BB Curve :: 8900 How To Remove An IT Policy From Smartphone
Apr 9, 2010
I just purchased BB8900 Curve from someone who works at a company.I found out from my carrier that my device is IT Policy Enabled.For example, under Options>Status and typing BUYR - the voice and data usage showed IT Policy Enabled. Under Options>Security Optoions> General Settings, it displayed the IT Policy with the company name.I went to the blackberry website and found the following: How to remove an IT policy from a BlackBerry smartphone url...There are 3 options - 2 of which involve the company's IT department. I didn't want to wait for vendor's IT department, so I used the 3rd option and I removed it myself (I believe).When I type in BUYR under Options>Status, it shows the actual usage for voice and data (no IT Policy).So it appears to be removed.I have a data plan with the device but not a BES plan.My questions:
1. Has the IT Policy been removed from my device?
2. Is it possible for whatever reason for the vendor's company to issue a IT Policy to my device remotely because they do have its info - PIN/IMEI? I hate to think that they could control my device remotely or see my emails/data?
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Jul 11, 2011
I'm going through the info listed in RIM's KB14202 "How to remove an IT policy from a blackberry smartphone". I'm on windows 7 64 bit, so I have followed the instructions, including opening as administrator. After typing in the "loader.exe /resettofactory", the loader console window appears and a white cursor flashes for about 30 seconds or so, but nothing happens.
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Jul 28, 2011
Just left a job and they let me keep my Curve. I completed the sucurity wipe down but I can't manage to remove the IT policy - unless I do this I can't hook up my hotmail. The sites I've seen so far refer to older Curve models and I can't make those solutions work for my 9300.
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Jun 9, 2012
how to remove an enterprise policy ( in the iPhone policy setting) without the remove button shown? I have tried to to backup and then restore thru iTunes whithout success.
Info:
iPhone 4, iOS 5.1.1, Exchange
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Jan 27, 2011
provide desktop software for 8900 smartphone.
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Oct 7, 2011
I just get the bold 9900 and i tried to connect to BES and i couldn't ... anyway now my BB is locked and i can't disable the security code.
how can i remove the IT policy ? i have tried loader.exe /resettofactory but it's doesn't work ...
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Apr 17, 2011
I followed the steps given to use loader.exe /resettofactory and all I get is a blank screen that says Loader Console.
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Jul 9, 2011
Let's say I want to remove an IT policy from my Bold 9000. (with method 3 -> here ) If I do it , am I going to lose any data?
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Sep 27, 2012
How can I solve or remove IT Policy on my blackberry tour 9630.all my application are not working well and it this IT Policy cousing it.like my PixMix:-when ever I open it,it says:- The application PixMix has attempted to open a connection to a location inside the firewall and outside the firewall which is not allowed by my IT Policy.
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Jan 6, 2010
I recently got an LG Xenon GR500 through ROGERS however I cannot install my own apps or games, ringtones etc as Rogers has locked all these features in the hopes that people will then buy from them. I was wondering if unlocking the phone will remove Rogers' Security policy from my phone so I can then do all this stuff. Is there anybody that has tried something like this before, perhaps even on a different phone?
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Mar 29, 2010
How do I remove the EN icon on the top right corner of my screen every time i type?
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Sep 7, 2010
I have duplicated contacts in my BB Curve 8900. The count given by BB is 1120 (my address book) but it seems it is more 3300 (3 times each). About 15 of them are not duplicated.It is synchronized with Lotus Notes with BES at the office (I think). All was perfect for many weeks. I install Desktop Manager at home and I twice export an ASCII file of my contacts to have them in Excel. Then my contacts were 2 times duplicated.
I try both solutions suggested on forums :
- RSET in Options on device : it wipes contacts and repopulate them later. But they were always present in the BB, even if in the options I can read Numbers :
- In Desktop Manager, Advanced option under Backup and Restore, I clear contacts (Address book, and Address book all) : databases show as empty with no records, but records are still there twice before repopulating. After that, each contact is present 3 times.
I have been looking for a solution on many forums without solving my problem even with many topics talking about it. I would like to remove all contacts from the address book and resync after.Anyone have any ideas about how to wipe Contacts that refuse to be wiped?
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Jan 18, 2010
I've got a Curve 8900 that I want to use purely as a mobile phone; there are several pre-installed files (ringtones and a video (why?) of some artist I've never heard of) that I want to get rid of.Can anyone explain why these files are protected, and whether there is any means of removing them?
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Aug 26, 2010
I needed to clear the IT policy from my BB Bold. I followed the instructions:
- backup
- wipe handheld
- replace policy.bin file
- restore
The phone works just fine. The policy appears to be gone, and I can set the security options as I want. However, when I start my Blackberry Desktop, I get an error saying "error reading policy file. Please contact your Administrator". Any idea what the issue is and how to correct it?
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Sep 8, 2010
With the Bold 9000 I set the start time to 9am and end time to 10am, so it would not show every hour even if there is not an appointment. With the Torch, it still shows every hour from 12am to 12am. I like the day view, but having all the free time wastes time with scrolling.
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Apr 3, 2010
I have a 8820 which was my office BB but I got a new official bb so the company let me have the 8820 but will not provide any support for it. How do I remove the IT policy from my 8820 to be able to use it as my personal bb? I read in another forum that you need OS 4.3 or greater to remove the IT policy. The OS on my 8820 is v4.2.2169 (Platform 2.4.0.67). Also read that you need desktop manager and some other stuff to backup and perform some other tasks, then install OS 4.3 and then remove the policy. Since this is now my personal bb I don't have any software or CD for it except the instrument itself. I am guessing I need to install some software on my pc, backup to be able to remove IT policy.
Where can I get the software for what I have to install it on a PC. This might also be a dumb question but what is the connection with a pc and a blackberry to install/ backup etc?If there is some intro doc that explains this it would be great.
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Feb 13, 2010
I have searched the posts and see how to remove this on other model BB's but will installing the POLICY.BIN file remove the IT policy on a BOLD 9000? I just purchased this phone off ebay and its got a dumb policy on it that i need to remove..
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Jan 24, 2011
How to change the IT policy from a Blackberry handheld in irder to download apps from Blackberry app world. It prompts him to change IT policy before downloading and rejects installation.
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Jan 27, 2010
I have a 2 month old AT&T 8310. It currently has a corporate IT policy, and all of my contacts, emails etc. I want to wipe it clean so that it can be sold. Here is the procedure that a guy at the AT&T store gave me to remove the IT policy and wipe all the data. Before I try this, do you think it will work?
1) Setting - Options
2) General settings
3) Blackberry button
4) Wipe handheld
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Mar 15, 2011
I want to Download app world on BB 8520 but Can not it is saying (the IT policy does not allow downloading third-party applications.
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May 22, 2010
I had an 8310 and just bought an 8900 brand new off of eBay. I used the 8310's speakerphone A LOT for listening to music and loved it! I always took the back of the phone off too so that it wasn't coming through 2 little holes through the top. Is the sound quality and volume of the 8900 equal to or greater than the 8300 with its batter door off?
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Jan 7, 2010
If I recieve an e-mail on my phone, it is automatically removed if I open the same e-mail on Microsoft Outlook 2007.
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Sep 17, 2010
Just got myself a BB 8900, however it dosent seem to have any device memory, i have looked under memory in the options menu and it doesnt say anything about device memory and when i connect it to my PC i cannot find the phone on my computer unless i have a memory card pluged in,
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Jan 20, 2010
hi. had 8900 for few months on orange uk with data plan. have been using email, internet and windows live and blackberry messenger all fine using either wi fi or mobile now all of a sudden its stop working and i cant use none. when i try to connect to internet i get a msg say this is a wi fi service please ensure your device has a wi fi connection , bb messenger wont send mgs or receive windows live jus says this service is not enabled for this handheld. ive contacted orange but they havnt helped they did say it could be a update of facebook causing problem?. have tried removing battery and restoring removed service books etc nothings fixed. can anyone help plz?
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Jun 29, 2010
I recently purchased a blackberry 8900 and am trying to upgrade the software to the newest version (5.0 I assume). However whenever I check for updates via the blackberry site the desktop manger pops up and does not offer this upgrade. All it says it 4.6.1 (current) and the rest are downgrades, so I'm not quite sure what I need to do to get the new OS to even appear, much less download it and work.
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Aug 11, 2010
How can ichange my blackberry IMEI? im getting an MM6 error on the phone.
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Jul 7, 2010
Hello everyone, i have a serious problem with updating my OS. am currently using the 4.6v and i want to update it to v5.0 but every time i try to update it from desktop manager it seems that it cant find the files to update it, it just show the old version4.6 and i tried download the update from many websites and it still doesn't want to show it on the Desktop manager. And when i tried the application loader it says the i have the latest software and its still v4.6
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Feb 8, 2011
May I know how to use OS6 for blackberry curve 3G 9300 smartphone?
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Apr 24, 2012
Its possible to change a carrier of a blackberry smartphone?
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May 2, 2012
my smartphone is not being recognized on my pc by the software I have downloaded from your website.
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Jan 20, 2012
I changed the password for my smartphne ID on the internet but it wont change on my phone, how should I change it? Its been such a story to do all this because I couldnt remember my password and the email that I put in was the wrong one, so i had to go and open another email with the one that I used on the phone, and then I could change the password through that email, and the change the password. But now the phone is still asking the password for the previous email and I'm on my last chance. I'm a complete"virgin" when it come to these phones and I am really struggeling my **bleep** of... now I can't update my bbprotection.
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