up only gives 1 option 'I want to use a work email account with blackberry enterprise server' which I don't I wan to connect to my home email address with Sky Email
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May 7, 2012
I have an iPhone 4 and am unable to delete an email account, when I go into the mail option within settings all of the account options and fetch new data are greyed out and unable to select. Ho to do it without having to restore factory settings?
Info:
iPhone 4, iOS 5.1
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Jul 13, 2010
I am new the blackberry and I have a Tour. I have tried to set up the notification settings such that the email is silent and the phone calls are on vibrate- is there a way to do that?
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Nov 10, 2011
I am trying to change my email settings as i changed my email account. When i go to "Setup", "Email Accounts", then click on "Internet Mail Account", it simply circulates back to "Email Accounts". It keeps doing this repeatedly. I have done a soft and hard reset (by removing battery) and have updated software but nothing seems to help.
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Apr 5, 2012
I live in Panama, and I use Telefonica services.Currently I have two accounts already set up on my phone, one is hotmail and the other of my university where I live.I want to add a new email account at Setup-Email Settings and it send me to the page = if you want to access your email settings or you changed your device log in. how can I add a new email account?
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Sep 18, 2011
I cannot activate email on my onyxwhen i go to email settings it will ask me my password for my existing emailafter i put the password and proceed, unable to continue your session.
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Jan 4, 2012
How do I delete the existing email address on my Blackberry Pearl and replace it with a new address?
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Dec 10, 2011
Someone stole my blackberry last friday so I want to completely delete my email account so that who ever has it can not use that account and in turn i will just have to create a new one..
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Sep 18, 2011
i cannot activate email on my onyxwhen i go to email settings it will ask me my password for my existing emailafter i put the password and proceed, it will said Sorry, unable to continue your session. Please log in again?
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Mar 15, 2012
I noticed that none of the discussions on how to add an email address to a contact (not from Incoming message) in Contacts focuses on an email address you may have been given which you want to manually add to an existing contact.
Info:
iPhone 4S
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Jun 29, 2010
I have a Torch on which I currently have 4 seperate e mail accounts. I travel fairly frequently between 3 countries each of which I have a local sim card for and a BB data plan. Normally when I travel and switch the sin card I simply enter setup select e mail and enter the appropriate password for each of my accounts then hit "activate" This has always worked perfectly. I have just changed my sim and once again all my e mail accounts are listed. However after entering all the passwords the activate button will not repsond and indeed is shaded as if it is unavailable. If I select verify for any of the passwords I get a message "Sorry, unable to continue your session. log in again" I have rebooted the phone numerous times with no difference.
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Feb 2, 2011
I have been a Blackberry fan for years and have setup countless Blackberry's for friends. I recently changed jobs and therefore, had to change my email settings, to receive work emails on my Blackberry Torch. I emailed our hosting company and asked for the settings to setup my phone, I received this response: (have blanked out my details for security reasons)To setup the email account on your BlackBerry device you will need the following information Email address: ********@******.co.zausername: ********Password: ********Incoming mail server: The incoming mail server is tricky as your organisation doesn't have a static IP address. For now try IP Address: **.***.***.***I have tried these settings as well as the settings in my Outlook account settings folder (the incoming server on my Outlook is a local IP Address, to the server in our office)None of which have worked. I have contacted both our hosting company and Vodacom (my BB service provider) neither are able to assist me? Even my husband (who is an IT specialist has tried, with no luck) I then tried to use the BIS html option to find my settings, but for some reason Vodacom does not allow this, I received this error message when trying to logon/register: Your account is not accessible via HTML browser. Please use your device to access BlackBerry Internet Service.
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Oct 3, 2010
I have two emails that are synching to my BB (outlook and Gmail), my query show to move a contact that syncs with outlook and make it sync with Gmail. In other terms, let's suppose that Contact ABC is set to sync with Outlook, I need to know how to make it sync with Gmail.
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Aug 28, 2011
how to setup an existing email account on a torch 9800?
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Jul 30, 2012
I need to reset an existing email and setup is now asking me to login with a user name and password, this has not been the case in the past on my phone. I do not have a password enabled on my phone. It will give a forgotten password option and asks for a username. No matter what email address I give it tells me the password was successfully sent to my blackberry, but it does not appear in any of my email addresses. I have shut off the phone; taken out the sim card and battery and started back up and that doesn't change it either.
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May 13, 2011
i Support Community Am a Chartered Building Surveyor and still work as such for Clients in the Bucks Beds Northants and North London areas - Have just had my old email close down and need to enter my new one Is this the right place to find such info for my BB 9520 John
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Jul 20, 2012
How do I enter an existing email account to my phone i keep getting a configuration error
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Jun 16, 2012
What are the iphone email settings for an att.net email address?
Info:
iPhone 4
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Jan 5, 2013
I have forgotten the password of my existing nokia account password...and can't open the email which is associated with that account because I have forgotten that password too...how to change the existing account email id as I couldn't use the nokia music subscription because of this
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Jun 14, 2011
I bought a Curve 8520 today, and I want to set it up to access my existing AOL email account. Is this possible? How do I do it? and why do I keep being asked for an Enterprise Server password/code - what is it and where do I find it. Also, while we're getting all techy, my son has a curve and he has fb, twitter yahoo etc on his download icon, but I don't.
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Jan 17, 2010
A year and a half ago when I got my BB Pearl from my employer I set it up to also receive email from my existing personal Comcast account. Just before Christmas, my BB suddenly stopped receiving any emails from that account. I have rebooted the BB multiple times since then, including removing and replacing the battery. That didn't help. Today I finally decided to just delete the Comcast account info from the BB and start over on adding it as an existing account. However when I get to the account password field, the normal keyboard function that swaps letters isn't working, so I can't enter my correct password. For example suppose my password is "spry". What I get is "aoet"--the keyboard won't switch in the alternate letter if I delete and re-type, as it does for every other piece of text I've ever entered on the BB.
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Apr 14, 2012
when i try to add a new contact it does not respond (in some cases the phone freezes) and i have to remove battery and start the phone again. again if I try to add any contacts it wont let me edit or create new contacts. Sometimes I got errors after the phone froze which were: net_rim_bb_addressbook_app(185) not responding. what can I do to resolve this?
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