BB Torch :: Phone Keeps Crashing?
Nov 1, 2011
I have previously used a 16Gb micro SD card, but it crashed. I then bought a 32Gb card and it was working fine for a few weeks, but now that too has crashed. I have tried to re-format both in my phone but it keeps failing and now I have lost my phone ringing normally. I had no problems regarding losing my phone ringing before.
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Jun 22, 2011
I swapped iphone with my cousin, for a blackberry torch, the phone not that old, 6 months max, but the last week the phone started freezing and crushing, so i looked on fourms, and ended up doing a fresh install off the Os and formated the memory card and did not save the old settings.
But the phone kept on doing the same thing, so i wiped the Os, installed the most uptodate Os i could find, and it still keeps on crashing and sometimes it will do this as the phone loads, as it finishes loading up, or after couple hours.
So its safe to say, it cant be a app, or Os playing up.
Also the main thing i have noticed if the phone stays nice and cool, the phone will work fine, but once the phone warms up a little bit, thats when it starts to crash/freeze/reboot, but sometimes the phone will not turn on after putting the battery back, you have to leave the phone for 5 mins or so.
Could it be a type off thermal cut off to protect the phone? or battery? But the only thing i cant understand is, the phone or battery dont get hot, just warm.
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Sep 13, 2010
I am running version7.1.0.163 on Verizon. my problem is during phone calls, the phone will drop the call, and i cannot make any more calls to anyone without pulling the battery and rebooting. Gave an error code , but unfortunately i did not write down.
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Sep 2, 2012
I have had my blackberry for 18 months and not experienced major problems with the phone until now. I have battery power indicated on my phone but for some unknown reason when I take pictures, browse facebook or can be mid conversation on my phone when it crashes. I plug it in and my phone still shows about half a battery remaining so I don't understand why my phone crashes.
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Oct 17, 2012
I bought a new blackberry torsh 9810 only 3 months ago. It crashes all the time, especially when launching the video camera. Even turning off the device cannot make it reset running ok, i have to remove the battery and reinstall to make it run again. sometimes it heats up?There's no BB authorized dealer in my location. sometimes when it locks up, and i have made a call, i cannot stop the call. I'm so disappointed that i spent so much money on a smartphone and i cannot even make calls. The other problem is the battery which only stand a day.
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Apr 19, 2012
I am trying to re-install Blackberry desktop software but its driving me crazy, it keeps crashing and keeps asking me to install "Microsoft.Net Framework 3.1 SP1". For some reason it does not recognise that I have already installed this ( btw I use windows vista with MS Office 2007). I have also fully deleted from programs and reinstalled the BB desktop but same result each time. It takes hours when I try to install 3.1 SP1 and says "estimated time reaming= 0 sec and below this appears a line "2432 kb of 2890kb downloaded at 608.0kb/sec and stays on this message for hours without doing anything.
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Aug 17, 2010
I love my BB Torch, but I'm about to take it back just because I can't get desktop manager 6 working. everytime I start it on my windows 7 computer, it crashes. I've installed it, reinstalled it, and rebooted my computer so many times in the last 2 days that I'm shocked the power button is still working ont he computer. at least desktop manager 5 worked with my blackberry bold. I tried to email RIM and ask them about the issue, but after sifting through all the crap on their web page, I finally gave up.
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Feb 3, 2012
What will stop the 9860 from continually crashing (4 or 5 times a day)?....or is this phone just a piece of junk?
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Jun 30, 2013
I got my HTC One four days ago and I love it to bits. My problem? The Sync Manager. Since last night, it would crash every time I tried to sync my phone to it.
I would like to remove the media I placed on there with the manager and delete it for good. How to do this without going through the program? Also, which software I can use to sync my phone? If not, I can continue with the copy and drop method .
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Jul 3, 2010
Having problem where a red light appears and the phone freezes and restarts itself? Had the happen on a number of occasions now..
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Jan 18, 2015
Every time I try to open the camera on my phone, a brief black screen appears and the app fails to open. Any other apps related to my camera (Snapchat, Facebook, etc.) experience the same issue. I have cleared data/caches, I have restarted my phone in safety mode, I've tried removing the SIM card -- all to no avail.
This is what comes up when it crashes:
I literally just got this phone after I had to send in my previous HTC One which was exhibiting a different slew of problems (purple haze and being perpetually "awake"). Needless to say, I'm very frustrated. Can you all think of anything else I should try before having to send in a second phone in two weeks?
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Jan 18, 2015
Around a year ago, my Nexus 5 kept 'crashing' on a very regular basis. However, I'm saying 'crashing' between '' because the phone was still on. I felt it vibrating when I'm called, the music kept playing and the notification light flashes. So the device was on, the backlight was working, but my screen remained black. The only solution was to 'hard reset' the device (holding the power button +- 10 seconds). The problem however kept reappearing.
I send it back twice, did multiple factory resets (with and without backup) and it seemed fixed. Until now, the problem is back since last week.
Sometimes it 'crashes' twice in a row, sometimes the device works fine for another 24 hours straight. I'm currently doing another factory reset, but my experience tells me this won't really solve anything. This is also the reason why it's hard to explain this problem to the manufacturer: when I send it to them, I lose my phone for more than 3 weeks minimum and it could be that their tests show no problems at all.
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Oct 12, 2015
Facebook will intermittently lock up whenever I click on a story or link.
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Apr 15, 2015
I've filled the memory in my phone up and need to transfer some pictures off of it so I can go through with this 1GB software update. I've been wanting to transfer a glut of files off of it for a while as I'm always having trouble downloading new apps.
Every time I plug it into my PC and go to the folder with the images, it will either (a) load the folder so I can see everything, and then crash as soon as I attempt to copy the files to my hard drive. Alternatively, (b), it won't load the pictures at all and the Computer > Galaxy S5 > Phone > DCIM bar will load green forever (I have a screen capture of this but can't include it here.. )
I need to get these files off my Galaxy and backed up.
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Jun 2, 2014
For the last 3 days I've had to reset my phone (5x) and do a factory reset (2x) because the phone keeps crashing. I don't know what triggers the crash but yesterday was peticularly bad and had to do 2 factory resets. This morning, I woke up and thought I would have to do a third but a standard reset fixed it.Â
iPhone 5c, iOS 7.1.1
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Oct 17, 2014
Experiencing the phone dialer crashing randomly?
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Feb 16, 2015
Another issue that I'm seeing is that the camera roll (in the lumia camera app) will frequently cause the phone to crash/reset. I've had it happen at least 5 times so far.I suspect it has to do with the living images.
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Apr 19, 2015
I am using a Lumia 1020 and it worked perfectly for almost 2 years until today... I installed time lapse studio excited to make time lapse videos... And then created a project from my files and deleted the picture file in the app and then found that it actually deleted every single photo in my camera roll and all other albums were also empty. Now have been trying for almost 4 hours to get Lumia camera to open but it crashes on launch. I tried many soft resets and re installed the app twice but no results.
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Oct 16, 2015
I recently purchased a new phone, the Samsung Galaxy s6. I was really excited as I had heard nothing but good things.
Unfortunately the reality is very disappointing. My phone restarts itself all the time (6x in the last hour alone) and there are constant 'Unfortunately app x has stopped working' messages (15 in the last hour). The applications that crash are everything from FB to the keyboard to the Play Store, nothing consistent.
I have tried starting in safe mode to check if it was a third party app causing the problem, deleting the app cache, wiping the cache partition, a soft reset, a hard factory reset. Unfortunately nothing works and the problems continue.
I'm running Android version 5.1.1
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Sep 6, 2010
I have the elm phone when I connect my phone to the wireless network at home it keeps crashing the router. Am I doing something wrong in the phone setting.
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Dec 26, 2014
What'sApp is crashing may times after the latest update. It freezes the whole phone and then restarting it happened about 21 times tell now and finally  it crashed and i can't login anymore ...
With every restart or every time i try to login it keep telling me ( WhatsApp is not responding Report , OK ) tryed to reset many times and still facing the same problem ...
So i tryed to remove the app and reinstall it, then i face that i can't reinstall it anymore. It keep telling me App not installed  via Google Play or as APK file . What should I do ?
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Jul 24, 2011
I recently purchased a Blackberry Sync Pod and for some reason the phone will not charge while on the dock. The phone wil enter bedside mode and i get a message stating that the phone will not charge. I am able to charge the phone without the dock using the exact same cable. The retailer isnt willing to assist in this matter as they say it is something I need to take up with the manufacture.whats wrong or how to make the phone charge?
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Mar 11, 2012
i had a torch 9810 previously and it was stolen so i bought a new torch 2 but this time it was having some american company's symbol on it. I upgraded it to the next firmware and downloaded blackberry protect but the problem is my phone isn't being displayed on the blackberry protect website even after 10 backups.
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Aug 26, 2011
My BB Torch always calls to a random person when i am on a call. need to fix.
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Aug 13, 2010
I wanted to transfer my contacts, ringtones, pictures, and memo pad info from my storm 2 to the 9800. I didn't want to use the DM "Switch Devices" utility because I don't want everything copied over including the settings.The pictures and contacts were easy as I just switched SD cards.Ringtones and pictures I transferred over by plugging in the phones up and used Windows to simply drag the files over.My problem is the memo pad info. How do I get that to my 9800?
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May 12, 2015
Over the past few days when I've been using my phone going onto apps and other stuff, I've been getting this message come up saying that my (System UI has stopped working), then when it shuts down whatever I had open all the apps that are on my home screen all disappear and I'm just left with my wallpaper and it takes snout 15-20 seconds for them all to reappear.
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Dec 20, 2014
Whenever I go to delete a text, or a group of texts, the app crashes and wants me to send a crash report, which I do. This is the message app that came with the phone. HTC One.
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Nov 28, 2015
I have the HTC M9 through Verizon. I purchased it in July of this year. Recently it has been glitching really bad. Almost everything I open my messenger it says that it has unexpectedly closed. And it asks me if I want to read a report, and I do it everytime. Also it have been sending my messages multiple times and sending ones from weeks ago.
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Aug 21, 2015
I just got a G920F from an aunt at UK, so I have a Vodafone version of the phone, but when I received it, every app is crashing, I mean every app. Like Facebook, Google Play, Google+, Messenger, Instagram, everything.
I tried flashing the stock rom so I flashed G920FXXU2POGJ, a vodafone 5.1.1 stock rom and it still crashes. Btw the camera doesn't crash so it's okay. But everytime I use facebook, shareit, app crashes. So, flashing the stock rom wasn't useful. The next thing I did was flashing G920FXXU2BOFJ, a UK international 5.1.1, because I assume I cant downgrade the android version (just like in i9505). and everything still crashes.
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Apr 14, 2015
Mail app constantly crashing? I have 2 accounts on mine, a hotmail account and an exchange account. I do have the exchange account set to all mail instead of just a few weeks. I wonder if that has anything to do with it. 30 days just isn't going to cut it, so All mail it was.
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May 5, 2012
My iPhone 3GS keeps chucking me out of everything - apps, web and even typing a text! Its infuriating, I just get to the end of typing a message and it just goes off and back to the "home" screen. When I go back in to the text that I typed has gone!!! If I am googling or on Facebook it does the same thing.
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