BB Curve 8500 :: Apparently Have Internet Access But Browser Says "error Unknown"
Feb 16, 2010
On Sunday I got a Blackberry Curve 8520 and I loveeee it, except for one problem:
I cant browse the internet nor do anything internet related.I have unlimited web and I am able to connect to wi-fi @ my house (uma signal is showing and very strong)When I open the browser, I get error unknown your homepage is temporarily unavailable. please try later.
If I attempt to access any website, then I get subscription upgrade require or subscription upsell required.What's the deal?I do not have the data plan for BB, but I do have unlimited web, if that means anything. Regardless, I should still be able to connect via wi-fi...
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Jul 11, 2010
Over the past two days I have not been able to access my brower (8520 curve), can someone please explain why? I can enter a www address but it just reads "loading", the little black box in the top right corner flashes then stops, disappears and nothing else happens. I end up closing it the browser down.
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Jun 1, 2010
Well here is the scoop I switched from my curve to a samsung instinct for a couple of days to try out the touch screen.It was a friends phone.I didn't like it, it was way to simple I like my apps and stuff on my blackberry.So I called sprint today to switch my phone back to my blackberry.I can get calls make calls, however I cannot access the internet or set up my e mail.I have resent my service books and received nothing.When I go back into my setup wizard and say setup e mail it says your device had a problem connecting to the server.When I got to like facebook it says no connection.I just want to get back on my interenet and e mail.
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Jul 11, 2010
So i am having problems with setting up my email on my curve. i go through the ropes in the setup wizard, but it never seems to save my passwords or actually finish setup. also, i don't seem to have internet access without wifi, i've tried doing all that registration through setup and host routing table, but still nothing.
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May 7, 2012
whenever I want to go online using my bb, I get the following error:
net.rim.device.cldc.io.waphttp.WAPIOException
error code 50
I already tried to register on the HRT editor...
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Jun 1, 2012
I was browsing a web site through google when the page went blank and the error message came up. "error message - uncaught exception: shared webkit instance unavailable:null." I can no longer access internet browsing on my blackberry as the message just comes up. Interestingly I can still access my facebook and ebay apps just not use google or internet browser.
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Sep 13, 2010
Ever since the update I've had what I'm assuming is a notification icon on my screen and I've tried everything i can think of to figure out what it could be. It's appears to be a golden globe (almost like that of the web browser icon - which was what i though it was related to) with a number 1 next to it just as if it was a message or social network notification. Does anyone know what this icon might be and how to possibly get rid of it?
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Sep 16, 2010
I have a BB Curve 8530 and I have an icon on my home screen that I cannot figure out. It looks similar to the icon used for missed call or placed call except it has a curved arrow next to it. It is a gold phone receiver and the arrow is bent at a 45 degree angle. (Kind of like a backwards check mark with an arrow head on the bottom). I have a suspicion that it has to do with call forwarding since I forwarded calls to different phone # the other day, however, I cancelled that. I have checked my messages folder, rebooted, pulled battery, done an update, etc. Nothing works. I looked through the manual and it doesn't show the icon.
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May 3, 2011
Starting yesterday afternoon, I am unable to access an internet browser or open any link on my Torch. I do not have WiFi turned on. The device almost appears to 'freeze' when I am attempting this action. I have completely cycled off and back on....
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Feb 21, 2011
My web browser works perfectly fine.But none of the applications that access the internet - such as gmail, facebook, market, etc. work. They show a "connectivity error" kind of message. am led to think whether there is some global setting that these applications use, which doesn't allow them to access the internet settings somehow?I did a factory reset, I also used the Sony Ericsson update service and did an upgrade to Android 2.1...
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Jul 13, 2011
I recently bought BB 9780 without data plan. I am not able to access internet through browser even after successful wi-fi connection.
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Feb 13, 2011
My main email account is with yahoo and although I've entered the pop3 and then the imap settings that yahoo tell me are correct, I cannot get the email set up on my phone. how to do this without having to access my account via internet browser?
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Sep 16, 2011
I have used several Android phone with the standard "Google internet browser" and I used to have access to my history which very useful!
But on the Atrix I can't find it.
I only have access to an option to erase the history...
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Apr 4, 2010
I recently unlocked my 8520 from t-mobile to at&t, i have the data plan with both providers. After i started using the 8520 on the at&t network i noticed that i cannot change my setting from hotspot browser to internet browser anymore which in turn i cannot use the data service with at&t that i am paying for. Any help with this issue is greatly appreciated.
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May 5, 2011
Does anyone know how to access the Browser Configuration on OS 6's browser? I want to set it to Internet Explorer and don't know how. It seems to have disappeared. I knew how to do it on the old software but since I upgraded I can't.
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Apr 8, 2010
I bought BB 8900 from T-Mobile without bb plan a few days ago. How can I get BlackBerry browser or Internet Browser, because my bb has only hotspot browser? Can I get them without bb plan?
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Jan 22, 2010
I was going to try and log on to the internet using my storm 9530 and i noticed that i don't have a "browser" icon in my menu applications, so i couldn't access the internet to surf or download anything.. can anyone help me on how i could get the browser icon? i don't remember ever deleting any applications on my phone
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Feb 3, 2010
I recently bought an unlocked curve 8520 from Smartone Vodafone in HK and am now in China using china mobile service. I have not signed up for the blackberry email service -- my plan was to download the dedicated gmail app.
On my old Sony Ericsson W888 I was able to download the dedicated gmail java app and was using it on china mobile. I have tried to download the gmail application to the curve via both the pre-loaded browser and the hotspot wifi browser but am not allowed to -- there is an error message saying I can't access gmail and have to access gmail via the Internet. I can get to gmail using the browser, but my goal is to download the dedicated application which has a better user experience.
After these steps, I downloaded the Opera browser, thinking perhaps if I use a different browser, I could directly access the internet and download the gmail application. I downloaded the Opera mini v5 beta onto my Macbook and loaded it onto the curve via the BDM software but it does not run after loading the application. I then downloaded Opera v4.2 from its website I accessed via the Hotspot wifi browser on the curve directly. This would not run either.
Separately, I tried to access the mobile.blackberry.com homepage to download new themes but I received a page that said: "Unfortunately, your current device and/or browser are not compatible for this site." I was hoping to download some new themes to replace the vodafone pre-loaded theme.
At this point, it seems my blackberry is bascially locked down and not open to new applications -- I have not been able to successfully download / access the gmail app (which has worked here in China on another sony ericsson phone through the same carrier), the 2 opera browser versions, or the main mobile.blackberry.com site.
Questions for the forum:
1. is this a carrier issue where China Mobile is walling off access? any work-arounds? I have tried to access the internet via just a hotspot wifi browser through a regular wifi connection, but still no success.
2. why can't the curve even access blackberry's own mobile.blackberry.com home page? it's surprising that the site won't even recognize one of the company's own devices.
3. is there any way to download the gmail java app via the PC and then load it onto the curve via BDM? after searching online, I cannot file a standalone gmail app which I can download and transfer via the USB cable. does it exist and if so, please let me know where to download it.
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Jan 15, 2011
i cannot send or receive calls or texts. this randomly happened i need some support on what to do, i phoned o2 they are useless, ive got full signal and black berry messenger and the browser are working fine?
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Jul 18, 2010
I downloaded a new fancy characters app sent to me by a friend. Even since my phone has been acting up. The one problem I have not been able to fix, it's that I can't access bbm 5.0. I have the icon on my home screen however, when I select it nothing happens. I have deleted it and re-installed it several times already and that didn't work. I have had to re-install the old version of the bbm and that version works fine. I have a curve 8520 from T-mobile and OS 4.6.
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Jul 29, 2010
For some reason I no longer have the status bar at the top of my browser screen. It used to be that I could see how I was connected with either the wifi symbol or the gprs symbol and I could also see the connection symbol (white square with 2 green squares). Im guessing that it could be a browser setting that needs changing but I cant find it.
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May 20, 2010
I have had the curve for a few weeks now. At first i changed the settings of the browser to "hotspot" so i could use it with wifi. It was working really well, then all of a sudden it stopped durin browsing. The phone says the wifi connection is fine, but whenever i go to the broswer and try to go to a website it just says loading at the bottom and nothing happens.
Can anyone help with this? should i restart the phone setting somehow because i might have done changed some setting during browsing without realising or is this an actual issue with the phone?
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Aug 31, 2010
So I bought a second hand blackberry curve 8520 off eBay. The phone is in great condition and I just stuck my own pay as you go sim card in. I have now realised I can't get internet and would really appreciate it if somebody would tell me what to do! I can't find a straight answer anywhere on the internet. So basically I would like to have internet on my Blackberry but don't know who to contact, what to say...
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Jan 20, 2010
for the past week i was unable to access my email services. I have done a handheld wipe as well on my phone also after that which result that my email icon etc is not showing anymore. When i run a diagnostic test everythingis fine except for the PIN-PIN.
Blackberry registratio:Yes
Connected to Blackberry: Yes
PIN-PIN: No
I phoned my service provider and according to them everything is in order on there system. They have tried to resend my email service books but i don't recieve it. Data service etc is working fine and my phone register on the blackberry network. Please assist as i am unable to setup my emails etc or connect to messenger etc....
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Jan 29, 2010
I have just taken possession of my very first blackberry, and the instructions are minimal. How do I disconnect from the internet? I have just been pressing and holding the escape button, is that all I do? Are there any icons on screen that show if you are still connected?
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May 9, 2010
Today i bought the blackberry curve 8520 as a prepaid phone to use with my current plan, because my previous phone got stolen.the plan is with optus and has $500 worth of calls, unlimited texting and 700mb of internet, used with a htc dream.but the browser, or any other form of internet, will not connect whenever that sim is in the blackberry
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May 11, 2010
I have the Curve 8520.I am a unique case of this, because with T-Mobile there is a way you can have a Blackberry without the data plan, so when I am trying to connect to the internet, it is ONLY through wi-fi.
On the home screen, the Wi-Fi Logo is lit up white, and it says the name of my network. However, when I try to access any webpage, the message comes up:"Unable to connect to the internet, please try again later. If the problem persists, please contact your service provider."It HAS worked before.
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Jul 9, 2012
I keep getting the following message:"The network you are connected to appears to be a hotspot.You may be required to consent to legal terms and/or set up an account to get internet access. Hotspot operators may charge service fees for internet access". However, its a free network that my other devices, such as my playbook connect to without problems. When I click "OK" I get another message that says: "This is a Wi-Fi service. Please ensure your device has an active Wi-Fi connection and try again." I click OK, and it takes my to the BB browser, which of course doesn't work.Its like it wants me to give permission to use the network, but I need to use the network to give the approval.
-WiFi is enabled
-Bluetooth is enabled
-Other devices including Playbook currently work on the network
-Repeatedly gives me the first message above, followed by the second message above
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Jul 28, 2011
I cant connect to internet using x10 mini pro. I have downloaded gprs settings but when I use the browser. It give an error no internet connection. I have tried everything in the support page but no luck.
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Aug 22, 2010
I have a problem with my dear BB 8530. Basically, I cannot connect to internet through BIS when I am in connection mode 1XEV, that means that I am inside the EVDO net. Once I make a web page address request or update twitter, the device remains 10 secs trying to get response from the net and later it switches to the 1X connection mode, and is in this mode that data access works!!!!!
My mobile company gives me a procedure to apply "provisioning" to my mobile but, despite introducing new provisioning password and check all, I have been suffering this flaw on my cell phone!!!Well, I need help! is there any diagnosis procedure to know if the problem is the cell phone or a net configuration problem?
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Jun 27, 2010
I accidentally wipped my Blackberry Curve 8520 and since then i cannot use any of the Internet services through my data plan . I tried back up but still I receive the same message when i try using any of the Internet services .It's not even trying to connect through the operator network plus in the browser options i only have hotspot i can't find Internet browser.
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