BB Software :: Configuring The BIS Service?
Aug 2, 2010
I have been given my works 8310 for personal use, we use a BES server, is there any way I can reconfigure the 8310 to work with BIS? At present I can receive E-mails and SMS messages, but cannot reply to E-mails or browse the internet.
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Apr 11, 2012
I have a hotmail account, with MS Outlook, through Century Link ISP. After I set up the account on my new iPhone 4s (using the Hotmail option for adding an account), I discovered that deleting emails on the phone deleted the emails from the server as well. Doing some checking on-line, I read that you could select the Advanced option, and then specify "never" delete emails on the server. However, my hotmail account on the iPhone doesn't have an Advanced option. I talked to Apple support, deleted the account and re-added it using the Other option (vs. Hotmail). I was then able to see the Advanced option. However, I no longer have the option to Sync calendars, contacts or reminders.
Info:
iPhone 4S, iOS 5.1
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Feb 2, 2010
I want to configure my hotmail account in my 5800. When I do this it automatically connects with 3G and I want to do it with wifi. Someone an idea how I can change this?
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Oct 15, 2012
I had to reset my c6-01 and the memory card at the same time.I have uploaded all everything over again but the mailbox.
It requests the username and pasword and I provided these,It says confirming the username and the pasword, after this step, phone says;"Configuring Mailbox" but it goes on and on forever.
It has been an hour and it still is configuring the mailbox.I never had this on this phone before, it is the same email account I was using before the reformat.E-Mail is a Hotmail Account.
What should be done now?Shall I wait forever for its configuring the mailbox?
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Dec 25, 2011
How to configure my blackberry bold 2 with my mac to use the smart phone as a modem, so that I could use internet in my computer?
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Mar 12, 2012
upgraded iphone 4s to ios5.1 and now is stuck at configuring iphone. Also, restored the phone but no luck
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Sep 4, 2012
I'm trying to configure VPN Settings for Nokia E72 with NCT 6.3. I've tried with two different PC's and I suffer the same problem: I can't import the current phone's settings, and I can't send a new profile either. I've also tried with a USB cable and Bluetooth connection. It takes a long, long time with a message on screen: "Importing Setting" until I cancel it. "Edit Online" doesn't work either. I've updated the phone to version 081.003.31005.
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Jan 12, 2012
I am having trouble setting up my e-mails address on my BB. My email address is already on I'm just having problems to set it up. How can I get into my settings to put my service provider on.
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Mar 13, 2012
iPhone 4S. My e-mail service provider is Embarq. I am receiving e-mails, but I cannot SEND/REPLY to e-mails. I get message that recipient was rejected by the server because it does not allow relaying.
Info:
iPhone 4S
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Jan 12, 2010
Just bought a device and found that I cannot connect to the home WiFi internet. It's terribly sad, because the main reason of buying this product was exactly i-net. When I connect it asks me to input "preliminary" (?) PSK code. Then it tells me that PSK key is wrong. I can connect using Nokia 5800, PSP, both laptops and my PocketLOOX 570, but N900 cannot. Even if I go to "set up coneections", and go step by step. It can see the wireless itself, no problem. when I set up identification, I choose WPA-PSK (is it correct?) and print in the key. Then same story happen. It cannot connect , and says "connection error", or something like that. That's it. What am I doing wrong there?
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Aug 13, 2010
I have a problem with a new blackberry bold 9700 i have just bought. I live in bolivia and i purchased this phone, asked in the store if it is compatible with my network etc and we tested with my sim. It worked fine for calls and got a 3g signal.When i returned home I tried configuring the internet access andn could not get this to work. So today i took it to my provider and asked a tech to configure and he said that i must first buy a "plan blackberry" for it to work - ok i said ad went to change my plan to plan blackberry - but after i had this the tried to set it up and then tell me that the phone is locked to only use at & t blackberry service.
So my questions are ..
1. - is this true?
2. can i unlock this somehow?
seems unfair that i have paid full price for a phone that is tied to a network that doesn't exist in my country - it was imported legally - if i cannot change it.
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Sep 15, 2010
I thought i set things up right in making my Gmail account the primary one that my BB uses to send/receive mail. On the main menu
there is the icon of the mail folder, and the similar looking one with the small Globe next to it. Both folders appear to receive identical messaging. On my prior Sanyo handset with Sprint, I just used a standalone Gmail-Mobile app. and didn't do any 'push' type configuration...which would be fine for me with the BB. Is there some reason that there are essentially 'two mail folders' or can i eliminate that situation? Also, I use this gmail account as a sort of catch-all for my business's domain email address - i simply have that one set to Forward to Gmail. So, if I send from my 'regular (mail@domain.com) i will typically get a reply to both my regular DN email box, as well as a forwarded one to the Gmail inbox.... However, since assiging Gmail to my BB, i've found that i get random bouncebacks on my email clients on my office and studio computers when i send to certain recipients whom i routinely send stuff to. I can't help thinking it's something to do with the BB.It seemed more prevalent when i was using the Gmail Mobile app on the BB, so i stopped using that- and now just get the Gmail on the BB as my mail account. how to clean this up and is there any known issue about using Gmail Mobile app. - Like, if i wanted to deactivate it as my BB mail account, shouldn't i be able to just use the standalone app. for my email access or...am i missing something?
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Jun 5, 2011
At home I have a wireless router and a modem. When accessing the internet via a netbook running Windows (XP and 7), I first connect to the router and then log-on to the ISP, which I've set up as a network connection with the relevant username and password.Despite a favourable tariff for data, 3G connection here is not great. So when at home I'd like to improve browsing speed by linking to the broadband/DSL. So far I can get it to connect to the router, but I haven't yet found a way to log on to the ISP, or even somewhere to put in the account details.I'd be very grateful if some kind soul could point me in the right direction in how to configure my phone, which currently appears to be smarter than I am.
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Jul 28, 2011
I just downloaded the desktop manager for my new windows 7 machine - I use outlook. When I try to configure my data files. an error message tells me it "cannot locate message stores" Does any know where my outlook data exists in the windows 7 world? I cannot locate it.
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May 10, 2012
Configuring accessibility features (including VoiceOver and Zoom)?
Info:
iPhone 4
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Jan 7, 2012
When I First started using my new Black Berry Bold 9700 it wouldn't give me the option to set up a new email for it in the wizard, it only gives me the option to use an exsisting enterprise email address (which I don't).
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Sep 30, 2010
the service goes out all of a sudden, and i have to switch the phone off and on agin to regain service. this happens in areas where i normally have good service
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Nov 15, 2011
When I'm opening Service Status from "Options and Status" I see the "Blackberry Internet Service" as "Not Connected" although I've Blackberry service and I'm successfully using IM, synchronize my E-Mails, and Browsing the internet without any WiFi connection.
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Nov 10, 2011
I am using the blackberry service using a GSM service provider, I would like to switch to a new GSM service provider. When I switch the SIM card the handset ask for blackberry ID and password, on entering the details it says invalid Blackberry ID. Can I just use another BB handset and use the new SIM to route all my emails and BB messenger to the new handset.
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Mar 17, 2010
What it says is this.."Provisioning Status".."The network is configuring your device".then it says "Your device could not be registered with the wireless network. contact your wireless service provider",but i can call and receive sms!Any suggestions?
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Apr 14, 2012
I've done everything I know to do (reset network settings, hard reset, software update, restore to factory default, replace sim card) still have not fully resolved the issue. It seems to work periodically at random, but only has 1 or 2 bars where I should normally have full service.
Info:
iPhone 4, iOS 5.1
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May 24, 2012
Recently, my iPhone has been having some service issue and it is not AT&T's problem. At home for example I always used to have 5 bars, but now the service will show no service and then 10 minutes it will show up all 5 bars then soon no service. This happens to me in many places.
Info:
iPhone 4, iOS 5.0.1
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Aug 18, 2010
I got my torch 9800 on launch day. i loved this device and definately felt like i was upgrading from my old device (iphone 3g). as much as i love the capabilities of the device i have run into a few issues, specifically network issues. it all started on sunday when all of a sudden i lost connection to the blackberry servers(the little logo in the corner was gone..) i went to at&t on monday and they could not figure it out. apparently my service book for the blackberry internet service got deleted(i didnt even know what a servicebook was lol) so i went home later that night and downnloaded the at&t software and reinstalled the os and this worked. then all of a sudden today, my fb was acting up, so i deleted the app. then i lost the connection again... do you guys have any idea what could be causing this? im currently reinstalling the os as i write this.
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Jul 25, 2010
My current HTC on ATT got dropped and doesn't work like it did before. So which phone should I get while I wait for the Windows 7 Phone?
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Jul 16, 2010
For some reason myself , my father and two other friends I know with iPhone4's can't pick up 3G signal anymore since the update.Has anyone else experienced this issue?
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Oct 14, 2010
my phone keeps saying no service why is this?
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Mar 14, 2012
I am without service after IOS 5.1. Since the upgrade, my phone can't make or receive any call. I bought it from my mobile operator (Claro Brasil) itself. The odd thing is that when I use the SIM of my brother (from another provider - TIM) the phone works perfectly. I called to Claro and they said everything is fine with my network and that they will open a procedure to see what can be done. I think they don't know what is happening and I can't wait much longer.
Info:
iPhone 4, iOS 5.1
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Apr 4, 2012
Had a new iphone 4s and its saying no service. Had this yesterday and I know it says wait 24 hours but it still is saying no service.
Info:
iPhone 4S, iOS 5.1
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Apr 8, 2012
My iphone have problem since last two weeks i have i phone 3g 4.2.1 and 6.15 what i shoud do with it
Info:
iPhone 3G, iOS 4.2
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Apr 22, 2012
My phone has been working perfectly until 2 days ago since when it has had no service. I have tried turning it off and on again, taking out the sim card, resetting it, restoring it to original settings.
Info:
iPhone 3GS, iOS 5.1
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May 2, 2012
Sim says no service, tried reset and software upgrade
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