I'm getting an Itunes busy error message at the same point each time when importing Album Artwork. It always occurs when process 3300/3915 files. Can someone help me determine which file in my library is causing the problem?
View 5 RepliesWhen I start the Media Sync program on my XP machine I immediately get a pop up that says the program has encountered an error and needs to close. It is the most recent version. This problem seems to not to be affected by whether or not Media Sync is started alone or through the Desktop manager.
However, the program opens, and acts like it is running anyway. (Just ignore the pop up.) A week ago, it was seeing my iTunes library and I could use it to put music from a playlist onto my Tour. Now, however, it does not see the iTunes library/playlist. It says it my library contains no songs. Sometimes, multiple attempts to start it it, it will see them, but then I cannot click the boxes that allow me to choose the playlist to sync them to the BB.
Since upgrading to Version 5.0.1 neither the media manger nor blackberry media synch now work. the media manager always prompts to install and downloads but then does nothing. The blackberry media sync gets so far after launch the gives an error message. I have tried uninstalling and reinstalling a number of times but cannot get the media manager to install so cannot now get any media off my phone or on to it. Any ideas anyone?
View 5 Replies View RelatedI have Storm (9500) and I've been trying for a few hours to transfer photos from my media card to my PC. Every time I connect to Media Sync with my Storm, I receive a messages saying my device is not recognised and to make sure the card is inserted correctly etc. here is what I have done and I still receive the same message -
Taken out the media card and reinserted it
Taken out the battery and reinserted it
turned all the settings in (Options Memory) to on
Auto Enable Mass Sttorage Mode when Connected is set to Yes
Tried connecting to all USB ports on the PC ( I have 4)
PC OS is Windows 7
I've checked for all possible updates on BlackBerry Software (Device and Desktop and Media Sync) I have a completely updates Storm in terms of Software.
I've got a BB9700, Bold 2.At home, Outlook, it syncs happily. At work, with Lotus Notes, it crashed when "updating the devide calendar". There was no issue a few months ago doing exactly the same thing.I'm not sure if it's related, but for some stupid reason I installed Facebook and accidently got the calendar to sync with facebook. I have now removed all entries for the Facebook calendar and al the Service book for Facebook calendar, so it now doesn't appear anywhere.
Facebook is blocked by works firewall, so I therefore assumed that was the problem, hence deleting all my calendar entries associated to Facebook.I've tried syncing with both Bluetooth and the cable.
Description:
Stopped working
Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: blackberry media sync.exe
Problem Signature 02: 3.0.0.36
Problem Signature 03: 4b2ab1b7
Problem Signature 04: mscorlib
Problem Signature 05: 2.0.0.0
Problem Signature 06: 4a275af7
Problem Signature 07: 344b
Problem Signature 08: 15a
Problem Signature 09: System.UnauthorizedAccess
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Carrier: Verizon
Blackberry Curve 8330
Recently I upgraded my Desktop Manager to Version 6.0.0.40 and now I can't transfer media files to my Curve 8330.One thing I tried was to update my device OS to 4.5.0.175, this did not work.The DM shows that Media Options are not available,that I have to trun on mass storage mode from the device.Under the options menu on my 8330, I open Media Card and sure enough Media Card Support is On, Mass Storage Support is On, and Auto Enable Mass Storage Mode is On (I've tried when I switch to Prompt, but that did not work either).I've removed the media card, reinserted it, reformatted it, made sure it was recognized by my device (it is), so obviously the problem is with the Desktop Manager. With previous versions, I had no problems with Media Sync, only with the new DM version. The DM will recognize my device when plugged in via USB and I can sync my Organizer with no issues.What else can I try to get my DM - Media Sync to work with my 8330?
I'm running v5.0.1 of the DM.Memory/Storage card options are all set to on. When I click Media Sync, the BB momentarily flicks then reverts back to the previous display. Media Sync, animates with the left and right arrows, then eventually times out with the 'did not recognize device' message.The device does not appear in Windows 7 Explorer.
View 3 Replies View RelatedI've seen this many times on these threads but I have not seen any answers. Whenever I try to use media sync (3.0 i believe it is) it all works fine until i press the sync button, windows 7 will then ask me if i want to scan and fix the media card i have installed and then media sync will come up with the error message 'some files were not transferred. there was insufficient space or the blackberry device was disconnected.' When i scan it nothing is wrong and then when i try to sync it again, the exact same thing happens, in the same order.
View 5 Replies View Relatedhave had my Pearl Flip for less than 6 months. The Desktop Manager & Media Sync have NEVER worked completely, even ater many, many uninstalls and re-installs.
BB Pearl 8220 Flip
EDGE Wi-Fi
v 4.6.0.222 (Platform 4.1.0.80)
when i play any audio file with the maemo media player(which comes inbuilt as you all know)the media player displays the album artwork of some other audio file.this only happens with some audio files,
View 5 Replies View RelatedI got a new or rather refurbed phone when my 6 week old 9550 lost its ear/headset speaker. i have the lastest desktop software for os x and the lastest os on the 9550. I am also running the latest 10.5 updates for my powerbook. i got everything straighted out accept for the music sync. i had about 10-11 gigs of music on it. syncing just fine. since the new phone no matter what i do it ties to sync my entire library everytime i try to sync it.i have an itunes playlist just for it, i have renamed that. i always set it to sync just to that. i even knocked the playlist down to about 1.7 gigs. so no no matter if i delete all music, select and un select the playlist i want and only that, turn music syncing on, try, clear, wipe turn off sync, on try again nothing.point is no matter what i do. i set it to sync to one playlist and it ends up trying to do my entire library everytime.it has been this way since the new phone. please someone help. everything else seems to work just fine with the syncs. contacts are a little dumb but it sends one way from the comp. that im fine with and was a problem on first pohone.
View 4 Replies View RelatedI was wondering if anyone else ran into this difficulty ... I just updated the Blackberry Desktop Software, and thank goodness it's stopped using Roxio bloatware to transfer my photos off of my phone (Pearl 8110). Unfortunately, the new MediaSync doesn't sync with the internal memory of my phone, so it appears that my photos are stranded for the moment. I was wondering if anyone else had run into this problem, and what solution you would recommend. I looked through the technical support docs, and I don't think I found anything that fits this.
1) Do I have to find an older version of the Blackberry Desktop software, transfer the photos, then upgrade again to the newest version with Media Sync and purchase a microSD card?
2) If I purchased a microSD card and installed it, would directing the camera to store on the microSD card automatically move over the photos I've already taken?
Unit: Bold 9700. I run an HP P8600 Windows XP_SP3. All syncs including Media have worked fine...until now. Media Sync has instead, sunk. Have so far done this: Removed and reloaded DM. Removed and reloaded Media Sync (2x). Tried numerous usb ports and swapping usb cables (both original bb). Cleared check boxes from Power Management from usb root hub thingies, many Windows restarts, many battery pulls, ran calfix.exe. Media card is fine and mass storage is turned on. When BB connects, should it appear as a removable drive in My Computer? This is not happening. Problem is only with Media Sync.
View 7 Replies View RelatedMedia Sync Version: 3.0.0.39
PC OS: Windows 7
WIndows Media Player (WMP) Version: 12.7600.16415
BB: 9000, v4.6.0.304 (Platform 4.0.0.247)
I have Media Sync loaded fine. It reads my Windows Media Library just fine. When it loads the playlists/music for selection to sync, most show up as "Supported" in the Status column. However there are many that show up as "Not Found". Is there a file size limit or file name/path size limit that could be causing this? These are not DRM files. It happens to music that I have burnt from CDs and a given CD, for example, might have 13 songs on it and have only 4 of them show up as "Not Found". I'm not seeing anything like this in the forums.
About a 2 months ago when I would connect my blackberry storm (the first Storm) to my computer via the USB cord that came with the phone, I was able to transfer music from my computer (itunes) to the blackberry through Blackberry Media Sync with no problems (open Blackberry Media Sync, connect blackberry to computer via USB, and Media Sync screen would change so that I could sync music to the blackberry storm). I didn't even have trouble installing Blackberry Media Sync back in December 2009
But now after I connect my Blackberry Storm to my computer, the Blackberry Media Sync screen does not change and continues to display "Please connect a Blackberry Device". I have tried these tips that I found online:
1.) restarting my computer (windows vista) several times
2.) updating/reinstalling Blackberry Media Sync and then restarting my computer
3.) reconnecting blackberry to computer, then opening Media Sync
4.) opening Media Sync first and then connecting blackberry to computer.
5.) installing BlackBerry USB and Modem Drivers (even though I can't find the USB driver for it under Universal Serial Bus Controller when I check in the Device Manager when you go to Control Panel - System and Maintenance - Device Manager, but I did find RIM Virtual Series Port v2 COM4 & COM5 when you check "devices by connection" under View in Device Manager) Or are RIM Virtual Series Port v2 COM4 & COM5 the drivers I'm looking for ?
6.) Going to Options (on blackberry) - Memory and making sure Media Card Support, Media Transfer Protocol (MTO) and Mass Storage Mode Support are set to "On", Encryption Mode is set to "None", and Auto Enable Mass Storage Mode When Connected it set to "Prompt" though I have tried "Yes" as well. It says I have 785MB of free Device Memory space out of 879MB of total Device Memory and 7.1GB of free Media Card space out of a total of 7.3GB of Media Card space.
None of the above tips and troubleshooting advice has worked. I have also checked the Blackberry Technical Solution Center but I haven't found anything from there that has helped either. I have found online forums/discussions including issues of people having "blackberry media sync cannot connect to the device" pop-up, but I haven't had this pop-up. The Media Sync screen just stays the same as if I never connected the blackberry storm to my computer in the first place even though my blackberry storm is charging via the computer.
Is there something I'm missing or haven't done yet? What should I do?
I duly upgraded to Blackberry Desktop Software 6 when notified by automatic update check. Unfortunately, I had to downgrade back to 5.0.1 as I could not complete Organizer synchronization - I kept getting an error message saying that an unknown error had occurred. There didn't seem to be any log files I could look at to see what might be causing the problem.
View 4 Replies View RelatedMy new Blackberry Curve 9300 (Canadian) came with a 2G micro sd media card. I want to put the used 8G card from my old LG (from/ used in America) into the Blackberry. Will I be able to access my old music and pics from the LG?
View 1 Replies View RelatedThis is a new issue that just started yesterday, i think this i show it started. I turned on itunes and it would not connect to itunes. I had to turn off my computer for th enight and tried again today. Itunes came on , no problem. however during today, i notived that most if not all of th ealbum artwork had disappeared. i thought no worries, i will just sync my iphone when i get home. However, I synced it three x's adn deleted all the music and reloaded it, then changed the settings on my iphone from manually mange my music to auto sync, .... still the album artwork wont show up.
Info:
iPhone 4S, iOS 5.1
I cannot sync my Outlook calendar when using BB desktop Manager. I get a error message pop up window saying "Intellisync" "Connector error" The the synchronization is cancelled.
I am on a personal contract and this is not connected through BB enterprise. My e-mail accounts are fine and I get these on my BB
I'm a newbie in here and need help. So, to keep a long story....long. Recently Dell recalled my hard drive and sent out a new one. Previously I was running XP Pro/Outllook '03/with an 8820 and BB Desktop 4.6 flawlessly. Now, with the new hard drive I am running Vista Business (32bit)/Outlook '03/with a brand new Bold 9700 (T Mobile) and BB Desktop 5.0.1. I am unable to setup intellisync with outlook. When setting up sync, I get through all the motions and get a "Runtime error", "Unable to find system in table file". I searched all over the internet and did everything that I could find for this to no avail. I reset the connection in dos per the tech guide on here, it didn't work. I did the clean install with removing registry entries (with all available BB Desktop versions, 4.6 - 5.01) none worked. I need to be able to sync my contacts and calendar! Is there a BB tech line number?
View 4 Replies View RelatedWhen trying to sync my blackberry 8130 with microsoft office outlook (2003) using desktop manager 5.01 when reading the calendar it crashes with the message above. When going to the PtTrace.log in the intellisync folder on the pc I get the following message:
09:43:54.189: Phase=20, User=31ABF1F6: Reading data from Microsoft Outlook Calendar
Fri Feb 19 09:44:37 2010: Error Bad Field Flag in Recur Blob 0x0100.0 at .ms_recur.cpp line 1844
How to find this calendar event so I can delete it?
I received error message 0x80043ade when trying to sync my Bold 9700 with my Acer Aspire 6920, running Windows Vista and the latest Java 6.20.Anybody out there had the same problem.The desktop software recognised my Blaxkberry and ran a data backup before I tried to run Intellisync.
View 1 Replies View RelatedI keep getting a Line 140 error when I sync my blackberry and it stops the sync.
[Error Log] .....
I recently upgraded ACT 2005 to ACT 2010, along with getting a new server and firewall. Once the new server and firewall were up and running, I needed a new user profile on my PC. After doing this, I can no longer sync my Blackberry Tour. Desktop Manager recognizes the device, but every time I hit the sync button I get an "unknown error" message.
View 4 Replies View RelatedWhen i sync my blackberry to outlook all the tasks go into my phone as a time of 0:00 (midnight) Whereas my tasks all have proper times for them set in outlook? I have around 4000 tasks and this is really a major problem !Is there something i am doing or is this an issue that can be fixed?
View 4 Replies View RelatedI just got my Blackberry and I am having trouble with the Mass Storage.The Media Sync will not recognize the memory card at all. Win 7 does not recognize the card when I first plugged in my phone by USB cable the install driver fails. This failing has happened on 3 computer 2 win 7 and one XP.
I have done the normal things like battery pulls and deleting the driver and letting it reinstall reboots and reinstall programs. I also have the most current programs off the website.I also have tried putting the SD card in the slot on my laptop (3 different cards in an adapter) and none are able to transfer files without lagging into never never land.Everything else seems to work just fine. But I would like to be able to transfer photos and music and at this rate I can't transfer them at all.
I am receiving error message 0x80043ade when I try to configure my Tour with the new desktop manager and my Microsoft Office 2010 Outlook. I have Windows 7 OS.
View 15 Replies View RelatedAfter recently updating the Desktop Manager to 5.0.1, the Redirector no longer operates. When opening it, i get the error message."Desktop Redirector has encountered a problem and needs to close. We are sorry..."
I've unistalled Destop Manager, reverted back to 5.0.0 and I still have the same issue. This was and is currently setup with my Outlook 2003 (SP3) exchange server to forward my work emails, and it worked up until I updated to 5.0.1 last week.
I import my music from my iTunes over to my Blackberry and when I go to listen to my music on my BB, some of the music files don't have their artist, album artwork or album names. Notice how the artist name isn't showing up on my bb, but on iTunes, all that information is filled out.
View 2 Replies View RelatedI recently added memory to my MacBook Pro so I could upgrade to Lion and use the cloud for my contact list. It's been a bit of a mess, since I use Entourage as my email program.The REAL problem I'm having now is that my iPhone 4 now won't sync. iTunes "quits unexpectedly" at stage 7 (of 8) in the syncing process, where it says it's importing photos. My iPhoto is '09, version 8.1.2 Is this not compatible with Lion?
Info:
iPhone 4, Mac OS X (10.7.3)
