BB Bold :: Camera Use Disabled Due To IT Policy
Jul 2, 2012
I got a BB Bold 9700 as a present from a friend of mine. Everything works fine and it's a great smartphone. Except the use of the camera. When I want to use it I get the message that the camera is disabled due to IT policies. How can I enable the camera use?
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Aug 26, 2010
I needed to clear the IT policy from my BB Bold. I followed the instructions:
- backup
- wipe handheld
- replace policy.bin file
- restore
The phone works just fine. The policy appears to be gone, and I can set the security options as I want. However, when I start my Blackberry Desktop, I get an error saying "error reading policy file. Please contact your Administrator". Any idea what the issue is and how to correct it?
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Mar 9, 2011
I bought a BB 9800 Torch n it was locked and I managed to unlock the phone for calls, txt messages but BB messenger, Face Book, Twiter are not working the message appearing ( This application has been disabled by IT policy).
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Oct 7, 2011
I just get the bold 9900 and i tried to connect to BES and i couldn't ... anyway now my BB is locked and i can't disable the security code.
how can i remove the IT policy ? i have tried loader.exe /resettofactory but it's doesn't work ...
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Jun 26, 2012
Removing the IT policy from my blackberry bold 9650 I've tried couple of methods I found on the internet and in this forum but none of them worked. can't download anything because it keeps saying that its not allowed by my IT policy
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Jun 10, 2012
I just bought an used BB 9900 Bold that came with IT policy. I thought I'd upgrade the OS to 7.1 bundle 1149 and it will return to factory settings removing the IT policy. But it did not remove the IT policy now I even can't access BBM World Apps. Any ideas how to remove this IT policy that is restricting me from BBM Apps. I tried crackutil and it does not recognize OS 7.1 so basically I am stuck with the 9900 and can's even use.
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Feb 13, 2010
I have searched the posts and see how to remove this on other model BB's but will installing the POLICY.BIN file remove the IT policy on a BOLD 9000? I just purchased this phone off ebay and its got a dumb policy on it that i need to remove..
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Jun 9, 2010
I've read the other posts but couldn't disable the IT policy.It's probably because I couldn't use the CrackUtil. It just doesn't work.Maybe it's because of this "os" thing. What is os? How do I see if I have os 4.3 or better?In the "about" screen is written:v5.0.0.442 (platform 5.1.0.121) - does it mean that I don't have the right os? As you can see - I don't understand too much, but I do want to get rid from the annoying password.
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Feb 23, 2012
I was setting up enterprise server and my IT Policy from my corporation got on my phone. I no longer wont to use my enterprise e-mail and i want to delete the settings that the server use to need. I cant get rid of the encryption and it makes me keep a password on my phone. how do I get it back to where I can change the level of security?
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Jul 11, 2011
I'm going through the info listed in RIM's KB14202 "How to remove an IT policy from a blackberry smartphone". I'm on windows 7 64 bit, so I have followed the instructions, including opening as administrator. After typing in the "loader.exe /resettofactory", the loader console window appears and a white cursor flashes for about 30 seconds or so, but nothing happens.
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Mar 29, 2010
I was just forced on BES and now my BB must be "unlocked" with a password. I am sure there has been discussed before, but it someone knows of a way to remove the password-protection, which was placed on my device when activited with BES,
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Dec 30, 2012
For the last 6 weeks I have been receiving an error message "Your camera has been disabled by the administrator" when trying to use the camera. I have tried resetting the phone to factory settings and still cannot get the camera to work.
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Aug 24, 2015
I was recording with my phone last night and when I went to check back on the video, it wasn't there? I'm on Carbon ROM and disabled the camera app, tried google camera from play store thinking it would be useful, but it hasn't.
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Nov 10, 2014
I am using my Z3 camera app in Manual mode, and the option to turn on HDR is greyed out. Searching didn't yield any known issues.
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Jan 24, 2012
Is there any way to disable the camera sound?
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Jul 5, 2011
The zoom feature was initially working with the touchpad button, however it stopped working abruptly and I am not too sure if it was a setting somewhere that I accidentally disabled. How to enable it or does this sound like a hardware issue?
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Sep 27, 2014
My camera will not let me turn on review duration option (or turn on self-timer) for some reason. Probably a simple fix but I can't figure it out. I've tried resetting the camera to default options but to no avail.
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Dec 26, 2011
I'm running version 2.2.3
Can anyone tell me how to get the flash function on the camera to work? I have no flash and when I go to set it to autoflash, it does nothing.
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Aug 25, 2011
I keep updating it but it says "the administrator set policy to prevent this installation". I'm the only one using this computer.
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Mar 2, 2010
work just implemented a new censoring program that blocks sites like Internet and facebook. now i can't access those sites through the bb browser. is there any way to bypass going through work's censors and just get content directly from the web?
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Apr 15, 2012
A couple weeks ago my Apple ID was hacked and then disabled. I got it enabled, changed the password. It now disabled again.
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Feb 2, 2010
I've had my 9700 probably for about 3 weeks now, coming from the 8900. I know the OS is different, so has the shortcut for profiles changed? With my 8900 I could press F, to get to my profiles. And altho I have disabled dial from homescreen on my 9700, pressing F does nothing, however all other shortcuts worked. Am I missing something?
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Jan 24, 2011
How to change the IT policy from a Blackberry handheld in irder to download apps from Blackberry app world. It prompts him to change IT policy before downloading and rejects installation.
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Mar 5, 2012
I have always had both a personal and a work blckberry. With my last company they had an IT policy which was wirelessly synced to my personal blackberry. i was not too bothered but now i have left that company and my persoanl BB still has this IT policy which disables my wifi. how do i get this removed?
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Aug 9, 2010
I have the iphone coming in the mail tomorrow via fedex from att.com and idk if im gonna be home to receive it. However, other family members will be at the house. is it possible for one of them to sign for it or can i leave a note at the door for fedex man to leave it by the door? If none of these are adequate, what are my alternatives if i wont be home?
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Apr 17, 2011
I followed the steps given to use loader.exe /resettofactory and all I get is a blank screen that says Loader Console.
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Mar 18, 2012
We have account lockout policy enabled on our AD. When a user's password expires and he changes it and not update his exchange account password on his iOS device his account will get locked out almost immediately -- as it should. Is there anyway around this that does not involve the user? What I basically want is when a user changes his account password and not update his password in iOS is to have iOS try to authenticate, fail and then prompt the user for the new credentials.That happens exactly with one big exception, iOS will not stop trying to authenticate which will cause the account to be locked. How many time does iOS tries to authenticate before giving up?Does iOS keeps trying even after it prompts the user for the new password?
Info:
iPhone 4S, iOS 5.1
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Jul 28, 2011
Just left a job and they let me keep my Curve. I completed the sucurity wipe down but I can't manage to remove the IT policy - unless I do this I can't hook up my hotmail. The sites I've seen so far refer to older Curve models and I can't make those solutions work for my 9300.
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Apr 9, 2012
I buy the blackberry bold 9900 mobile and after 1 month when i use the camera it showing the error message could not start the camera close other application and try opening the camera again i remove the battery from the mobile and restart so many time and i not able to capture the picture . and also update the software.
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Jan 27, 2010
I have a 2 month old AT&T 8310. It currently has a corporate IT policy, and all of my contacts, emails etc. I want to wipe it clean so that it can be sold. Here is the procedure that a guy at the AT&T store gave me to remove the IT policy and wipe all the data. Before I try this, do you think it will work?
1) Setting - Options
2) General settings
3) Blackberry button
4) Wipe handheld
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Apr 9, 2010
I just purchased BB8900 Curve from someone who works at a company.I found out from my carrier that my device is IT Policy Enabled.For example, under Options>Status and typing BUYR - the voice and data usage showed IT Policy Enabled. Under Options>Security Optoions> General Settings, it displayed the IT Policy with the company name.I went to the blackberry website and found the following: How to remove an IT policy from a BlackBerry smartphone url...There are 3 options - 2 of which involve the company's IT department. I didn't want to wait for vendor's IT department, so I used the 3rd option and I removed it myself (I believe).When I type in BUYR under Options>Status, it shows the actual usage for voice and data (no IT Policy).So it appears to be removed.I have a data plan with the device but not a BES plan.My questions:
1. Has the IT Policy been removed from my device?
2. Is it possible for whatever reason for the vendor's company to issue a IT Policy to my device remotely because they do have its info - PIN/IMEI? I hate to think that they could control my device remotely or see my emails/data?
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