BB Bold 9000 :: TrackBall Wont Click - How To Fix
Jan 31, 2010
Since I have had by Bold 9000, the trackball has always had problems with respect to movement but usually a little cleaning with a Q-tip and alcohol has done the trick. This time the problem is the ball doesnt seem to depress as much as it does or it doenst respond all the time. Have to use the enter button. When the trackball does respond it does double clicks. So If I open an email for example its already set up to reply. lol.
I read a trackball dome might fix things?
BTW my unit is still under warranty but I really dont want someone elses refurb if I can reliably fix it myself and know that the dome is the problem and nothing else ie the processor. Everything else appears OK.
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Apr 4, 2010
This is my second thread..I want to ask..is it better to use trackball click or enter bottom to execute for longlife useable??Because I have several issues that always use trackball click to execute app will damage an internal component inside ..(Even I know it always gonna be change )
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Jun 25, 2010
A few weeks ago the click function of my trackball stopped working. I think it was because I had moisture and dirt on my hand when I picked it up to use it. I have been reluctant to take it apart since I don't have a backup BB and it is still 90% functional without this feature working. Today, I did 3 things. First, I took rubbing alcohol and a q-tip and soaked the trackball. Then I used a piece of a straw, threaded it down between the black piece around the trackball and the chrome bezel, gently pulled up on it and used as much compressed air as possible to blow out the area under the trackball. Then, while the battery was out I pushed on the trackball assembly from behind pretty hard. I repeated this procedure a few times, and it suddenly started working. It was intermittent at first, but is working normally now. For how long I don't know but thought I would share this for others that have the same issue.
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Mar 15, 2010
BlackBerry Bold 9000
AT&T
4.6.0.304/Platform 4.0.0.247
PIN: 249F5C2D
Yesterday, I noticed that suddenly the Send (Green), End (Red), and "A"/* keys and the trackball click all stopped functioning. All other keys operate normally (and the trackball scrolls fine), but this is an exceptionally annoying problem. I can't believe it's hardware related, unless these keys all are somehow linked. That being said, I've tried numerous battery pulls, upgraded & downgraded the OS ( between the AT&T-approved .297 & .304, I believe) - and so far nothing on the software end.
The moisture indicators are white, and it hasn't been any closer to moisture then in my pocket during a rainstorm. This problem came on suddenly; I did, one other time, have issue with only the trackball click about a year ago, but that mischievously disappeared by itself after my brain melted in search of a solution.
I've searched around & seen many others with similar problems - but there are no causes given or solutions told of. I don't really want to take this damn thing apart, but it's running up on that real quick. My AT&T contract is up in a month, and I'm unwilling to spend $100+ dollars on a refurb replacement model via my protection plan so close to renewal.
ANY ideas what's causing this problem? Anyone with ideas, please feel free to respond or BBM me - PIN supplied above.
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Mar 15, 2010
BlackBerry Bold 9000 AT&T 4.6.0.304/Platform 4.0.0.247 PIN: [removed personal information] Yesterday, I noticed that suddenly the Send (Green), End (Red), and "A"/* keys and the trackball click all stopped functioning. All other keys operate normally (and the trackball scrolls fine), but this is an exceptionally annoying problem. I can't believe it's hardware related, unless these keys all are somehow linked. That being said, I've tried numerous battery pulls, upgraded & downgraded the OS ( between the AT&T-approved .297 & .304, I believe) - and so far nothing on the software end. The moisture indicators are white, and it hasn't been any closer to moisture then in my pocket during a rainstorm. This problem came on suddenly; I did, one other time, have issue with only the trackball click about a year ago, but that mischievously disappeared by itself after my brain melted in search of a solution. I've searched around & seen many others with similar problems - but there are no causes given or solutions told of. I don't really want to take this **bleep** thing apart, but it's running up on that real quick. My AT&T contract is up in a month, and I'm unwilling to spend $100+ dollars on a refurb replacement model via my protection plan so close to renewal. ANY ideas what's causing this problem?
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Nov 10, 2011
My trackball won't click. (It will move the cursor, it just won't select anything.) I've found the that "enter" key will work in instead of the trackball click in most cases, but there are a few where it doesn't. For instance, I can't select a text field within a web form.
Can you suggest a keyboard shortcut to replace the trackball click?
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Aug 15, 2010
Got my first bb ever last night with the bold and I love it. But, I have a question: when browsing sites in the browser, when you hover a link aren't you supposed to be able to just push in the trackball button to 'click' the link? Its not working for me on any sites. I actually have to press the BB menu button and select "Open Link". (e.g on crackberry wallpapers, when i click on a specific genre of wallpapers like "ART", I have to select "open link" instead of just clicking the trackball). It might just be because I am not familiar with all the menu settings yet and this is a buried setting somewhere.
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Jun 11, 2010
My 1.5years old blackberry bold 9000's trackball cannot be scrolled to the right anymore. Should I get it fixed by paying someone, or should I do it by myself? How to do it and what tools do I need to have/buy?How do I know whether I should replace my trackball?
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Nov 29, 2012
I've a Bold 9000 and the track ball will not scroll downward..
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Jun 8, 2010
I can't select things with my trackball. It started to stop working, so I ordered a new dome as well as a colored trackball as long as I was ordering things.Got parts today, replaced the trackball and the dome, and still no clicking. Could I have not put the dome in perfectly centered? Does that likely mean that the dome is not my problem?
I've gotten used to using the enter key for everything, but some things will not accept that. The option menus just go to the next line when you push enter instead of letting you change the option, the new Google Maps won't accept any input on the initial change permissions screen except a trackball click, so if there's anything else I could try, I'd really like to.
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Mar 8, 2010
lately my bold's trackball rolls down only when i press it a bit down, but i remember and realize from my friends bold that it could roll down also when u roll it dwn gently.when I roll my trackball down i feel it slides down without doing anything.
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Jun 10, 2010
I am having problems with my blackberry 9000 trackball...no downward movement, only side to side and up. Phone is out of warranty and only 14 months old, not abused, dropped or mistreated.
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Sep 10, 2012
I have a blackberry bold 9000. And it's with a trackball. That trackball is sometimes not working to the left, right, up or down. How will i avoid this? And how will i repair it? Do i need to change the ball and buy a new one? OMG.
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Feb 7, 2010
I have a blackberry bold 9000 and i have got a problem with some of the buttons not working..
the green call button, the red end call button, trackball button and the (A) button all do not work.
i have read on here that i need to wipe and upgrade the software and i have done that and they still do not work. if any one has any suggestions that would be great.this is my first blackberry and i am considering going back to the iphone!
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Feb 13, 2010
Well it seems like not much people encounter the clicking issue and discussed in this forum.Do you guys still able to hear the clicking sound of trackball? Do you guys force to replace the dome button?
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Jan 5, 2010
With default BB9000 web properties set, javascript support enabled, suppose you are at a web page which has a listbox control and you need to display the list items to select one row.how do you do that with the BB9000 ?what button or what combination ?
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Feb 1, 2010
I know there is no way in contacting blackberry support without paying with money i dont have.. But am hoping that some blackberry profesionals actualy go on the forums sometimes.Firstly is there anyway to contact someone who really knows something about the device. correct me if im wrong but if we could talk to the people who made the device they would for sure know exactly wat is wrong with the device and be a huge help.
___________________
Lastly my device every 10 minutes just shows this = | |
then when i press the track ball in it resets??? | ADC stuck | -my phone
| reset |
____________________
| { | # | 0 | > | {. |
| q | w | e | r | y | u | i | o | p |
| a | s | d | f | g | h | j | k | l |
|alt| z | x | c | v | b | n | m | $|
Any ideas on what to do. there is no fix for this error any where on the web and have only read of it happening to two different people.
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Jun 22, 2010
Can this be fixed by replacing the white bubble-pad under the keyboard or is it f.u.b.a.r.'d? (It scrolls just fine just won't click)
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Jun 27, 2010
My 9630 trackball just stopped clicking. It still works in all functions, but is now super sensitive when I try to click it. There is no click. Almost like a touch screen now. Any solutions aside from going back to Verizon?
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Sep 9, 2010
Desktop Software V6 application loader for new software for Bold 9000 won't allow the "apply" button to be clicked. Says "exceeded available storage" (124.5 mb), which is unchaged even after I deleted several large apps from the BB and rebooted. How do I get the application loader to work?
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Jun 12, 2010
I understand that trackball scrolling can be erratic on some tour's (mine unfortunately is one of them). I have learned to deal with this issue but now my trackball is unresponsive when I try to click it. Have to press it on average of three times before it will select the item i was clicking on; very annoying. My service provider (Bell) won't do anything for me.will replacing my trackball have any affect on this?
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Apr 21, 2010
I purchased a tour in August of last year and just yesterday the trackball stopped clicking. it still scrolls up down and side to side but if i select a app and click it does not do anything and the app does not open. it does this for everything i cant enter or select anything what should i do.
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Jul 15, 2012
trackball doesn't work when I click it...How do I fix this problem?
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Oct 4, 2010
My BB Curve 8900 trackball will navigate all directions and even make the click noise, but it won't select anything. I am thinking of taking the trackball out and cleaning out the gold plate under the trackball.
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Apr 23, 2010
As the title states, my keyboard won't work at all and my trackball won't click in. I think it's because I touched my trackball when my finger was slightly wet. After that, I tried texting and the characters on the screen didn't correspond with what was being typed. Now it won't work at all. What can I do?
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Jun 30, 2010
When I try to click on a web link it takes three or four clicks for it to actually go through. Any solutions?
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Jun 26, 2010
Im having an issue with my curve 8330 with verizon. I just upgraded my phone to the 5.0hybrid os and everything works fine except opera mini. I can no longer use the trackball to click my selection. opera 4.2 seems completely different in os 5.0 compared to 4.5. anyone else come across this and with a fix?
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Jan 19, 2010
what is the difference between 8900 trackball and 9000 trackball.and what if i have installed 9000 trackball in my 8900.In fact 9000 trackball is bit smother and crispier,can i use it on 8900
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May 2, 2010
so here's my problem. i went over to a friends house today for a barbecue, and when i got there i sent a text so i know everything was working fine. a few hours later i get home and notice that the screen on my Curve is black, and i knew something was up because i know it was fully charged before i left the house earlier. hit the buttons and nothing. so i do a battery pull and it reboots fine, then the screen goes black after 30 seconds and then hit the buttons and nothing. when i hook a mini usb cable up to the port, the screen comes back on for the usual 30 seconds, then goes black like the other times. when i connected it via the cable and the screen lit up, i noticed that the trackball scrolls fine left and right, but pushing the trackball does nothing.the phone is about a year and a half old, through Verizon. i have no problem with getting a new phone, but i don't want to loose the 150 or so contacts i have on the phone. i don't have Google Sync installed on the phone, and i'm guessing that it's too late to back anything up now on my end. when i connect it to my PC, i can access the usually Media folders and Slacker, but nothing else. if i take it into a local VZW store, would they be able to back up my address book the exact way it is now, since the phone powers on and the USB port works fine?i'm going to remove the shell tonight and see if i notice anything.
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Jan 16, 2010
I upgraded my Verizon Curve 8330 to a Tour and now my trackball is acting up. I'm thinking of changing the trackballs since I never had a problem with the Curve. Are they all the same size or has anyone had problems trying this. I'm not worried about taking it apart or the warranty, but would like to see if this was successful for anyone else first.
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Jan 23, 2010
Why can't RIM develop a Bold 9xxx with the body of the Bold 9000 with larger memory, Trackpad, better camera? They've done it with the Tour and Curve. Plus they've got all the parts available already, just need a little engineering to fit the trackpad and everything else. C'mon RIM. We know you can do it. I'm sure you'd sell millions of them.
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