BB Bold :: 2G Only Option Missing After Upgrade To OS 7.1?
Nov 23, 2012
After the latest upgrade to OS 7.1 bundle 2061 the 2G only option is no longer available. I have done some reading and see that I need to downgrade to the previous bundle, but I do not have the options on my Bold 9900 as described by most of these support forums. Thus being: On the Home screen or in a folder, click the Options icon. Click Device > Software Updates.If you recently updated your BlackBerry Device Software, to return to the previous software version, press the key > View Result > Downgrade.To downgrade to an earlier software version, scroll to a software version that the icon appears beside. Click Perform Downgrade. Follow the instructions on the screenI do not have the View Result option.
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Mar 7, 2012
I had recently downloaded and installed the new os 7.1.0.267 os from SK Telecom form the software download page of on blackberry site to my bold 9900. Upon doing that i was able to access the new mobile hot spot feature and even set it up for use after calling my service provider for the APN which is Lime Jamaica. I even tested it by using another phone which detected it. However sometime afterwards about 30 minutes to an hour later while listening to music my headset got pull out by mistake and upon putting it back in realized music wouldn't start playing back after pressing the side button. Unlocked the phone only to see the play icon highlighted in music player but nothing wouldn't register when clicked with trackpad or touch screen. plus got a message on the screen saying that device media player was busy, which continued for a while. Did a battery pull afterwards which fixed the problem. However a few hours later when i decided to show a friend the new feature and test it by connecting his phone, upon accessing the connections menu the mobile hot spot option was missing even in networks and connections. essentially it disappeared form the phone the only apps on the phone besides the default ones was wikitude and whatsapps. Even after a factory reset it didn't return. Did a clean wipe of the os and installed the os again upon which the hot spot option returned only to disappear again after about a few minutes at which time no extra apps was insatlled just the default ones. Have no idea whats causing this and whats worse the 7.1.0.267 download has been removed from the Sk Telecom link.
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Sep 9, 2012
Last week as a result of email problems, IT deleted and re-created my Blackberry BES user account. This allowed me to re-activate the handheld and emails have been working fine. However, I am receiving read receipts when sending email from the Blackberry, and the settings to enable/disable the receipts are entirely missing from the handheld. OS is version 5.0 (highest version available from my provider).
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Sep 25, 2011
whenever i make email, i can not attach more that 1 picture. and worst part is that the option is only for picture and contacts. other option for attaching file is missing.
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Sep 14, 2011
I've bought Unbranded Bold 9900, all thing works perfectly.Except the Network Option.. I can't set the network to H+ like 9900 from Rogers/Bell/Telus..Here in Indonesia, my carrier offering & provide H+ Network,but I can't change my unbranded 9900 network to H+..My friends also bought 9900 from Rogers Canada,he bring it to Indonesia, and he also used the same carrier like mine who support H+ Network..In his Rogers 9900 he can switch the network option to 3G/H+,he got H+ symbol at the signal bars, and he can enjoy the H+ network.My question is:Can I have the H+ network option in Unbranded 9900 ?So, I can enjoy too the H+ services on my carrier..Is there a difference between unbranded 9900 and 9900 rogers ?
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Jul 16, 2012
I have upgraded to OS7.1 but did not select the S/Mime option during the upgrade.
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Jan 26, 2010
I started out with the problem that I cannot use internet or receive text/bbm/emails on my phone. I called Bell's tech support, and they had me download the new OS (which I had) and if that didn't work, use the security wipe.So, I did that.Now that my bold 9700 has been reset to the factory settings, I am trying to add my hotmail account back onto it so I can add my bbm contacts. However, when I try to go to the "email set up" my ONLY option is to add a work email account with the BES. Not at all what I want.As a side note, I also noticed that the "wireless update" option is now missing from the options menu. Also, my bb browser goes to the Bell mobile portal instead of the old homepage. Not a major issue, but just noticed the differences.
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Mar 12, 2010
Im having a problem on setting up my email because the option "I WANT TO CREATE OR ADD AN EMAIL ADDRESS" is missing on my phone. Pls help me find solution.
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Aug 19, 2010
Anyone else missing the 'Edit Signature' option under Email Settings on their 9650? I just noticed this afternoon it's not there. I'm running 5.0.0.810 on BES.Not sure how long it has been missing; if it has been gone since June since I switched from my 8330 to this 9650 or if it was when I upgraded from .732 to .810.
Just wanted to check, I'll probably try downgrading back to .732 to see if it brings it back.I've actually only got three options under Email Settings; Enable HTML, Download images and Confirm external image download.
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Apr 6, 2010
If I restart my phone, my internet brower gets defaulted to the telus web page. When I press the menu button the "go to" button is gone. My "go to" button for internet browsing is there when it isn't on the Telus Web page. In the telus web page i can't get to google or facebook or anything. How do I get my "go to" button back in my browsing. I have both a Internet Browser and a Telus Web icon, but both go to the telus web page- still with no "go to" button in the menu.
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Mar 7, 2015
No matter how hard I look I simply cannot find the select runtime option in the developer's menu to switch to ART. It's simply not there. I have a Rogers LG G3 and the device performance has been pretty sluggish since I bought the thing.
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Mar 19, 2010
I have always assigned my left convience key to lock my screen. After updating to 545 I have lost the option to even choose the keypad lock opt. Does neone know where this went? I updated with the official not the beta. Also I notice volume adjustments while on a call is not precise when lowering or raising.
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Jun 15, 2010
Did anybody actually get the $399/$499 early upgrade option?
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Sep 19, 2011
I have been using my 9900 for 3 months now between 2 countries. It seems there are always problems cropping up whenever I arrive at the other country (SIM Swap). most problems are easily solved with resending Service Books and/or Battery Pull.However my latest problem can't be solved regardless whatever I did.There is no sound whenever a new email gets push to my Phone, also, i only have a "Save Draft" option BUT NOT "Send" option. I can't send mail now.Things I have done.1. Battery Pull2. Re-registering my email (after deleting Service Books and the removing the email from device)3. Called my local provider who claims to resolve the issue but to no avail.
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Dec 19, 2011
On my Bold 9650 after successful OS upgrade to latest version OS 6.0.0.706 on Sprint, the capability to "Compose PIN" has completely disappeared Specifically in Messages, the menu option under Compose Other no longer has Compose PIN. This loss of capability is a problems since I would communicate using PIN messages for those Blackberry users who do not have access to BBM.
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Jul 11, 2012
I have an unlocked blackberry storm 9530 for TMOBILE. The retailer said that my phone has picture messaging. Well, it doesn't have that option. It only has the SMS option.I've searched everywhere for an answer but, I was unable to find one and I really need help. Also, my BBM doesnt work. & I don't have internet on my plan. HOWEVER, MMS and BBM option is still suppose to work.
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Nov 22, 2012
I tried to do a search to see if maybe someone else hasn't posted this before - can't seem to find it. I recently upgraded to a BB 9360 and am with Vodacom in South Africa.First thing I did upon receiving the phone was set it up nicely and then WANT to change the Mobile Network options for Network mode from 3G to 2G only but alas, the only options open to me are 3G & 2G or 3G.Now, I'm a paramedic in South Africa and my 9780 Bold's battery lasts an entire shift (12 hours!) but that's with the 2G ONLY option.So obviously I'd like to have this feature back on my 9360!!!I can't afford to go out and buy new batteries!
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Jun 28, 2012
If I go to my photos app and camera roll and share, I should have an option to add pictures to a "new" or "existing" album. I only have the "new" option. Can anybody tell me if there's a setting that controls this? Or why my iphone is missing this option?
Info:
Windows XP
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Jan 14, 2012
i have tried everything so far, i resent my service books, i checked the apn to make sure it was the correct provider. long story short, i have a unlocked blackberry 9790, my provider is at&t. my mms option is missing from my phone. cant find it anywhere, under text option or service book. when i switch it to my old phone 9700 it work again.
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Jan 27, 2010
I've recently bought a nokia E72 after losing my E71 and I'm really disappointed with this mobile phone. I share most of the problems shared by most of the users. Messy software, awful sound, horrible build quality with lights comig from everywhere. But lately I found another problem with my mobile. When I create a new message, in the messaging menu, I don't have the option to create a MMS message. All the options I have are ''message (sms) / audio message / avatar sms / e-mail''. No signs of MMS creation option. I tried to uninstall the ''avatar sms'' software to check if the MMS menu would appear but still nothing. I've check the MMS settings and all the settings are ok, but still nothing in the messagin menu to create a MMS.
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Jan 26, 2010
I bought my nokia n900 around 10 days back, works absolutely fantastic, gives me atleast 14-15hrs or battery life. yesterday i installed a couple of applications like MYMENU and MYTUBE. i checked it then and there and did not find it very good. so i uninstalled it. after that i cannot find 'MORE' option which is at the right bottom of the menu screen. dont know what to do know. even if i tap on the empty space at the right bottom it comes up to my dashboard.
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Oct 20, 2010
is there an option to add album artwork in the music library like the n96 and 95...if so where is it?
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Mar 26, 2010
Might anyone know why, when I'm in my browser and I hit menu, the option 'Go To' is sometimes not there? Sometimes it is, sometimes it isn't . . What's the deal? It isn't there now for example, so I can only go to pages that are either in my history or my bookmarks. Anyone know why, or have this problem also?
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Dec 28, 2010
i just recently purchased a torch and it is version .337 and i noticed that the browser search was missing?
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Nov 25, 2010
I just bought a Xperia X10 and the only sync option I have is google. How can I get the sony ericson sync for my phone
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Feb 23, 2012
I had a BES account setup on my Torch 9800. Wiped the email settings - Options > Security > Security Wipe with only Emails selected. Now when i go to Setup and E-mail accounts it only gives me the option of setting up Yahoo, Gmail, Windows Live, Other and create new adressIt used to ask me here whether i want to setup a Internet Account or Enterprise Account. So how do i setup a BES account now on my device?I did delete all the service books related to my BES account that was on the device as i thought that would've deleted the actual account but i didn't so i had to do the security wipe?
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Mar 19, 2012
Recently i plugged in my Droid 4 to try and put some pics from my computer to my phone. Before i've done this without any problems but now whenever i plug my droid into my computer the option that appears is the task bar that says USB mass storage, Charge only, etc. is gone and no computer i plug it into recognizes the phone. I've tried multiple cords and tried downloading different things for my computer to fix it that i've seen on other forum posts and it never works.
Whenever it plugs into a computer it charges it but that is it. I've turned on USB Debugging or whatever and that doesn't help either. It used to work fine and now it doens't,
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Aug 31, 2010
I've recently got an E72 and I'm trying to set-up email (via Lineone). I've done the inbox thing ok but can't send anything. On the Advanced Mailbox settings, there is no Incoming mailbox or Outgoing mailbox settings option. I've searched high and low but can't find anything that will let me have access to the Outgoing mailbox.
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Feb 28, 2010
My E72 having this problem to assign individual contact ringing tone. In the contact option, there is no ringing tone option.
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Mar 5, 2010
The option to refresh the Music Library seems to be missing.
Is anyone else experiencing this or have I gone completely madder?
My N97 is up to date:
N97 mini RM-555
SW v 11.0.045
Before I upgrade S60, "refresh" option could be found at
Go to Music ( from main menu ) then go to Music Library( not Music Store ) so the screen displays Artists, Albums etc. Press Options and Refresh Library is second option.
After upgrading, "refresh" disappeared.
I have those old items too, but "Refresh library" is slotted between "Show open apps." and "Go to Music store". Strange how yours isn't showing...
I guess this issue caused by the new SW update(v 11.0.045).
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Dec 14, 2010
how to edit a label in a contact's details. If there is a label called Mobile, how can I change to Mobile (my place) ?.This option is present in my Nokia N79 and Nokia 5320 expressmusic.
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