BB Torch :: Missing Desktop CICAL Service Book
Nov 2, 2012
I have a Canadian Rogers Torch 9180, software 7.0.0.254, platfirn 5.0.0.451, available KB 167173.The phone is activated on our cloud Blackberry Administration Service with Exchange 365 and for some reason the CICAL service book is missing on the device so any calendar invites are blank. I have followed BB article KB10594 and on the BAS tried resending the service books. On the device properties it does say that the last transaction was delievered and nothing I can see has failed. Obviously since the CICAL book is missing I am unable to delete and undelete it as per the KB article.
We only have one default IT policy and others are on it without any issues. And yes I have double checked that nothing is disabled in the PIM sync in the policy. We do not have any Groups setup, everyone is under the default group.Not using any other calendar apps on the phone. In the BAS it does say that the Wireless calendar is Disabled but there's no way I can see in the BAS to enable the calendar.
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May 11, 2010
I have 4 Gmail addresses on my BB Bold and the main account is missing the "email name [SYNC]" in the service book (I accidentally deleted it I think). Since I'm having issues with syncing already I figured I need it but I'm not sure. I resent all service books, but this particular one is still missing.
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Aug 18, 2010
I got my torch 9800 on launch day. i loved this device and definately felt like i was upgrading from my old device (iphone 3g). as much as i love the capabilities of the device i have run into a few issues, specifically network issues. it all started on sunday when all of a sudden i lost connection to the blackberry servers(the little logo in the corner was gone..) i went to at&t on monday and they could not figure it out. apparently my service book for the blackberry internet service got deleted(i didnt even know what a servicebook was lol) so i went home later that night and downnloaded the at&t software and reinstalled the os and this worked. then all of a sudden today, my fb was acting up, so i deleted the app. then i lost the connection again... do you guys have any idea what could be causing this? im currently reinstalling the os as i write this.
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Dec 1, 2011
how to send service book to blackberry
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Mar 28, 2012
I just bought a unlocked Blackberry from Verizon on Ebay, I live in Brazil so that makes thinks more complicated, anyways, after calling Blackberry and my service provider. I found that my service book has no entries either my host routing table, and when I try to register that host routing table it says that the message has send but nothing happens, I really don't know that to do. In my mind I think that I have to download all the service books again, but I don't know where I can find it. I also tried to register on that BlackBerry Internet Service in my country but I also didn't get results. By the way, the only application that works with the internet is Foursquare. Additional things: they have a plan here in Brazil for Blackberry, I'm already on this plan, but guess what, can't use the internet
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Jul 5, 2011
I am trying to sync to my MAC via Blackberry Desktop Software for MAC. It worked fine the first time, but now it tells me that the Contacts are configured to sync wirelessly, and that I should turn that feature off.1. I can't find how to do so. It says that I need to open the Address book and see it in Options, but a... The app is not called Address book, but Contact, and I don't see that Option there b.... It would be nice to do it wirelessly, but I don't know how to!
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Feb 24, 2011
I am a new user to BB Torch. I have the newest version of BB Desktop Software but I can't find Contacts Book on it.
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Aug 14, 2011
When using my blackberry with my desktop software, my music sync failed to load. This is the message I get on my Desktop Software,Music service failed to load.An unexpected error occurred.
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Jan 25, 2010
I have been synching both Yahoo Address Book and Yahoo Calendar successfully for months.Suddenly, Address Book no longer synchs.Yahoo calendar still works.The problem occurs aftew Desktop reads all the contacts.It halts while "Synchronization Progress reading from Yahoo Address Book" displays.That message has displayed for up to an hour with no progress.I then disconnect and halt Desktop.I can still synch Yahoo Calendar.I have not updated desktop or device software.
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Jul 25, 2012
I was wondering if deleting a CMIME service book also removes the messages on the device?
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Mar 28, 2012
i just bought a unlocked Blackberry Tour 9630 from Verizon on ebay, it doesn't have WiFi so I have to use the 3G internet. I live in Brazil, anyways, so when I try to connect to the browser it says: "No service book entries. Please contact your service provider to enable the Browser on your device." So I was searching for help and everyone has entries on service book, but when I go to options > advanced > Service Book > * No Entries * I try to register but nothing happens, I really don't know what to do
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Jul 15, 2010
I did the infamously foolish act of accidentally deleting the service book for my blackberry browser on my bold 9700. I checked other threads but everyones solution seems to work but for me.I think there was two icons, one was named "Browser" and the other "Internet Browser" (Correct me if im wrong.) I somehow deleted the service book for the Internet Browser. My service provider is Vodafone Qatar in the middle east and they are still new. I tried to resend service books and i get a message saying I registered my BB to the server and when I battery pull my BB, only one browser icon is still there. Is there any other way to retrieve/restore that other browser icon? I checked the setting to show all my icons and everything but its not there. (I guess I completely deleted it.
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Jun 18, 2010
Each time I reset or restart my Bold, all these service books are put on my phone automatically. Things like Facebook, AccuWeather, TeleNav, Tetris Demo, ToneMaker Demo, A BUNCH of games and other things. They are not installed but they are links that open up my browser to download them. I delete the service books so its goes away, but after i restart, BAM they are all back!!! this never happened before I got a free month of data service from t-mobile. Or is this an automatic when you get a data-plan? How can I stop or block this?
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Feb 14, 2010
If I remove a service book related to an app, say Need for Speed, will that get rid of the app all together? For some reason I can't just uninstall the app but I can hide it. That doesn't do me much good because I know it's still back there hiding and peeking back at me.
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Oct 1, 2011
Trying to sync BB tour 9630 w/desktop Microsoft outlook but organizer says the address book not installed.doesn't appear that contacts are on BB either.
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Aug 24, 2011
have 6.0 on my Bold 9700 and am using Desktop 6.1.0.35. In the organizer it saysAddress book, calender, memo, and tasks are not installed. Will not let me sync. I have wiped the BB several times and retried. nothing seems to work. I have read many posts but can not find anything to work.
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Mar 21, 2010
Well everytime I delete say Nascar Sprint Cup browser config ill do a reset and the icon to instal it comes back and its back in the service book. Same with facebook sprint music store software store and some others. Why do they keep restoring back to the service book?
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Oct 31, 2011
I have blackberry bold 9900 and when I want to open an attachment (pic) in email that message will appear (more request cannot be completed service book information not found blackberry) what I do?
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Jan 11, 2012
I accidentally deleted my service book entries on my BB Pearl 8100. How can I have them back?
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Jan 28, 2012
My Employer allowed me to keep my corporate BB9700 after we switched to Iphones with another carrier. This corporate BB9700 was connected to the BES and had a Data Plan.
After the conversion to the new carrier I did a Secruity Wipe on the device as per the Instructions given however now my Browser Icon has disappeared from my Home Screen however I am able to click on the Browser Icon when I press down on the Menu Button. However when I click on the Browser Icon I receive the following message "Your device does not currently have any Browser Configuration Service Book Entries.Please contact your service provider to enable the Browser on your device." I called Rogers Technical Support however was not even able to get an explanation of what this message means?
My current wireless plan with Rogers does not include a data plan. Is that the reason why I see this message or do I need to reinstall the software? My BB9700 currently has OS5.
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Apr 27, 2010
I do not have wireless sync capabilities so I need to do it through Desktop manager and when I try it says:"Synchronization is currently unavailable for:Address Book Because the application is configured for wireless synchronization Desktop Sync for the above application will be disabled click help for information an how to disable wireless Synchronization on your device" "If wireless data synchronization is available for your BlackBerry® device, but you want to synchronize your organizer data using the BlackBerry® Desktop Manager, verify that wireless data synchronization is turned off on your device. Click Help on your device for more information about wireless data synchronization."
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May 4, 2011
I recently updated my software and all my contacts in my phone book went missing, but when a call comes in the correct details of the person calling shows on the screen... this is very bizarre? I have tried everything to get them back, but nothing seems to be working. Even when I add a new contact it doesn't show in my phone book. How can I fix this?
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Jan 12, 2010
So I wiped my bb bold 9000. All went well, except when I open up the Desktop Manager to sync my calendar and address book, DM gives me the following error message: The default service for your device's "address book" is no longer available. The new service for synchronization is "blahblah@wrongemail.com"
I have five email addresses linked to my Bold (yahoo, gmail, live, etc) and I want it to sync with my work address book and calendar (not blahblah@wrongemail.com). It had no problem doing this before the wipe...
I have gone in to options/advanced options/default services and changed both options (CICAL and CMIME) to my work email address, but I still get the error message. I even went so far as to delete all five email addresses and start adding them from scratch...making sure that I added my work email address first...figuring that may set it as default.
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Apr 21, 2011
I use my default calendar and either randomly or everytime I restart my phone the facebook calendar)reappears in the service book. I only use one calendar I don't need two. I turned off FB calendar sync and it still reappears. I double changed and my default is what is should be.
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Jun 8, 2010
I am using Blackberry 9520 currently on 3 Mobile Australia. I have a problem with send and receive email on device. It is because there are no email service on my service book. Even I add or remove email in BIS account serveral time and register for host routng table and clear service book. I've never been able to obtain email service in my service book. Email I add in BIS are @three.blackberry.com and @gmail.com but both of them not work.
I call 3 Customer Care for many time already but they fail to resolve problem. They told me that they already correct service book for me. They told me that the device I have might have a problem asking me to send to service center to check. In my opinion, I didn't make sense to me. Why other service book are working fine except email serivice? Why I cannot obtain only email service? Pin messange, Messenger and Browsing are working OK.
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Sep 22, 2011
I recently readded the newest version of Desktop Manager and am using the Blackberry Curve 3G. I have Windows Vista operating system and every time I try to use Intellisync to sync my Yahoo Address book with the device the program stops working. What am I doing wrong? I've tried to uninstall Desktop Manager and reinstall and it keeps happening.
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Feb 18, 2010
I am sure that this information is probably posted somewhere in these forums, but Ive tried 5-6 different searches and cant find what I need to know, so thought I'd try a post. I only want to transfer a portion of the contacts in my Outlook 2007 address book over to my BB, and keep those contacts through each synchronization (dont want to synchronize and have them all show up).
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Mar 26, 2010
My new E72 devolped an interesting problem:When i open the phonebook and start typing to look up a contact, a lot of contacts do not show up in the resukts. The same happens when i start typing on the home screen, however in messaging the lookup works. Example: want to call "Anna B." I type search for "Anna" in my phonebook, "Anna K." shows up, but "Anna B." and some other contacts containing "Anna" don't.search also does not work for the last name (for completeness).Interestingly, the affected numbers also don't show up on my car kit when the phone can't find them.I can, however just scroll through the contacts ( on the phone, not on the car kit) and, bang!, the missing contacts are actually there. so just search and car kit sync are affected.The problem can sometimes be solved by resterting the phone, sometimes not. In OVI Suite all (~280) Contacts show up and can be found.I have yet to determine wether the affected contacts are always the same, but it seems that way. They are a mixture of old/new with/without picture/email etc. so nothing obvious in common.
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Mar 12, 2012
My address book went missing the day before yesterday. I don't remember any error messages. I have checked all filters and they are not checked. Is there a way that I can retrieve these contacts? And my call log shows the names of the contacts properly but my messages do not have names attached just phone numbers.
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Jan 23, 2010
I just got this phone a couple days ago. My provider is O2de, and I have an unlimited data plan (that I verified was working when I couldn't get my browser to work) and I even pay €5 a month just because my phone is a BB. But when I try to get on the internet it says " your device does not currently have any Browser Configuration Service Book Entries. Please contact your service provider to enable the browser on your device".
I went and asked the next day, but they said everything is good on their end, and its a problem with my phone. Anyone have any idea of how to fix this? I cant send MMS because I don't have an email account registered because i cant do it without internet. Its really limiting what i can do with my phone.
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Jun 3, 2010
Im having trouble idk why been sending emails with out a problem did an upgrade to a hybrid but i dont think that is the problem re sent all my service books, but when i go to reply to an email it says i dont have a service book for messaging?
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