BB Bold :: Unable To Connect To Email Settings?
Nov 13, 2011
For several weeks have been unable to connect to email settings to change signatures, etc. Message reads: Your device encountered a problem with this application,s server. Select OK and repeat the action to try again.I may try to reinstall OS, but will wait a couple days for the "easy" answer.One complicating factor: I travel in and out of Indonesia with work and change providers every time. My gmail always seems to migrate ok, as they are registered on both. Maybe it makes a difference.
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Nov 16, 2010
I'm getting the following message "your device encountered a problem with this application's server" when I try to add an email in Email settings. This problem is occurring since 15-NOV-2010. I'm using O2 service provider. i've called them and reported this problem. O2 service provider did all possible troubleshooting and they advices everything is ok on their side. They don't know why am I getting this message.not able to add an email or edit my existing email settings.
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Jul 13, 2012
This is the message I receive when trying to access various websites, such as my banking and business accounts. I contacted my service provider (AT&T) but they had no clue on how to resolve the issue. I have a Torch 9810.
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Aug 22, 2010
I have been using this phone on the WiFi now for over 6 months - just now unable to connect to the WiFi have fiddled a bit and probably changed the settings now not at all sure what settings it should be on. Can anyone advise the correct settings etc.
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May 3, 2011
I have a new blackberry and have given my old one to a friend she has put her Simi in and has managed to connect her WI-FI but is unable to connect her email as it keeps coming up with my email address, bbm also doesn't work it says cannot connect to server, does anybody know how to get it to work?
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Dec 14, 2011
I've been using K9 to connect to my IMAP email account and everything was working fine for the past month. Woke up yesterday and noticed it was no longer downloading new email and would just time out trying to connect. Tried removing and reinstalling the account - no luck, can't connect with the usual settings. Also tried creating the account with the default Android email and MailDroid and they also won't work. My provider swears that everything is working on their end and that I'm using the right settings.
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Jul 18, 2011
I recieved my Torch a few days ago and set up my gmail account on the handset which has been working perfectly. I've had to change my password for gmail on my account. However, when attempting to access the email accounts set up my phone will not let me into the option. Everything else works fine except this. I need my emails for work but, as I can't change the gmail password on my phone or add/delete any form of email account it's a little frustrating, especially as I got this phone due to it being praised for how good emails are on Blackberry. Are they working on a fix for this? I can't even access the Blackberry Internet service even though I have registered my phone.
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May 6, 2010
I have only had this for 2days and I am unable to get the emails working, in the set up tables the email setting icon is not there and when I try to set up the email in the set up wizard, email set up only gives 1 option 'I want to use a work email account with blackberry enterprise server' which I don't I wan to connect to my home email address with Sky Email
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May 7, 2012
I have an iPhone 4 and am unable to delete an email account, when I go into the mail option within settings all of the account options and fetch new data are greyed out and unable to select. Ho to do it without having to restore factory settings?
Info:
iPhone 4, iOS 5.1
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Oct 19, 2012
I can connect with my Black Berry to Wifi, but when I open the browser I always get the message Can not connect, check the network settings. I got the problem with every browser I try. It seems that my device can't create an IP adres.
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Jul 31, 2012
After opening email settings, choosing internet email account etc. a list of 3 of my emails I already registered appears, but none of them can send or recieve emails. They appear as disactivated, I must key my password and click verify or activiate, but suddenly appears: Sorry, unable to continue the session, please log in again. Blackberry Internet Service.....NO HELP Taking off the battery for more than 5min. hose settings don't even give you the option to delete or create a new account!
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Dec 10, 2011
I am unable to connect to my e-mail over the past two days. I keep getting a connection error message prompt (unable to connect to optonline.net)I tried to reboot etc but keep getting same error message.
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Apr 30, 2012
my email icon disappeared when i did update but still get emails?can get an email address from uk-cheapest to connect?
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Nov 19, 2011
I recently upgaded to BB OS 6.0 and was able to get my email configured, but I needed to make some changes to the configuration and when I go to Setup>Email Accounts nothing happens. I hit the enter button and I click with the trackpad, but it never goes into the setup.
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Jan 27, 2010
My internet provider changed protocol for username for email account. Changed on computers successfully, not able to do it on BlackberryBold 9900. I went to email accounts, highlighted the account, pressed menu button to change username. But there is no edit option in the menu. there is validate, delete, etc. no edit. have no idea what to do. Unless the username is changed i cant receive emails.
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May 28, 2012
I have tried to chnage a few settings in the process of getting a longer battery life and now I cannot see the "sync email to handheld "or email signatures under email Preferences anymore. Not sure what I chnaged. I only see ënable HTML Email" there now. Not getting any emails delivered under Desktop anymore. Have tried removing the battery and restarting phoen, still no luck. How do I get this back to normal settings?
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Jun 28, 2011
on my BB Bold 9650 ,While trying to change email addresses or add a new address, it asks for user name and password and I can't get past that message. I've used every user name and password combination I own and nothing gets me into the email settings mode.
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Sep 14, 2011
how I would find the user name on the email settings. I don't remember ever setting this up.
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Jul 28, 2010
Before I get jumped, I looked through the related threads and cant find anything helpful that has been posted within the last year. Not saying its not out there, I just couldnt find it.
I have a 9700 have had it about 7 months with any problems UNTIL about 3 days ago. I noticed my Blackberry Messenger, Yahoo EMAIL, and Facebook applications are no longer connecting. My Blackberry browser is still working. I used to have FireFox and EI as options and since I updated my phone, they have since been erased.
Ive Updated, Ive swiped, Ive returned everything to factory settings. Ive deleted and reloaded all the apps along with replacing my sim card.
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Jun 14, 2010
I have used the Nokia Messaging Email application for over a year now, without problems. I had to perform a complete reset on my phone (Nokia N79 v30.019). However, upon trying to re-install Nokia Messaging Email software, I can't get past the setup process, as I get an error message saying "Unable to connect to server. Try again later.", right after I choose the email service I wish to use. Shouldn't I be asked for my Nokia Email account login at this point, and not which Email service I would like to use? Is the server down or is it a problem with handset?
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Dec 10, 2014
I have an iPhone 4S with 8 Gig memory, 1.1 Gig currently free.  I recently converted to ios 8.1.2. Subsequently, the phone has stopped working on my wireless network, neither receiving or sending email, nor connecting to the internet. The router diagram shows that I am connected via WiFi, but when I try either of these functions, I simply get into a continuous loop.Â
I have already attempted this with and without connection to the iCloud drive, rebooting everything (router, modem, iMac, iPhone). I have one other iPhone (same specs) and an iPad mini, that both work on the network. The iPhone giving me the problems works fine on the Verizon network and on other WiFi networks.Â
Info:
iPhone 4S, iOS 8.1.2
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Dec 27, 2011
I have two email accounts associated with my Blackberry Bold. Both worked fine. I then stopped receiving emails to one. When I try to check that settings are right, i cannot because when I enter username and password I get a message: " The user name is invalid. A user name must be at least 4 characters". My user names is about 20 characters long.
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Nov 5, 2010
I have recently had to change my e-mail account passwords. Now in order to change them on my blackberry I am asked to do the following when I go to the set up:
File Path : Setup - Email Accounts
Existing Users If you want to access your email settings or you changed your device, log in
User Name:
Password:
I have 3 e-mail accounts going to this phone and each has a new password. I do not know what my user name is, I set it up 2 years ago...how do I retreive my username? when I click on "forgot password" it says the password has been sent to my phone, but I never receive it.
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May 27, 2010
I noticed today when I got home that none of my email had come through on my BB. I did a battery pull. So, I went to "Manage Email Settings" and tried to connect, but got "The application has encountered an error and cannot continue." Update - I just checked my device manager and it says I'm disconnected. It says "COM3/Disconnected" to be exact.
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Apr 16, 2010
When i first got my bb9700 i added my hotmail account and everything was working fine but i deleted my mistake and now when i tryed adding it again i get this msg sent to my phone. If you use an email client (e.g. Microsoft(R) Outlook(R), Mozilla(R) Thunderbird(TM), etc.) to access your avibassi91@hotmail.com messages, change your email client settings to leave your email messages on the server. If the email client does not leave email messages on the server, the BlackBerry(R) Internet Service may not be able to deliver them to your BlackBerry(R) device. To leave email messages on your email server you may need to complete the following steps:
1. In your email client (Outlook, Thunderbird, etc.) on your computer, under Tools or Mail > Preferences.
2. Select your email account.
3. Locate advanced, server settings or options.
4. Select the option to leave email messages on the server.
Refer to your email client help for more information. Sent from my BlackBerry device on the Rogers Wireless Network I cant find my own email icon on my blackberry screen but some of my msgs still get sent to my blackberry msg icon. im not that good with blackberrys and computers
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Jun 29, 2011
My email settings icon is missing in my Setup Folder. I only have three icons available in my Setup Folder; the icon for Setup Wizard Wi-Fi Settings and Bluetooth Settings. how I can retrieve the email Settings icon on my BB Bold 9700 so I am able to set up my internet email account on my BB?
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Jan 12, 2012
I can view the person who had this phones email account, but I can't set my new one up. I use the "email setup wizard" go into it, connect, and then it asks me my email address, I enter the CORRECT one and that's as far as this thing will let me go. I don't even get to the part where it asks me for a Password. after I enter my email address it tries to connect to the server (which is yahoo mail) and then I get the message "Unable to connect to server. Try again later."....And that's all it keeps doing. I have no clue how to set up an email on this phone. I use it with my WAN connection and with my providers internet and get the same message both times.
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Aug 19, 2010
Anyone else missing the 'Edit Signature' option under Email Settings on their 9650? I just noticed this afternoon it's not there. I'm running 5.0.0.810 on BES.Not sure how long it has been missing; if it has been gone since June since I switched from my 8330 to this 9650 or if it was when I upgraded from .732 to .810.
Just wanted to check, I'll probably try downgrading back to .732 to see if it brings it back.I've actually only got three options under Email Settings; Enable HTML, Download images and Confirm external image download.
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Jan 27, 2012
the 9780 handset unable to connect/pairing with HS300. i have tried as per user guide of HS300. the blue tooth option in phone is not able to discover HS300
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Dec 2, 2010
I'm having some trouble with my Bold's wifi and I'm not really sure where to begin - the wifi will work for a few minutes (browser displays the wifi icon), but then it'll suddenly disconnect, even if I'm still actively using it. I'm not really sure where to begin, but once it disconnects, i usually dissconnect the wifi and re-connect it, and it continues like that
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Jan 24, 2010
I upgraded to OS .442, and cannot find the link 'Enable HTML Email' under email settings?
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