BB Curve :: Can't Access Emails In 9360?
May 25, 2012
I have two email accounts set up on by Curve 9360. When I click on either email icon now I just get access to my txt messages! I'm still receiving emails which I can open and reply to but when I close them I can't access them again and they disappear.
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Jun 27, 2012
I've had my curve for 2 months without incident. I sync 2 gmail accounts on my BB.Since three days now, I am receiving partial emails, with the last part obscured by a checkered pattern. When I choose options, see more or all of conversation,
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Sep 17, 2012
Basically I can't access my emails - the star/asterisk sign shows up on the menu to show that new messages have come in (and I know they have because I can see them on my laptop) but when I click any of the email icons (the general 'Messages' one, or the two separate email accounts I have) they just take me to text messages rather than email messages.
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May 12, 2011
I have just bought the blackberry 9300 only 3 days ago and its already messed up, I can't receive e-mails, I can't send/receive bbm's, I can't access App world, finally I can't access facebook. But I can still access the internet, phone and text messages.
My information is:
Blackberry 9300 smartphone (3G, WiFi)
6.0 bundle 1879 (v6.0.0.448, platform 6.6.0.124
My network is Three (3)
I have tried a hard boot many times, also tried "registering the network" and got to "sending service books" and couldn't get passed the "e-mail accounts setup" because it says "your device had a problem connecting to the server".
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Sep 12, 2011
i recently downloaded an app and today i deleted it, it then rebooted. when it restarted it came up on the screen " uncaught exception: application net_ rim_bb_ messaging_app(60) is not responding; process terminated " and give me the option to press ok but wont do anything . the screen has frozen and i have emails and messages and it wont let me into them. There is also a new envolope box in between the where you recieve your emails and messages and it has a yellow envolope at the bottom of that. i've tried taken out the battery and restarting it but it does the same thing. it will let me in to everything but the things i need internet for as well
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Jan 29, 2011
I seem to have lost all internet connection and the letters GSM keep appearing in the top right hand corner
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Mar 31, 2010
I'm unable to read individual emails when using the Outlook Web Access site in the internet browser window.I am using this to check work email and would rather do it this way (over the internet) than using the e-mail client that is part of the device. I'm able to log-in to my inbox and see everything I should see, however when I try clicking on an individual email to read it, nothing happens. I've tried clicking on the sender's name, the subject line and everything else on the line for that email. When I do that nothing happens.Am I doing this wrong? Is there somewhere else I'm suppose to click? Is there possibly some setting that needs to be turned on or maybe one that is on that should be unchecked?Any help would really, really be appreciated.
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Dec 23, 2010
I was sent an email with a large attachment with it and now I'm unable to access my emails nor send texts?Whenever I try, I'm presented with this error message: -'Uncaught exception: java.long.array Indexoutofboundsexception' and an 'OK' button.When I click this, (in the vain hope all will be OK from there on in, it logs out of the app and I'm back to square one!Therefore rendering the phone useless!When I contacted Blackberry support, it states that it has no knowledge of 'Uncaught exception: java.long.array Indexoutofboundsexception' ?
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Jun 15, 2012
I need to know how to access my media card on my phone: blackberry 9360. when I download or save pics or songs to my phone on to the media card, I can't access them at a later stage!
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Sep 11, 2011
Is it necessary to have BIS to access emails, will only Data Plan from Mobile Provider would be sufficient.
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Mar 12, 2012
When reviewing emails on my iPhone and let's say I only selected pull in the 50 latest emails, there use to be a button where I could request pulling in more emails. Did that go away with ios 5.1?
Info:
iPhone 4S, iOS 5.1
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Mar 1, 2010
I recently got my first blackberry bold 9700 and have started experiencing problems with the emails. When I receive a new email I go to click into the message but when its loaded it from a previous email and not the email I am trying to access. Then if I know I do not want to open the email and just delete when I click to delete it deletes a previously saved email or bbm message.
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Jun 6, 2012
Is there a way I can view emails that I sent from my iPhone 4 that were stored on my iPhone (instead of my Sent folder)?
Info:iPhone 4, iOS 5.1.1
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Feb 19, 2012
my mom gave me her blackberry tour when she upgraded and I had it unlocked.so I could use it for my move to Dubai.In Canada, I was able to use voice, SMS, access email and BBM via FIDO.I could not see any internet icon so I didn't have any data plans.It was all pre-paid.I had a TOUR from work previously and was able to access voice, SMS, internet, BBM....is this the difference between blackberry enterprise (which I assume is available only for businesses) vs the Blackberry Services (Email or Social Networking) for personal use? When I moved to Dubai, I pulled the FIDO sim card and obtained a du sim card (yes "du").I then paid for and activated my blackberry services (email / BBM) however when I tried to set up my email account, I got a "Your device had a problem connecting to the server" error.I tried pulling the battery, registering through Advanced Option, Host Routing, registering online at du.blackberry.com and when I try to register there, I get the message that says my device cannot be registered and to try and register through advanced options and if that doesn't work contact my wireless provider.
Someone from their technical support got back to me and said that my blackberry service is associated with my previous wireless provider (FIDO) and that I had to call FIDO to get the PIN released.I did that and FIDO said it was released.I've tried repeating the previous steps for registering / setting up email and I'm still getting the same errors. Initially when I got the du sim card, they activated a blackberry social account for me and this was not what I wanted so they deactivated it.I wonder if somehow my device is actually registered with du, but on the wrong plan.so this is why I can't access the email / bbm service.
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Feb 9, 2012
I just installed a Blackberry update to my 9650 Bold and now I can't get my emails. I went to setup and it asked for passwords. I typed them in CORRECTLY and it doesn't recognize them. Frustrated I uninstalled the update and I still can't get the emails.
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Dec 25, 2011
I used to received emails in my phone. However, I formatted my phone and then I couldn't access my email by my phone any more. I tried to setup my Emails account by deleting the old address and add new one, but when I select the address and go to menu, it doesn't show (delete)....
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Aug 9, 2012
My company just recently singed a contract with AT&T. Nearly all the employees were provided with Blackberry Curve 9360's. We use an Exchange Server (remote desktop)and Microsoft Outlook. Is there a way to sync the Curve 9360 with an Exchange Server (remote desktop) and Microsoft Outlook?
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Aug 7, 2011
When I click on any email icon and the Text icon nothing happens. Whereas in the past (like even early this afternoon) I would be able to see emails or texts - or if no email or texts it would say 'No messages' - I cannot open either emails or text and therefore cannot create, read, or anything else. The scroll button is inop after clicking on email or text and I must it the exit button to regain control of the scroll button.
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Jun 25, 2010
My E63 crashed after a software update last night. I seem to have recovered most stuff, but now can't access my emails from the Active Home Screen. It shows that new emails have arrived, but when I click on the icon - nothing happens. Just stays on the home screen. I can access emails by going Menu-Installations-email, but this is a bit of a faff!
Any ideas? I'm using the Nokia Messaging email for my Hotmail account. It all went smoothly for the last year....
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Jun 12, 2012
My iPhone 4S allows retrieval of 1000 emails. If I backup to iCloud,will I have access to greater than a 1,000?
Info:
iPhone 4S
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Sep 4, 2012
Im looking for help I purchased a 9360 the othe day and can't get over how hot the back becomes,and how poor the battery life is. I have taken the first one back to the shop and they couldn't get over it either so swapped it for another one. The replacement is just the same Is anyone else having the same problems or know if there is a cure/fix for this.
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May 30, 2012
after I put other sim card on my phone and wipe my phone...until that i cant used anymore my BIS?
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Jun 1, 2010
I am having trouble with some things that I havent been able to figure out by now and this is my last resort where to find answers. This issue is really bugging me. After literally spending two weeks with my service provider telephoning most time waiting in witing for a call center agent to get connected to and being each time transferred to another division to a last being transferred to the divission where I first started at speak meoving in a cricle and no one being able to help me and this whole theater every day the same for two weeks, I am turning now to the people here hoping I could find some answers
1) My provider in Switzerland is sunrise (BIS), so I went on to the website sunrise.blackberry.com and entered my existing accounts, 4 of them. Additionaly I registered a new blackberry email address to be able to use the true push service which is xx@sunrise.blackberry.com (xx being just a placeholder for my real name). The problem is though that I haven't been able to find out the mail settings I have to enter into my Mail Programm on my PC so I can access the emails on my computer. I dont know if it's a pop server, an IMAP server and not to speak of the mail settings of the server settings for incoming and outgoing email. Since it's actually a BlackBerry server I figured that the servers are BB managed (no one at Sunrise Switzerland even knew what BIS is or that you could receive PUSH mail with the Blackberry email).
2) I tried to register a new email address at https://bis.na.blackberry.com/html for a direct xx@blackberry.com email address thinking that maybe with this, it would easier to find infos about the settings. The problem here is that I have to enter my PIN (no problem) and ESN/MEID number. The Problem is that I haven't been able to find those numbers now mather how hard I tried; they are not even listed in options>status.
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Jun 6, 2011
When I delete an e-mail, nothing happens, I scroll do wn and the icon changes to an opened envelope and greys out but the top line states:(0 items)But it will not disappear. Also, when I create and try to send a message, I get nothing.I have a gmail account which has always worked perfectly but this has started happening in the last few weeks,I have a BB Curve 8520 running software v5.0.0.681I have "338 messages" and counting....
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Oct 18, 2011
I have a new Curve 9360 and since i updated my software, the BBM icon on the desktop will not open the BBM menu with contacts etc on. I can receive and send messages. When they appear but can't get my contacts and add new etc.
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Dec 1, 2012
My daughters phone used to connect as USB and you could see her phone from the computer (iMac, Windows). Now when she chooses USB it does not prompt for password, and only connects for charging as if she chose Charge Only.
I don't think it's the computer, same effect on our iMac and 2 Windows computers. Is there a setting in her phone which needs to be changed, or some software update (it seems to be fully updated)
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May 25, 2012
I got a blackberry 9360 on contract about 6 months ago the first bb got some software problems and vodacom gave me a new one the second bb just started switching off wile I am using it so on I gave it in for repairs and they gave me a new one again so now I am on my third blackberry 9360 that is just giving me problems the same as the second one did just switching off about ten times a day The place I have my contract with is just telling me to go to the head office and speak to the people there?
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Jan 31, 2012
So yes, when I press the lock button, after 30seconds it unlocks itself. If I have a password, it just lits up and tells me to enter the password.
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Apr 7, 2012
my bbm stopped working yesterday but i keep getting recent updates occasionally, so i topped up £5 and it took the money and completely stopped working what should i do?
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Jan 28, 2012
how can I set my email to BB 9360?When I wanna set that, BB gave me only one options by Enterprise but I'm not bussines man, I have no domain.so, how can I change my email settings?If I want to change my "messages settings", I cannot start "administration of email settings" because BB told me "this aplication cannot run".My service provider doesn't want to help me.
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Dec 6, 2012
My Blackberry curve 9360 not switching on, it was fine in the morning, later in afternoon, when i check i was in s/o mode. So i tried charging it. As soon as i switch on charger Red light glow for few seconds.
However now it is more than 2 hours still not getting switch on.
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