BB Curve 8500 :: Unable To Connect To Internet
May 11, 2010
I have the Curve 8520.I am a unique case of this, because with T-Mobile there is a way you can have a Blackberry without the data plan, so when I am trying to connect to the internet, it is ONLY through wi-fi.
On the home screen, the Wi-Fi Logo is lit up white, and it says the name of my network. However, when I try to access any webpage, the message comes up:"Unable to connect to the internet, please try again later. If the problem persists, please contact your service provider."It HAS worked before.
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Sep 3, 2010
Really loving this phone (8520) and a massive leap from my last phone.
Having trouble with connecting to my or my works wifi. It registers both routers and displays the name across at the top of the phone and in wifi settings I have a black square with a white dash line and a green wifi symbol.
I have a Asda pay as you go sim which is fine for the calls text etc but I hearing not so good for the Internet.
I have managed to get the browser going with the Hotspot setting but I'm guessing this isn't using my home wifi as it as slow as a snail and keeps cutting out.
Without Hotspot enabled it tries to use VodaphoneLive and I get the message "unable to connect to the Internet, please try again later. If the problem persists please contact your service provider"
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Aug 22, 2010
I have a problem with my dear BB 8530. Basically, I cannot connect to internet through BIS when I am in connection mode 1XEV, that means that I am inside the EVDO net. Once I make a web page address request or update twitter, the device remains 10 secs trying to get response from the net and later it switches to the 1X connection mode, and is in this mode that data access works!!!!!
My mobile company gives me a procedure to apply "provisioning" to my mobile but, despite introducing new provisioning password and check all, I have been suffering this flaw on my cell phone!!!Well, I need help! is there any diagnosis procedure to know if the problem is the cell phone or a net configuration problem?
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Jan 11, 2012
I am connected to Wi-Fi but unable to connect to the internet like FB,Yahoo or other websites. My sister used to connect to wifi but now that I am using her handset, I cannot do so.
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Apr 5, 2011
everytime I try to connect to my internet it displays a message saying "Unable to connect to the internet"
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Nov 14, 2011
I have a wireless network at my work (that is functional and works for my laptop) that I cannot figure out how to connect to with my Blackberry Curve 9300 OS 6.I can find the network, and when it prompts for the password and I enter it, everything appears as though it should work.The WiFi box is checked in "Manage connections" and on my home screen, at the top, above the time, it shows my provider's name and the WiFi network I'm connected to (Koodo - Arnason Lab <--- network name).When I try to use my browser though, I get the following message: "Unable to connect to the internet, please try again later.If the problem persists please contact your service provider." I called Koodo and they told me that this sounds like a device problem and that contacting BlackBerry would be my best bet. Is my browser set up to work via WiFi? Or is there something I'm missing about connecting to a WiFi connection?
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Sep 3, 2012
ive just had a new sim card from talk talk it has been activated and is stating on their system that the internet for my phone has been activated but im still having troubles with it they have told me on the phone to contact blackberry but im still having no luck i would like my bbm service up.
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Mar 13, 2011
I got new curve 9300 3G with unlimited data plan,meaning I can connect to the Internet, push mails, RSS feeds, etc. It was working fine for several days but lately I could not connect to the Internet, could not get emails; virtually any data connection! I decided to replace SIM card since if Iīm using my friendīs card it was working. Initially with the new card (with data plan) I was able to connect to the Internet but after a while (couples of minutes) I could not connect and all data connections were just off (AppWorld was also off). Strangely, the 3G signal is good on the screen! I have tried to re-register the HRT and pulled out the battery also refreshing the network but still didnīt work.
I installed some apps prior to this problems, but I do not think it was the cause, except that I upgraded Facebook app then the Facebook icon disappeared.
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Apr 11, 2011
I use a Blackberry 8310 curve. suddenly, i have been unable to connect to the internet. My network provided told me i have been activated. I keep getting messages like "your blackberry services have been deactivated or suspended contact your service provider".
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Jun 29, 2011
before i put in a sim card i could have used the wifi to connect to the net,since i put one in i cant connect anymore using wifi without a data plan
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Jul 10, 2012
I have an 8900 Curve, and have been using Wifi to connect to the internet, in my home and everywhere else I go. I'm in Mexico using Telcel. You don't need a plan just to connect to the internet, that's what WiFi is for. It just stopped connecting the other day for some reason. The wifi icon does not appear at the top. I have the browser set to HotSpot, it's the only option actually, I set the TCP/IP APN to the Mexican settings (you can do that here: http://www.blackberrytune.com/blackberry-tcp-ip-apn-settings/), but still nothing!WTF is wrong with this POS!
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Dec 4, 2012
I have a bb 8520 but wifi not working, nor the internet. the carrier doesnt know what is the problem.i want to attempt reloading the os but I checked bb site and GT&T not listed. Digicel is listed wihch is the other carrier in the country. Would i encounter any problem if i used digicel os download on a phone with a GT&T sim?
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Feb 24, 2010
I know there are other threads like this, but after a few hours of searching I cannot find a solution for my problem, so I am left with creating a new thred (sorry). I have a Nextel 8350i on boost. This morning, I reinstalled the combined3 service books, and now no internet, or app that accesses internet will work. I get the unable to connect message when I try to connect using my data plan and when I try to connect on wifi as well. I am able to place and receive calls, i can use direct connect, and i can send and receive texts as well, its just the internet is not working with data or wifi. My current OS is v4.6.1.313 any suggetions?
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Apr 20, 2012
I am unable to connect my internet it shows on the phone,all boxes ar ticked, Wi -Fi is connected (BT Hub), but browser does not start?
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Oct 31, 2011
I have been facing this problem this the last couple of months.. whenever I travel and get into the roaming network, my phone doesnt connect to the Blackberry Internet Service (BIS) because of which i cannot use BBM or any other internet based application. As soon as i am in local network, it gets connected to BIS. I have tried everything..data service while roaming is on.. have switched off phone, removed sim and restarted. Last evening I visited Vodafone store, the guy put my sim in another blackberry device and it got connected to BIS. However its doesnt get connected on my device. He suggested me to do a data wipe which I did, still am unable to connect to BIS.
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Oct 1, 2011
I am getting the "unable to connect to the internet" error when i launch the BB browser. I have read quite a few threads and havent seen an answer for my issue.
The odd thing is if i use the Media Net (AT&T browser)....i can connect to the internet. Is there a way to "re-install" the black berry browser? Also my Facebook app give me a "can not connect error" as well
PS this all started after i recieved some "verify this certificate" notices.
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Feb 20, 2011
I have a blackberry 8520 curve and over the last couple of days have been unable to connect to the internet via my WiFi router
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Apr 5, 2012
1- wi-fi connected , name of wi-fi comes next to service provider name at top of screen , wi-fi symbol comes at corner
2- mobile network is at off mode
3- browser option at hot-spot
4- the wi-fi diagnostic says status : ip address no longer valid , VPN profile is not found on connected to web the answers comes it is not connected to internet
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Aug 20, 2011
I've got a blackberry curve 8520 and the other day, it completely wiped itself. I've managed to connect it back to my wifi but whenever i click on my browser and try to load a page it says 'Unable to connect to the internet, please try again later.' even though it says i am connected to the wireless.
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Aug 31, 2010
So I bought a second hand blackberry curve 8520 off eBay. The phone is in great condition and I just stuck my own pay as you go sim card in. I have now realised I can't get internet and would really appreciate it if somebody would tell me what to do! I can't find a straight answer anywhere on the internet. So basically I would like to have internet on my Blackberry but don't know who to contact, what to say...
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Jan 29, 2010
I have just taken possession of my very first blackberry, and the instructions are minimal. How do I disconnect from the internet? I have just been pressing and holding the escape button, is that all I do? Are there any icons on screen that show if you are still connected?
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May 9, 2010
Today i bought the blackberry curve 8520 as a prepaid phone to use with my current plan, because my previous phone got stolen.the plan is with optus and has $500 worth of calls, unlimited texting and 700mb of internet, used with a htc dream.but the browser, or any other form of internet, will not connect whenever that sim is in the blackberry
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Jun 27, 2010
I accidentally wipped my Blackberry Curve 8520 and since then i cannot use any of the Internet services through my data plan . I tried back up but still I receive the same message when i try using any of the Internet services .It's not even trying to connect through the operator network plus in the browser options i only have hotspot i can't find Internet browser.
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Jun 1, 2010
Well here is the scoop I switched from my curve to a samsung instinct for a couple of days to try out the touch screen.It was a friends phone.I didn't like it, it was way to simple I like my apps and stuff on my blackberry.So I called sprint today to switch my phone back to my blackberry.I can get calls make calls, however I cannot access the internet or set up my e mail.I have resent my service books and received nothing.When I go back into my setup wizard and say setup e mail it says your device had a problem connecting to the server.When I got to like facebook it says no connection.I just want to get back on my interenet and e mail.
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Jul 11, 2010
Over the past two days I have not been able to access my brower (8520 curve), can someone please explain why? I can enter a www address but it just reads "loading", the little black box in the top right corner flashes then stops, disappears and nothing else happens. I end up closing it the browser down.
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Jan 7, 2010
I recently purchased a curve 8520 for christmas. I went through the process of setting up the wireless but when I go to Manage Connections in the home menu I'm getting a dash (-) next to the wifi connection. It is connectiiong to my wireless network at home but when I go on the browser I get "An error occurred while fetching the reqested page". Also, when I go to Host Routing Table they're not entries. The mobile network I'm using is Digicel but I'm not on any blackberry service plan. Is it that the only way I can access my wirelss at home (or anywhere for that matter) is if I join the service plan? If that's not the case, then how do I get internet access using the wifi connection?
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Apr 24, 2010
Monday i'm going to Paris and i don't like to pay for my blackberry internet when i'm there. Does any of you know how to turn your internet off? So you.don't have to pay for internet when you are in an other country.
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Jun 28, 2010
Im just picked up my curve 8530 with koodo. I have a data plan with unlimited windows live, hotmail, etc... i go to add my email address and it adds it in the list of addresses in the email setup. So when i go to my messages window and i try to compose an email it says "No message service configured. You will be redirected to the Setup Wizard to setup your email" . I also registered with the koodo bis site so i can view my email addresses on my comp as well.
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Mar 23, 2010
My wifi at home is password protected, but when i first got my BB and connected it, it worked great, until yesterday it decided to play reindeer games.Like i said...It used to work great, but all of a sudden it just wont connect. It just says unable to connect reason: failed to associate with the network.what is wrong with my phone? why are all these little niggling problems arising in a phone that is only a couple weeks old?
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Jul 11, 2010
So i am having problems with setting up my email on my curve. i go through the ropes in the setup wizard, but it never seems to save my passwords or actually finish setup. also, i don't seem to have internet access without wifi, i've tried doing all that registration through setup and host routing table, but still nothing.
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Jul 3, 2010
im hoping this will make my problem come across easier, I think the problem im having connecting to the bbm and facebook etc on my phone through wifi is that after id been using them fine while connected to wifi, i had blackberry settings sent to me via vodafone. Now im looking to go back to bein able to connect through wifi as someone else is using the phone, so would i have to restore the original setting and if so how do it do it?
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