BB Bold :: My Trackball Won't Click

Nov 10, 2011

My trackball won't click. (It will move the cursor, it just won't select anything.) I've found the that "enter" key will work in instead of the trackball click in most cases, but there are a few where it doesn't. For instance, I can't select a text field within a web form.

Can you suggest a keyboard shortcut to replace the trackball click?

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BB Bold 9000 :: TrackBall Wont Click - How To Fix

Jan 31, 2010

Since I have had by Bold 9000, the trackball has always had problems with respect to movement but usually a little cleaning with a Q-tip and alcohol has done the trick. This time the problem is the ball doesnt seem to depress as much as it does or it doenst respond all the time. Have to use the enter button. When the trackball does respond it does double clicks. So If I open an email for example its already set up to reply. lol.

I read a trackball dome might fix things?

BTW my unit is still under warranty but I really dont want someone elses refurb if I can reliably fix it myself and know that the dome is the problem and nothing else ie the processor. Everything else appears OK.

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BB Bold 9000 :: Better Click Trackball Or Enter Bottom?

Apr 4, 2010

This is my second thread..I want to ask..is it better to use trackball click or enter bottom to execute for longlife useable??Because I have several issues that always use trackball click to execute app will damage an internal component inside ..(Even I know it always gonna be change )

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BB Bold 9000 :: Trackball Click Function Is Working Again

Jun 25, 2010

A few weeks ago the click function of my trackball stopped working. I think it was because I had moisture and dirt on my hand when I picked it up to use it. I have been reluctant to take it apart since I don't have a backup BB and it is still 90% functional without this feature working. Today, I did 3 things. First, I took rubbing alcohol and a q-tip and soaked the trackball. Then I used a piece of a straw, threaded it down between the black piece around the trackball and the chrome bezel, gently pulled up on it and used as much compressed air as possible to blow out the area under the trackball. Then, while the battery was out I pushed on the trackball assembly from behind pretty hard. I repeated this procedure a few times, and it suddenly started working. It was intermittent at first, but is working normally now. For how long I don't know but thought I would share this for others that have the same issue.

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BB Bold 9000 :: Non-Reponsive Keys: Send - End - A & Trackball Click

Mar 15, 2010

BlackBerry Bold 9000
AT&T
4.6.0.304/Platform 4.0.0.247
PIN: 249F5C2D

Yesterday, I noticed that suddenly the Send (Green), End (Red), and "A"/* keys and the trackball click all stopped functioning. All other keys operate normally (and the trackball scrolls fine), but this is an exceptionally annoying problem. I can't believe it's hardware related, unless these keys all are somehow linked. That being said, I've tried numerous battery pulls, upgraded & downgraded the OS ( between the AT&T-approved .297 & .304, I believe) - and so far nothing on the software end.

The moisture indicators are white, and it hasn't been any closer to moisture then in my pocket during a rainstorm. This problem came on suddenly; I did, one other time, have issue with only the trackball click about a year ago, but that mischievously disappeared by itself after my brain melted in search of a solution.

I've searched around & seen many others with similar problems - but there are no causes given or solutions told of. I don't really want to take this damn thing apart, but it's running up on that real quick. My AT&T contract is up in a month, and I'm unwilling to spend $100+ dollars on a refurb replacement model via my protection plan so close to renewal.

ANY ideas what's causing this problem? Anyone with ideas, please feel free to respond or BBM me - PIN supplied above.

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BB Bold 9000 :: Non-Reponsive Keys : Send - End - A And Trackball Click

Mar 15, 2010

BlackBerry Bold 9000 AT&T 4.6.0.304/Platform 4.0.0.247 PIN: [removed personal information] Yesterday, I noticed that suddenly the Send (Green), End (Red), and "A"/* keys and the trackball click all stopped functioning. All other keys operate normally (and the trackball scrolls fine), but this is an exceptionally annoying problem. I can't believe it's hardware related, unless these keys all are somehow linked. That being said, I've tried numerous battery pulls, upgraded & downgraded the OS ( between the AT&T-approved .297 & .304, I believe) - and so far nothing on the software end. The moisture indicators are white, and it hasn't been any closer to moisture then in my pocket during a rainstorm. This problem came on suddenly; I did, one other time, have issue with only the trackball click about a year ago, but that mischievously disappeared by itself after my brain melted in search of a solution. I've searched around & seen many others with similar problems - but there are no causes given or solutions told of. I don't really want to take this **bleep** thing apart, but it's running up on that real quick. My AT&T contract is up in a month, and I'm unwilling to spend $100+ dollars on a refurb replacement model via my protection plan so close to renewal. ANY ideas what's causing this problem?

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BB Bold 9650 :: Trackball Button To Click Link Not Work In Browser

Aug 15, 2010

Got my first bb ever last night with the bold and I love it. But, I have a question: when browsing sites in the browser, when you hover a link aren't you supposed to be able to just push in the trackball button to 'click' the link? Its not working for me on any sites. I actually have to press the BB menu button and select "Open Link". (e.g on crackberry wallpapers, when i click on a specific genre of wallpapers like "ART", I have to select "open link" instead of just clicking the trackball). It might just be because I am not familiar with all the menu settings yet and this is a buried setting somewhere.

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BB Curve 8900 :: Trackball Won't Click

Jun 22, 2010

Can this be fixed by replacing the white bubble-pad under the keyboard or is it f.u.b.a.r.'d? (It scrolls just fine just won't click)

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BB Tour 9630 :: Trackball Won't Click

Jun 27, 2010

My 9630 trackball just stopped clicking. It still works in all functions, but is now super sensitive when I try to click it. There is no click. Almost like a touch screen now. Any solutions aside from going back to Verizon?

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BB Tour 9630 :: Trackball Is Unresponsive When Try To Click It

Jun 12, 2010

I understand that trackball scrolling can be erratic on some tour's (mine unfortunately is one of them). I have learned to deal with this issue but now my trackball is unresponsive when I try to click it. Have to press it on average of three times before it will select the item i was clicking on; very annoying. My service provider (Bell) won't do anything for me.will replacing my trackball have any affect on this?

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BB Tour 9630 :: Trackball Wont Click - How To Fix

Apr 21, 2010

I purchased a tour in August of last year and just yesterday the trackball stopped clicking. it still scrolls up down and side to side but if i select a app and click it does not do anything and the app does not open. it does this for everything i cant enter or select anything what should i do.

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Jul 15, 2012

trackball doesn't work when I click it...How do I fix this problem?

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Oct 4, 2010

My BB Curve 8900 trackball will navigate all directions and even make the click noise, but it won't select anything. I am thinking of taking the trackball out and cleaning out the gold plate under the trackball.

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BB Tour 9630 :: Keyboard Won't Work At All / Trackball Won't Click In

Apr 23, 2010

As the title states, my keyboard won't work at all and my trackball won't click in. I think it's because I touched my trackball when my finger was slightly wet. After that, I tried texting and the characters on the screen didn't correspond with what was being typed. Now it won't work at all. What can I do?

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Jun 30, 2010

When I try to click on a web link it takes three or four clicks for it to actually go through. Any solutions?

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Jun 26, 2010

Im having an issue with my curve 8330 with verizon. I just upgraded my phone to the 5.0hybrid os and everything works fine except opera mini. I can no longer use the trackball to click my selection. opera 4.2 seems completely different in os 5.0 compared to 4.5. anyone else come across this and with a fix?

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BB Curve 83xx :: Trackball Scrolls Fine But All Buttons And Clicking Trackball Does Nothing

May 2, 2010

so here's my problem. i went over to a friends house today for a barbecue, and when i got there i sent a text so i know everything was working fine. a few hours later i get home and notice that the screen on my Curve is black, and i knew something was up because i know it was fully charged before i left the house earlier. hit the buttons and nothing. so i do a battery pull and it reboots fine, then the screen goes black after 30 seconds and then hit the buttons and nothing. when i hook a mini usb cable up to the port, the screen comes back on for the usual 30 seconds, then goes black like the other times. when i connected it via the cable and the screen lit up, i noticed that the trackball scrolls fine left and right, but pushing the trackball does nothing.the phone is about a year and a half old, through Verizon. i have no problem with getting a new phone, but i don't want to loose the 150 or so contacts i have on the phone. i don't have Google Sync installed on the phone, and i'm guessing that it's too late to back anything up now on my end. when i connect it to my PC, i can access the usually Media folders and Slacker, but nothing else. if i take it into a local VZW store, would they be able to back up my address book the exact way it is now, since the phone powers on and the USB port works fine?i'm going to remove the shell tonight and see if i notice anything.

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Jan 16, 2010

I upgraded my Verizon Curve 8330 to a Tour and now my trackball is acting up. I'm thinking of changing the trackballs since I never had a problem with the Curve. Are they all the same size or has anyone had problems trying this. I'm not worried about taking it apart or the warranty, but would like to see if this was successful for anyone else first.

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BB Bold :: Trackball Won't Scroll Down?

Jul 7, 2011

Almost 3 yrs old. Suddenly the trackball will scroll up, left, right, but not down. So I can't scroll thru my email, contacts, or access any application on the 2nd row of the menu. Anybody have a fix for this

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Jun 28, 2011

Is there a way to scroll without using the trackball on my bold? I need to get pics off of device that are *.rem. change them to jpg works so far. I know I can email them to myself to get them, but the trackball quit scrolling upwards. I would like to get them off this phone so I can get a new one. This one has always had trackball issues but is getting worse.

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Jun 30, 2010

I've had the 9700 for several months without issue, when randomely, this morning the phone started typing by itself -'L' and 'H' like this...lhlhlhlhlhlhlhlhl- until a message pops up that says "field full". The phone won't respond to the back button and I can't turn it off using the power button - I have to manually pull the battery out to turn it off. When I put the battery back in, it goes to the home screen, but the trackball only works intermittently, and I can't open any of my mailboxes or make calls. Then, about 20 seconds after I put the battery back in, the lhlhlhlhhlhl thing starts again...I have no idea what is going on, but I use this phone for work, so I really need to figure it out...

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Jun 11, 2010

My 1.5years old blackberry bold 9000's trackball cannot be scrolled to the right anymore. Should I get it fixed by paying someone, or should I do it by myself? How to do it and what tools do I need to have/buy?How do I know whether I should replace my trackball?

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Nov 29, 2012

I've a Bold 9000 and the track ball will not scroll downward..

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Nov 1, 2012

I noticed my trackball was delaying by a couple seconds early this week. 4 days later the trackball does not work AT ALL. Is there any way of navigating the blackberry device without using the trackball. If not, what would you recommend me doing. I have backed up everything except my password keeper (which I don't think can be backed up).

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BB Bold :: 9930 Trackball Works Only Sometimes?

Oct 2, 2012

BlackBerry 9930
OS: 7.1 Bundle 1737

I am a technician configuring a BB for a customer. I just wiped the device and reloaded the OS, including the base software and a few specific programs I've installed on every other blackberry I've done as per company standard. I've tried multiple battery pulls and I've tried reloading the OS through the blackberry desktop software, and it hasn't fixed my issue:

The trackpad only works in specific menus, and it seems to half-work in others, requiring me to use the touchscreen to navigate. Specifically, it WILL work if the selection is currently in the app list, or if I am in the Options. It does NOT work to transition from the home screen to the app list, when viewing the user agreement after pushing programs through desktop manager, and it does not work at all when I am in the Setup. It doesn't appear to be a hardware issue, because the trackpad seems to specifically work in some areas and not work in others. When it works, it works 100%, and when it doesn't work it is useless.

Are there troubleshooting steps I should attempt, or is this an issue that would be better handled by the carrier? The phone technically "works" but I don't want to give a phone with limited functionality to this customer.

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Aug 8, 2011

My trackball/mouse will not open any message in the BlackBerry mesenger. I can't read any old messages.

It works for email, text messages and recent updates BUT will not open any new or past message in the BBM.

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BB Accessories :: VM 605 : It No Longer Answers Calls With A Click Of The Panel, Or Re-dials With A Double Click

Jan 10, 2010

After working properly for two weeks, my VM-605 is acting weird. Every call begins with "the voice" saying CALL ENDED, and then it proceeds to accept or place the call. Ending a call produces a simple beep. It no longer answers calls with a click of the panel, or re-dials with a double click. What's wrong?

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BB Bold 9700 :: Handset Trackball Frozen

Apr 4, 2010

I have had my BB Bold 9700 for about six months and love it for the most part.Just recently, the trackpad stopped being responsive as far as being able to move the selector bracket (cursor?) around to select an icon for a program or even move the cursor within any program.At first, waiting a little bit would help.Then turning it off and on with the red key worked.When that stopped working, I did a battery pull and it worked a few times.Then when that stopped working, I did a battery pull and held the escape key (the arrow that does the uturn right?) which I understand from the threads that I have read is BB safe mode.This did not help.Now it is frozen and I cannot get it unfrozen.The last thing I did was load a game (Final Fantasy), but I have been playing that for over a week with no problem then, out of the blue, this problem started yesterday.

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BB Bold 9000 :: Can't Select When Clicking Trackball

Jun 8, 2010

I can't select things with my trackball. It started to stop working, so I ordered a new dome as well as a colored trackball as long as I was ordering things.Got parts today, replaced the trackball and the dome, and still no clicking. Could I have not put the dome in perfectly centered? Does that likely mean that the dome is not my problem?

I've gotten used to using the enter key for everything, but some things will not accept that. The option menus just go to the next line when you push enter instead of letting you change the option, the new Google Maps won't accept any input on the initial change permissions screen except a trackball click, so if there's anything else I could try, I'd really like to.

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BB Bold 9000 :: Trackball Works Only When Pressed Down

Mar 8, 2010

lately my bold's trackball rolls down only when i press it a bit down, but i remember and realize from my friends bold that it could roll down also when u roll it dwn gently.when I roll my trackball down i feel it slides down without doing anything.

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Jun 10, 2010

I am having problems with my blackberry 9000 trackball...no downward movement, only side to side and up. Phone is out of warranty and only 14 months old, not abused, dropped or mistreated.

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