BB Curve :: Software Update And It Freezes
Feb 28, 2011
I have been trying to complete the software update for BB Curve 9300 but it is locked with a message = "Update requires additional memory. Removing older data." This message has been on for close to 12 hours! How do I stop this. All keys are locked. I can turn off the phone but when I turn it back on I get the same message.
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Aug 26, 2011
i'm updating my blackberry to 6.0 - 2534,but already 3 hours have past and it didn't even move a little.It just stays @ backing up third party applications.Will my BB crash if i would disconnect it from my laptop?im wondering since it was still busy with backing up and not with updating yet.BTW: i got a Curve G3 9300?
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Nov 8, 2011
Since the last update of the appworld application (around one week ago) I encounter some problems with its search feature. Indeed, when I enter a keyword in the search field, it sends me back the result by categories (News/Games/My World...). And if I click on any categories to get the details of applications found, the appworld application freezes. I must click on the back/return key to regain control so I never have the result of what I searched.
So each time I need a new application by searching, I must use the web blackberry site and a QR code scanner. And, regarding this point, I have another question: could you explain me why I'm not able to install some basic applications on my recent BB like "yahoo!", "viigo" or one of the RIM gift "bejeweled" ? When I try to install them, appworld answers "this application is not available for this terminal" (translation from french message). I'm very surprised that those application are not available on one of the most recent device and with the last OS.
Technical details of my device: Blackberry Curve 9360 / OS 7.0 Pack 1825 (v7.0.0.400, plate-forme 8.0.0.419)
Carrier: Orange France
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Nov 24, 2012
My Curve 9370 freezes during the back-up phase of the update... Tried pulling the battery (re-booting) several times...
Where's the "F-8" button???
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Jan 16, 2010
After the minor update (21mb). I got another update (90mb) which freezes during the update process. What to do?
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Jul 1, 2014
What do I do when I phone freezes during update
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Jan 7, 2010
I need a little help here. My Nokia N95 8gb was working fine until I decided to do a firmware update. After the firmware update I decided to also update the maps using the map downloader since there are some roads missing in my area.Now the phone itself itself is working fine but I have a problem with the map navigation. I have a 2 year license for navigation for Southern Africa. Since the map update the phone will freeze when trying to calculate a route. You select your destination and when you select "Drive to" it goes back to the map, "Calculating route" appears in the top left corner and the map occasionally spins from North orientation and back again.I tried to restore a backup that I did before I undertook all these changes but it has made no difference to the map. I noticed on the new maps that there are dotted lines in the middle of the roads on the map. These did not appear on the previous map version that I had. The version I updated to is v2.0 wk24 b02.
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Apr 18, 2010
I need a little help here. My Nokia N95 8gb was working fine until I decided to do a firmware update. After the firmware update I decided to also update the maps using the map downloader since there are some roads missing in my area.Now the phone itself itself is working fine but I have a problem with the map navigation. I have a 2 year license for navigation for Southern Africa. Since the map update the phone will freeze when trying to calculate a route. You select your destination and when you select "Drive to" it goes back to the map, "Calculating route" appears in the top left corner and the map occasionally spins from North orientation and back again.I tried to restore a backup that I did before I undertook all these changes but it has made no difference to the map. I noticed on the new maps that there are dotted lines in the middle of the roads on the map. These did not appear on the previous map version that I had. The version I updated to is v2.0 wk24 b02 OpenGL LM MN
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Aug 3, 2011
I tried to update from 6.0 Bundle 2342 to 6.0 Bundle 2647 and during the installation, it will update to a certain module and then freeze. An hour later, I will get a pop up that says there is a problem with my internet connection and the options to retry or cancel. I hit retry and the update will run a little further, then freeze again. At this point it's been 3 hours, and I've gotten as far as 357 of 578. This is the first time I've tried to update, and I did a back up right before I attempted this update.
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Apr 13, 2010
I did a firmware update on my e52 about a week or two ago and since then my phone has crashes and freezes when I plug it to my computer via USB cable and select PC Suite.It just crashes and the only thing that helps is removing the battery and even after that I need to repeat the battery removal for 2-3 times until it finally responds. Otherwise when I push the button to switch it on it just shakes, the screen stays blank and nothing else happens.
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Dec 21, 2012
Just would like to let the powers that be know that my yellow AT&T Nokia Lumia 920 (which I love!) is still having problems with freezing even after the latest update which I installed on 12-19-2012. I'm wondering if this problem will ever be fixed or if I should just resign myself to this issue and accept it as part of owning this device? I really enjoy my Lumia phone, having moved from the iPhone. In fact, I enjoy it so much, I'm hoping a tablet version would be made. However, if the problem with the phone continues for another week, I may have to call AT&T to get a replacement 920.
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Jan 14, 2010
I am having problems with my messenger freezing up on my Tour. It started with the most recent update. It will work fine but then randomly it will not allow me to open current chats. (I can still scroll through names on my list, so the whole screen isn't frozed, I just can't click on anything.) The only thing I can do to "fix" it is a hard reset of my phone, but then its just a matter of time before it freezes again. Happens daily at least.
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Dec 3, 2010
I'm having trouble updating my X10. The update on PC companion freezes about halfway and after about half an hour notifies me that the update has failed and I should try again. I tried using the SEUS but to no avail, it fails when at 157.7mb with only 1mb left to download.
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Mar 22, 2015
Encountering screen freezes since the update? Sometimes it won't let me out of an app or even the app drawer. Just tried to open Photos while unrelated app updates were downloading and just got a white screen and then had a hard time getting out. Had to reboot the phone.
On a possibly related matter, when streaming Play Music via bluetooth in my car (Honda Civic) the app will not shut down when I shut the stereo off. Just stays open and paused. It worked fine before either 5.1 or the last Play Music update. I am not sure which as I got them around the same time.
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Apr 22, 2012
After updating to iOS 5.1 my iPhone freezes when I get missed calls, how can I solve it?
Info:
iPhone 4S, iOS 5.1
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Nov 9, 2012
Can't seem to revert to OS 5 coz my desktop software (fully up to date) can't seem to connect to the device. The USB connection worked perfectly 10 minutes ago before I upgraded to 6. My problem is that I can't use the trackpad to click accept on the licence agreement, the trackpad seems dead itself, can't scroll or anything and the agreement is on the screen all the time..
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Aug 18, 2012
I have a bug while trying to install Nokia Store v3.30.014. The install hangs on a white screen with the text "Please wait. Installation will take few minutes" and a progress bar which never shows anything. I let the phone this morning on this screen for about 30 mins, so I think it just hangs with no action.More on this I tried reporting this using support for in the store, but it gives an error saying that I have errors in fields marked with red, but none are red or showing any error (I have only message field, email which is actually just showing my account email as text
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Oct 16, 2011
i recently downloaded the update 4.1.110 MB 612. so far the audio issue we have all been discussing seems to be fixed. Now, i am having freezing screen issues. the screen just stops responding to the touch. for example, yesterday someone called me, i saw them calling, it was ringing, i tried to slide the green button to answer but nothing happened. it was frozen/stuck. this has happened 2 times now. not just when someone calls but just in general when i am trying to unlock my phone. when i tried unlocking my phone, nothing happened. i pressed the power button to wake up the phone but nothing. it was just a black screen. finally i held down the power button and it eventually turned off and powered back on.
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May 30, 2012
everytime i try to update my phone it freezes at a certain number and will not upload! i cant use my phone now!!
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Apr 13, 2010
I have the Storm 2 9550 with Verizon.Since the latest update (v5.0.0.607), my phone freezes constantly to the point where the phone is really unusable. I spend a lot of time looking at the mini clock spinning in the middle of the screen, while I try desperately to kill my phone.I did not have this problem at all before the update.
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May 11, 2012
my torch has started a wirless update but when getting through back up freezes between 8 an 20 % . Have noticed in forum that this is known but for a computer update you just take out this as a back up option but on a wireless update the phone is stuck if I do a battery pull and put itback after few mins it starts again and tries to update is there anyway to cancel update or solve this. tried pluggin into pc but doesnt do anything different.
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Jun 20, 2012
I tried updating it & all of a sudden it got stuck on the apple logo. It got frozen there.
Info:
iPhone 4
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Dec 21, 2011
I have recently upgraded my phone to the updated OS 7.0 Bundle 2406. My touchscreen occassionally freezes and does not respond for sometimes 15 minutes at a time. I do not recall if my touchscreen used to freeze before the update. However, I have tried downgrading back to the old OS and this does not work. Very often the touch screen seems to freeze after disconnecting from the USB cable connection to the PC or the bluetooth I use in my car
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Dec 26, 2014
What'sApp is crashing may times after the latest update. It freezes the whole phone and then restarting it happened about 21 times tell now and finally it crashed and i can't login anymore ...
With every restart or every time i try to login it keep telling me ( WhatsApp is not responding Report , OK ) tryed to reset many times and still facing the same problem ...
So i tryed to remove the app and reinstall it, then i face that i can't reinstall it anymore. It keep telling me App not installed via Google Play or as APK file . What should I do ?
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May 22, 2012
Having major issues with my Iphone Apps after latest patch. Is there anything I can do to get my iPhone applications to install? Everything seems frozen. I have done many system resets and nothing has worked?
Info:
iPhone 4S, iOS 5.1.1
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Jul 5, 2010
After updating to firmware version 40, I have a freezing video problem.When I play video file (.mp4), it starts playing as always but after a while image freezes but sound continues playing. No way forwarding video, the freezed image is always there but sound plays normally.I have Nokia 5800 XpressMusic, firmware version 40.2.005.263.04.Everything else is working correctly in the phone after update to 40 firmware.Is it a problem that could be solved?
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Dec 1, 2010
My Vivaz is having problems by saying I have used all the phone memory, when I haven't. I check the memory and apparently there is 33mb used by "other". There is no "other!". So I was thinking of updating my phone to wipe it and start again and see if this fixes the problem. I downloaded a newer version of the update service for my computer, turn off my phone, take out the battery, re insert the battery, hold the call button, plug the usb in and after a good while, still nothing has happened. And then the update service decided to freeze and won't let me exit so I keep having to restart my computer. What is wrong with the update service/my phone?
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Apr 12, 2012
the phone was purchased 4 months ago and regularly freezes and crashes when using it. The software also sometimes will perform the wrong function when an icon or button on the phone is pressed. I have tried updating the software to see if that would help but for the last 2 weeks I have been told that the Update Centre is overloaded and I can't download the new software.
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Oct 23, 2012
I tried downloading the software update on my phone however it get's to social feeds & freezes & that is all that is left on my screen the backing up your data & i cannot get rid of this, therefore unable to use my phone.
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Jul 22, 2012
my blackberry device was working fine until an app world updates appeared after that by one night it just got frozen so i restarted it and the bar was complete up to three quarters of it and just got frozen i left it for a while cause it sometime takes time but that was usless i tried even removing the battery for about a minute then put it back again but that didnt work andi dont know what todo now.
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Feb 18, 2011
I am on my third Blackberry 8520 and keep having the same problem. Every two or three days it freezes. The only way to "fix" this is to take the battery out and put it back it. Two or three days later, it will freeze and I have to do it again. This process also drains my battery life. I don't have many applications installed and the ones I do have come only from Blackberry App World. I also receive an App Error 523 message. I have called my carrier and gone through the different steps they recommend to solve this problem. None work. I am very dissatisfied and have come to the conclusion that the 8520 and all Curves are garbage and I am seriously considering leaving Blackberry. This also happened to me and other friends owned 8300.
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