BB Tour :: How To Permanently Disconnect The Handheld
Jan 20, 2012
I've turned the Data Serviced to OFF, but every two minutes, my BB Tour connects via EDGE. How to stop that?In the Europe, the mobile Internet is quite expensive, that's the reason.
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Apr 21, 2010
I work for a Verizon premium retailer (aka indirect store). So of course we don't have all the resources/equipment that a corp store does, but we still try to solve issues to the best of our ability unlike many indirects.
I had a guy come in yesterday with what I believe to be a bricked Tour...basically was stuck on the white screen that said it needed to be taken "for repair." After some quick research here I concluded it was probably due to the 5.0 problems people have been having and I had a new one shipped out to him next day under warranty.
The problem is he aparently has tons of contacts, and of course like many people didn't use DM to do backups. Is there any way that those contacts could be accessed? We do have the same machine a corp store uses but I'm thinking that's not going to pull them...I didn't know if there was a way to restore a earlier OS with DM and keep the contacts. I'm guessing no, but figured I'd check the best source!
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Apr 19, 2010
So I was using VZ Navigator for a little road trip this weekend, and as I was using it I noticed my Tour getting very hot. I checked the temp and Meterberry said it was 114 degrees! So I turned off VZ Navigator but a few minutes later my phone restarted itself and now the only screen I can see is a white one saying: "Technical Issues Please Return to Place of Purchase for Repair". Took it to VZW and they told me I need to get one overnighted to me and there was nothing they could do. Oh and I tried Desktop Manager and it wont recognize my bb no matter what I did (even the version without media manager). So now I play the waiting game without my BB. Has anyone else run into this problem with their tour overheating?
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Jul 18, 2011
i am having a problem whuile operating the blackberry desktop manager after connecting my handheld. it says "handheld application loader wizard has encountered a problem and needs to close.we are sorry for the inconvenience". im unable 2 do anything on my device except take a back-up.
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Feb 18, 2010
I bricked my 9630 and I am thinking of upgrading to 5.0. My carrier has not supplied me with a 5.0 yet, so I was thinking of using the Verizon 9630 5.0 version. My question is if I am not successful loading the 5.0, is it easy to reinstall my 4.7 from my carrier or will I run into a problem?
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Jul 26, 2012
My problem is disconnecting my BlueAnt Bluetooth from my blackberry 9330 and connecting the Bluetooth to my blackberry 9350 However, I can't connect it to my 9350 which is my new phone because of the data that has been programmed into it from the 9330.
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Apr 29, 2010
Searched but could not find anything. My Tour shows 1 email but I've deleted all. How do I clear this notifier?
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May 28, 2010
i have noticed recently that after i receive a video or txt msg with sound that after i view the msg and get a call or use my ptt and hang up it plays the sound from the msg. it stops after i do a restart but what cases it?
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Apr 23, 2010
For the last 2 weeks, I've been receiving a call from a "private number." The calls come at either 10 or 11 AM and also at 2 or 3 PM like its happening on the hour. They are disconnected from the other end after 3 seconds...there is no one on the line, nothing computerized, no static, nothing. Anyone else having these issues? I have the latest VZW software fwiw.
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Apr 12, 2010
Maybe this is in the VZW Tour 5.0 software thread or something, but after completing the software upgrade, when I receive emails through my Gmail account and decide to delete an email, I am no longer getting the option to delete from the mailbox, the device, or both, although the option is set uo from this particular email account. I'm not having any problems with the Yahoo email account. I've removed the email and readded it on the phone as well as on the Blackberry Internet Server website.
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Dec 6, 2012
I had my yahoo messenger in my phone and when i tried to log in im getting service is not enabled for this device. what shall I do?? It is useless that you had the YM app ready, yet u cant use it.
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Feb 8, 2011
If I wish to reinstalled handheld software OS5.0 to my BB 9300 curve 3G since it was corrupted, please advise whether the following steps are correct?
1st download blackberry desktop manager version 6.0 or version 5.0 to personal computer (PC) and backup necessary applications and contacts.2nd connect with USB cable to BB handset via PC and start download OS5.0 operating system through local telco service provider.anyone can provide to me correct lingkage to blackberry desktop manager version 6 or 5.
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Mar 26, 2010
I've been having trouble with my Storm 9530 over the past week. It's not been turning on; I've charged it and it's still just a black screen. Sometimes it turns on to the white charging screen with the little lightning bolt on it and ocassionally it charges up to where it fully turns on but after a while it says "Battery drained - turning handheld off" and it turns off. I've done some googling and saw that other people have had this problem URL...
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Mar 9, 2012
Whenever someone emails me a Word or Excel document, I try to open it and get the message: The protocol specified is not supported by the handheld. Please try a different URL.
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Aug 26, 2010
Just downloaded 5.0 software a few days ago. I now notice the "thinking clock" on the screen frequently when using some applications. I do not have a SD micro card at all. If I install one would current apps run better, or faster? I always thought that the SD cards were simply to store data,
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Mar 9, 2011
i have a curve 3g and recently it has come up with the message ''Battery drained, shutting down handlheld''.
this has only recently started happening. i checked the usage and i dont think it is anything to do with any applications, is it just a chance that the battery is worn, iv had it for about 18 months now.
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Feb 6, 2012
I was using my phone when the speaker blew now it is extremely difficult to hear anything on this phone who should I contacted to have this phone repaired or replaced?
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May 17, 2011
unable to use the dete from handheld option
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Jul 5, 2012
i brought my bb to a sauna room, and a day after that, my bb suddenly restarted itself and when it turned on the screen was all white with Blackberry Wireless Handheld on top of the screen and 1997-2008 RIM on the bottom of the screen.
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Aug 5, 2011
I recently received a replacement Blackberry Bold device. On my old phone I had it set up to ask whether I wanted to delete email messages on just the handheld device or both. I like having the option. On this replacement device I can't find this optional setting. I'm even having a hard time accessing the various email options.
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Jul 28, 2010
want to know how to make an blackberry handheld device MVS activated
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Apr 14, 2012
I am having 8530 with OS 5, i am selecting option delete email from handheld and mailbox but mails are still reflecting in mailbox, i tried every possible permutation and combination in email--->options--->email settings and email reconciliation.
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Dec 29, 2011
Every time i try to connect yahoo messenger i get this error (Service not enabled for this handheld) Iam using 9810 Torch 2.
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Jun 8, 2010
When I sent emails, the sent mails show up in my BB 8900 "inbox". So, if I send an email to myself, both the mail (received) and the sent mail show up in the handheld "inbox". I could not find a set up option so that the send mail will not be listed in the inbox. Any idea? Thanks.
I have the following set up:
Messages > Option > General Options > Email Reconciliation > Delete on : Mailbox and handhel. Wireles Reconcile : On On Conflict: Handhel Wins
The delete works fine.
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Jan 6, 2010
I usually do a battery pull every 3 or 4 days. I always send my service books by way of my laptop from the T-Mobile website. When I am not at my desk and want to send servicebooks what is the easiest way of doing this on the handheld? (9700)
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Apr 18, 2010
For the past 3-4 days I've been having problems with emails being deleted from my handheld that I didn't actually delete. I have it set to keep messages for 30 days but emails I got on Thursday and Friday are already gone. When I deleted something else today I noticed that the saved messages I had are no longer on my handheld. I saw on another thread to increase my memory but it's currently at 39 for applications and 866 for the device.do I need more and how do I get it? If not is there something to do to?
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Jun 9, 2010
i just bought a new 9700. its an unlocked orange 9700 operating V5 OS i am having a problem that whenever my battery gets below 50% the device shows me a message "battery drained, turning off handheld" and the phone shut down.and when i try to turn it on,it only shows the red blip at the LED and then it stops and nothing happened the phone didnt revived.so i charged the phone and it works.but still whenever the battery starts to fall below 50% power, the message show up and the device died. what happen to the phone?i am a fresh blackberry user.somebody please give me some advice. i have tried the power saving advice from http://supportforums.blackberry.com /t5/BlackBerry- Community-Post/Power-Saving-Tips-for-your-BlackBe but the problem still persist.
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Jul 6, 2010
I keep receiving messages from RIM network on my handheld. They state that the message is used to carry data between the Blackberry handheld and an associated server and advise me not to delete, move or respond.
Anyone have any idea as to how i can get these messages not to appear constantly?
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Apr 6, 2012
I would like to install the East Asian language software on my Blackberry Bold handheld. Unfortunately my wireless service provider (Vodafone NL) only supports the multi language software and not the all language or East Asian language software.
So therefore my question, how could I download the Asian language support although my wireless service provides doesn't provides any?
In the old days, and in this age its only one year ago, it was possible to download all the necessary software on the Blackberry website, so on my 4.0 OS I could easily add the East Asian language software. Recently I ubdated my handheld with the 6.O OS and now I am confronted with this problem. Hence I now its possible to get the East Asian language support, and after enjoying its advantages for more than a year I can't do anything without.
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May 1, 2012
Previously I was using a Bold 9700 handheld and was able to pair it with my Platronics 975 Discovery Bluetooth earpiece.Recently I changed to the Bold 9900 and was unable to pair the handheld with the same earpiece. I activated my Bluetooth in the 9900 in attempt to pair up the devices. But the 9900 was not able to detect the earpiece despite numerous attempts. I have checked and double checked to ensure both devices are switched on and the bluetooth is activated.Is the bluetooth in my 9900 malfunctioning?
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Jan 3, 2012
what this message means?. I cannot update my software. Nor can i find a resolution.
" Handheld application loader wizard has encountererd a problem and needs to close."
I can probebly add the tech files if required.
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