BB Bold :: Unable To Set-up Email?

Sep 19, 2012

I have had my Bold 9700 (version 6.0) for 2 years on Rogers. Got it unlocked and moved to Koodo (they don't sell and/or support the 9700 model which I have) and the phone works fine but when I go in to set up the email and click on the icon nothing happens.This was working fine before.

The Koodo tech had me change the APN settings to bb.koodo.com but it did nothing. Also went through al the usual stuff like rebooting, etc..

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BB Bold :: Unable To Setup Email

Dec 29, 2011

My Email Accounts Icon will not open under Setup on my Bold 9930. Neither the push-to-touch or the hot button will open this set-up Icon. All other set-up Icons work okay. I've completely removed the battery and SIM card, but the problem remains.

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BB Bold :: Unable To Add Email Accounts

Sep 2, 2011

I would like to read my email on the BB and i have already added my hotmail-account. That's working fine.Now i like to add another emailaccount from my own domain. Although i am 1000% sure i use the right account login details (its working on mail2web.com) i cant add these accounts. [code]...

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BB Bold :: Unable To Add Email Accounts?

Sep 20, 2012

I got my BB Bold 9900 just after Christmas and had no problems in setting up my email accounts onto my device (hotmail & sky) however upon downloading the Olympics app it appears too of deleted these. I have gone to my setup and clicked on email accounts but its just not working. It clicks but doesnt act on the click (i can click like 20 times and nothing happens) and the screen remains the same like I havent clicked on anything. I can click on other options as BBM and it goes staright to my BBM chat so no problems with the button except for it doesnt act upon the email account.

I am with T Mobile who have been most unhelpful with this, I have done software updates and still this is not working

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BB Bold :: Unable To Set Up Email Account

Nov 7, 2012

I am a new user of BlackBerry (bold 9780). Since I have it I wasn't able to set up an Email account. When I click on "Email Accounts" in the setup, sometimes it brings me to the next step and sometimes nothing happens. In the case it bring me to the next step, when I click on "Internet Mail Account" it brings me back to the previous step. I have already contacted my provider and removed the battery several times but nothing changed.

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BB Bold :: Unable To Get Personal Email?

Apr 2, 2012

I recently had to add my corporate email to my personal blackberry. Now I am unable to get my personal email. I have talked with Verizon wireless, my carrier and they can't seem to figure out what is going on with it.

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BB Bold :: Unable To Access Email

Sep 5, 2012

I have used Blackberry for about 5 years now and upgraged 3-4 times. Each time my Blackberry email has transferred across into the automatice email set up. I upgraded last week again to the new Bold 9900 and this time the email has not come across. It is still there on the blackberry pc page to edit signatures etc., and when I select the option to 'update device' I get the error message 'unable to find device'. I've tried everything, and contacted "Orange" who say they are also unable to access the email as the password is not being recognised?? HELP

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BB Bold :: Unable To Add Email Address?

Oct 21, 2011

I'm unable to add another email address onto my blackberry phone. When I click on Email Account under Set-up, nothing happens but everything else under set-up works fine, its just email. It worked fine when I first got it but after i downloaded the new OS 6 it stopped working (or it might have been something else but i only noticed it after i downloaded it).

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BB Bold :: Unable To Open Email?

Sep 27, 2011

just bought a new Bold 9900 and installed it. something strange though. I am able to receive and send email however i am unable to open any incoming emails.

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Bold :: Unable To Set Up Email After Upgrading To OS6 On BB

Feb 2, 2012

i decided to upgrade my os to 5,but after i done so,im unable to set up my email on my device.

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BB Bold :: Unable To Register Email

Mar 23, 2012

My phone was recently wiped and ever since then,I haven't been able to register my email accounts.

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BB Bold :: Unable To Set Up Email On 9780?

Nov 14, 2011

I have recently reverted back to using my blackberry onto a Dataplan in order to pick emails back up on it. Have set up BIS, but whenever I have tried to set up any of my email accounts it just keeps coming up with error - unable to connect to server, then user name and password must be incorrect, check your server. All user names and passwords correct. Have gone through the cold reboot - Registered the Blackberry, removed the Service Books and tried to reinstate the accounts and it keeps coming up with the same error.

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BB Bold :: Unable To Send Email

Oct 2, 2012

Ever time I send an email on my Bold9790 it repeats my reply like id I say Ok the email sent is any else had this problem? And how do you sort it out.

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BB Bold :: Unable To Forward Email Attachments

Feb 10, 2012

Cannot understand why my 9790 will not forward email attachments after I have viewed same on my device? Attachment is a pdf which I opened in Basic Viewer not Docs.

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BB Bold :: Unable Download Email From Mailbox Which Old?

Jun 18, 2012

my BB: 9900 OS: 7.1 Bundle 1424 using BB Businese Cloud Service for connecting my Microsoft 365 email.I have problem after upgraded my BB 9900 OS from 7.0 to 7.1 since 14 June.

Once I active my email in BB after upgrade to OS 7.1.The email send/receive is ok after active, but the email in my mailbox which older than activation time, never download to my BB.Besides, the delete folder never sync with my mailbox, always empty, which my mailbox have many deleted email in delete folder.

And the send/receive of my BB is very unstable in my BB last few days, it will delay receive and fail to send, need resend again and again, I checked with local mobile service provider.They confirmed nothing wrong with their network, the problem only happen in BB Cloud service.

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BB Bold :: 9700 - Unable To View Email And SMS?

Jun 27, 2011

It has been working fine. Till now my blackberry fail to display anything when i click on the email or sms/mms icon.

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BB Bold :: Unable To Delete Certain Email Message Off It

Mar 14, 2012

I use yahoo mail on my blackberry bold...for some reason I am unable to delete certain email message off the phone.

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BB Bold :: Unable To Access Email Accounts

Jan 5, 2012

When I go to Setup I am unable to access my email accounts. I had them in and working stellar until I upgraded to 6.0.

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BB Bold :: Unable To Access Email Setup?

Jun 12, 2012

I have been having trouble accessing my personal email settings once I log in to Existing Users and enter my user name and password I get a message saying " Blank user name. Type a valid user name"?

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BB Bold :: Unable To Configure Email - 9700

Nov 12, 2011

I am not able to configure email using my bold 9700 handset. I have activated the data plan with Airtel provider (India) and the "edge" icon is displayed in lowercase on the main screen and when the same SIM is used in other blackberry handset, it works.

So the issue is with the handset and on boot it shows AT&T. Thereby i guess its unlocked phone, but unfortunately the seller is not taking it back and charged me original price which i got through internet shopping site [URL]

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BB Bold :: Unable To Configure Email On 9780?

May 16, 2012

i am unable to configure my Personal Email on blackberry bold 9780, it throws me an error as below Yor device had aproblem connecting to the server.

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BB Bold :: Unable To Open Email Attachments

Sep 7, 2011

I am unable to open my email attachments regardless of jpeg, txt or pdf formats.The error message received is "This attachment type cannot be viewed on your device".I am actually trying to open a jpeg attachment.

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BB Bold :: Unable To Register Professional Email

Jul 6, 2012

Since two days, I am unable to register my professional e-mail. In the configuration, I enter my e-mail adress and enter the password received from Administrator. The message error says: no reply from company server The IT team, cancelled the account and re-create a new one with password and I still have same problem.The opertaor Maroc Telecom couldn't help me; they say I need to provide the password of the company's server; information I can't provide?

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BB Bold :: Unable To Setup Email On 9700?

Mar 25, 2012

After installing OS6 i am not able to setup email on my bb,after setup it shows that new icon will be on the homescreen, but i don't see any icon.

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BB Bold :: Unable To Transfer Email Accounts?

Aug 17, 2011

I keep receiving the message when attempting to set up my AOL account that it somehow was registered to another account (it was not) and I need to transfer the data over to my number. I do that and it says accepted but nothing appears and it is not transferred. What can I do to get my AOL account registered?

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BB Bold :: Unable To Validate New Email Password?

Oct 26, 2011

I had to change my email password a couple of days ago. I received the email to validate. Went into setup to validate and I type in my new password and click validate and I keep getting Blackberry Can't validate password. I show the password ot ensure I'm typing it right. I am so frustrated.

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BB Bold :: Unable To Setup A New Email Account?

Nov 20, 2012

I bought this phone approximately 2 months ago. The dealer claimed the phone was new but upon usgae of the phone everyday, I began to believe otherwise. I have a full 4G internet plan on my phone and when I tried to setup my email for the first time, I was unable to access the option on my phone. Everytime I selected "setup internet mail account" , nothing happened. It was like the option didn't exist.Upon calling my service provider, I was informed that someone had my phone before and had their plan on it and it somehow blocked my ability to setup or change the previous email options and that it can only be accessed if I get the email address of the previous user, which is impossible because I bought it thinking it was new without any previous records. I tried everything! Factory restore etc! Nothing works because the option is somehow disabled. Is it possible to somehow rectify this situation? There must be some history attached to the PIN of this phone.

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BB Bold :: Unable To Connect To Email Settings?

Nov 13, 2011

For several weeks have been unable to connect to email settings to change signatures, etc. Message reads: Your device encountered a problem with this application,s server. Select OK and repeat the action to try again.I may try to reinstall OS, but will wait a couple days for the "easy" answer.One complicating factor: I travel in and out of Indonesia with work and change providers every time. My gmail always seems to migrate ok, as they are registered on both. Maybe it makes a difference.

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BB Bold :: Unable To Setup New Email Account

Jul 20, 2012

I have purchased a used bold 9700 and after I set up my email address I still getting old emails from the previous user! his email account is not set in email options. is there anything i can do about it ?

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BB Bold :: Unable To Configure Email Account

Jan 12, 2012

I have a 9780 and I can't configure my e-mail account, I follow the steps in the setup menu, but when I click on the icon "Internet mail account" does not follow the next step, return to the home screen configuration, please I need urgent help with this, I did the configuration of an email account but it was through the blackberry page in my browser but I can not do this again.

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BB Bold :: 9780 Unable To Receive An Email?

Oct 11, 2012

BOLD 9780 -can send email, however not receiving?

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