BB Bold :: WiFi Symbol White But No Internet Or BBM
Jul 17, 2011
The WiFi is connected - and says so - but I have no Internet or BBM service. Some days it works and others not. The WiFi is definitely connected to Internet because I have access on my laptop.
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Mar 14, 2015
Since one week i have really annoying problems with my internet in xperia. Problem is that after several minutes of using internet on it for example wifi, it just disconnects from internet. Arrow on wifi symbol is still showing that it's sending something but internet is gone, i have the same problem with 3g too. After couple of seconds it reconnects, or if I restart wifi really fast internet is still on. Is it possible that it happened after i dropped it few times when I moved out.
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Jul 20, 2010
My phone got some water on it and was working fine until it just randomly shut off and refuses to turn on now. I got it to start up to a grey/white screen and a battery with a charging symbol in the middle. If I can get back to the screen is there anything I can do for my phone?
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Jan 4, 2010
I've read around the forums and elsewhere but haven't found a solution yet Have an 8350i and with the Mobile network off (Nextel) I turn on wifi (both at home and at work) and it connects to the network, icon is white not gray Data service is on and was working before (had the phone for 9 months). I recently connected to desktop manager for the first time and updated all available programs,firmwares, etc, I'm assuming this is the root of the problem. Gmail and Facebook apps won't connect, (you need a working data connection bla bla) and same with Browser app.Any solution that doesn't involve downgrading, wiping clean? (I've pulled the battery, turned wifi on and off with no results)
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Jul 15, 2010
I think that the Wifi symbol, when present, should be right next to the 3G/E and not replace it. Most of the time I'm on 3G because of Sweden's excellent coverage however I'd still like to see whether I'm on 3G or EDGE when connected to a Wifi network.
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Jun 9, 2012
I have a similar symbol to the blackberry symbol in the top right corner of my phone by the signal symbol and my phone screen keeps going white making me reset it, what does this mean? Or what should I do?
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Jun 29, 2012
When I send a text message a white box indicator symbol appears before the text with 2 red lines at 3 o clock & the message does not get sent
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Dec 6, 2011
I recently deactivated my Blackberry Bold 9000 (v4.6.0.304 operating system) from AT&T since I ported my cell phone number to US Cellular who had better coverage in my region. I'd like to continue using my Blackberry Bold 9000 as a free wi-fi only internet access device and install the Google Voice app so my kids could text message and make phone calls via the Google Voice app and phone's wi-fi connection. While my BB Bold is able to connect to our home wi-fi network like in the past it doesn't successfully connect to the internet and gives me the following message: "Unable to connect to the internet, please try again later."
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Nov 3, 2011
I was wondering, how can I remove the EDGE symbol on my Nokia C5 when I'm connected to the internet? Is it possible at all? The reason is because I'm using the internet a lot and it annoys me. With some application maybe?
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Aug 4, 2010
I have an xperia mini and I am having problems connecting to the internet, especially my hotmail account. When I try to connect a lock symbol appears on the notification bar on the top right and then a blank page, this is really frustrating and I have tried everything I can think of (which isnt much), I have just installed the new updates and this hasnt helped.
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Oct 23, 2011
i have a wifi in my home and the mobie connected with it but i can;t access the internet, when i open the brawsing these message appear unable to connect to the internet please try again later.
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Jul 19, 2012
I cannot surf internet with Wifi because of Error W 004
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Oct 26, 2011
from yesterday i have a blackbberry 9780 with orange bb data plan. i disable the data services from my provider and i try to connect to internet via wi-fi and doesnt work, it say's "data services are disabled. go to mobile network to enable." i tryed on 2 different wi-fi routers. when i browse internet with 2g/3g newtork it works fine.
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Dec 28, 2011
I got my Bold 9780 about 2 weeks ago and since then have been connected to Wi-Fi and have had no problem browsing the internet. Then earlier, all of a sudden, it stopped working. I am connected to my router with full signal strength and can't do anything in the browser. I just don't understand why it stopped working.. but I am still connected to Wi-Fi.
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Sep 15, 2011
am using a Blackberry internet service from M1, singapore provider.To manage the data usage, I turn off the data plan in Set up mobile network, but then I also cannot the internet by wifi. Why is that?By the way, how can I manage the data usage? I want to use the service plan when I need to minimize the data usage, because I only have 1gb for free a month.
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Jan 23, 2010
How do I tell if I am connecting to the internet via a Vodafone connection (and being charged for the usage) or connected via a free wifi connection? I have a Bold 9700.
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Oct 18, 2011
Why can't I access internet using wi-fi on my Blackberry Bold 9780
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May 15, 2011
I am using a Blackberry Bold 9780 for 10 months now, offlate having a difficulty connecting to the internet using Wifi connectivitty. I have not updated any software ever. The device shows it is connected to the Wifi router but when I try to open any websites, returns a blank page.
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May 11, 2012
i bought the bold 9700 today. As i succesfully connect to my wifi and type in an adress, i get this error "Unable to find the requested server"P.S: i have no data plan yet.
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Sep 28, 2012
I have many problems by every next day I have new BB Bold9900. While I can browse Internet through wifi (which is interesting cause it loves to freeze), I cannot use BB app world, cause it says my device is not connected to the wireless network. The same thing with FB application. I simply cannot connect to Internet although I already am connected, and my phone even shows full signal, network name, etc. Is there any solution which will make it possible to comfortably use BB????
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Sep 2, 2010
This is my 1st BlackBerry. I've been given a Bold 9700 & I'm over the moon with it's basic features. I've simply transferred the PAYG SIM card out of my previous phone - a Sony Ericsson w302, where most things worked as expected. Regards the BB's other features, I was quite surprised to find personal email impossible to set up & internet to be totally WiFi Dependant. In addition, many apps (eg, msn, facebook, google maps, etc) don't work due to there being no data connection, even whilst using WiFi.
Expecting the need to upgrade to a 3g SIM card, I called orange & was told that I'd need to pay £5/mth for email & 250MB data. I consider this quite objectionable - is that really the deal & will it solve my problems? If that's the best orange can do, what experience have you guys had with other UK carriers on PAYG.
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Jul 9, 2010
I just got a new BB Bold 9700 from the UK and had it sent to me in Iraq. I've connected to my home wifi, which i used to do with my old BB to use the BBM service, but for some reason my new BB won't connect to the internet even though it is connected to my wifi. My laptop is connected to the internet through the wifi and there doesn't seem to be any problems with conflicting IP addresses or anything like that so i don't know why my BB won't connect to the internet. Could it be that my BB wasn't registered while it was in the UK or anything like that? Or is there another reason?
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Jun 7, 2012
I have just bought BlackBerry Bold 9900 and I can not access internet thourgh WiFi while Iam closing Mobile Data option.
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Aug 11, 2011
I understand the process to disable data services and therby stop emails. How can I stop email without disabling internet 3G Wifi access? (If at all)It is a work phone so I have no BIS access.
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Dec 29, 2010
When i connect my bb bold 9780 to my home wifi it connects to the network but iam unable to browse the internet. iam sure iam typing in the correct SSID and password. when i try to access the internet it gives an error message "unable to find the requested server". this is the case when iam trying to connect to other wifi connections as well outside my home.but i do not have any problems in connecting to wifi hotspots and it works perfectly fine?
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Jun 7, 2011
The WiFi symbol has stayed greyed out even though it says it has connected to my WiFi, home network. It is similar to what happened during the outage that happened.I have reinstalled the software (OS 5) O2 won't allow upgrade to OS6. I have deleted the WiFi connection and re installed, but still it won't go white and it is affecting my mobile data usage as my phone is using the network signal for internet rather than WiFi.
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Jun 7, 2011
ive been using my wifi since i got my blackberry 2 weeks ago, but today the symbol has gone grey which according to the instruction book means my device is connected to the internet but does not have access to blackberry services over the connection, does anyone know what might have happened?
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Jun 29, 2014
my iphone can not connect to wifi, the symbol is gray
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Oct 13, 2011
i m using sony erricson xperia mini pro. when i turn on Wi-Fi , i cant see Wi-Fi status in status bar at upperside. what may be the problem?
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Mar 2, 2012
I have the blackberry 9900 and want to turn off the network internet services without turning off the wifi function. My mobile carrier is vodafone and even when I am connected to wifi, my credit is being used up. How do I disable the internet function but still use wifi? When I try disabling data services, wifi doesnt connect at all?
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Jan 14, 2010
Just done latest E71 firmware update 400.21.013 to it and all went well except the WiFi symbol comes on after 30 seconds and will not go off. No other program can use the wifi connection. I have four E71. Tried it on the second E71 phone. Did the same. Permanently, the wifi is on. Tried a deep hard reset and then installed. Same again.
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