BB Bold :: User ID On Device Different To PC

Jul 13, 2012

My user id is different on my phone than to my pc and my phone will not allow me to change it.

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BB (RIM) :: From 8900 To 9700 / How To Do A Device Transfer With MAC OS BB User Tools

Aug 6, 2010

I did a search and couldn't find how to transfer all my info on my 8900 to my new 9700 with BB user tools using MAC OS. Can't find any info in the book or the help on the CD and software. I've backed up my 8900 and was going to restore the info on my 9700 cause I couldn't find the device transfer icon on my macbook but I know where it is on my work machine on Windows. Am I missing something here or am I just half asleep.

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IPhone :: Change The Apple Id From The Previous User Into New User?

May 31, 2012

When I try to send text messages or to back up my info to the ICloud,everything seems to be linked to her email address and I can't get rid of it. Do I need to wipe it all out and re-install all my contacts and pictures all over again?

Info:
iPhone 4S

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BB Bold :: Cannot Remember User Name

Nov 14, 2011

how do I log in to my blackberry ID acc if I cannot remember my user name?

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BB Bold :: Get Messag That User Name Is Invalid?

Sep 26, 2011

1. When I try to reset an email account thru setup and inetrnet email, i get msg that user name is invalid. username must be at least 4 characters, mine is clearly more than this length.2. related problem on another email acocount. DOes not allow me to reply or forward with this msg: no message services configured, u will only be able to save draft.

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BB Bold :: User Name And Password Recovery?

Jul 21, 2012

just got a replacement phone as my other one stopped working - have installed all back up stuff from the computer, but can set up emails as it say - registered user enter user name and password and I can't remember them ... how do I recover them or rest so i can access my email accounts?

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BB Bold 9700 :: Talk User Through BES Activation?

May 12, 2010

I am trying to talk a user through BES Activation. I have emailed the BES activation password to them, But I cant talk them through where to enter it in the phone.

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BB Bold :: Sign Into Admin As A Regular User?

Nov 15, 2012

can you sign into blackberry admin as a regular user?

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BB Bold :: User Gets Duplicated Emails On Sent Items?

Oct 18, 2012

one hour earlier, the user suddenly found all sent emails are shown duplicated. the user has Bold 9700, we are on Office365; BES cloud service.

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BB Bold :: User Account Is In Invallid Mode

Dec 23, 2011

my blackberry keeps telling me that my e-mail user account is in invalllid mode.

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BB Bold :: Receiving Email From Gmail User

Dec 1, 2011

I have a friend that is trying to e-mail me using their G-mail account and it doesn't show up on my phone but shows up on my computer.

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BB Bold :: Email Settings - Forgot User Name?

Sep 14, 2011

how I would find the user name on the email settings. I don't remember ever setting this up.

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BB Bold 9700 :: User Name Is Not Displayed / When Receive Text

Jan 28, 2010

I have an issue with a brand new Bold 9700. When receiving a text (SMS) the user's name is not displayed, just their mobile number details. All the details of the person are stored in my contacts on the phone, and if you click the options against the text message, it then figures out the name of the sender as it adds their name in the options to email, call, SMS etc.I went into the SMS options and initially saw that the "Show names" option was marked as "No". I thought, aha changed it to "yes" but this makes no difference.

My O/S is v5.0.0.344 (Platform 5.1.0.96)

Carrier is Vodafone in the UK

I did see other posts for updates, but these related to O/S version 4xx which seems to be a different version to mine (which also seemed strange as mine is a brand new phone), and so was kind of scared to try that on my O/S.

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BB Bold :: Accessing Email Settings: Says The User Name Is Invalid

Dec 27, 2011

I have two email accounts associated with my Blackberry Bold. Both worked fine. I then stopped receiving emails to one. When I try to check that settings are right, i cannot because when I enter username and password I get a message: " The user name is invalid. A user name must be at least 4 characters". My user names is about 20 characters long.

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BB Bold :: Cannot Delete Past User's Email Account

May 2, 2012

I've recently purchased a used 9900 and have gotten stumped on the following problem. The previous owner's emails are still coming into the general messages inbox.

Since I've gotten the device, I've done a full security wipe (multiple times), upgraded the OS to 7.1.0.402 (1333) and have gone through the service books without any success.

I've contacted the seller, who has in turn contacted Rogers Wireless to remove BIS service from his account (he switched to iphone) however, the messages from 2 of his internet based email accounts (Gmail & Yahoo) continue to be pushed to the 9900.

I've wiped the device (on-baord and via pc), I've re-entered by BBID, I've even attempted to access Rogers BIS activation page however, when I request the password to be resent, it send a blank field in the email.

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BB Bold :: Email Account Settings User And Password?

Nov 5, 2010

I have recently had to change my e-mail account passwords. Now in order to change them on my blackberry I am asked to do the following when I go to the set up:

File Path : Setup - Email Accounts
Existing Users If you want to access your email settings or you changed your device, log in
User Name:
Password:

I have 3 e-mail accounts going to this phone and each has a new password. I do not know what my user name is, I set it up 2 years ago...how do I retreive my username? when I click on "forgot password" it says the password has been sent to my phone, but I never receive it.

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BB Bold :: Email Setup - How To Reset Forgot User ID

Dec 2, 2012

I am not able to setup my email. Because I forget user id. When I write the user id that I remember its keep tell me user id blank please enter user id. How to reset user id?

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BB Bold :: Possible Loss Of Email When User Data Erased?

Jan 15, 2012

Only after the action did i remember that i had my bank details on their in the blackberry app store. i went round to delete the info and it wasnt simple. after reading the forums and seeing how to erase the info i am concerned about the message underneath the erase option which states you will not be able to email etc. from this device again.Does this mean until she creates a new blackberry ID for herself ?

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BB Bold 9700 :: Regular User Iphone Switched Back

Aug 10, 2010

I am a regular user of my BB. I had the iPhone before (yes I know, awful person, haha) and then I switched back. What app's do you, personally, think is the best. Games, Utilities, Just for fun, Something to do...

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BB Bold 9000 :: RIM Changes Keyboard Lock Settings For .822 With No Regard For User

Aug 26, 2010

At first glance, upgrading from .681 to .822 didn't appear to do too much; save for performance boosts, the OS remained largely the same as would be expected.. well, except for completely changing how the keyboard lock function operates and not providing settings for users to revert back to its prior logistics.
Lock Function Prior to .822: Setting your left soft key as lock, you could lock your phone from anywhere within the OS, showing a "locked" home screen (without actually going to it). To unlock after screen shuts off, you could press any key (as far as I remember) and it would bring up the "locked home screen", from there you would press A (or *) + Send to unlock.Lock Function in .822: Using the left soft key to lock, screen immediately shuts off going into lock mode without any screen feedback. To unlock after screen shuts off, you have to press only the "Power/End" key to bring up the "locked home screen" and then press the "mute" key.

Ah, so one key instead of two, just like the iPhone and many other smart phones; this must mean .822's method is better, right? Nope, and here's why.Reasons pre-.822 method is superior:On locking the phone, you received feedback that the phone was locked (nice), but more than that, the time was displayed, which is frequently absent depending on the application you're using (why it's not always displayed up top, I won't even begin to fathom).Being able to press any key or at least main function keys such as the soft keys and other function keys like the trackball to bring up the "locked home screen" mean quicker and easier access to the time as well as being able to unlock the phone.The mute key is flush with top casing of the phone, which makes it the absolute most difficult key I have ever encountered on any phone, and I don't have large fingers by any means.

Even if the mute key were easy to press, it's in a location that's more difficult to get to when holding normally compared to the keypad, which means even though pre-.822 you had to press two buttons, those two buttons where very close to each other and on top of that, close to your left thumb when holding the phone naturally.Why RIM felt the need to completely revamp the keyboard lock function in such a small update when the prior method had been in use for years while also not providing a way for users to revert to prior functionality, especially considering its user base, is completely beyond me.Based on this and other usability and user experience failures within the Blackberry OS, my recommendation would be to fire and replace the whole Usability/UX team, but well, that precludes actually having one to begin with.

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BB Bold :: Download Apps But That Isn't Working Out Because The User-id Password Is Not Being Accepted?

Oct 9, 2012

I have been trying to download apps but that isn't working out because the user-id password is not being accepted. I tried that 5times then changed the password and tried again but it still won't work.

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BB Storm :: "Blank User Name Type A Valid User Name"

Aug 29, 2011

Trying to connect a Blackberry Storm 9500 to the Blackberry Internet Service to transfer the email capture to this device.Filled in User Name with email address and then filled in password. Then get message:"Blank User Name type a valid user name"email in user name box looks good, would I get this message if the password was wrong?

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BB Apps :: Unable To Log Into Device App World : Get "unable To Authenticate User At This Time Please Try Again Later"

Mar 9, 2010

I keep getting "unable to authenticate user at this time. Please try again later".But I have been getting this message everyday for the past couple weeks.

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BB Bold :: 9930 Touchscreen - Cursor Will Randomly Scroll Up Without User Input

Sep 14, 2011

I have just upgraded to the new Bold 9930 and I'm experiencing intermittent issues with the touch screen where it appears to have a mind of its own. Specifically the cursor will randomly scroll up without user input. Sometimes it's a line or two but usually it's all the way back to the top of the content currently being displayed on the screen.

That is to say that I was doing something to make it happen like touching the screen with multiple fingers but I have observed the actions with absolutely no contact with the screen so it can't be inadvertent touching. Then I thought that it might be the screen protector I installed.

I use the Invisible Shield products by Zagg so I uninstalled the screen protector and carefully cleaned the screen with a microfiber cloth but it continues to randomly scroll. I have no apps installed other than what the phone came with and I have tried with and without a memory card installed but the random behavior continues.

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BB Bold :: Delete The User Completely And Then Recreate From Scratch And Populate All Emails From Exchange Inbox And Sub-folders?

Jan 25, 2012

Upgraded to Bold 9900 a few months ago, last week, Bold kept restarting and so got new bold. Using BES 4.1 and activated phone, but appears that only 5 days worth of emails in Inbox and no emails in Sub-folders. Spoke to Blackberry and they said that this was by design!!! Deleted user from BES and re-created, but still same problem. Is there anything I can do, can't believe that this is by design. It appears that even though you delete user from BES Server, details are still in back end database and so when user is recreated from address list, it links back to the database and repopulates with the limited emails. Is there a way that I can delete the user completely and then recreate from scratch and populate all emails from exchange inbox and sub-folders?

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BB Bold 9000 :: When Try To Sync There Is No Device And PIN Number Showing On Device Mgr?

Apr 21, 2010

Desktop mgr 5.0.1.37.When I connect (via USB) the connection appears to be recognised - clock appears on BB and PC beeps. After a few minutes PC & BB icons appear on BB screen but no interconnecting arrows. When I try to sync there is no device and PIN number showing on Device Mgr so it doesn't sync. Then the Desktop Mgr greys out and appears to freeze - I then have to disconnect the BB to unfreeze.

Device manager shows two RIM virtual serial ports v2 Com 3 & Com 4. If I try to update the drivers it says most up to date are loaded although the drivers are dated 24 Nov 2008 and are version 2.2.0.3 and appear to be called RimSerial_AMD64.sys (I'm using Intel i7 processor).

Devices & Printers screen shows a RIM Composite Device icon.
Windows in Win 7 Home Premium 64 bit.

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BB Bold :: "The Item Is Not Available For Your Device Model, Device OS, Carrier And Country Combination"

Aug 11, 2011

I have tried to down load an app from bb appeared and this message appears on bold 9780 "The Item is not available for your Device Model, Device OS, Carrier and Country combination"

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BB Bold 9000 :: Bold Not Connect To Device Manager

Jun 29, 2010

I am working with a Bold 9000 and having issues getting the device connected to an Acer Extensa 5430 Laptop. I have gone through every troubleshooting step I have seen online so far but still no progress.

Device:
Blackberry Bold 9000 PC:
Acer Extensa 5430 Laptop
3 USB ports
Windows Vista Home Premium
Troubleshooting Completed:

*Installed Blackberry Desktop Manager 501_b073_multilanguage from Blackberry website. Connected Device to USB1, Device recognized in Windows Device Manager as "Blackberry Smartphone" under USB Controllers and "RIM Virtual Serial Port v2 (COM8) and (COM9) under Ports in Windows Device Manager, but Blackbery Device Manager only shows COM3 "Disabled" and nothing else. Desktop Manager shows "Device Connected (PIN): None"

*Uninstalled Driver for Blackberry Device in Windows Device Manager and reconnected Device to USB2. Same result

*Uninstalled Blackberry Desktop Manager 501_b073_multilanguage and reinstalled with out Media Manager or Roxio>Installed device software from Provider specific Blackberry Site(software version 5.0.0.442)>Reconnected Device to USB3. Same Result

*Uninstalled Blackberry Desktop Manager 501_b073_multilanguage and uninstalled Blackberry Device driver through Windows Device Manager> Uninstalled ALL USB Root Hub>Restarted Computer>Installed Desktop Manager 500_b028_multilanguage>Reconnected Device to USB1. Same Result

*Uninstalled Blackberry Desktop Manager 500_b028_multilanguage>Did a battery pull on device>restarted PC>Installed Blackberry Desktop Manager 501_b073_multilanguage. Reconnected Device to USB1 Same Result

*Did a battery pull on device and connected to PC using USB2 without battery installed. Same Result

At this point I am at a loss for a next step in troubleshooting.

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BB Bold :: Device Password For Blackberry Bold To Sync

Aug 25, 2011

I am having a problem downloading media onto my blackberry bold 9780. I have successfuly installed the CD that comes with the blackberry and the USB cable goes in fine to my blackberry. But then in the last step, it asks for my blackberry password. I believed this to be the 4 digit pin I use to lock my phone, but this failed. I tried other passwords that I use for other various things but it didn't work, and it wiped everything off my phone. After contacting my service provider (o2) they suggested I try changing my 4 digit pin because this is definitely the password it requires. I changed it, but again it didn't work. I was wondering if someone could tell me which password the blackberry needs so I can start putting music onto my blackberry?

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BB Bold 9700 :: What Is Best Device

Jan 27, 2010

What is the best device bold 9000 or 9700.And why?

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BB Bold :: Device Does Not Allow To Set New Password

Sep 14, 2012

There has been an issue while setting a password policy . As per the security policy the minimum password length requirement is 6 . There is an another option to set Required Password Pattern which is cvCn(4 characters).When i try to set a new-password with 4 and 6 my blackberry does not accept any of the policy.Now the user is deleted on the server , still the password prompt is present and not letting me to use my blackberry.how to hard reset my blackberry with out entering the blackberry .

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