BB Torch :: GroupWise Webaccess Via Phone?

May 30, 2011

Just got new Blackberry Torch thru AT&T. Using GroupWise basic interface setting get Webaccess connection to GroupWise 8.0.2 e-mail and all works except when composing a new message - e-mail - appointment - forwarding, etc. The message body dialog box is not expanded and can not see what is typed. When entering body of message it shows up as a long narrow vertical field and you can not see what is typed. But when sent the recipient can see the whole message normaly. Message when entered/typed shows up as a long very narrow vertical field. I do not see this problem with any other fields (date, subject, etc) - Only see it in the message body field when sending new or replying or forwarding, etc. When viewing e-mails received via same webaccess connection body of message shows up normally. Blackberry has all operating system updates installed - browser version is 6.0.0. We are not using BES server - desire to access e-mail via webaccess only. Has anyone else had this problem when accessing e-mail via webaccess or a similar browser connection?

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BB Curve :: 9300 Upgraded To OS 6 Now GroupWise Calendar Won't Sync

Mar 27, 2011

Since upgrading to OS 6 I can no longer sync my GroupWise calendar appointments on my BB Curve 3G 9300. Previously I used OS 5 and GroupWise v 8.0.1 and the sync was fine. I accepted the prompt to upgrade to OS6 and now it fails as soon as it tries to sync. We don't have an Enterprise server. Do I have to downgrade the OS to v 5 again (how do I do this?)

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BB Torch :: Phone Won't Charge On BlackBerry Torch 9800 Sync Po...

Jul 24, 2011

I recently purchased a Blackberry Sync Pod and for some reason the phone will not charge while on the dock. The phone wil enter bedside mode and i get a message stating that the phone will not charge. I am able to charge the phone without the dock using the exact same cable. The retailer isnt willing to assist in this matter as they say it is something I need to take up with the manufacture.whats wrong or how to make the phone charge?

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BB Torch :: 9810 Phone Isn't Being Displayed On Phone Protect Website Even After 10 Backups

Mar 11, 2012

i had a torch 9810 previously and it was stolen so i bought a new torch 2 but this time it was having some american company's symbol on it. I upgraded it to the next firmware and downloaded blackberry protect but the problem is my phone isn't being displayed on the blackberry protect website even after 10 backups.

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BB Torch :: On A Phone Call The Phone Dials Random Number

Aug 26, 2011

My BB Torch always calls to a random person when i am on a call. need to fix.

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BB Torch 9800 :: Transferring Info From Phone To Phone

Aug 13, 2010

I wanted to transfer my contacts, ringtones, pictures, and memo pad info from my storm 2 to the 9800. I didn't want to use the DM "Switch Devices" utility because I don't want everything copied over including the settings.The pictures and contacts were easy as I just switched SD cards.Ringtones and pictures I transferred over by plugging in the phones up and used Windows to simply drag the files over.My problem is the memo pad info. How do I get that to my 9800?

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BB Torch :: ID For Second Phone

Jun 3, 2012

I now have a second blackberry and want to get a blackberry id for it. I already have one for my first phone. I tried to register but it won't allow it as I tried to enter the same email address that I use from when I registered my first phone. Can't you use the same email address as user name for both as long as each has a unique password?

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BB Torch :: Menu Button Loads 'phone' And Not The Menu For The Phone?

Jul 2, 2012

My menu button loads my 'phone' and not the menu for the phone. I cannot access the menu that includes: hide, move, open tray etc. I cleaned up the phone and uploaded the newest software via the BB desktop application software. I ended up cleaning it up so well it seemed to go back to factory settings as I lost all my apps. It seemed to solve the problem though and I got my menu button to work properly again. I have since uploaded App World and a new theme. The button still worked properly for 24 hours. Today, I turn it on and all is working well but the menu button loads my phone again. Do you understand that the menu does not load, but rather the 'phone' menu pops up as though I'd pressed the phone icon. I wonder if the 'flex ribbon cable' underneath the buttons is misaligned somehow and when I press the menu key, it is loading the green telephone key menu because of malfunction of the ribbon.

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BB Torch :: Phone Turns Off By Itself

Feb 7, 2011

About once a week, my Blackberry Torch turns itself off and the only way to turn it back on is to take out the battery and put it back in again to reboot. Is this a problem that anyone is having and how is it rectified?

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BB Torch :: Can't Confirm ID From My Phone

Feb 14, 2012

I have a new Torch 9810 and am not able to confirm my BB ID. I am able to access my BB ID from my laptop but when trying to access BB ID from the phone it says "unable to login to your Blackberry ID account"

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BB Torch :: Data Being Used And Am Not On Phone?

Jun 4, 2011

Why does my data usage continue to rise even though my phone is not being used. I shut everything down and got rid of all downloads and email connections? Can my usage be stolen?

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BB Torch :: Flipping Up The Phone?

Apr 22, 2012

when I flip up my phone, the screen goes black. If I'm making a call and I flip it up, it disconnects. When the phone is down I can do everything, text, call, just like normal. But when I flip the phone up the screen is black and I can't do anything. Does anyone know why/how to fix this?

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BB Torch :: Change The Id That Is Set To The Phone?

Aug 2, 2012

how do i change the blacberry id that is set to the phone?

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BB Torch :: Phone Is Not Ringing?

Sep 27, 2012

I have a blackberry torch 9800. From yesterday morning phone's ringer is not working .. I tried to reset factory settings, clear log and switched of phone for 5 minuets by taking of battery out of the phone but nothing happened. The same problem hit the phone around 2 months before, that time I reset phone and its starts working. But this time its like big bang, I can not hear the ringtone of phone , I can't hear music on it ...

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BB Torch :: Phone Keeps Crashing?

Nov 1, 2011

I have previously used a 16Gb micro SD card, but it crashed. I then bought a 32Gb card and it was working fine for a few weeks, but now that too has crashed. I have tried to re-format both in my phone but it keeps failing and now I have lost my phone ringing normally. I had no problems regarding losing my phone ringing before.

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BB Torch :: Phone Not Switching On?

Jan 15, 2012

i was downloading a free app, not sure if it was successful, as my phone has switched off and i cannot get it to work again, have removed battery, to see if that works, but hasn't?

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BB Torch :: My Phone Won't Charge

Aug 25, 2011

My Torch will not charge/ I had it plugged into the wall all night and it just keeps flashing a green light. Then I tried plugging it into the computer an it said it couldn't take a charge from that device.

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BB Torch :: Reinstall The App On Phone?

Jun 18, 2012

I need to reinstall the blackberry app on my phone? How can this be done?

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BB Torch :: It Won't Charge While On The Phone

Sep 21, 2011

Ever since I got my Torch, I've found I can't charge my phone as I'm talking to someone on it. What I have to do is hang up with whoever I'm talking to, pull the battery out, wait for it to reboot, plug it in, then call that person back. And if, when I plug it in after it reboots, it still won't charge, I have to do a battery pull all over again. And even when I do all that and manage to get it charging, it still stops charging after ten minutes of me on the phone so I end up having to cut the phone call short, which leaves the person on the other line less than impressed. I invested in a Blackberry because I assumed things like this wouldn't happen.

P.S. I've only had my Torch for six months, and I've done all the tricks (ie turning off the wi-fi) to make the battery last longer, yet over the past couple of weeks it needs to be charged everyday or it will die.

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BB Torch :: ID Cant Login On Phone

Nov 30, 2011

I tried a lot of times to login on my Blackberry ID (on my phone) but i cant login to it, I can on my pc.

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BB Torch :: Upgrade The Phone

Jan 5, 2012

I want to upgrade my Torch. But I don't know which blackberry to get.

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BB Torch :: How To Know Phone Is Charging

Feb 9, 2012

My phone is charging while in the desk top charger. I have gone to the knowledge base but cannot find any reference to the procedure.

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BB Torch :: ID Says Incorrect So Cannot Access Phone

Apr 7, 2012

i had need to remove my battery and sim, to reaccess the phone its asking for my username and password. i KNOW beyond any doubt that what i am entering is correct. it says that they are not valid. when clicking the "forgotten password" link, it says to ensure that blackberry id has been activated and that i have entered the correct email. I HAVE ENTERED THE CORRECT EMAIL.

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BB Torch :: 9810 - Using Same Email On Two Different Phone IDs

Jul 2, 2012

I have 2 BB Torch 9810, Both have different IDs, but if I try to use the same e-mail, one of my phones will erase the others' e-mails, and vice-versa. How can I get two different BB IDs' for my phones and still use the same e-mails on both? Cause I need to access my e-mails in both phones.

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BB Torch :: Blackout During Phone Calls?

Nov 20, 2011

I would like to check why does my BB blackout during phone calls. I had this handphone cover over the receiver or if i cover the 'Blackberry' word on top it will black out during the call. May I know why and does this happen to all the other users as well?

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BB Torch :: Can't Turn On The Blutooth On The Phone

Oct 10, 2011

I can't turn on the blutooth on the phone it worked for about 6 months and now it won't turn on at all

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BB Torch :: Can't Phone Contacts On 9800

Feb 20, 2012

just got my new Blackberry Torch 9800.Don't know how i managed to do this but i just have my wife as a contact, when i try to phone my wife, i go to contacts my wifes number comes up, but when i try to ring her, the phone says Disconnected.

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BB Torch :: Copying Contact From Phone To Sim

Sep 16, 2011

I am getting a new torch in the next few days due to it freezing and having to take the battery out to reset it i might be being stupid here but how do you copy your whole contacts list from your fone to the sim

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BB Torch :: Copying Contacts From Phone To Sim?

Jul 26, 2012

i have a torch 9860, how do I copy contacts from the phone to the sim or to my laptop? can the BlackBerry Desktop Software

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BB Torch :: Entering # While On A Phone Call?

Sep 4, 2012

How do you Enter characters such # while on a phone call if your phone pad is disabled? How do you ENable the phone pad or enter non-numeric characters?

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BB Torch :: 9800 Can't Get Facebook On Phone

Sep 20, 2012

I updated Facebook on my BlackBerry Torch 9800 now can't get Facebook on my phone, what to do? I tried deleting & downloading, Deleting & downloading Bete Version,everything nothing works & its in the phone but not recognized so their is No Icon.

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