BB Tour :: No Service Book Entries?
Mar 28, 2012
i just bought a unlocked Blackberry Tour 9630 from Verizon on ebay, it doesn't have WiFi so I have to use the 3G internet. I live in Brazil, anyways, so when I try to connect to the browser it says: "No service book entries. Please contact your service provider to enable the Browser on your device." So I was searching for help and everyone has entries on service book, but when I go to options > advanced > Service Book > * No Entries * I try to register but nothing happens, I really don't know what to do
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Jan 11, 2012
I accidentally deleted my service book entries on my BB Pearl 8100. How can I have them back?
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Jan 23, 2010
I just got this phone a couple days ago. My provider is O2de, and I have an unlimited data plan (that I verified was working when I couldn't get my browser to work) and I even pay €5 a month just because my phone is a BB. But when I try to get on the internet it says " your device does not currently have any Browser Configuration Service Book Entries. Please contact your service provider to enable the browser on your device".
I went and asked the next day, but they said everything is good on their end, and its a problem with my phone. Anyone have any idea of how to fix this? I cant send MMS because I don't have an email account registered because i cant do it without internet. Its really limiting what i can do with my phone.
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Jan 3, 2010
I need cricket service book entries to have my browser and mms working again. i tried the register now thing. If u can email me at boliver1991@yahoo.com. Ive been searching all day for them.
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Jan 23, 2012
I bought a this blackberry on eBay and IM am trying to connect to browser but it wont let me. It saying your device does not currently have a browser configuration service book entries. It also does not have a wifi internet connection server. Help I have got a CD from blackberry but my computer does not have a CD player.
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May 28, 2011
i have i problem with my blackberry curve 8520 my browser is not working and appears a message like this:YOUR DEVICE DOES NOT CURRENTLY HAVE ANY BROWSER CONFIGURATION SERVICE BOOK ENTRIES,a while ago was working but now NOT ENY MORE,what can i do?
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Jun 7, 2011
my browser isnt working when i click on the icon a message is displayed "your device doesnt have any browser configuration service book entries "
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Jul 14, 2010
I just updated the software on my Blackberry Tour and now my calendar is behaving as it did two software generics ago! Specifically, when I change and appointment to a future date and then save that appointment, the calendar moves to that future date! This is terrible if you are moving several items out to future dates! Previously, the changed entry would just disappear from the screen (moved to the new, future date) and I would remain on the day I was working on.Secondly, when I open a future day in calendar, the “All Day Events” do not show first (as they used to). Instead you have to scroll up to see if there are any of these type events.Does anyone know of a way to change these settings/defaults.
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Dec 1, 2011
Somehow my Bold made a duplicate entry for each address I have in my address book. I don't know how or why this happened, but now when I go to sync my device with Outlook, it wants to put all those duplicated addresses on my desktop. Is there a way to delete duplicate entries in my address book?
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Feb 9, 2010
How I can delete duplicate contact and address book entries on my Storm 2 (running .428). I initially installed Google Sync app which synced the contacts correctly without duplicates but the address book entries got duplicated. I subsequently added my Gmail account using the built-in email set up, now I have duplicate contacts. On the web, there are no duplicates on neither the address book nor my contacts. I have disabled the contact sync on the Google Sync, with no luck. I searched the forum and it seems there are others that have reported the same problems but no real solutions have been offered.
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May 23, 2010
Having just bought a "Bold 9700" I am new to the BlackBerry-World. I would like to sync my emails (e.g. the emails I wrote and sent on the road) and the adress book entries of the device (software version 5.0.0.423) with "Windows Mail" on my home computer (OS Visa, SP 2). Up to now I couldn't find out how to do this, either with the "Desktop Manager" (version 5.0.1) or with some other piece of software (???). Potentialy it looks like the "DesktopManager" could be up to this task, but the box to check for this is not highlighted, so I can not select this option.
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Feb 10, 2010
Do you know why on some web pages, "bookmarks" or "bookmark page" doesn't appear on the menu. I can't seem to figure out any consistence.
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Aug 18, 2010
I got my torch 9800 on launch day. i loved this device and definately felt like i was upgrading from my old device (iphone 3g). as much as i love the capabilities of the device i have run into a few issues, specifically network issues. it all started on sunday when all of a sudden i lost connection to the blackberry servers(the little logo in the corner was gone..) i went to at&t on monday and they could not figure it out. apparently my service book for the blackberry internet service got deleted(i didnt even know what a servicebook was lol) so i went home later that night and downnloaded the at&t software and reinstalled the os and this worked. then all of a sudden today, my fb was acting up, so i deleted the app. then i lost the connection again... do you guys have any idea what could be causing this? im currently reinstalling the os as i write this.
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Nov 10, 2010
I've noticed that a lot of my calendar entries, particularly recurring, all-day events show up on the wrong day in my calendar. I have the same problem whether I choose the agenda, daily, weekly or monthly view. Typically these events show up on two days, one entry on the correct date, and another on the following date, which makes me think it has to do with time zones or daylight savings time. I don't recall when the error first started. When I try to open the incorrect entry, I don't have any options to edit the event. When I open the correct entry, I can open the series or just the occurrence, but I can't edit it either. I am syncing my device with Lotus Notes 8.5.1 FP3 over the air using a BES. I've checked the calendar entry in Lotus Notes and it looks correct.
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Jan 10, 2012
Does anyone know if the BBM service on my 9630 Tour Can be unlocked?My 3 yr contract is going to end soon, and I would like to unlock BBM service to use this phone as a travel phone since I owned it.
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Dec 1, 2011
how to send service book to blackberry
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Jul 25, 2012
I was wondering if deleting a CMIME service book also removes the messages on the device?
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Mar 28, 2012
I just bought a unlocked Blackberry from Verizon on Ebay, I live in Brazil so that makes thinks more complicated, anyways, after calling Blackberry and my service provider. I found that my service book has no entries either my host routing table, and when I try to register that host routing table it says that the message has send but nothing happens, I really don't know that to do. In my mind I think that I have to download all the service books again, but I don't know where I can find it. I also tried to register on that BlackBerry Internet Service in my country but I also didn't get results. By the way, the only application that works with the internet is Foursquare. Additional things: they have a plan here in Brazil for Blackberry, I'm already on this plan, but guess what, can't use the internet
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Jul 15, 2010
I did the infamously foolish act of accidentally deleting the service book for my blackberry browser on my bold 9700. I checked other threads but everyones solution seems to work but for me.I think there was two icons, one was named "Browser" and the other "Internet Browser" (Correct me if im wrong.) I somehow deleted the service book for the Internet Browser. My service provider is Vodafone Qatar in the middle east and they are still new. I tried to resend service books and i get a message saying I registered my BB to the server and when I battery pull my BB, only one browser icon is still there. Is there any other way to retrieve/restore that other browser icon? I checked the setting to show all my icons and everything but its not there. (I guess I completely deleted it.
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Jun 18, 2010
Each time I reset or restart my Bold, all these service books are put on my phone automatically. Things like Facebook, AccuWeather, TeleNav, Tetris Demo, ToneMaker Demo, A BUNCH of games and other things. They are not installed but they are links that open up my browser to download them. I delete the service books so its goes away, but after i restart, BAM they are all back!!! this never happened before I got a free month of data service from t-mobile. Or is this an automatic when you get a data-plan? How can I stop or block this?
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Feb 14, 2010
If I remove a service book related to an app, say Need for Speed, will that get rid of the app all together? For some reason I can't just uninstall the app but I can hide it. That doesn't do me much good because I know it's still back there hiding and peeking back at me.
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Mar 21, 2010
Well everytime I delete say Nascar Sprint Cup browser config ill do a reset and the icon to instal it comes back and its back in the service book. Same with facebook sprint music store software store and some others. Why do they keep restoring back to the service book?
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Oct 31, 2011
I have blackberry bold 9900 and when I want to open an attachment (pic) in email that message will appear (more request cannot be completed service book information not found blackberry) what I do?
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Nov 2, 2012
I have a Canadian Rogers Torch 9180, software 7.0.0.254, platfirn 5.0.0.451, available KB 167173.The phone is activated on our cloud Blackberry Administration Service with Exchange 365 and for some reason the CICAL service book is missing on the device so any calendar invites are blank. I have followed BB article KB10594 and on the BAS tried resending the service books. On the device properties it does say that the last transaction was delievered and nothing I can see has failed. Obviously since the CICAL book is missing I am unable to delete and undelete it as per the KB article.
We only have one default IT policy and others are on it without any issues. And yes I have double checked that nothing is disabled in the PIM sync in the policy. We do not have any Groups setup, everyone is under the default group.Not using any other calendar apps on the phone. In the BAS it does say that the Wireless calendar is Disabled but there's no way I can see in the BAS to enable the calendar.
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Jan 28, 2012
My Employer allowed me to keep my corporate BB9700 after we switched to Iphones with another carrier. This corporate BB9700 was connected to the BES and had a Data Plan.
After the conversion to the new carrier I did a Secruity Wipe on the device as per the Instructions given however now my Browser Icon has disappeared from my Home Screen however I am able to click on the Browser Icon when I press down on the Menu Button. However when I click on the Browser Icon I receive the following message "Your device does not currently have any Browser Configuration Service Book Entries.Please contact your service provider to enable the Browser on your device." I called Rogers Technical Support however was not even able to get an explanation of what this message means?
My current wireless plan with Rogers does not include a data plan. Is that the reason why I see this message or do I need to reinstall the software? My BB9700 currently has OS5.
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Jan 12, 2010
So I wiped my bb bold 9000. All went well, except when I open up the Desktop Manager to sync my calendar and address book, DM gives me the following error message: The default service for your device's "address book" is no longer available. The new service for synchronization is "blahblah@wrongemail.com"
I have five email addresses linked to my Bold (yahoo, gmail, live, etc) and I want it to sync with my work address book and calendar (not blahblah@wrongemail.com). It had no problem doing this before the wipe...
I have gone in to options/advanced options/default services and changed both options (CICAL and CMIME) to my work email address, but I still get the error message. I even went so far as to delete all five email addresses and start adding them from scratch...making sure that I added my work email address first...figuring that may set it as default.
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Apr 21, 2011
I use my default calendar and either randomly or everytime I restart my phone the facebook calendar)reappears in the service book. I only use one calendar I don't need two. I turned off FB calendar sync and it still reappears. I double changed and my default is what is should be.
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Jun 8, 2010
I am using Blackberry 9520 currently on 3 Mobile Australia. I have a problem with send and receive email on device. It is because there are no email service on my service book. Even I add or remove email in BIS account serveral time and register for host routng table and clear service book. I've never been able to obtain email service in my service book. Email I add in BIS are @three.blackberry.com and @gmail.com but both of them not work.
I call 3 Customer Care for many time already but they fail to resolve problem. They told me that they already correct service book for me. They told me that the device I have might have a problem asking me to send to service center to check. In my opinion, I didn't make sense to me. Why other service book are working fine except email serivice? Why I cannot obtain only email service? Pin messange, Messenger and Browsing are working OK.
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Jun 3, 2010
Im having trouble idk why been sending emails with out a problem did an upgrade to a hybrid but i dont think that is the problem re sent all my service books, but when i go to reply to an email it says i dont have a service book for messaging?
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May 11, 2010
I have 4 Gmail addresses on my BB Bold and the main account is missing the "email name [SYNC]" in the service book (I accidentally deleted it I think). Since I'm having issues with syncing already I figured I need it but I'm not sure. I resent all service books, but this particular one is still missing.
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Apr 1, 2010
The web browser is not working on my Pearl.I am with O2 and have been in the O2 shop for an hour today and on the phone to various people at customer services and still no joy on my Blackberry problem.The internet browser is not working. My e-mail has been set up and i can receive mails only, but not send them. The error code: YOU DO NOT HAVE ANY BROWSER CONFIGURATION SERVICE BOOK ENTRIES, or when I try and send an e-mail, NO MESSAGE SERVICE CONFIGURATION appears, despite re-sending service book codes, plus also turning my phone off, and taking the battery off several times whilst in the O2 shop and then at home when on the phone to customer services.The people at my network are stumped, and so am I!Please, any solutions?
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