BB Bold :: No "new Email Option" When Configuring
Jan 7, 2012
When I First started using my new Black Berry Bold 9700 it wouldn't give me the option to set up a new email for it in the wizard, it only gives me the option to use an exsisting enterprise email address (which I don't).
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Jan 12, 2012
I am having trouble setting up my e-mails address on my BB. My email address is already on I'm just having problems to set it up. How can I get into my settings to put my service provider on.
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Mar 13, 2012
iPhone 4S. My e-mail service provider is Embarq. I am receiving e-mails, but I cannot SEND/REPLY to e-mails. I get message that recipient was rejected by the server because it does not allow relaying.
Info:
iPhone 4S
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Jul 14, 2010
I need some help setting up my Blackberry Bold 9000. I bought it off of Ebay and I have already wiped with memory. I need help setting up my email account and all of that stuff. When i try to set up a personal email address the only option I get is for setting up a Work email. This is what it says "I want to use a work email account with a BLackberry Enterprise Server"
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Dec 25, 2011
How to configure my blackberry bold 2 with my mac to use the smart phone as a modem, so that I could use internet in my computer?
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Aug 13, 2010
I have a problem with a new blackberry bold 9700 i have just bought. I live in bolivia and i purchased this phone, asked in the store if it is compatible with my network etc and we tested with my sim. It worked fine for calls and got a 3g signal.When i returned home I tried configuring the internet access andn could not get this to work. So today i took it to my provider and asked a tech to configure and he said that i must first buy a "plan blackberry" for it to work - ok i said ad went to change my plan to plan blackberry - but after i had this the tried to set it up and then tell me that the phone is locked to only use at & t blackberry service.
So my questions are ..
1. - is this true?
2. can i unlock this somehow?
seems unfair that i have paid full price for a phone that is tied to a network that doesn't exist in my country - it was imported legally - if i cannot change it.
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Jan 6, 2010
Hoping someone might be able to help me. I recently received a hand-me-down Bold 9000 from a colleague and I've just connected it with Vodafone.However that's when I discovered one huge problem - it doesn't have an option to set up anything but Enterprise email, and I just have regular pop and internet mail accounts. The wizard only comes up with the "BlackBerry Enterprise Server" option.I've tried registering with the Host Routing Table but that doesn't help matters.I've also installed the Desktop software and tried updating its software to no effect. Anyone have another idea of what I can do to get email on my email-centric smartphone? It's killing me!
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Jan 22, 2010
I have a Bold 9000 and I just installed OS5.0(leaked) I went into setup and there is no email setup option?What can I do? All my email inboxes from the backup of the device are already there but I was just wondering.
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Jan 7, 2010
I have just got my Blackberry Bold 9700 today and I have been trying to setup my email account on it. I have gone through the setup process several times but cant seem to find the option to add my own email account on it. The only option is gives me is: 'I want to use a work email account with a Blackberry Enterprise Server'.
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Oct 11, 2012
I went into the setup app and tried to access the Email Accounts application. When I click on it nothing happens. It doesn't open or anything.By using my carriers BIS site I have been able to add my personal email accounts to my device but I need to access the Email Accounts settings in order to complete the sync for Gmail calendar and address book.
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Aug 5, 2011
I recently received a replacement Blackberry Bold device. On my old phone I had it set up to ask whether I wanted to delete email messages on just the handheld device or both. I like having the option. On this replacement device I can't find this optional setting. I'm even having a hard time accessing the various email options.
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Aug 14, 2010
I have just bought my first Blackberry.I have downloaded the desk top manager.I am trying to insert a new signature to my emails.There is no email option on the desk top manager.Would anyone know why?
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Aug 1, 2010
just recently bought a blackberry bold 9700 with a data plan on t-mobile -UK. When i first went through the setup wizard i had the two options one for the enterprise and the other for personal use. I did not fill in my details so i left it at that moment to check out the other features on the phone. But the second time i came round to it, it only gave me the enterprise option which i dont want. Just wondering how i can get that option back. Also i cannot seem to be able to get blackberry apps or windows live messenger, although my blackberry messenger is working fine. please can someone help me with this?
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Jul 8, 2010
No Personal Email Setup Option
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Sep 25, 2011
whenever i make email, i can not attach more that 1 picture. and worst part is that the option is only for picture and contacts. other option for attaching file is missing.
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Dec 17, 2011
When I receive an email, I cannot reply to it. I hit the reply icon, write my response, but then I can't send it. It only allows me to save it to draft.
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Jan 9, 2012
I am new to BB and I cannot find how to turn the above off? If I go into options in the mail folder then to Email settings there is no option to turn off?
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Mar 9, 2010
Not sure where to post this, but my wife and I both have the 9700. Yesterday hers quit working. The phone works and sms works.Anyways my issue is this, I am using it for personal use, but cannot send/receive pin messages, my bbm doesn't send/receive invites, and it won't let me setup a personal email.When I click on setup/email the only option available is to add an enterprise email and asks for the enterprise password.Any ideas as to why this is happening or ways around this so I can use my bbm and setup my personal emails to automatically send to my phone like I had before? Mine still works perfect. Any ideas on what needs to be done to get her email set back up and bbm working again ?
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Jan 26, 2010
I started out with the problem that I cannot use internet or receive text/bbm/emails on my phone. I called Bell's tech support, and they had me download the new OS (which I had) and if that didn't work, use the security wipe.So, I did that.Now that my bold 9700 has been reset to the factory settings, I am trying to add my hotmail account back onto it so I can add my bbm contacts. However, when I try to go to the "email set up" my ONLY option is to add a work email account with the BES. Not at all what I want.As a side note, I also noticed that the "wireless update" option is now missing from the options menu. Also, my bb browser goes to the Bell mobile portal instead of the old homepage. Not a major issue, but just noticed the differences.
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Mar 12, 2010
Im having a problem on setting up my email because the option "I WANT TO CREATE OR ADD AN EMAIL ADDRESS" is missing on my phone. Pls help me find solution.
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Aug 2, 2012
I am renting a phone for holiday. The set-up option for e-mail only shows Enterprise Activation, which I acnnot use.
How do I get regular e-mail accounts set up?
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Nov 11, 2011
my email setup wizard does not give me the option of mailbox name when i try to set up a microsft outlook email(exchange)
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Oct 11, 2011
Blackberry Bold 9900
I have recently done a device switch to my new BB and two email accounts were part of the switch transfer.
One works fine, however my gmail acount has not been receiving messages. When I go into setup email I constantly get 'Cannot connect to server' and then it exits back to the setup menu. This means I cannot edit any email profile I have. Removing the battery and restarting has no effect.
Any way to delete the offending email account and re-add or getting it working.
Email Setup app 7.11.0726.1505
All apps ar eup to date
Free Memory:176963477 bytes
OS7.0.0 Bundle 1465
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Aug 19, 2010
Anyone else missing the 'Edit Signature' option under Email Settings on their 9650? I just noticed this afternoon it's not there. I'm running 5.0.0.810 on BES.Not sure how long it has been missing; if it has been gone since June since I switched from my 8330 to this 9650 or if it was when I upgraded from .732 to .810.
Just wanted to check, I'll probably try downgrading back to .732 to see if it brings it back.I've actually only got three options under Email Settings; Enable HTML, Download images and Confirm external image download.
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Dec 6, 2012
Since large update last week the option icon has disappeared from the desktop screen.When I try to access options via the bb menu it does not respond and takes me back to the home screen.
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Sep 19, 2011
I have been using my 9900 for 3 months now between 2 countries. It seems there are always problems cropping up whenever I arrive at the other country (SIM Swap). most problems are easily solved with resending Service Books and/or Battery Pull.However my latest problem can't be solved regardless whatever I did.There is no sound whenever a new email gets push to my Phone, also, i only have a "Save Draft" option BUT NOT "Send" option. I can't send mail now.Things I have done.1. Battery Pull2. Re-registering my email (after deleting Service Books and the removing the email from device)3. Called my local provider who claims to resolve the issue but to no avail.
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Jun 22, 2011
Dis has really been a source of worry to me. I have searched through the forum but no solution has been offered thus far.I am in nigeria and use mtn nigeria carrier. But so far, only 2G or '3G and 2G' options are available on my device.
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Aug 2, 2010
I have been given my works 8310 for personal use, we use a BES server, is there any way I can reconfigure the 8310 to work with BIS? At present I can receive E-mails and SMS messages, but cannot reply to E-mails or browse the internet.
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Apr 11, 2012
I have a hotmail account, with MS Outlook, through Century Link ISP. After I set up the account on my new iPhone 4s (using the Hotmail option for adding an account), I discovered that deleting emails on the phone deleted the emails from the server as well. Doing some checking on-line, I read that you could select the Advanced option, and then specify "never" delete emails on the server. However, my hotmail account on the iPhone doesn't have an Advanced option. I talked to Apple support, deleted the account and re-added it using the Other option (vs. Hotmail). I was then able to see the Advanced option. However, I no longer have the option to Sync calendars, contacts or reminders.
Info:
iPhone 4S, iOS 5.1
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Feb 2, 2010
I want to configure my hotmail account in my 5800. When I do this it automatically connects with 3G and I want to do it with wifi. Someone an idea how I can change this?
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Oct 15, 2012
I had to reset my c6-01 and the memory card at the same time.I have uploaded all everything over again but the mailbox.
It requests the username and pasword and I provided these,It says confirming the username and the pasword, after this step, phone says;"Configuring Mailbox" but it goes on and on forever.
It has been an hour and it still is configuring the mailbox.I never had this on this phone before, it is the same email account I was using before the reformat.E-Mail is a Hotmail Account.
What should be done now?Shall I wait forever for its configuring the mailbox?
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