BB Software :: Curve 3G: Unable To Connect To The Internet?
Mar 13, 2011
I got new curve 9300 3G with unlimited data plan,meaning I can connect to the Internet, push mails, RSS feeds, etc. It was working fine for several days but lately I could not connect to the Internet, could not get emails; virtually any data connection! I decided to replace SIM card since if Iīm using my friendīs card it was working. Initially with the new card (with data plan) I was able to connect to the Internet but after a while (couples of minutes) I could not connect and all data connections were just off (AppWorld was also off). Strangely, the 3G signal is good on the screen! I have tried to re-register the HRT and pulled out the battery also refreshing the network but still didnīt work.
I installed some apps prior to this problems, but I do not think it was the cause, except that I upgraded Facebook app then the Facebook icon disappeared.
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Jan 11, 2012
I am connected to Wi-Fi but unable to connect to the internet like FB,Yahoo or other websites. My sister used to connect to wifi but now that I am using her handset, I cannot do so.
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Apr 5, 2011
everytime I try to connect to my internet it displays a message saying "Unable to connect to the internet"
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Nov 14, 2011
I have a wireless network at my work (that is functional and works for my laptop) that I cannot figure out how to connect to with my Blackberry Curve 9300 OS 6.I can find the network, and when it prompts for the password and I enter it, everything appears as though it should work.The WiFi box is checked in "Manage connections" and on my home screen, at the top, above the time, it shows my provider's name and the WiFi network I'm connected to (Koodo - Arnason Lab <--- network name).When I try to use my browser though, I get the following message: "Unable to connect to the internet, please try again later.If the problem persists please contact your service provider." I called Koodo and they told me that this sounds like a device problem and that contacting BlackBerry would be my best bet. Is my browser set up to work via WiFi? Or is there something I'm missing about connecting to a WiFi connection?
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Sep 3, 2012
ive just had a new sim card from talk talk it has been activated and is stating on their system that the internet for my phone has been activated but im still having troubles with it they have told me on the phone to contact blackberry but im still having no luck i would like my bbm service up.
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May 11, 2010
I have the Curve 8520.I am a unique case of this, because with T-Mobile there is a way you can have a Blackberry without the data plan, so when I am trying to connect to the internet, it is ONLY through wi-fi.
On the home screen, the Wi-Fi Logo is lit up white, and it says the name of my network. However, when I try to access any webpage, the message comes up:"Unable to connect to the internet, please try again later. If the problem persists, please contact your service provider."It HAS worked before.
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Apr 11, 2011
I use a Blackberry 8310 curve. suddenly, i have been unable to connect to the internet. My network provided told me i have been activated. I keep getting messages like "your blackberry services have been deactivated or suspended contact your service provider".
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Jun 29, 2011
before i put in a sim card i could have used the wifi to connect to the net,since i put one in i cant connect anymore using wifi without a data plan
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Jul 10, 2012
I have an 8900 Curve, and have been using Wifi to connect to the internet, in my home and everywhere else I go. I'm in Mexico using Telcel. You don't need a plan just to connect to the internet, that's what WiFi is for. It just stopped connecting the other day for some reason. The wifi icon does not appear at the top. I have the browser set to HotSpot, it's the only option actually, I set the TCP/IP APN to the Mexican settings (you can do that here: http://www.blackberrytune.com/blackberry-tcp-ip-apn-settings/), but still nothing!WTF is wrong with this POS!
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Dec 4, 2012
I have a bb 8520 but wifi not working, nor the internet. the carrier doesnt know what is the problem.i want to attempt reloading the os but I checked bb site and GT&T not listed. Digicel is listed wihch is the other carrier in the country. Would i encounter any problem if i used digicel os download on a phone with a GT&T sim?
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Feb 24, 2010
I know there are other threads like this, but after a few hours of searching I cannot find a solution for my problem, so I am left with creating a new thred (sorry). I have a Nextel 8350i on boost. This morning, I reinstalled the combined3 service books, and now no internet, or app that accesses internet will work. I get the unable to connect message when I try to connect using my data plan and when I try to connect on wifi as well. I am able to place and receive calls, i can use direct connect, and i can send and receive texts as well, its just the internet is not working with data or wifi. My current OS is v4.6.1.313 any suggetions?
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Apr 20, 2012
I am unable to connect my internet it shows on the phone,all boxes ar ticked, Wi -Fi is connected (BT Hub), but browser does not start?
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Oct 31, 2011
I have been facing this problem this the last couple of months.. whenever I travel and get into the roaming network, my phone doesnt connect to the Blackberry Internet Service (BIS) because of which i cannot use BBM or any other internet based application. As soon as i am in local network, it gets connected to BIS. I have tried everything..data service while roaming is on.. have switched off phone, removed sim and restarted. Last evening I visited Vodafone store, the guy put my sim in another blackberry device and it got connected to BIS. However its doesnt get connected on my device. He suggested me to do a data wipe which I did, still am unable to connect to BIS.
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Oct 1, 2011
I am getting the "unable to connect to the internet" error when i launch the BB browser. I have read quite a few threads and havent seen an answer for my issue.
The odd thing is if i use the Media Net (AT&T browser)....i can connect to the internet. Is there a way to "re-install" the black berry browser? Also my Facebook app give me a "can not connect error" as well
PS this all started after i recieved some "verify this certificate" notices.
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Feb 20, 2011
I have a blackberry 8520 curve and over the last couple of days have been unable to connect to the internet via my WiFi router
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Apr 5, 2012
1- wi-fi connected , name of wi-fi comes next to service provider name at top of screen , wi-fi symbol comes at corner
2- mobile network is at off mode
3- browser option at hot-spot
4- the wi-fi diagnostic says status : ip address no longer valid , VPN profile is not found on connected to web the answers comes it is not connected to internet
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Sep 3, 2010
Really loving this phone (8520) and a massive leap from my last phone.
Having trouble with connecting to my or my works wifi. It registers both routers and displays the name across at the top of the phone and in wifi settings I have a black square with a white dash line and a green wifi symbol.
I have a Asda pay as you go sim which is fine for the calls text etc but I hearing not so good for the Internet.
I have managed to get the browser going with the Hotspot setting but I'm guessing this isn't using my home wifi as it as slow as a snail and keeps cutting out.
Without Hotspot enabled it tries to use VodaphoneLive and I get the message "unable to connect to the Internet, please try again later. If the problem persists please contact your service provider"
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Aug 20, 2011
I've got a blackberry curve 8520 and the other day, it completely wiped itself. I've managed to connect it back to my wifi but whenever i click on my browser and try to load a page it says 'Unable to connect to the internet, please try again later.' even though it says i am connected to the wireless.
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Dec 6, 2011
I recently deactivated my Blackberry Bold 9000 (v4.6.0.304 operating system) from AT&T since I ported my cell phone number to US Cellular who had better coverage in my region. I'd like to continue using my Blackberry Bold 9000 as a free wi-fi only internet access device and install the Google Voice app so my kids could text message and make phone calls via the Google Voice app and phone's wi-fi connection. While my BB Bold is able to connect to our home wi-fi network like in the past it doesn't successfully connect to the internet and gives me the following message: "Unable to connect to the internet, please try again later."
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Mar 7, 2012
I'm using Nokia C2-03 from a month When I tried to connect internet on my PC using Nokia PC suite it showing a message "There's a problem with connecting to TATADOCOMO" Even I tried with manual settings but no use While using on mobile it connects well?
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Jul 3, 2010
I just spoke with those from verizone wireless and they said that a verizon device is unable to connect to the internet outside of USA. My blackberyy 9530 storm bought from ebay is unlocked and works fine on gsm network here in Spain,but i have no internet... i wonder if is because what they said or just my blackberry is mesed up?
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Jan 24, 2011
I have a blackberry torch 9800, I don't have a data plan. I use a wifi signal with other phones, but my blackberry doesn't allow me to browse or view apps online. The error "unable to connect to the internet please try again later" appears. The phone has a clear signal of the wifi, i've tried various other hotspots, my other phones work perfectly. The blackberry says it's connected to the wifi, but no internet browsing is possible. What else can I do other than rip the battery out to re-boot?
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May 7, 2011
when i am keeping the phone horizonta the screen not not shifting to horizontal mode .... its remaning in the vertical position only.... and not able to connect to the internet
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Mar 22, 2012
I've had the iPhone 3GS. I've been unable to connect to the internet via 3G. It works perfectly fine via WiFi and I've tried the SIM in a different handset and it works fine, so that's not the problem. Strangely, it does however work in certain instances, for example I can receive WhatsApp messages and some push notifications, but it will not load internet pages, Facebook, Twitter etc. I've also noticed that the battery is running down quicker than usual. I've tried resetting the network settings, along with resetting the phone on several occasions, neither of which seems to have worked.
Info:
iPhone 3GS (8GB), iOS 5.1
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Dec 28, 2011
my service provider said I either reload OS or replace the device.I wish I don't have to do this. Could this be the device defect?
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Jun 15, 2012
I've been having some connection problems lately for no apparent reason. One day, my connection settings went hiwire and changed, though no one had fun messing with them. I re-applied the connection settings, but my phone keeps randomly disconnecting from the Internet. I usually turn it off and restart it in order to get connected once again. But in a couple of hours, the problem resurfaces.
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Oct 10, 2011
I am soo angry at Blackberry, and its internet problems, i use my phone for jaority use at work !! for which i use my phone as as and when for emails and instant messaging around the business.
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Sep 25, 2010
i bought Nokia X2-00 last week...unfortunately, the phone can not connect to internet. i've contacted my service provider..they gave me the setting for internet connection..they also advised me to switch off the phone, remove the battery and sim card..but then i still could not connect to internet. i also checked the software using nokia Ovi Suite..since the phone is using the latest software,i reinstalled the software..but then, whenever i tried to connect to internet...these messages would appear 'Link not available' or 'no network connection.unable to download'..
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Jun 29, 2010
My N900 cannot detect any wireless connection. It also says WLAN instead of WiFi. Any difference ? How can I troubleshoot my phone. I already did hard reset on my phone to upgrade the software but still unable to detect any connection.
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Feb 8, 2010
I have n97 mobile its good in old software v. 20.0.027.now i make upgrad to software v. 21.0.045.the proplem is when i go to connect to the intrnet teel me invild server name
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Mar 21, 2012
i am unable to connect internet in 800?
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