BB Bold :: Won't Click On Links
Jun 25, 2011
I have a 9700 bold that is only a couple of months old which I'm starting to have problems with. The main one being on the internet I can't click on links, the enter button won't work either so I'm unable to use it. Also there seems to be a delay sometimes once I've pressed a button or rolled the centre button.
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Jun 14, 2010
So I've had my phone for about a month now. When I first got it, I could browse the internet just fine. But slowly, over the past few weeks, I've suddenly not been able to click links on any webpages. I can type things in, like in a Google search, but then can't click the search button and nothing happens when I press the enter button on my keyboard either. I know this isn't specific to certain websites because it's happening on sites that worked fine before. I've tried changing my browser, none of them worked
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Oct 31, 2011
I'm sure this is a simple settings problem but i've been frustrated wih it for over a week and cannot find an answer anywhere. This is my second xoom - first one gmail links are clickable no problem. With the new one when i click on an embedded link in gmail, the screen dims and i go nowhere.
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Mar 15, 2010
mMy blackberry 9500 n it wnt let me click nething. i can scroll, do virtually everything else, but i cant click ne links or nething. i cant navigate off the page i get too because i cnt select nething. ne ideas?
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Sep 21, 2011
i just switched from using android for 2 years and i'm ready to throw this thing in the effing trash after a day...when i first open a browser, the links work fine..maybe the first link or so...then they just stop working...when i click on a link it does nothing..i have to hold it until the menu pops up that says "open link" to get it to open...i googled this and lots of other people reported this problem and the only solutions seem to be remove the battery or reset device.
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Jun 12, 2010
Here's an anomaly for ya. Whenever I browse the BlackBerry app catalog via my computer and click the "get this app" link, I get the email with the link attached no problem. Then I click on the link which prompts the Bberry browser. However, when I go to click the link that says "open in BlackBerry App World", the loading bar will appear on the bottom of the browser for a second and then....nothing happens.
So I checked all my permissions for the browser to ensure that everything is checked off (which it is). So I'm pretty sure that nothing is being inadvertantly blocked.
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Jan 10, 2010
After working properly for two weeks, my VM-605 is acting weird. Every call begins with "the voice" saying CALL ENDED, and then it proceeds to accept or place the call. Ending a call produces a simple beep. It no longer answers calls with a click of the panel, or re-dials with a double click. What's wrong?
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Sep 12, 2011
I've bought and set up my new Bold 9900 yesterday. Everything seems to be working fine, but email reception shows me some problems. I'm receiving all my messages they are not being shown to full extent though. I have the following settings:
- Message Display and Actions, Auto More checked
- Email Preferences: Enable HTML checked, Download images automatically checked, confirm external image download not checked
Now, just for example I receive the "I can has cheezburger" newsletter which is about 45 kB and includes links to external pictures. The Bold doesn't load the pictures and it truncates the message and shows "Truncated 15397 bytes". "More", "more all" doesn't load the rest of the message.
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Nov 10, 2011
My trackball won't click. (It will move the cursor, it just won't select anything.) I've found the that "enter" key will work in instead of the trackball click in most cases, but there are a few where it doesn't. For instance, I can't select a text field within a web form.
Can you suggest a keyboard shortcut to replace the trackball click?
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Mar 11, 2010
I want to click one button and have an open blank text screen. My next step would be to select a contact. Can I go this?
Right now, I click the SMS and MMS app and it takes me to all my most recent messages. Then I click the menu button, then I scroll down to Compose SMS Text.
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Aug 31, 2012
I tried to set up my bum and when I click on the icon it says it's locked. My phone is new so I am not sure what this means. I took it to sprint and they said I had to contact blackberry. Can anyone tell me how to fix this?
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Mar 5, 2010
i just got my BB this morning and was just playing around with the options. i set the trackpad to mute then i didnt like it so i changed it back to click. but now it doesnt have the click sound.am i missing out smth?
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Jan 31, 2010
Since I have had by Bold 9000, the trackball has always had problems with respect to movement but usually a little cleaning with a Q-tip and alcohol has done the trick. This time the problem is the ball doesnt seem to depress as much as it does or it doenst respond all the time. Have to use the enter button. When the trackball does respond it does double clicks. So If I open an email for example its already set up to reply. lol.
I read a trackball dome might fix things?
BTW my unit is still under warranty but I really dont want someone elses refurb if I can reliably fix it myself and know that the dome is the problem and nothing else ie the processor. Everything else appears OK.
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Mar 1, 2010
I can get online but I can't click on anything. I get the arrow or hand but when I hit the tracker button nothing happens.
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Jan 5, 2010
With default BB9000 web properties set, javascript support enabled, suppose you are at a web page which has a listbox control and you need to display the list items to select one row.how do you do that with the BB9000 ?what button or what combination ?
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Mar 25, 2012
I have a Blackberry Bold 9700. It was purchased at Rogers, but it is currently under Koodo's service.The file free on my phone is 86,607,023 Bytes. The applications installed shown is only "FREE Earth Floats Animated Theme" from Mobstar Media Ltd. I'm not entirely sure what BT device model/version means, but if it's Bluetooth, I've never used that (and it is currently disabled according to my phone); however the previous owner may have used it with Rogers.
Now for the question:
Earlier today I dropped my BlackBerry on the floor and when I picked it up, I sent a text. Soon afterwards, my phone would not respond to pressing in (clicking) the trackpad. My phone still allowed me to scroll upwards, downwards, and to either side; the only thing it would not rspond to is pressing the trackpad.I had an epiphany in which I realized that I could simply hit the enter key to do anything (so far) that clicking in my trackpad will do; however, I still would like to be able to press in my trackpad to select options and such.
I read up some articles and they all said to either:1. Remove the battery for a period of time, or remove the battery/memory card/sim card for a period of time. 2. Press the button in 'hard' and this will 'free it up'.I did both of these, but had no luck.
One thing that I thought might help is reinstalling the operating system, but I can't find my cord. I called a friend and he said I could borrow his cord tomorrow, but since no one had suggested this as a potential solution, I didn't want to unecessarily hold off posting about my problem.
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Jan 6, 2012
How do I turn ON the keypad click on a 9900. The Keytone box in Keyboard 'options' is checked! The 'audible roll' in trackpad sensitivity is also checked, but that dont work either.
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Jun 24, 2011
How do I silence the camera 'click' sound? There's nothing listed under any of the options/setup screens that I've been able to find so far. I have a Bold, the model before the touch-screen.
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Jul 12, 2011
I am unable to access the Blackberry messenger. Clicking on the BBM icon doesnt work at all. I have tried rebooting the system, reinstalling the BBM, switching it off and on, but nothing works.
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Apr 4, 2010
This is my second thread..I want to ask..is it better to use trackball click or enter bottom to execute for longlife useable??Because I have several issues that always use trackball click to execute app will damage an internal component inside ..(Even I know it always gonna be change )
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Jun 25, 2010
A few weeks ago the click function of my trackball stopped working. I think it was because I had moisture and dirt on my hand when I picked it up to use it. I have been reluctant to take it apart since I don't have a backup BB and it is still 90% functional without this feature working. Today, I did 3 things. First, I took rubbing alcohol and a q-tip and soaked the trackball. Then I used a piece of a straw, threaded it down between the black piece around the trackball and the chrome bezel, gently pulled up on it and used as much compressed air as possible to blow out the area under the trackball. Then, while the battery was out I pushed on the trackball assembly from behind pretty hard. I repeated this procedure a few times, and it suddenly started working. It was intermittent at first, but is working normally now. For how long I don't know but thought I would share this for others that have the same issue.
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May 19, 2012
When I click on my mail icon all I can see are missed calls. How do I fix this?
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Apr 5, 2012
I have a blackberry bold that i paid 150$ for.The lock and unlock button works but it doesnt make it the 'CLICK" and i have to press it a little harder to make it work. how much it would cost me to fix such an issue ?
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Aug 3, 2012
I have recently changed my email address and need to update this on my Bold 9900. I go in to Setup > Email Accounts and tap/click on Internet Mail Account, however it does nothing. I have previously used this feature to add/amend email details. It allows me to click on Enterprise Account, but when I click on Internet Mail Account nothing happens. Have rebooted device a couple of times and get the same problem.
Device Details:
Blackberry 9900
7.1 Bundle 1149 (v7.1.0.342, Platform 5.1.0.276)
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Jan 6, 2012
Can I turn off the keystroke click on my BB9900? I haven't found it and it is irritating in meetings?
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Feb 25, 2010
When I try to open a link in my email I get "Invalid Address" I'm using Os 5.0.0.402 When I sink to Desktop Manager it says no updates.
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Mar 15, 2010
BlackBerry Bold 9000
AT&T
4.6.0.304/Platform 4.0.0.247
PIN: 249F5C2D
Yesterday, I noticed that suddenly the Send (Green), End (Red), and "A"/* keys and the trackball click all stopped functioning. All other keys operate normally (and the trackball scrolls fine), but this is an exceptionally annoying problem. I can't believe it's hardware related, unless these keys all are somehow linked. That being said, I've tried numerous battery pulls, upgraded & downgraded the OS ( between the AT&T-approved .297 & .304, I believe) - and so far nothing on the software end.
The moisture indicators are white, and it hasn't been any closer to moisture then in my pocket during a rainstorm. This problem came on suddenly; I did, one other time, have issue with only the trackball click about a year ago, but that mischievously disappeared by itself after my brain melted in search of a solution.
I've searched around & seen many others with similar problems - but there are no causes given or solutions told of. I don't really want to take this damn thing apart, but it's running up on that real quick. My AT&T contract is up in a month, and I'm unwilling to spend $100+ dollars on a refurb replacement model via my protection plan so close to renewal.
ANY ideas what's causing this problem? Anyone with ideas, please feel free to respond or BBM me - PIN supplied above.
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Mar 15, 2010
BlackBerry Bold 9000 AT&T 4.6.0.304/Platform 4.0.0.247 PIN: [removed personal information] Yesterday, I noticed that suddenly the Send (Green), End (Red), and "A"/* keys and the trackball click all stopped functioning. All other keys operate normally (and the trackball scrolls fine), but this is an exceptionally annoying problem. I can't believe it's hardware related, unless these keys all are somehow linked. That being said, I've tried numerous battery pulls, upgraded & downgraded the OS ( between the AT&T-approved .297 & .304, I believe) - and so far nothing on the software end. The moisture indicators are white, and it hasn't been any closer to moisture then in my pocket during a rainstorm. This problem came on suddenly; I did, one other time, have issue with only the trackball click about a year ago, but that mischievously disappeared by itself after my brain melted in search of a solution. I've searched around & seen many others with similar problems - but there are no causes given or solutions told of. I don't really want to take this **bleep** thing apart, but it's running up on that real quick. My AT&T contract is up in a month, and I'm unwilling to spend $100+ dollars on a refurb replacement model via my protection plan so close to renewal. ANY ideas what's causing this problem?
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May 10, 2011
How I can deactivate the automatic shortcut that BB has when you double click on space bar, it gives you a dot.
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Mar 16, 2010
I got my Blackberry Bold 9700 from AT&T about a month and a half ago, and recently I've been having problems opening texts. It'll say I have a new text and I'll go in my inbox to open it but when I click, it won't let me read it. It'll let me open the ones before it, but not the unread one. Even if I click the the menu button then "open" it still doesn't work.
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Aug 15, 2010
Got my first bb ever last night with the bold and I love it. But, I have a question: when browsing sites in the browser, when you hover a link aren't you supposed to be able to just push in the trackball button to 'click' the link? Its not working for me on any sites. I actually have to press the BB menu button and select "Open Link". (e.g on crackberry wallpapers, when i click on a specific genre of wallpapers like "ART", I have to select "open link" instead of just clicking the trackball). It might just be because I am not familiar with all the menu settings yet and this is a buried setting somewhere.
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