BB Torch :: 9810 Crashing All Time
Oct 17, 2012
I bought a new blackberry torsh 9810 only 3 months ago. It crashes all the time, especially when launching the video camera. Even turning off the device cannot make it reset running ok, i have to remove the battery and reinstall to make it run again. sometimes it heats up?There's no BB authorized dealer in my location. sometimes when it locks up, and i have made a call, i cannot stop the call. I'm so disappointed that i spent so much money on a smartphone and i cannot even make calls. The other problem is the battery which only stand a day.
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Jun 6, 2012
is it possible on my torch 9810 to recieve a sent report with the sent time on? i only get the time i recieved the message but id like to know the sent time as i live in a poor signal area and i dont know how long its been since the sender sent the message.
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Oct 3, 2011
my girlfriend recently purchased the torch 9810 and the clock on it keeps changing by itself. Mystery to me why but we've played with and changed all the clock settings including putting it onto manual time, auto on our time zone, entering the time itself, etc. but the stupid thing insists on changing the time by itself. This is one of a few problems we've had so far and our confidence is starting to drain in the blackberry phones.if only she'd of listened to me and had an iPhone.
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Nov 29, 2011
Is there any way to adjust the time the screen starts to darken? It gets monotonous pushing the back button or whatever it's called.
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Jun 21, 2012
opying contacts from a Bold 9810 to another 9810.Using the BB Desktop Software I did a full backup of the device (which contained 400+ contacts), then did a full restore on a new 9810, but only 200 contacts were copied over.Next I tried to do a selective restore, but although the 400+ contacts were in the file, it was grayed out and could not be selected. How can I get all the contacts into the new 9810. (Side note: I was able to restore the 400+ contacts to a BB Bold).
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Dec 16, 2013
So I have one app that crashes literally every time I try to open it, as soon as as I try to open it. I've tried uninstalling, rebooting, and reinstalling several times but keep having the same issue. I've even tried installing it from Amazon to see if it was something with the play store. At this point it seems pretty clear that it's just my device in particular. Is there a way to find out what is making it crash so often?
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Feb 18, 2010
At work we are using a proxy-server. And when I start up ovi.suite ( after the latest update ) it crashes every time. ( see pic. for more info ). under the pink line is says in danish "it was not possible to logon"
Before the update today, i had no problem, and I could sync my N95.
This morning I installede the update, and then after the update, it started crashing every time. I then uninstallede ovi.suite. Installede 2.0x.xx again. No problem. Then I made the update, and the version now was 2.1x.xx. Made one sync before 12.00, no problems.
Now when I try to go into ovi.suite, the crash and error comes.
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Oct 28, 2014
So I've had no issues with Google Now/Google search until today. About 5 hrs ago I noticed the issue. I'm commingly swipe up to launch Google search or Google Now. Well about 2pm it wouldn't open, tried this about 5 times. Then it finally opened. Then froze the whole phone.
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May 7, 2012
this is starting to really bug me! i open any application and no more than 5 minutes later it quits to the homescreen. why? i turn phone of and on. no luck, i reset phone from holding power and home button.
Info:
iPhone 4S, iOS 5.1
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Nov 14, 2010
I bought an Elm just the other week and so far I've been very happy with it. This evening though, I tried to take some photos whilst out and the phone crashed twice for no obvious reason whilst trying to take a photo or shortly afterwards. What is going on? I've verified that the software is the most up to date version.
I've tried to repair the phone via the Sony Ericsson repair link. Apart from losing all photos and music it does seem to be okay now. Have I fixed the problem? I'm very disappointed. My previous K770i had similar problems in that it used to crash regularly, so it was with some trepidation I got another Sony Ericsson.
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Jul 29, 2015
My YouTube app keeps crashing everytime I scroll down my subscriptions list and it is very frustrating?
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Sep 19, 2010
I've had my curve for a few months with no problems until tonight. I hadn't backed my phones info up for a couple of months so I thought I would do it earlier on today. I back everything up fine on my computer but the blackberry software crashed when it was trying to restore the info from my phone { I don't know why it was trying to restore everything cause I've never done that before.} so I tried to reinstall my backup onto my phone and it seemed to work. I switched my phone back on it was working, I tried to go onto facebook and I got "A connection cannot be established to the Facebook server." so I uninstalled the facebook app and waited for the phone to reset and reload. it took ages and about 3 battery removals to get the phone to load up to the password screen, and when it did get passed that, the phone wont let me click on my text message or email shortcut. I switched the phone off and saw a white screen with an error number of app err 523. My phone has been fine since I bought it until tonight.
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Jan 4, 2010
I've had my Pearl 8120 for about a year or so and for the past 8 months or so it's been unexpectedly crashing, not so much at first, but it has gradually got worse to the point where the phone has become practically unusable, crashing almost every 5-10 mins. The crashing can happen at any time, whilst on a call, texting, emailing, web browsing, menu browsing etc.
Here's what happens:
The screen suddenly goes black, and the red light at the top lights up, then the screen lights up and I get a turning hourglass. This will remain on the screen for anywhere from 30 seconds to 5 minutes, during which I cannot do anything (turn it off, even taking the battery out doesn't fix it, as it returns to doing it when I put the battery back in). When it's done doing this, my home screen appears, giving me a message reading "Verifying Security Software", a loading bar which loads up to 100%. After this, I can use the phone (until it crashes again!), but it doesn't have the memory of the previous call (in other words, it doesn't show up in my recent call list, nor does it remember who the last person I called was in my address book), and I lose whatever txt/email I was typing. I thought it might be a faulty battery so I bought a brand new battery but still the same problem.
This crashing seems to be entirely random and I know I'm not accidentally pressing anything to cause it. There are days where it happens every few hours, but there are some days where its every 5 mins!My phone seems to have moods!
I feel like throwing my phone against a wall and watching as it smashes into a million pieces does that explain how I feel?
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Nov 1, 2011
I have previously used a 16Gb micro SD card, but it crashed. I then bought a 32Gb card and it was working fine for a few weeks, but now that too has crashed. I have tried to re-format both in my phone but it keeps failing and now I have lost my phone ringing normally. I had no problems regarding losing my phone ringing before.
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Sep 2, 2012
I have had my blackberry for 18 months and not experienced major problems with the phone until now. I have battery power indicated on my phone but for some unknown reason when I take pictures, browse facebook or can be mid conversation on my phone when it crashes. I plug it in and my phone still shows about half a battery remaining so I don't understand why my phone crashes.
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Jul 11, 2012
I can not log in with my Blackberry ID from my Torch 9810 although the log in works via Internet.
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Apr 19, 2012
I am trying to re-install Blackberry desktop software but its driving me crazy, it keeps crashing and keeps asking me to install "Microsoft.Net Framework 3.1 SP1". For some reason it does not recognise that I have already installed this ( btw I use windows vista with MS Office 2007). I have also fully deleted from programs and reinstalled the BB desktop but same result each time. It takes hours when I try to install 3.1 SP1 and says "estimated time reaming= 0 sec and below this appears a line "2432 kb of 2890kb downloaded at 608.0kb/sec and stays on this message for hours without doing anything.
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May 10, 2012
i recently saw on the website my phone can upload os 7.1 so i downloaded it to my pc but when i connect to desktop software and check it says no uploads available. I then tried doing it from the handset via options and again says phone software up to date. I am using os 6 but cant work out why it wont let me update to 7.1
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Nov 13, 2012
i bought a 9810 and this is what happens: i connect it to the charger, then the red led turns on, eventually it goes off and a little sand watch appears for like 5 seconds, disappears, and the process starts all over again.
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Mar 25, 2012
<y bb torch 9810 keeps rebooting and have also tried several times by removing the battery and start again but in vain.rebooting still goes on
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May 28, 2012
I just got a new Blackberry Torch 9810 and it won't let me add contacts. I scan someone's barcode and it says pending on my end but they never receive the request, we tried it the opposite way and it says pending on their phone but I don't receive the request.
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Feb 4, 2012
I keep getting an "Error 102 Reload Software for furhter information [URL]" message. There is a Reset button below that and when I press it, it just tries to restart my blackberry. It will load to a certain point and then come back to this Error message. I went to the website it suggests and it tells me to go onto my Blackberry Desktop Manager and reload my software. I tried to do this, but my Desktop Manager and my smart phone will not connect and so I can't reload my software.
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Jun 19, 2012
I am currently on 7.0.0.261 (B1346) with no attached carrier. I see "no updates available" option when I try to update.
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Nov 20, 2012
the phone was fine all along but all o sudden it does not wat to o on at al,no light nothing, i even swopped batteries but still nothing.
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May 19, 2012
My BB Torch 9810 is less than 3 months old. Yesterday Morning, I observed that it went off. I thot the battery was down, so I decided to charge it. Then it began the booting and rebooting and has not stopped till now. My BB pin is (personal info removed) perhaps there is something remotely that can be done.
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Jan 23, 2012
I was so excited to have a Blackberry device and my choice was the Torch 9810 mainly for 3 reasons.
1- The big screen.
2- The touch screen with the sliding keyboard.
3- Latest OS.
As I watched and read so many reviews about it and compared it to the Bold 9900 and the Torch 9860. The reviews for the Torch 9860 were somehow negative, and the sliding keyboard was a win over the Torch 9860. Bold seemed to be a good phone but the bigger screen was again what made me go for the Torch 9810.
For a new Blackberry user like me, I couldn't really figure out much differences between the three phones.
Unfortunately the Torch 9810 is not yet here in Egyptian market and I was about to buy a Bold 9900 till I noticed it would be locked to my carrier and then I changed my mind. I asked a family member to buy the Torch 9810 for me from the UAE and I finally got it one week ago.
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May 9, 2012
my blackberry torch 9810 doesn't turn on.
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Sep 12, 2011
i have blackberry torch 9810...my phone is not turning on , i dont known why battery is full only , i have changed battery from other tourch even i changed the battery not turing on? when i turn on torch 9810 the red led light is on for 3-4seconds , then its red led switch off , after that cursor running middle of the screen
again and again come like this , but its not turn on? i have backup my blackberry before itself..how to restore the OS or hard rest.
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Nov 17, 2011
Phantom calls. Rings once or twice, screen doesn't light up, no call on call log. No alerts set up. Tech support says to get an new telaphone number. I've had it for 12 years. That isn't going to happen.
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Jun 26, 2012
oops my torch 9810 got wet. It seems to be completely dry now. the red marks on the battery and on the device are still there, but it won't power up. What can I try? I've plugged it in to the charger and to the computer--still no luck
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Dec 5, 2011
how can i update my Torch 9810's OS to OS 7.1?
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