Bold :: Installed BB Update And Now Can't Access Emails
Feb 9, 2012
I just installed a Blackberry update to my 9650 Bold and now I can't get my emails. I went to setup and it asked for passwords. I typed them in CORRECTLY and it doesn't recognize them. Frustrated I uninstalled the update and I still can't get the emails.
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May 28, 2012
I have checked my device application Management and I have Blackberry App World installed on my Phone, however, I can't find it anywhere on my phone to access it. I have searched for it and noting comes up.
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Sep 11, 2011
Is it necessary to have BIS to access emails, will only Data Plan from Mobile Provider would be sufficient.
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Mar 1, 2010
I recently got my first blackberry bold 9700 and have started experiencing problems with the emails. When I receive a new email I go to click into the message but when its loaded it from a previous email and not the email I am trying to access. Then if I know I do not want to open the email and just delete when I click to delete it deletes a previously saved email or bbm message.
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Jun 1, 2010
I am having trouble with some things that I havent been able to figure out by now and this is my last resort where to find answers. This issue is really bugging me. After literally spending two weeks with my service provider telephoning most time waiting in witing for a call center agent to get connected to and being each time transferred to another division to a last being transferred to the divission where I first started at speak meoving in a cricle and no one being able to help me and this whole theater every day the same for two weeks, I am turning now to the people here hoping I could find some answers
1) My provider in Switzerland is sunrise (BIS), so I went on to the website sunrise.blackberry.com and entered my existing accounts, 4 of them. Additionaly I registered a new blackberry email address to be able to use the true push service which is xx@sunrise.blackberry.com (xx being just a placeholder for my real name). The problem is though that I haven't been able to find out the mail settings I have to enter into my Mail Programm on my PC so I can access the emails on my computer. I dont know if it's a pop server, an IMAP server and not to speak of the mail settings of the server settings for incoming and outgoing email. Since it's actually a BlackBerry server I figured that the servers are BB managed (no one at Sunrise Switzerland even knew what BIS is or that you could receive PUSH mail with the Blackberry email).
2) I tried to register a new email address at https://bis.na.blackberry.com/html for a direct xx@blackberry.com email address thinking that maybe with this, it would easier to find infos about the settings. The problem here is that I have to enter my PIN (no problem) and ESN/MEID number. The Problem is that I haven't been able to find those numbers now mather how hard I tried; they are not even listed in options>status.
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Jan 30, 2012
I have recently updated my software to 6.0 3084 from 6.0 2333 and now I cannot get any or my emails. Why is this happening?
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Sep 7, 2012
I am having issues with my 9790 after upgrading the os to 7.1. I cant access any data services with my carrier?
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Dec 21, 2011
Since I updated my OS and had to re add all my emails only one certain email I cannot send off, I receive all email but cannot reply back to people. I have a Bold 9700.
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Sep 17, 2012
Basically I can't access my emails - the star/asterisk sign shows up on the menu to show that new messages have come in (and I know they have because I can see them on my laptop) but when I click any of the email icons (the general 'Messages' one, or the two separate email accounts I have) they just take me to text messages rather than email messages.
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Mar 12, 2012
When reviewing emails on my iPhone and let's say I only selected pull in the 50 latest emails, there use to be a button where I could request pulling in more emails. Did that go away with ios 5.1?
Info:
iPhone 4S, iOS 5.1
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Jun 6, 2012
Is there a way I can view emails that I sent from my iPhone 4 that were stored on my iPhone (instead of my Sent folder)?
Info:iPhone 4, iOS 5.1.1
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Feb 19, 2012
my mom gave me her blackberry tour when she upgraded and I had it unlocked.so I could use it for my move to Dubai.In Canada, I was able to use voice, SMS, access email and BBM via FIDO.I could not see any internet icon so I didn't have any data plans.It was all pre-paid.I had a TOUR from work previously and was able to access voice, SMS, internet, BBM....is this the difference between blackberry enterprise (which I assume is available only for businesses) vs the Blackberry Services (Email or Social Networking) for personal use? When I moved to Dubai, I pulled the FIDO sim card and obtained a du sim card (yes "du").I then paid for and activated my blackberry services (email / BBM) however when I tried to set up my email account, I got a "Your device had a problem connecting to the server" error.I tried pulling the battery, registering through Advanced Option, Host Routing, registering online at du.blackberry.com and when I try to register there, I get the message that says my device cannot be registered and to try and register through advanced options and if that doesn't work contact my wireless provider.
Someone from their technical support got back to me and said that my blackberry service is associated with my previous wireless provider (FIDO) and that I had to call FIDO to get the PIN released.I did that and FIDO said it was released.I've tried repeating the previous steps for registering / setting up email and I'm still getting the same errors. Initially when I got the du sim card, they activated a blackberry social account for me and this was not what I wanted so they deactivated it.I wonder if somehow my device is actually registered with du, but on the wrong plan.so this is why I can't access the email / bbm service.
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May 25, 2012
I have two email accounts set up on by Curve 9360. When I click on either email icon now I just get access to my txt messages! I'm still receiving emails which I can open and reply to but when I close them I can't access them again and they disappear.
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Feb 21, 2010
I keep getting an error stating; "Unable to add account. Please check your information and try again."Now, I'm not sure what my Mailbox name is.I was told to log in on my computer's browser to my work email via Outlook Web Access and put the cursor over the inbox to read the name on the bottom of the screen.This is all it reads: "https://webmail.(companyname).com/owa/#. What do I use for the mailbox name?
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Jan 6, 2010
I'm running .400 and I cannot figure out why my Gmail doesn't forward to my BB emails sent to myself. If I'm on my PC and I compose a message to the same email address I'm writing from, which is connected with my BIS, the email doesn't appear on my BB ever.In Gmail, I have forwarding disabled but POP enabled.
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May 12, 2011
I have just bought the blackberry 9300 only 3 days ago and its already messed up, I can't receive e-mails, I can't send/receive bbm's, I can't access App world, finally I can't access facebook. But I can still access the internet, phone and text messages.
My information is:
Blackberry 9300 smartphone (3G, WiFi)
6.0 bundle 1879 (v6.0.0.448, platform 6.6.0.124
My network is Three (3)
I have tried a hard boot many times, also tried "registering the network" and got to "sending service books" and couldn't get passed the "e-mail accounts setup" because it says "your device had a problem connecting to the server".
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Sep 12, 2011
i recently downloaded an app and today i deleted it, it then rebooted. when it restarted it came up on the screen " uncaught exception: application net_ rim_bb_ messaging_app(60) is not responding; process terminated " and give me the option to press ok but wont do anything . the screen has frozen and i have emails and messages and it wont let me into them. There is also a new envolope box in between the where you recieve your emails and messages and it has a yellow envolope at the bottom of that. i've tried taken out the battery and restarting it but it does the same thing. it will let me in to everything but the things i need internet for as well
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Dec 25, 2011
I used to received emails in my phone. However, I formatted my phone and then I couldn't access my email by my phone any more. I tried to setup my Emails account by deleting the old address and add new one, but when I select the address and go to menu, it doesn't show (delete)....
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Apr 18, 2011
I hope I'm not alone being confused by the many versions of OS for the 9105. Having checked for updates via the BB website, and been told none available, I'm wondering if the auto-check only works within a main version i.e. OS 5 or 6.I have an unbranded UK handset presently running v5.0.0.884 (platform 6.2.0.94). I assume there is no update within OS 5.However, what about OS 6? Can OS 6 be installed as an update? Depending on where I read I get the impression OS 6 is available for my handset, but then other sources seem to indicate not.If it's not available, fine. If it is, then I decide whether to do it or not.
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Dec 18, 2011
I my dad recently bought the Nokia N8 after playing about with mine, I recieved the phone unlocked and set about setting it up for him, though i'm having foul problems with the maps! i've installed them, re-installed them, uninstalled and then reinstalled again and no luck, there wasn't even a Maps icon any time it was installed, but on my Nokia N8 when it was installed if went straight onto my home screen? how can I finally download these maps to this phone for my dad? he's starting to become really impatient because he needs to use the maps for his job
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Jan 29, 2011
I seem to have lost all internet connection and the letters GSM keep appearing in the top right hand corner
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Aug 7, 2011
When I click on any email icon and the Text icon nothing happens. Whereas in the past (like even early this afternoon) I would be able to see emails or texts - or if no email or texts it would say 'No messages' - I cannot open either emails or text and therefore cannot create, read, or anything else. The scroll button is inop after clicking on email or text and I must it the exit button to regain control of the scroll button.
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Jun 21, 2010
I've had the GM for a few days and I'm wondering how to upgrade to the public release of iOS4... iTunes says there's no updates available. I don't want to do anything unnecessary/anything to screw up my phone.
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Aug 22, 2011
I installed last update 3. something, and now it tells me my SD card is not installed. I tried reinstalling the update, and reinstalling the SD card, and nothing helped. I even reformated the card to see if it helped. It was working perfectly fine with previous version of OS.
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Sep 30, 2012
When I'm trying to update Xperia neo v firmware there is a message from step two that informs me Sony update engine could not be installed (error 0x0803d0020), what can I do?
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Sep 24, 2015
installed update on Galaxy s5 and now phone has slowed down considerably.
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Mar 29, 2012
Installed software update now I can't get on the Internet with the phone and typing is extremely slow?
Info:
iPhone 4S
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Apr 10, 2012
I just received notice that I had five iphone apps (IOS 5.1, 4s) to update. When I checked to see what they were I found that I had never loaded the original apps and that they were apps with either languages or support sites in what appeared to me to be Korean, Vietnamese, Pakistani and other non-English languages. To me, this raises some serious Security Concerns;
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Jun 4, 2012
I did tried to download and install iOS 5.1.1 software update but unsuccessful. How do I solve this problem? If not download and install will it effect to my iPhone 4s?
Info:
iPhone 4S, iOS 5.1.1
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Jul 9, 2015
The update file can be downloaded but can not be installed. The phone is rooted and then unrooted. The SmartSwitch is also useless. There is no 5.1.1 Turkish rom when you search from Google.
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Feb 18, 2010
Yesterday i installed an app from Dictionary.com called Dictionary. i already had it installed but wanted to perform an update cause u cannot copy and paste the corectly spelled word directly into wherever u originally mispelled it. Anyway i performed an update, Bold asked me to reboot, now the phone boots half way, then restarts.over and over and over and over. Im back down to my Pearl. Is there any way to salvage this situation without me having to erase and reinstall everything from scratch? Is there a"safe mode" i can boot into on the phone and manually remove the app cause i have a feeling thats what's causing the reboots.
thanx guys.
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