BB Bold :: 9900 Email "Send Option" Missing?
Sep 19, 2011
I have been using my 9900 for 3 months now between 2 countries. It seems there are always problems cropping up whenever I arrive at the other country (SIM Swap). most problems are easily solved with resending Service Books and/or Battery Pull.However my latest problem can't be solved regardless whatever I did.There is no sound whenever a new email gets push to my Phone, also, i only have a "Save Draft" option BUT NOT "Send" option. I can't send mail now.Things I have done.1. Battery Pull2. Re-registering my email (after deleting Service Books and the removing the email from device)3. Called my local provider who claims to resolve the issue but to no avail.
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Sep 14, 2011
I've bought Unbranded Bold 9900, all thing works perfectly.Except the Network Option.. I can't set the network to H+ like 9900 from Rogers/Bell/Telus..Here in Indonesia, my carrier offering & provide H+ Network,but I can't change my unbranded 9900 network to H+..My friends also bought 9900 from Rogers Canada,he bring it to Indonesia, and he also used the same carrier like mine who support H+ Network..In his Rogers 9900 he can switch the network option to 3G/H+,he got H+ symbol at the signal bars, and he can enjoy the H+ network.My question is:Can I have the H+ network option in Unbranded 9900 ?So, I can enjoy too the H+ services on my carrier..Is there a difference between unbranded 9900 and 9900 rogers ?
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Mar 7, 2012
I had recently downloaded and installed the new os 7.1.0.267 os from SK Telecom form the software download page of on blackberry site to my bold 9900. Upon doing that i was able to access the new mobile hot spot feature and even set it up for use after calling my service provider for the APN which is Lime Jamaica. I even tested it by using another phone which detected it. However sometime afterwards about 30 minutes to an hour later while listening to music my headset got pull out by mistake and upon putting it back in realized music wouldn't start playing back after pressing the side button. Unlocked the phone only to see the play icon highlighted in music player but nothing wouldn't register when clicked with trackpad or touch screen. plus got a message on the screen saying that device media player was busy, which continued for a while. Did a battery pull afterwards which fixed the problem. However a few hours later when i decided to show a friend the new feature and test it by connecting his phone, upon accessing the connections menu the mobile hot spot option was missing even in networks and connections. essentially it disappeared form the phone the only apps on the phone besides the default ones was wikitude and whatsapps. Even after a factory reset it didn't return. Did a clean wipe of the os and installed the os again upon which the hot spot option returned only to disappear again after about a few minutes at which time no extra apps was insatlled just the default ones. Have no idea whats causing this and whats worse the 7.1.0.267 download has been removed from the Sk Telecom link.
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Sep 25, 2011
whenever i make email, i can not attach more that 1 picture. and worst part is that the option is only for picture and contacts. other option for attaching file is missing.
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Jan 26, 2010
I started out with the problem that I cannot use internet or receive text/bbm/emails on my phone. I called Bell's tech support, and they had me download the new OS (which I had) and if that didn't work, use the security wipe.So, I did that.Now that my bold 9700 has been reset to the factory settings, I am trying to add my hotmail account back onto it so I can add my bbm contacts. However, when I try to go to the "email set up" my ONLY option is to add a work email account with the BES. Not at all what I want.As a side note, I also noticed that the "wireless update" option is now missing from the options menu. Also, my bb browser goes to the Bell mobile portal instead of the old homepage. Not a major issue, but just noticed the differences.
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Mar 12, 2010
Im having a problem on setting up my email because the option "I WANT TO CREATE OR ADD AN EMAIL ADDRESS" is missing on my phone. Pls help me find solution.
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Sep 7, 2011
I had an error on my BB 9900 so I had to reinstall the software it did do! Then I installed all my date with Blackberry protect. Now my email is set up and I do receive emails but my icon is not on my phone?
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Aug 19, 2010
Anyone else missing the 'Edit Signature' option under Email Settings on their 9650? I just noticed this afternoon it's not there. I'm running 5.0.0.810 on BES.Not sure how long it has been missing; if it has been gone since June since I switched from my 8330 to this 9650 or if it was when I upgraded from .732 to .810.
Just wanted to check, I'll probably try downgrading back to .732 to see if it brings it back.I've actually only got three options under Email Settings; Enable HTML, Download images and Confirm external image download.
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Nov 7, 2012
I can't send any email from my blackberry B9900 , but can receive email.
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Mar 16, 2012
I have had my BB for around 2 weeks ago and up to now have had no problems. Now all of a sudden today it keeps asking me to validate my email. I have done this several times and get the message that validation has been successful. A couple of minutes later it asks me to do it again!I have deleted my email account and re-added it aswell as do the battery pull but still no success. I rely heavily on my phone to get emails through but it won't work.Can anyone advise me what to do or what the problem might be? I have a gmail account but there isn't any problems with that.
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Dec 17, 2011
When I receive an email, I cannot reply to it. I hit the reply icon, write my response, but then I can't send it. It only allows me to save it to draft.
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Sep 1, 2011
When I try to reply to an email message on the new Bold 9900, I can't locate the Send button. All I can find is Save Draft. Is this a software glitch in the new OS or am I missing something obvious?
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Apr 4, 2012
I got a new bold 9900 2 days ago, all was going well, but when I open an email, I don't see the options create, send, forward reply etc, I have to go via the blackberry button?
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May 25, 2010
I have a BB 9000 and have recently taken it abroad where I have a separate SIM and BB account with a local network provider.Everything has been working perfectly since I changed SIM to the local provider (BBM, receiving email messages, Facebook notifications etc.). Recently though I've only been able to send emails if replying to an existing email. If I compose a new email the send option is missing. If I save as draft I lose all the data in the 'to' field. Having read the forums I've deleted the service books, done a battery pull, re-registered the host routing table and re-sent the service books (on my local network provider's page).I'm still in the same position whereby the send option is missing when I compose a new email but it's not missing if I choose to reply to an email.
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Nov 20, 2011
Just switched from Bold 9000 to Bold 9900.I find the 9900 does not have the ability to send video files directly from the video camera application via email or MMS.Only via BBM (or post on you-tube or post on FB). Of course, the 9000 had this ability to send a video directly from the video camera application.how to send a video file via email directly from the video camera application?
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Jul 8, 2011
Brand new 8520 on vodafone PAYG UK. email setup wizard says select option "I want to create or add an email address" but the only option available is "I want to use a work email............" which I don't. Have not setup WIFI yet could this be the cause?
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Dec 15, 2010
Brought Sprint unlocked 9630 missing browser, GPS and email set up option. I have blackberry service plan with ATT and MSN messenger is working and I am able to use Blackberry App world to down load application and Games.
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Jan 7, 2010
I have a new BB working with t mobile but not with a plan only with refill and I don't know if this is a problem for to set an email account on my blackberry??, I have access to wi if in some places. If is not a problem I can tell you that I never see the option on my blackberry offer me to create an account or add an account on the BB only says in email setups this " I want to use a work email acc with a BB Enterprise Server." that is the unique option that appear on the phone. The icon for de email configuration also didn't appear.
I don't understand why this option not appear on my BB . I only want to see mi gmail acc with my BB. Thanks a lot!
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Mar 4, 2011
when i compose an email on the curve 8520, the send option doesnt appear, but does so when i reply to or reply all to any sent email. i did the pull battery reboot and restarted the handset. still no luck.
the phone is a month old and this problem appeared since yesterday !
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Nov 23, 2012
After the latest upgrade to OS 7.1 bundle 2061 the 2G only option is no longer available. I have done some reading and see that I need to downgrade to the previous bundle, but I do not have the options on my Bold 9900 as described by most of these support forums. Thus being: On the Home screen or in a folder, click the Options icon. Click Device > Software Updates.If you recently updated your BlackBerry Device Software, to return to the previous software version, press the key > View Result > Downgrade.To downgrade to an earlier software version, scroll to a software version that the icon appears beside. Click Perform Downgrade. Follow the instructions on the screenI do not have the View Result option.
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May 12, 2010
If its not one thing its another with this very sad sad device.Send option majically disappared from my menu ,any ideas how make it re-appear so I can send emails?
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Nov 20, 2012
I cant send email from aol or hotmail on blackberry - i am receiving emails but cant send...I can send from my work email that is not an enterprise email...have i not set up the aol or hotmail correctly?
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Sep 9, 2012
Last week as a result of email problems, IT deleted and re-created my Blackberry BES user account. This allowed me to re-activate the handheld and emails have been working fine. However, I am receiving read receipts when sending email from the Blackberry, and the settings to enable/disable the receipts are entirely missing from the handheld. OS is version 5.0 (highest version available from my provider).
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Oct 25, 2010
on my bb bold 9900 suddenly error 502 has occurred. for that i reviewed and using JL_Cmder v1.9 i be able to sorted out. then again i got the error 507. that also i manged to sorted out. freshly i installed the os...now its working fine. but when i checked the password keeper icon, the file missing...please guide me how to sort this out....bb is my life kind of situation aridsed... please sort me boys...or if you have password keeper cod file... please send itexperts...
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Sep 6, 2010
I just upgraded my Bold 9900 with new OS7 but unfortunatelly, spanish lenguage dissapeared. how I can recover it? what should I download now?
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Jun 5, 2010
For some reason i don't have the option to "send" email anymore. I can compose them but the "send" option is gone. Does anyone know how to get this back or what has happened.
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Jul 12, 2010
I just got the phone, when i send a message, I send it to all messages I have in inbox. I mean I cant have like all messages separetly, they all go to 1 message like a chat and I cant answer to just 1 person. I saw some videos that send me to options, sms and email inbox, but I dont have that option. What can I do plz help me.
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Jan 9, 2010
I had a pearl for a few years and just upgraded to the curve a few days ago. The problem is I can't reply to emails. After I receive an email I can select reply and type in my response. I then press the menu key and the only options that come up are "help, save draft, flag, Add to:, Add CC,,etc" I can fwd the email and I can send a new email. For some reason I can reply with my hotmail account no problem but not with my gmail account. This all worked fine on my pearl.
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Aug 16, 2011
I am having problems with my Curve 8530, for some reason I cant forward email to another email address, it is not displaying the "Send" option on the menu I also noticed that before when I used to start typing an email address the phone used to give me all the names with the first few letters but I don't get that anymore. I didn't make any changes to my emails accounts.
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Jan 12, 2010
one we have two Pearl phone that have no send button, one says service isn't set up but its getting emails. The other never got the message but it also is receiving emails.The one that didn't get the message is recieving error messages on the oputlook even thought it still forwarding everything to the blackberry, the error messages come every 15 mins.
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Oct 26, 2012
I am receiving emails just fine. When trying to forward, I merely hit the blackberry key and forward comes up with other options. I scroll to forward and then it wants the email address I want to forward to. After entering the email address, no matter which key I hit, Blackberry key or scroll button, I only get two choices...."Save Draft" and "Full Menu". I then click on Full Menu and there is no option to "send."
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