BB Bold :: Email Set Up Option Is Not Working From Mobile?
Oct 11, 2012
I went into the setup app and tried to access the Email Accounts application. When I click on it nothing happens. It doesn't open or anything.By using my carriers BIS site I have been able to add my personal email accounts to my device but I need to access the Email Accounts settings in order to complete the sync for Gmail calendar and address book.
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Jun 22, 2011
Dis has really been a source of worry to me. I have searched through the forum but no solution has been offered thus far.I am in nigeria and use mtn nigeria carrier. But so far, only 2G or '3G and 2G' options are available on my device.
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Apr 4, 2010
I just got a refurbished Bold after dropping my original one too many times...Now whenever I get an email on my Yahoo! account, I also get a text message from some random number with "Mobile EmailOZMAIL ########" in it, and I have no idea why.
Current OS is 4.6.0.304, I'm on AT&T.
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Jul 14, 2010
I need some help setting up my Blackberry Bold 9000. I bought it off of Ebay and I have already wiped with memory. I need help setting up my email account and all of that stuff. When i try to set up a personal email address the only option I get is for setting up a Work email. This is what it says "I want to use a work email account with a BLackberry Enterprise Server"
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Oct 26, 2010
I am changing the "Display Style" to single messages instead of group by subject. I save it, go to email folder and everything is still grouped by subject. I removed the battery to reset and it didn't work.
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Jul 30, 2011
There is a 1xT(bar)x on the top right hand corner of my phone. My phone is able to receive and send calls/texts but my internet/email is not working at all. When I go to manage connections, mobile network is checked off, but Mobile Network Options shows that even though data services are on, my mobile network is listed as 'none." I tried a reset by taking the battery out but that didn't work. I've only had this phone for a few weeks and it worked fine up until yesterday.
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Jan 6, 2010
Hoping someone might be able to help me. I recently received a hand-me-down Bold 9000 from a colleague and I've just connected it with Vodafone.However that's when I discovered one huge problem - it doesn't have an option to set up anything but Enterprise email, and I just have regular pop and internet mail accounts. The wizard only comes up with the "BlackBerry Enterprise Server" option.I've tried registering with the Host Routing Table but that doesn't help matters.I've also installed the Desktop software and tried updating its software to no effect. Anyone have another idea of what I can do to get email on my email-centric smartphone? It's killing me!
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May 8, 2012
I have a Bold 9930, and suddenly the mobile network is not able to connect any more. All the other phone functions are working without any issues including wireless, bluetooth, ....
I tried to restart the phone, remove the battery, but still doesn't work. I tried my SIM card on another phone and it's working without any issues.
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Jan 22, 2010
I have a Bold 9000 and I just installed OS5.0(leaked) I went into setup and there is no email setup option?What can I do? All my email inboxes from the backup of the device are already there but I was just wondering.
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Jan 7, 2010
I have just got my Blackberry Bold 9700 today and I have been trying to setup my email account on it. I have gone through the setup process several times but cant seem to find the option to add my own email account on it. The only option is gives me is: 'I want to use a work email account with a Blackberry Enterprise Server'.
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Aug 5, 2011
I recently received a replacement Blackberry Bold device. On my old phone I had it set up to ask whether I wanted to delete email messages on just the handheld device or both. I like having the option. On this replacement device I can't find this optional setting. I'm even having a hard time accessing the various email options.
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Nov 20, 2012
Can't set up private email account on Bold 9700 even after 1 hour on phone with T-mobile Tech support and reset. I keep getting message "this device was unable to connect with server". Email account is with AOL.
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Mar 1, 2010
I'm trying to get visual voicemail working on my bold 9000 on tmobile. If anyone has it working on their bold 9700 with tmobile, could you please send me the backup file?
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Aug 14, 2010
I have just bought my first Blackberry.I have downloaded the desk top manager.I am trying to insert a new signature to my emails.There is no email option on the desk top manager.Would anyone know why?
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Aug 1, 2010
just recently bought a blackberry bold 9700 with a data plan on t-mobile -UK. When i first went through the setup wizard i had the two options one for the enterprise and the other for personal use. I did not fill in my details so i left it at that moment to check out the other features on the phone. But the second time i came round to it, it only gave me the enterprise option which i dont want. Just wondering how i can get that option back. Also i cannot seem to be able to get blackberry apps or windows live messenger, although my blackberry messenger is working fine. please can someone help me with this?
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Jul 8, 2010
No Personal Email Setup Option
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Sep 25, 2011
whenever i make email, i can not attach more that 1 picture. and worst part is that the option is only for picture and contacts. other option for attaching file is missing.
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Dec 17, 2011
When I receive an email, I cannot reply to it. I hit the reply icon, write my response, but then I can't send it. It only allows me to save it to draft.
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Jan 9, 2012
I am new to BB and I cannot find how to turn the above off? If I go into options in the mail folder then to Email settings there is no option to turn off?
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Mar 9, 2010
Not sure where to post this, but my wife and I both have the 9700. Yesterday hers quit working. The phone works and sms works.Anyways my issue is this, I am using it for personal use, but cannot send/receive pin messages, my bbm doesn't send/receive invites, and it won't let me setup a personal email.When I click on setup/email the only option available is to add an enterprise email and asks for the enterprise password.Any ideas as to why this is happening or ways around this so I can use my bbm and setup my personal emails to automatically send to my phone like I had before? Mine still works perfect. Any ideas on what needs to be done to get her email set back up and bbm working again ?
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Jan 26, 2010
I started out with the problem that I cannot use internet or receive text/bbm/emails on my phone. I called Bell's tech support, and they had me download the new OS (which I had) and if that didn't work, use the security wipe.So, I did that.Now that my bold 9700 has been reset to the factory settings, I am trying to add my hotmail account back onto it so I can add my bbm contacts. However, when I try to go to the "email set up" my ONLY option is to add a work email account with the BES. Not at all what I want.As a side note, I also noticed that the "wireless update" option is now missing from the options menu. Also, my bb browser goes to the Bell mobile portal instead of the old homepage. Not a major issue, but just noticed the differences.
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Mar 12, 2010
Im having a problem on setting up my email because the option "I WANT TO CREATE OR ADD AN EMAIL ADDRESS" is missing on my phone. Pls help me find solution.
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Aug 2, 2012
I am renting a phone for holiday. The set-up option for e-mail only shows Enterprise Activation, which I acnnot use.
How do I get regular e-mail accounts set up?
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Nov 11, 2011
my email setup wizard does not give me the option of mailbox name when i try to set up a microsft outlook email(exchange)
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Oct 11, 2011
Blackberry Bold 9900
I have recently done a device switch to my new BB and two email accounts were part of the switch transfer.
One works fine, however my gmail acount has not been receiving messages. When I go into setup email I constantly get 'Cannot connect to server' and then it exits back to the setup menu. This means I cannot edit any email profile I have. Removing the battery and restarting has no effect.
Any way to delete the offending email account and re-add or getting it working.
Email Setup app 7.11.0726.1505
All apps ar eup to date
Free Memory:176963477 bytes
OS7.0.0 Bundle 1465
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May 29, 2010
I have my calendar option set to keep appointments for 15 days and my Outlook to only sync future appointments. However, my appointments stay in my BB way past the 15 days and I have to go in and manually delete them.
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Oct 18, 2012
know if this 9788 works out of China?9788 is TD-CDMA system specially for China Mobile; this phone works fine in China; but it stops getting Emails after arrived Malaysia; phone call and text message are fine; it gets a small "edge" (not EDGE) , we checked the BB service status is fine, did battery pull, switch between several carriers, 2G only, data service while roaming is on; it can only get edge on Digi 2G; get emegency call only on all other carriers?
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Aug 19, 2010
Anyone else missing the 'Edit Signature' option under Email Settings on their 9650? I just noticed this afternoon it's not there. I'm running 5.0.0.810 on BES.Not sure how long it has been missing; if it has been gone since June since I switched from my 8330 to this 9650 or if it was when I upgraded from .732 to .810.
Just wanted to check, I'll probably try downgrading back to .732 to see if it brings it back.I've actually only got three options under Email Settings; Enable HTML, Download images and Confirm external image download.
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Jul 22, 2010
Hey,I have a question for turning off a mobile network,because I'm going on a holydays in the other country,and I want to turn off every connection to a network,don't want to recieve any e-mail,any updates from internet.I don't want to get to pay too much.If I will use internet in the other country,I will have to pay a lot,and that's what I don't want to.So how can I disable getting e-mail,or internet acces?
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Aug 3, 2015
I have a Galaxy S6 with cricket. I know cricket doesnt have a tethering option and thats why I havent been able to use it. I had cricket unlock it because I'm in México and wanted to use it with TELCEL. The phone works fine with TELCEL but there is no mobile hotspot option in settings. (TELCEL does have tethering as I am able to use it on my iPhone). I don't know how to enable it.
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Mar 9, 2015
I had flashed my phone with the new ROM using nokia recovery software, now my 1020 no longer shows the 4g option.
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