BB Curve 8900 :: Remove Duplicate Contact

Sep 7, 2010

I have duplicated contacts in my BB Curve 8900. The count given by BB is 1120 (my address book) but it seems it is more 3300 (3 times each). About 15 of them are not duplicated.It is synchronized with Lotus Notes with BES at the office (I think). All was perfect for many weeks. I install Desktop Manager at home and I twice export an ASCII file of my contacts to have them in Excel. Then my contacts were 2 times duplicated.

I try both solutions suggested on forums :

- RSET in Options on device : it wipes contacts and repopulate them later. But they were always present in the BB, even if in the options I can read Numbers :

- In Desktop Manager, Advanced option under Backup and Restore, I clear contacts (Address book, and Address book all) : databases show as empty with no records, but records are still there twice before repopulating. After that, each contact is present 3 times.

I have been looking for a solution on many forums without solving my problem even with many topics talking about it. I would like to remove all contacts from the address book and resync after.Anyone have any ideas about how to wipe Contacts that refuse to be wiped?

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Device info
Your carrier:
Rogers (Canada)
Model info and OS version:
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Apps and free space
File free before and after a battery remove/replace :
- 42456184 Bytes (41 MB) before and 33852330 Bytes (32 Mb) now (i rebooted 1 day ago)

Did a battery pull fix your issue?
- Never

Apps installed and their version if possible.:
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