BB Bold :: Unable Download Email From Mailbox Which Old?

Jun 18, 2012

my BB: 9900 OS: 7.1 Bundle 1424 using BB Businese Cloud Service for connecting my Microsoft 365 email.I have problem after upgraded my BB 9900 OS from 7.0 to 7.1 since 14 June.

Once I active my email in BB after upgrade to OS 7.1.The email send/receive is ok after active, but the email in my mailbox which older than activation time, never download to my BB.Besides, the delete folder never sync with my mailbox, always empty, which my mailbox have many deleted email in delete folder.

And the send/receive of my BB is very unstable in my BB last few days, it will delay receive and fail to send, need resend again and again, I checked with local mobile service provider.They confirmed nothing wrong with their network, the problem only happen in BB Cloud service.

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