BB Software :: Cannot Setup Emails
Jan 1, 2011
Recently activated my blackberry internet service as I was told to do but I still cannot set up emails as I only have the option to setup an account with blackberry enterprise server. Is there anything I have missed to enable this?
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Oct 22, 2011
I can't use my emails on my blackberry, the email setup icon does not exist anymore.I called my service providers (Zain) and they said they cannot help me. When i try to login online by pin number it says that my account is suspended !
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Oct 11, 2011
I have a curve 3g (9300) and am unable to setup emails on the device? It worked once but I wiped the phone to delete all the rubbish now when I enter the setup stage it says unable to connect to email servers? Is this a phone problem or is it due to the problems BB are having with there bbm and internet Going down?
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Apr 18, 2012
i am having trouble setting up my emails on my phone it is none of the options so i click on other but it never seems to work.
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Dec 29, 2011
I'm trying to setup emails on my Blackberry Curve 8520. I have a Yahoo account.In the Email Setup" I only have the option "I want to use a work email account with a Blackberry Enterprise Sever", but I don't have the option "I want to create or add an email address".
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Apr 17, 2012
i used to have email's set up on my bb 9700, ive been using a different bb for 2 weeks to which i registered my email accounts to, now im back to using this one it no longer lets me register the accounts!Ive gone into the service book and deleted the accounts, but when i go onto set up emails i click it, it just brings up the spinner thing for a second and goes away and does nothing what can i do!
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Apr 28, 2011
I have followed all online instructions, device instructions, spent an hour on the phone to Orange and a further hour to Sky emails - to no avail - neither are able to connect my device to my email account. Just about to throw it at the wall !Message received "The information you provided is incorrect. Retype your user name and password. Your user name and password are case sensitive."Have tried from my device and also through www.orange.blackberry.co.uk on my computer - following instructions on screen and from advisor over phone.Nothing is working - am stuck and paying for useless device!
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Jun 28, 2012
setup push notifications to my emails only to be functional between the hours of 7am to 11pm? My partner has a Samsung Galaxy and is able to do that. My old Blackberry could also do that but I cannot find that function with my iPhone4.
Info:
iPhone 4, iOS 5.1.1
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Mar 23, 2010
My problem is somewhat simple but I can't figure out how to solve it.From the Desktop Manager, I upgraded my blackberry 9780 to the OS Version 6.0 with the usual procedure.cAfter all that, my emails sync didn't actually synched. Since then, each time I try to start the Emails Setup Initialization, it ask me to activate my email accounts. You check the ones who want and it asks you to Verify the email by entering your password what I gladly did multiple times. When I press Verify it simply crash and say it's unable to Verify.Well, I tried to roll back before my upgrade. The rollback worked but didn't solved my problem.
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Mar 21, 2011
I am a corporate user accessing emails through a BES server. The device I use is a BlackBerry Curve 8520.I want to setup my device, so that in addition to silently receiving emails sent to distributions lists of which i am part of, it should also BEEP when an email arrives with my email id in To/Cc/Bcc.
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May 21, 2012
I have several mail boxes on my phone. Unless I check each mail box besides the primary Inbox I'm not aware someone has sent me an email unless I check the individual box. How can I change my setup to be notified when all new mail arrrives.
Info:
iPhone 4S
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Jun 14, 2012
I was able to delete emails from my Outlook Exchange inbox and then it will delete from my iPhone, but know when I delete from my Outlook Exchange email account, it would not delete from my iPhone.
Info:
iPhone 4, iOS 5.1.1
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Jun 12, 2011
I just bought a HTC Desire. I found that when I download my emails using the Gmail facility on the device, I no longer able to open/download the emails on my notebook. This happen vice versa - when I open the emails on my notebook, it would not show on my HTC. How can I reverse this? I want to be able to open my emails using the smartphone but, also open and save them on my notebook.
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Dec 10, 2011
after i changed teh carrier provider, my internet emails (yahoo,...etc.) are not accessible & setup email returns the message :internet service account deactivated..Is this something from the service provider or from blackberry; any actions to be done from my side?
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Mar 31, 2010
I have a new-to-me device, after my original Curve 8530 had to be sent back to the carrier. I restored old settings from a backup re Desktop Manager, but now there are messaging problems. One, my setup folder doesn't have an e-mail setup option. Two, in "Email Reconciliation" option, only chloice I have is to change the e-mail account on "Message Services" drop-down. Related to that, if I'm in "messages," my Options screen lacks "Reconcile Now."
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May 14, 2011
I bought my first BlackBerry (Curve 3G 9300) on Friday and tried to setup a personal email account on the phone via the setup wizard earlier today.The phone said that an update to 6.11...... was needed in order to do this. I let it update, now the phone is just hanging after starting up. If I do a start up after removing the battery it comes up with a black screen with the BlackBerry logo and a progress bar below it. The progress bar moves along until the end, this takes around a minute. It then shows something like a little clock over the logo for about a second. Once this disappears the phone says with the logo and the completed progress bar - and just hangs there.
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May 5, 2010
i can not find the setup wizard or setup for that matter. the folder that should have setup reads "extras" and inside reads calculator and currency converter.
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Mar 20, 2010
I recently re-activated my old Storm for my wife (her first smartphone). After reactivation, I tried to set up email so she could check her Hotmail, but the setup wizard only shows one option - enterprise email through Exchange. I know when I use to use the Storm myself, I had both Hotmail and a POP email account set up with no problems. Is this a device issue or a carrier issue? I had Bell activate the Storm on a minimal (200MB) BlackBerry data plan and the phone seems to work fine (as a phone, at least!)
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Jun 22, 2012
When i get to the wifi setup screen (no wifi available) it wont let me continue with setup without selecting a wifi network...there isnt one around so cannot continue with the setup, is there no way around this ?
Info:
iPhone 3GS
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May 7, 2011
After changing network I had to re register my new sim for the blackberry service for my email. When i entered the email set up program it prompted me to update from 6.10.1119.1125 to 6.11.0324.1701. After this i rebooted the device and tried to setup my email. When I enter the email setup program it "hangs" on "checking for updates" or sometimes "checking settings" . It will not go past this screen and I am unable to set up my email. I have contacted Three Uk customer service and they have no resolve. Can you help as I cannot use the email service on my blackberry. I have also tried to setup on the website but it says I must setup on my device for the 9800 phone.
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Nov 23, 2011
I cannot setup email in my curve 8520 as it doesn't have email setup option
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Mar 11, 2010
Been using the N900 for a few weeks now, replacing one of my superb E90s. So far, sort of so good, the major differences in the user interface are causing a few issues, but I sort of expected that!Does anyone have any answers to the following please?
1. Is there some way of being notified of my emails better? I have four accounts on my Nokia Messaging account, and I have to open each one and check each inbox individually. Pain in the neck; is there an app that shows on the main menu screen what new emails are in which box?
2. Can SMS be marked read? My N900 keeps reporting that I have so many new SMSs, but I have actually read them;
3. Why do all my contacts' birthdays come up twice in the calendar? That's just annoying - it looks as though the N900 is adding a birthday automatically;
4. Is there a setting to allow the system to change from portrait to landscape and back again? My device only seems to do this on a few applications - is this normal?
5. Skype - is there a way to see which contacts are on line, other than having to wade through the contact lists? I have over 2,000 contacts and it is pretty time consuming, if I am just looking for a chat with anyone about.
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Jun 19, 2014
When I turn on the main computer and access my emails, my other emails on my iPhone and iPad disappear.Â
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Apr 8, 2012
What are the correct settings when my new 4s can receive but will not send messages. The emails are rejected by the server,
Info:
iPhone 4S, iOS 5.1
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Jun 28, 2012
How can I prevent this and save selected emails indefinitely?
Info:
iPhone 4S, iOS 5.0.1
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Jan 6, 2010
I'm running .400 and I cannot figure out why my Gmail doesn't forward to my BB emails sent to myself. If I'm on my PC and I compose a message to the same email address I'm writing from, which is connected with my BIS, the email doesn't appear on my BB ever.In Gmail, I have forwarding disabled but POP enabled.
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Apr 25, 2010
I have a blackberry. Problem is I have a limited data plan. I don't want to go over the limit.
Is it possible to stilll recieve the emails but that all attachments are filtered and excluded from the pushed email into my BB? If I want to see the attachments I will goto a proper PC to see it by logging in that way. I want the BB to just let me know an email was sent, and what text/word content is in it, if any. I dont want to recieve the attachments to my blackberry.
Also, does the emails with attachments sent to blackberrys use the data, or are they not downloaded until you explicitly click to open attachments>
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May 31, 2011
Is there a way of highlighing all or numbers of emails so blocks of emails can be deleted rather than one by one?
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Oct 6, 2011
When you view your email through the preinstalled apps, either Hotmail or Google. When you viewed them and deleted them then return to your email on a PC/Desktop the emails you've deleted are still there?
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Jun 6, 2011
When I delete an e-mail, nothing happens, I scroll do wn and the icon changes to an opened envelope and greys out but the top line states:(0 items)But it will not disappear. Also, when I create and try to send a message, I get nothing.I have a gmail account which has always worked perfectly but this has started happening in the last few weeks,I have a BB Curve 8520 running software v5.0.0.681I have "338 messages" and counting....
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Dec 6, 2014
I was given an iphone4 and want to run the initial setup on the phone ( it has been wiped but the setup program does not start when the phone is turned on).The instructions said to follow the prompts but the phone just opens.
Info:
iPhone 4S, iOS 7.0.4
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